MagicBricks — disappointing services post payment

 
1 Review
Mumbai, Mumbai City District, Maharashtra, India
 RiyaaM on Apr 20, 2019
I have taken paid services for titanium pack on 17th april 2019 which is still not activated. The csr with whom i am coordinating had informed me that the services will get activated within 24 hours post payment done. Since then i am chasing with you guys for the status and the response i am getting is very upsetting. Yesterday your csr told me that due holiday network team is on off and couldn't complete your request today. Post that he didn't give any confirmation that by when it will get done.

My only question is if you guys can't fulfill the requirement of customer within stipulated time then why such false promises to customer.

While doing payment your team should have cleared everything.

This is something which is not a pleasant experience for me and i would never recommend your services to anyone in future.

Complaint Status


[Apr 20, 2019] MagicBricks customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    6%
    Complaints
    149
    Pending
    0
    Resolved
    8
    phone
    +91 120 663 6348
    +91 124 486 9300
    location
    Times Center (Digital Content Production Facility), FC - 6, (Ground Floor), Sector 16 A, Film City, Noida, Uttar Pradesh, India - 201301
    MagicBricks - disappointing services post payment