[Resolved]  Magic Holidays — regarding refund not received in lieu of cancellation of membership

Address:	Mumbai City, Maharashtra
Website:	www.magicholidays.info

Had to cancel the membership after reading very poor reviews of the company and the scams it does (Now realizing the same). Applied for cancellation and got reply too from them (Attached below) in which arbitrarily 5000 inr are deducted. No issue with this but remaining amount still not refunded. Now their numbers ([protected], [protected], [protected] & [protected]) are not reachable too. They are also not replying to mails (Their mail-id: customer. [protected]@magicholidays. Info and arushi. [protected]@magicholidays. Info).

I seek help in this regard (Refund as soon as possible)

Below is the mail reply stating about the assurance of refund (Dated: 28/03/18)

Dear mr. Kumar,
Greetings from magic holidays!
As per our telephonic multiple conversation,
We have forwarded your details to the concern department to process the refund. The refund will be processed in your icici bank account within 45 working days. Please reply to my email with the payment receipt or card statement reflecting the transaction of rs. 20813/-
Please note, there will be the deductions of rs 5000/- towards processing & administration fees and banking charges as per the transaction.