[Resolved] Magic Holidays — Monopoly and dictatorship in reservation

[Resolved] Magic Holidays — Monopoly and dictatorship in reservation

B Balram Lodhi Jul 10, 2023

I am member from 2013. Till the time I had sales person contact he was helping but once he left the job, I am really struggling for the service. Reservation executives are pathetic. What I am sensing they are told to book the cheaper hotel does not matter how is the hotel and what amenities are there. I will not suggest anyone to purchase the membership. Even I am planning to stop the AMC. The money which we pay in AMC is good enough to stay for 7 night which magic holidays provides. Our membership fee is just worthless. Was this information helpful? No (0) Yes (0)
Jul 14, 2023 Complaint marked as Resolved I got call back on this issue from Magic holidays (Ms. Geeta). She understood the problem and took as feedback. She explained they have limited tie up properties in each location and customers have to select out of them. Amenities may not be all available but sales team verify the service and it should be good experience. I am satisfied and closing the complaint as resolved. Magic Holidays customer support has been notified about the posted complaint.
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