MagicBricks — Incomplete service and denial of service

Address:

2K 16 Indica B Aditya garden city , warje

I have been requesting MagicBricks for a professional photoshoot since 9th of July but there has not been any photoshoot conducted yet and neither I have got verified tag on my property . It’s completely waste of my time and money and hence requested them to kindly refund my money as soon as possible because after calling the customer agent today he is saying that there is no photoshoot available for your package inspite of paying for it . I would like to raise a refund issue as soon as possible due to lack of services provided by them. In the email they had mentioned that there is a professional photoshoot but after purchasing the package they are telling me to self verify my property then what is the the use of my package ? there was no option but to file a complain in consumers forum regarding lack of proper services inspite paying for the same . the amount was around Rs 2300