Magic Bricks — Complete Negligence in Assisted Premium Services resulting in severe loss

Address:	Kolkata, West Bengal, 700019
Website:	www.magicbricks.com

Our Property ID : with Magic Bricks is 22056921.We are trying to sell this property through magicbricks which belongs to timesgroup & got registered with them on September 1st 2016 & simply shattered by their horrible services.Their Marketing Executive Mr.Sachin had given a very flowery picture while selling the service & charged Rs.15, 000 for the Assisted Service stating this is the best & premium service from magic bricks & we will get result oriented best services.Thereafter they have assigned a novice Relationship Manager "Monica" who is useless.She is neither able to generate leads nor have got any knowledge about selling of property.The property did not appear with proper search strings till 23/09/2016.I had to point this out & after repetitive messages (texts) & telephonic requests it got rectified.All total 2 leads have been generated & the rest are all clearly fake leads.They don't receive the call after the first time. Also the relationship manager did not run a mass mailer till 20th of September 2016 that also after several requests although the service started from 1st September2016.
After my repetitive complaints to her senior now all that she is doing is forwarding some fake leads which are useless.Whatever they had promised they could not keep while delivering the service.
Under the circumstance I would like to have a full refund of the amount paid plus compensation for loss of time.
I need a resulation to my problem at the earliest. Times Group going to pay me for my losses incurred in the past 34 days. I have lost a hell number of deals.

Patralika Bagchi Parajuli
wife of Shekhraj Parajuli
Our Property ID : with Magic Bricks is 22056921
User id with magic bricks :[protected]@creationetinfosystems.com
15/1 Ekdalia Place, Kolkata : 700019
Mobile : [protected] / [protected]/ [protected]