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Magic Holidays Complaints & Reviews

2.2
Updated: Sep 30, 2023
Complaints 190
Resolved
81
Unresolved
109
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Magic Holidays reviews & complaints(190)

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S
Sarika30
from Nagpur, Maharashtra
Sep 30, 2023
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Cheap and Fraud co. denying to refund money due their poor service

Address: B-402, SHRI DATTA NIWAS, KOTHI ROAD, MAHAL, NAGPUR

My membership id is FM/NAG/0006 and I am member since 2017.
Till date i have used only one or two trips. I brought this membership with First payment of Rs. 19, 980/- on Dtd. 26/09/2017 and rest of payment with regular installments of Rs. 5, 662/- PM for 48 Months i.e Total of Rs. 2, 93, 976/- Also company issued Account statement of full payment receipt on Dtd. 26/08/2021, I regret for my decision. Unfortunately after receiving all...
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Balram Lodhi
Jul 10, 2023
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I am member from 2013. Till the time I had sales person contact he was helping but once he left the job, I am really struggling for the service. Reservation executives are pathetic. What I am sensing they are told to book the cheaper hotel does not matter how is the hotel and what amenities are there. I will not suggest anyone to purchase the membership. Even I am planning to stop the AMC.
The money which we pay in AMC is good enough to stay for 7 night which magic holidays provides. Our membership fee is just worthless.
Jul 14, 2023
Complaint marked as Resolved 
I got call back on this issue from Magic holidays (Ms. Geeta). She understood the problem and took as feedback. She explained they have limited tie up properties in each location and customers have to select out of them. Amenities may not be all available but sales team verify the service and it should be good experience. I am satisfied and closing the complaint as resolved.
Magic Holidays customer support has been notified about the posted complaint.
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    D
    Dhimant soni
    Jul 27, 2022
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    K m member since 8 years but the company do not provide any information on latest developments

    Also company branch in ahmedabad is closed so no communication is possible

    As soon as u get this complaint please forward me details of information of properties available in India
    Magic Holidays customer support has been notified about the posted complaint.
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      M
      mathurnikhil
      Jun 14, 2022
      Resolved
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      Address: khatau house, basement, mogul lane, mahim, west mumbai-400016, maharashtra

      Mein magic holiday ka member hoon since 2013, meri id hai mh/del/0207
      mene apni first 7 nights 2017 mein li thi tab mujhse 2014 ki amc pay karne ko kaha gaya tha aur mene pay kari thi amc apni 2017 mein li gayi facility ke against mein, ab mein jab dobara 2022 ke liye 7 nights book kar raha hoon to co. keh rahi hai ki apki 3 saal ki amc pending hai, aur pichli 2018 tak ki apki waived off ho gayi hai isliy is booking ke liye apko 2019 ki amc pay karni hogi jab mene booking ke liye request daali to co. keh rahi hai ki 3 saal ki 2019, 2020, aur 2021 ki amc pay kariye jo ki bahut galat hai mene unse phone par kaha ki aap apne kisi senior se meri baat kara dijiye to unhone kisi se meri baat nahi karai aur ye kehne lage ki ye amc to apko pay karni hi hogi nahi to apki booking nahi ho payegi, jispe mene kaha ki pehle bhi jab mene booking karai thi tab bhi apne keval 1 saal ki hi amc pay karne ko kaha tha, to is baar 3 ki kyun pay karu mein, mein jab bhi booking karunga tabhi ki amc pay karne ko kaha tha apke agent ne bhi, magar ab co. dhokebaji pe utar gayi hai, aur apni manmani kar rahi hai jo ki galat hai, agar co. is tarah ka fraud karegi to kaun is co. ka member banega, meri apse request hai ki is problem ko jald se jald sort out kiya jaye
      Jun 23, 2022
      Complaint marked as Resolved 
      9372869968, this is the no of magic holidays customer care, who provide me a solution of my complaint
      Magic Holidays customer support has been notified about the posted complaint.
      Verified Support
      Jun 14, 2022
      Magic Holidays Customer Care's response
      We have already spoken with Mr. Vinod Mathur and the availability was also provided yesterday itself and the booking request is in process. Once AMC is received booking request would be confirmed.
      With regards to AMC payment, please refer to the application form signed where it clearly mentions that the AMC is payable every year.
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        N
        Namdeorkh9
        from Mumbai, Maharashtra
        Jun 9, 2022
        Resolved
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        Sirji...
        Good afternoon sir ji.
        Myself Ramkumar H Namdeo, mob no.[protected]
        Sir on 28th may 2022, I was searching masaj job on Google, meanwhile I found one no [protected].
        I ring, he told send Rs.1100/- registration fee on [protected].
        I sent by my paytm. He may me on wap, send your details with photos same sent, he tod on wapp...WAIT...
        After then he send pic of Meenakshi mam of BELAPUR CBD.
        After told to purchase Nivea masaj kit of ra.5000/I told him to send me, inthe evening he again asked Rs 3500/- since costly, again I sent Rs.3500/- on same paytm no..
        He advised me ...one boy will come at Belapurwith kit & your I/card also advised to reach on 29.05.2022 sharply at 2 PM.
        I reached right time, called on [protected], answered...some guest came to mam's home so you book any Flat or tomorrow dt, i agreed. He told tomorrow dt & time will be given in the evening, when his ph not came, I ring on [protected], he blocked my phone also on WhatsApp blocked me.
        ...Sirji he did fraud with me.
        Sir, I'm very very poor man, yahan to ki ghr chalaana bhut hi mushkil ho gya h...sirji
        Please help me sirji...aapke bachche khub falain fulen...aapka jovan bhar aabhari rahunga sirji...
        Please help me sirji.
        Jul 10, 2022
        Complaint marked as Resolved 
        Magic Holidays customer support has been notified about the posted complaint.
        Verified Support
        Jun 09, 2022
        Magic Holidays Customer Care's response
        Kindly note, Magic Holidays is a timeshare holiday company which provides holiday vacation membership to members/people. We do not provide such services and thus does not concern us. Kindly find the correct company name to register your complaint.
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          R
          Rane Jyotsna
          from Thane, Maharashtra
          Mar 7, 2022
          Resolved
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          Resolved

