Dear MagicBricks Support Team,
I am extremely disappointed with the handling of my Titanium Pro subscription.
The package has now expired, and during the entire validity period I received only 3 enquiries. More importantly, despite multiple emails and follow-ups, I have not received any response from your support team regarding my concerns.
At the time of purchase, the following services were promised:
Higher search position for 90 days
Up to 100 enquiries
30 Buyer Interest Credits
25, 000 Digital Marketing Impressions
500 Email Promotions
AI Property Video
Professional Photoshoot
Property Description by Experts
Till date, I have not received any evidence, reports, or confirmation regarding the execution of several of these services.
I request the following within 7 working days:
Complete performance report of my package.
Proof of digital marketing impressions and email promotions.
Clarification regarding buyer credits and other promised services.
Suitable compensation, service extension, or refund for the services not delivered.
In case no satisfactory response is received, I will be compelled to escalate the matter through appropriate consumer grievance channels and public review platforms.
I hope the matter can be resolved amicably and promptly.
Regards,
Deepak Mehandiratta
Mobile: [protected]
Order Number 67163793
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