I purchased a paid Premium Plan from MagicBricks after being assured that the premium subscription would provide better property visibility and help generate genuine buyer inquiries for my property listing.
However, after purchasing the premium plan and paying the required amount, I have not received even a single genuine enquiry, buyer interest, phone call, or customer interaction regarding my property listing.
The main reason for purchasing the premium plan was the expectation that the platform would help connect me with potential buyers and increase property exposure. Instead, despite paying for a premium service, there has been absolutely zero response from any interested party.
This raises serious concerns regarding the service being sold to customers. Premium plans are marketed with promises of better reach and customer engagement, but in my case there has been no measurable benefit or service outcome after payment.
It appears that customers are being encouraged to purchase expensive plans based on service expectations that are not being fulfilled after payment.
I request authorities to investigate the business practices of MagicBricks, direct the company to provide an explanation and resolution, and take strict action if consumers are being misled into purchasing paid plans without receiving the promised service.
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