MagicBricks Complaints & Reviews

I have earlier subscribed to MB Prime Pro. Although it has listed Rs.1599 as the charge, at the time of transaction they have deducted Rs..2199, that Rs.600 more. I have been trying to connect the MagicBrick since then, but it's quite impossible to connect.

Also despite the fact, I have already subscribed to their scheme, I am still unable to get it activated, and their web site continue asking for subscribing their paid service!...

I had shortlisted 28 properties on Magicbricks for rent and then, a MB executive called me for subscription purchase to view contacts. Now, I have taken the subscription and just after that, all properties disappeared and no contact is getting viewed. When I press, a pop up starts downloading but immediately gets closed. No response from team...

Shri Dura PG | Property ID 492123
The owner asked for deposit to show property introducing himself as a Retired BSF commander - saying it is refundable. Sent written text over WhatsApp with his business contact - [protected]
After I paid Rs 2000, they disappeared, never shown the property, switched off their phones.
I am looking for REFUND.
I have complained to Magicbricks, who said they cannot take actions, its...

Booking Id : 73447289

While posting our property in magicbricks, It recommended plans and we
thought its similar plans like nobroker and took titanium plan thinking it
has dedicated RM along with dedicated person for showing our flat as i won't stay in bangalore. Later i got call from magicbricks and came to know that magicbrikcs doesn't have plan equivalent to nobroker where they can support customer with field...

We are from “Royal Crown Realty”, have taken the following package for new project listing which was live from 1st April ‘24.
Guaranteed Lead Pack-600 1, 80, 000/- + 18% GST
We are extremely dissatisfied with the services provided by Mr. Tamoghna Ghatak and Mr. Mayukh Mukherjee.
Campaign started on 1st April with all the wrong information. It was quite evident that the contents were not reviewed by Tamoghna...

MagicBricks is sharing my contact number with property developers in Mumbai without ever obtaining my consent for this.

I called their helpline, and spoke with their customer care representative to remove my number, which he said he did.

I even deleted my profile from MagicBricks to not receive spam calls, but I still receive calls from different builders every day. And they all say that MagicBricks shared my...

I have took titanium package from magicbrick of Rs 3691. but i have not received evan call or enquiry from buyer. it is waste of money. if i asked magicbricks they asked us to go for upgradation. they cheating the people....

I tried to login to my magicbricks account the error you have exhausted maximum attempts allowed for OTP verification for today.Today only one otp came and when i entered otp attached error came.The error persists since yesterday.I am unable to login toy account.After buying titanium pro benefit the issue has arised.i contacted customer care number[protected].Some RAKESH PATRA(name of customer service executive as provided by him) assisted me and when finally he was unable to resolve my issue told me that you have no issue in your magicbricks account and asked me to make video recording of my mobile phone and send to magicbricks.I can’t understand why i should send sensitive information like video recording of my mobile phone to magicbricks??? The same question i asked him…He told me that if i won’t share the sensitive information my issue will not be resolved.I even asked him to share the email id of magicbricks higher authorities so that i would ask the reason for such type of information sharing but he refused to give me any email id and disconnected the call very rudely.

I have been using different online services since a long time but never felt cheated like this way where my account access is being locked from the very next day of taking Titanium pro subscription in the name of maximum otp reached(where actually otp came once and i used once).Kindly acknowlede my email and reply me why i have been asked to share vidoe recording etc etc and why my account access is locked in the name of maximum otp reached

I had availed services of digital rent agreement drafting from Magic Bricks. However, as my company HR policy, I am required to submit notarised copy of the agreement. Hence I am requesting magic bricks to provide the original hard copy of the rent agreement. I am ready to pay the charges for courier also. But they are not providing the same as they claim that the service has expired now....

I took magicbricks titanium pro membership for Rs 3800/-.I was told that benefits will be activated just after payment but titanium pro membership not activated.When I complained to magicbricks via mail my magicbricks account access also locked by them in the name of maximum otp reached and also no response is being given by magicbricks teams.My money got stuck in such a fraudulent website.Kindly help...

I have purchased titanium pro pack from magicbricks worth Rs 3800/-.Before payment they told me that benefits will be activated after purchase but no pack benefits activated to my account neither shown in my magicbricks account.I contacted them through mail but they are not responding properly also my account access has been locked by them.

I purchased magicbricks titanium pro benefits worth Rs 3800/-.Before purchase they told me that benefits will be activated right after payment but no pack benefits activated in my account.Also i am unable to login to my magicbricks account.I have contacted them through email but after payment they are not responding properly.

We had taken the services of magicbricks to select a vendor for interior work of my apartment (in Prestige Finsbury Park, Bangalore). The contract was finalized where Magicbricks offered the following:
1. Support and management till the finish of apartment interior work.
2. Free complimentary chimney from the brand kaff
3. A complimentary Amazon voucher of Rs.5000
4. A free tenant search from magicbricks endbr...

There are scammers on MagicBricks who are verified on the site and this does not even have a review section for these facilities. One of them is this PG, Krishna PG (Owner's name Navneet Agrawal: +91 [protected]). These people take 8k from each person just for visiting the property in the name of creating a visiting card and the PG also doesn't exist. If the property doesn't even exist, how is MagicBricks even doing the verification?

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Dr. Nisarg Shah
12:48 PM (15 minutes ago)
to propertyservices

Dear Sir,

I, Dr Nisarg Shyah, posted my property for sale on 4 sept. 2023.

I am extremely disappointed with the service provided.
I received a call from Miss Unnati, that she will be my RM and a contact person for any help required. I am not aware that she is still working with you or not because whenever I tried calling her, there was no answer.

This morning I received a call from one mr. Prajal asked me to subscribe for RM services and I need to pay for the same.