          Non payment of final settlement

          I am ex employee of panoramic group and resigned from my duties in Feb'14.My reporting manager asked to leave without serving the notice period but I am not in receipt of the final payment yet nor getting any response from any team members for last 7yrs now.
          Request you to intervene and help me get my final settlement....
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          Vanita Bhatore
          Mar 5, 2022
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          Address: 176 Goyal Vihar Khajrana Indore 452016

          Company executives approached me and presented details of company with their property and membership benefits. I joined in 2019 with 25 years plan, and made the payment through banking transaction. Received Acknowledgement also.

          I approached to their customer care and reservation, for taking benefit of my membership, but no one is replying. The website is closed/office contact details are not replied or switched off/disconnected

          Please help us to resolve this and get us our money refunded
          Magic Holidays customer support has been notified about the posted complaint.
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            J
            Jaysing11
            from Mumbai, Maharashtra
            Oct 17, 2021
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            Company is about to Shut Down

            Address: Khatau House, Mahim(w), Mumbai

            Hi All,

            I am the ex employee of Magic Holidays.
            Please be aware that company is currently operating with only 6 employees and they are just collecting EMI's and Maintenance charges from the customers.
            If any member asks about the booking then they collect maintenance charges and providing bookings through Make My Trip portal, which any common man can easily do by his /her own. (You Can check with they as they...
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            C
            Chaithra Arun
            Sep 22, 2021
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            Address: B4 samitha spice wood east block GMPalaya

            Respected sir/madam
            I’ve taken up the membership on 2013 now my mobile number is changed I’m not getting the OTP number for reservations plz add on my new number [protected]
            Magic Holidays customer support has been notified about the posted complaint.
            Sep 22, 2021
            Updated by Chaithra Arun
            Change of mobile numer
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              J
              JJ_2021
              Apr 19, 2021
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              Address: Mumbai

              I have paid all the EMIs. Total of Rs.3.11 Lacs. When I have asked for hotel booking, they are asking for MSF (maintenance payment) of Rs.1300/night. The hotel which they are offering is costing me about this money. The properties are not that great and they are just budget hotels only. They should not charge any more to us.
              Magic Holidays customer support has been notified about the posted complaint.
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                I
                Ijasaroma
                Oct 31, 2020
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                Address: Mohammed Ijas kvm Aroma Anakkayam po Malappuram dt Kerala India 676509

                I am the member of Magic Holidays since 5years.My Magic I'd No.MH/COK/0220.
                I had some good experience and service from Magic till till two years. But I had a worst experience which I faced from their Hyderabad property two years ago.
                Then I complined through mail and phone but there was no response from them.
                I am not paying the AMC for past two years.
                They are not contacted me in this issue so far.
                Now I am going to file a suit against them to refund my lumpsum payment of 132000/-with compensation.
                Magic Holidays customer support has been notified about the posted complaint.
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                  P
                  Pratibha vishal Yadav
                  from Delhi, Delhi
                  Oct 10, 2020
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                  Magic Holidays - fraud/cheating

                  Hi,
                  Membership Number: MH/DEL/0562

                  We also victim of this fraud company(magic holidays) details are below:
                  1 - On 21st April 2013 we have have been approached by Magic Holidays Sales Team and called us to explain the offers they provide.

