Address: | Mumbai City, Maharashtra |
I have taken paid services for titanium pack on 17th april 2019 which is still not activated. The csr with whom i am coordinating had informed me that the services will get activated within 24 hours post payment done. Since then i am chasing with you guys for the status and the response i am getting is very upsetting. Yesterday your csr told me that due holiday network team is on off and couldn't complete your request today. Post that he didn't give any confirmation that by when it will get done.
My only question is if you guys can't fulfill the requirement of customer within stipulated time then why such false promises to customer.
While doing payment your team should have cleared everything.
This is something which is not a pleasant experience for me and i would never recommend your services to anyone in future. Was this information helpful? |
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