It is so frustrating to have such a bad experience.
My property picture shoot was carried out but the platform asks me to upload pictures. Please let me know how justifiable this is?

I was promised that a content writer will get in touch with me but no one has .

I was also promised that a print advertisement will be published in The Times of India Mumbai edition, no results.

I think in your organization it is the culture of only to hook a customer, collect the amount and then forget .

i hope someone will wake from the slumber and start showing interest in the client and give results.

Regards,

Dr Nisarg Shah ID 68854029. ph. [protected]

I wanted to contact one property on Magic Bricks (2 BHK in Srinivasa
Signature). A message from Magic Bricks on my whatsapp asked me to schedule my visit so, solely for the purpose of getting the contact details of the owner of this 2 BHK flat in Srinivasa Signature, I paid 999 on Magic
Bricks. When I called the owner, he said that the property was already
sold. Kindly help me with the money that I have already paid to...

On Aug 19 2023, I bought a gold package from MB to put my home under rent. However, 90% from starting date I got fake calls. The most awful situation was that, I got a call from a person named ‘Akshay kumar’ mentioning that he want to take possession of my property and when I realised he’s fake, I blocked him. However that didn’t end there. Because of awful MAgicBricks, I started getting all owners request to me, wherever this ‘Akshay kumar’ started requesting for rental property. Which added further frustration as I started getting messages from other owners thinking that, I’m ‘Akshay kumar’. Since I wanted to avoid any fraud on my name, I deleted my house post on 9th day as to avoid any other owner requests coming to me thinking I’m that fraudster ‘Akshaykumar’. I did raise this complaint with MB with all evidence of the messages and requested for my refund. However MB mentioned that, while they agree that, there was a cross connection of messages sent from ‘Akshay kumar’ account to mine, but they are reluctant to pay my money back. I already lost peace because of this issue as my phone number got exposed to others through Akshay kumar account and this isn’t at all acceptable as its threat to personal identity. I need MB to act properly and pay back to the frustrations I’ve gone through.

Ref the Order id[protected] and Ticket #2669281

Bottom line is MB has to pay me and compensate for the frustration I’ve undergone due to their poor service and technology which led me missing tranquility ever since I posted the ad.

On Aug 19 2023, I bought a gold package from MB to put my home under rent. However, 90% from starting date I got fake calls. The most awful situation was that, I got a call from a person named ‘Akshay kumar’ mentioning that he want to take possession of my property and when I realised he’s fake, I blocked him.

However that didn’t end there. Because of awful MAgicBricks, I started getting all owners request to me, wherever this ‘Akshay kumar’ started requesting for rental property. Which added further frustration as I started getting messages from other owners thinking that, I’m ‘Akshay kumar’. Since I wanted to avoid any fraud on my name, I deleted my house post on 9th day as to avoid any other owner requests coming to me thinking I’m that fraudster ‘Akshaykumar’.

I did raise this complaint with MB with all evidence of the messages and requested for my refund. However MB mentioned that, while they agree that, there was a cross connection of messages sent from ‘Akshay kumar’ account to mine, but they are reluctant to pay my money back. I already lost peace because of this issue as my phone number got exposed to others through Akshay kumar account and this isn’t at all acceptable as its threat to personal identity. I need MB to act properly and pay back to the frustrations I’ve gone through.

Bottom line is they fixed this issue after a month, when the person is going through all frustrations, they never know as their app is a failure. Hence they need to compensate me for all the frustrations I’ve gone through

This is Ticket #2669281 and Order id[protected]

Neither any email id is working, nor any contact number is working, This site is a big fraud, I have bought a digital package of 5000/- to rent out my property but the responses I am getting are bluff seems they are employees of Magic brick

I am writing to register a formal complaint against Magicbricks.com, a property listing website, for their negligence, misrepresentation, and failure to deliver the promised services. I am seeking your intervention to address the injustices I have faced as a customer, and I am relying on the Indian Consumer Complaint Forum to provide a fair resolution.

My complaint revolves around the services I availed from Magicbricks.com for listing my property. I engaged with their platform with the hope of attracting potential tenants and completing a seamless listing process. I provided accurate and comprehensive details about the property, including descriptions, high-quality images, and the desired rental price. Additionally, I invested in a premium listing and a Digital Marketing package, expecting enhanced visibility and quicker tenant acquisition.

However, my experience with Magicbricks.com has been overwhelmingly disappointing. Despite following their guidelines diligently and investing considerable time and effort into optimizing my listing, I have not received the services that were promised. The lack of interest in my property listing raises serious concerns about the authenticity of Magicbricks.com's claims and the effectiveness of their platform.

What compounds my frustration is the continuous mismanagement and the need for me to consistently initiate communication to avail the services I paid for. This lack of proactive assistance and the necessity to repeatedly follow up on services that were part of the package showcases a lack of professionalism on Magicbricks.com's part.

My grievances reached a breaking point when I decided to cancel my property listing due to the cumulative dissatisfaction with Magicbricks.com's services. When I approached their customer support team for a refund, I was informed that there is no refund policy in place, leaving me feeling cheated and helpless.

Despite raising multiple concerns and tickets with Magicbricks.com's support team, I have received no satisfactory response. This lack of accountability and disregard for customer feedback further exacerbates the frustration I am experiencing.

In light of these issues, I am turning to the Indian Consumer Complaint Forum to seek redress. I implore your intervention to ensure that my complaints are addressed appropriately and that necessary actions are taken against Magicbricks.com for their negligent practices.

I have attached relevant documentation and evidence to support my complaint, including communication records, payment receipts, and details of the services I purchased. I kindly request that you treat this complaint with the utmost seriousness and urgency, as it concerns both the financial losses I have suffered and the emotional distress caused by Magicbricks.com's actions.