                  2 - We visited their office on 25th April where they offered membership. Since the membership was of 25 yrs we asked that we cannot afford 25 yr subscription due...
                  +3 photos
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                  A
                  asna aashti
                  Aug 17, 2020
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                  Due to vivid outbreak we won't ne able use our 5 year package. Either refund te money of extend the time period.
                  Magic Holidays customer support has been notified about the posted complaint.
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                    T
                    therain123
                    Jun 29, 2020
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                    Address: thane

                    The thane marketing team fooled us by promising various offers. But after receiving the membership, it was found that several things promised wasnt included. So i sent mail for cancellation. But they are saying its non-refundable.
                    Pl give back my money. Its been 5 years now.
                    Magic Holidays customer support has been notified about the posted complaint.
                    Aug 08, 2020
                    Updated by therain123
                    What is the update ? 1 month has passed.
                    Jan 08, 2021
                    Updated by therain123
                    5 months are over. No response still.
                    Jan 26, 2021
                    Updated by therain123
                    If the Magic Holidays customer support has been notified about the posted complaint, then what is their response ?
                    Sep 26, 2021
                    Updated by therain123
                    1 year and 3 months passed. But no response from anyone .
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                      K
                      kkumar94
                      from Delhi, Delhi
                      Nov 25, 2019
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                      Address: Saket, 110017

                      This company always missell the packages, 3rd grade sales team, 4th gradepackages, very average property. Useless customer care, , , , if you already bought package dont expect refund and avail your holidays.
                      If you are trying to buy, please don't buy any package from this magiholidays panoramic group. Its fraud company

                      # Date of incident November 2019
                      # Membership: M5/DEL/0040 - Divya Sharma
                      # Due to misselling complaint, we applied for refund just after membership in 2014
                      # After so many refund folloups we didnt received refund, but company de-activated our membership without our concent
                      #Later in 2017-August company re-activated our membership and we started availing our 5 year holiday package and availed it in 2017 and 2018 yearly. We availed 2 out of 5 holiday packages
                      # November 2019 company said our membership is no more activated

                      #Help us to get our membership activate and get our 3 pending packages
                      Magic Holidays customer support has been notified about the posted complaint.
                      [protected]
                      Chavda Giriraj Dahyabhai
                      megic holide is chiting
                      my 50, 000 refund kro muje aapke holides pekc nhi chahi a mene apko kitna emil, msg kiya phone bi kiya mager koai riple nahi milta he ples.. Solusen...kro or help...kro
                      Giriraj d chavda's reply, Mar 13, 2020
                      આ લોકો અમારી જરૂરિયાત મુજબ હોટેલો પ્રદાન કરી શકતા નથી અને તેઓ જે હોટલ આપે છે તે બજારમાં આટલા સસ્તા ભાવે ઉપલબ્ધ છે. સદસ્યતા મળી ત્યારથી મેં એક પણ રજા વાપરી નથી. વ્યાજ વિના રિફંડ માંગવા માટે પરંતુ આ મૂંગો સ્ટાફ મને જણાવે છે કે સભ્યપદ રદ કરવા માટે ફક્ત 10 દિવસનો મફત સમયગાળો હતો. હું લેખિતમાં આનો પુરાવો માંગું છું કારણ કે મારા દસ્તાવેજો એવું કંઈ કહેતા નથી.
                      જો તેઓ મારી સંપૂર્ણ રકમ પરત નહીં આપે તો હું તેમને બ્લેકલિસ્ટ કરવા માટે સોશિયલ મીડિયાનો ઉપયોગ કરીશ.
                      હું તેમની પાસેથી કોઈ યોજના ન ખરીદવાનું સૂચન કરીશ. તમારા પૈસાને એફડીમાં રાખો અને વ્યાજ પર તમે તમારી રજાઓનો આનંદ માણી શકો છો અને આચાર્ય હંમેશા ધ્યાનમાં લેશો. મેં 10 દિવસના ફ્રી લુક પીરિયડના પુરાવા માટે ઘણા બધા મેઇલ છોડી દીધા છે પરંતુ તેઓ કોઈ પ્રતિક્રિયા આપી રહ્યા નથી. ત્યાં વેચાણ કરનાર વ્યક્તિ પણ જવાબ આપી રહ્યો નથી કારણ કે તેણે કહ્યું હતું કે હું સભ્યપદ વેચી શકું છું.
                      આભાર
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                        V
                        V2 Connect
                        from Mumbai, Maharashtra
                        Sep 27, 2019
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                        Address: 400084

                        This old guy mr prem nair runs magicholiday froom a basement of dadar. Fraud. Guy with fraud people in white collar.

