[Resolved]  Magic Holidays — regarding refund not received in lieu of cancellation of membership

Address: Mumbai City, Maharashtra
Website: www.magicholidays.info

Had to cancel the membership after reading very poor reviews of the company and the scams it does (Now realizing the same). Applied for cancellation and got reply too from them (Attached below) in which arbitrarily 5000 inr are deducted. No issue with this but remaining amount still not refunded. Now their numbers ([protected], [protected], [protected] & [protected]) are not reachable too. They are also not replying to mails (Their mail-id: customer. [protected]@magicholidays. Info and arushi. [protected]@magicholidays. Info).

I seek help in this regard (Refund as soon as possible)

Below is the mail reply stating about the assurance of refund (Dated: 28/03/18)

Dear mr. Kumar,
Greetings from magic holidays!
As per our telephonic multiple conversation,
We have forwarded your details to the concern department to process the refund. The refund will be processed in your icici bank account within 45 working days. Please reply to my email with the payment receipt or card statement reflecting the transaction of rs. 20813/-
Please note, there will be the deductions of rs 5000/- towards processing & administration fees and banking charges as per the transaction.
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Jul 30, 2021
Complaint marked as Resolved 
Magic Holidays customer support has been notified about the posted complaint.
Jun 20, 2018
Updated by rahuldtc
got one mail on 8th june stating that internal management is undergoing changes and within a week time the refund will be processed. Today, its almost 2 weeks but still got no refund or status update of the same
 
1 Comment

Comments

Worst company. Keep on increasing the Annual Maintenance Charges. Minting money from customers.
Latest Maintenance charges per year applicable from 1st April 2022 are
Studio - 10500/7 days=1500 per day
1 B/R - 14182/7 days=2026 per day
2 B/R - 21420/7 days=3060 per day

Now just think. Why should we take the membership. Again after some period, they will hike the prices.

I have taken the Studio membership 8/9 years back.@ 1, 35000/- Paid 2 years AMC. But not utilized my holidays till date. I have asked them to cancel my membership as they keep on increasing the AMC. They said they can't cancel. I was ready for some amount too. but they are not cancelling. Stupid policies..

Now, I am filing a case in consumer forum.

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    +91 22 2524 8735 [Navi Mumbai]
    +91 44 4015 1500 [Chennai]
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    Magic Holidays Address
    Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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