Magicbricks.com — selling of packages wrongly to customers

Address:	620001
Website:	[email protected]

On 28th i had purchased a bronze advertisement package vide my refernce no Order ID:15272679 for rs.800/- at 9.30 am. i received a welcome call from [protected] at 10.01 am and the lady referred that the package which i had pruchased will not have the details of the customers and she suggested me to get a silver package in which the tentants mobile numbers would be shared and I can contact them and can close the deal. She also informed me i can send a mail to [protected]@magicbricks.com so they will refund the amount I paid for the bronze package and hence i purchased a silver package vide Order ID: 15277807 and paid rs.1125/-
on 29th I received a call at 5.34 pm and i was informed there was not much diffence beween both these packages and i was informed to post the details in my website. i was informed to send a mail to [protected]@magicbricks for refund once again.
on 31st jan i had sent a mail to [protected]@magicbricks.com and I was informed by them i will get my refund.i had sent and was acknowleged vide 1439372 and once again was infomed and had sent once again vide 1439412. to my surprise., i was told that i had utilised both these packages and hence refund is not possible. Since i have refersed as informed to me. i had paid 800+1125 and still i am not able to view the mobile numbers of the tentants as informed to me. i have been made as a fool by the employees of Magic bricks asking me to purcase this and that package and still no one informed me that i should not refersh. i was asked to submit all the details once again and now i was told i had purchased both these packages. I am forced to take this package which is of no use to me has they are not sharing the mobile nos of the potential tentants. Mr. Nikhil from magic bricks informed me refund is not possible. seeking to redress my grievances and refund the amount to my credit card account as i not being benefitted by any of their pacage