                        They say they will give 2 night 3 days free holiday if you buy their plan. And later... Bhenchod. They dont have any vacant room.

                        This magic holidays... I researched and found... They are the same who ran pan india... Chut scheme... Pan... U #.

                        U guys r thieves.
                        Magic Holidays customer support has been notified about the posted complaint.
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                          Mamta Palan
                          from Mumbai, Maharashtra
                          Aug 31, 2019
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                          Address: E803, Langston, kolte patil downtown, opp victorious kids school. Kharadi pune, Pune, Maharashtra, 411014

                          My membership id is mh/pun/3650 and member from since 2014.
                          Till date i have used one trip within pune. I have made membership payment in advance approx 2.5lac. I regret for my decision. Unfortunately after receiving all my payments, the reservation team is quite inactive. With one or other reason my reservation gets cancelled and thier properties are of so poor quality which i can easily get it for 2.5-3k in make my trip. They are charging huge amount for amc which is all together waste of money. 2018 feb, i had a several conversations on the poor service and the loss incurred so far, finally they agreed to waive off all my prior amc dues. Now when i tried for reservation, it still shows amc due. Since i have had enough vvvvv bad experience with mh, i request to cancel my membership and i need them to compensate for the bulk amount i paid. Please do the needful.
                          Magic Holidays customer support has been notified about the posted complaint.
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                            manmeet malik
                            from Gurgaon, Haryana
                            Jun 15, 2019
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                            Address: Panipat, Haryana, 132103

                            Hi - my membership number is mh/cdg/0510

                            You guys have EXTREMELY PATHETIC CUSTOMER SERVICE and every single time i book through you i have to get embarrased at the time of check in.

                            Also and more importantly you guys put us up in ultra cheap properties which you yourself book thorough makemytrip.

                            The above 2 are in stark difference to what was committed by you guys when you offered membership.

                            You guys have clearly cheated us and this is clear case of misselling.

                            Pls cancel the membership and refund our hard earned money at the earliest.
                            Magic Holidays customer support has been notified about the posted complaint.
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                              Jagdish Kumar chugh
                              from Aligarh, Uttar Pradesh
                              Feb 2, 2019
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                              Address: Mumbai City, Maharashtra

                              Sir, i have deposited sum of rs 27750/- on dt 3.2.18 through debit card of s. B. I. I cancelled membership on 5.2.18. Just after 2 days. Through mail to company. I am continuously writing to company for refund, but no response. Mr vishal vanga assured me refund after deducting rs5000/-. I give my reply as ready. But no answer after that. I am fed up. How long i should wait. Please help me. Jagdish kumar mohali. [protected]@gmail.com.
                              Magic Holidays customer support has been notified about the posted complaint.
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                                bhal1972
                                from Mumbai, Maharashtra
                                Jan 23, 2019
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                                Address: Mumbai City, Maharashtra
                                Website: magicholidays.info

                                I paid the amount for booking, very next day i want to cancelled it, but they said we don't refund the money.
                                After many followup's there is no reply from them. Shame on entire staff at their phonix market city kurla. I talk to their customer care they said mail us taht i want to close my account & refund of money, but one of the executive from kurla phonix market city mall meet me at bhandup station & assure me that dont's cancelled the account & he will help me to get back my money. After that no call no phone pickups nothing. Very sad for such compay. Chor company.
                                Magic Holidays customer support has been notified about the posted complaint.
                                Jan 23, 2019
                                Updated by bhal1972
                                After so many followups they told me that the free kit which i received for free had to give back. very next day i retern the free gift to kurla mall office. chor company
                                I have been provided this voucher and now customer care say it's not valid.why such voucher was handed over at first place.

                                chor company - Comment #3393244 - Image #0
                                chor company - Comment #3393244 - Image #1
                                Chor company. don't go with them. i will give third class rating. very bad experience. especially with r city ghatkoper branch. very durty people.
                                Please cancel my registration membership.i was registered 15.09.2019
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