Magadh University — Regarding University Document

Applied for the degree certificate manually in the year 2018, paid an amount of Rs 500 on the counter, got a receipt but all went in vain. The time and again visits to MU without any progress/result left me exhausted and I left following it up. Also, I was enrolled in another Central University outside of Bihar for higher studies. Now, again I have applied for the same degree certificate online and paid an amount of Rs 700 for it to reach by post. This time also, there is no progress showing on the online portal.. I am heading to a central government recruitment process of document verification and this is an essential document for the same. Please help and escalate the process at the earliest.
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