Hello.
I signed up with Magicbricks on the 21st of July. I was on a call with one of the associates (if only I remember his name), who misguided me into getting a paid membership in regards to selling my property. I have multiple plots for sale and when he was trying to sell me a 25k package to list my plot on Magicbricks. I told him since I am trying to see how this paid service works for me, I would like to go for the paid titanium package that include a content writer as well. After a few days my property was live and believe it or not, I haven't received one lead from them! NOT 1 LEAD! So after a month of subscribing, I decided to give them a ring to find out why. The associate on the phone tells me that I have wrongly listed my property to which I said that I wasn't me but it was one of your own colleagues who created the listing for me along with a content writer. I had specifically mentioned to him that I have 'farm land' and he has listed my property under 'residential plots'. I then asked for a change in the listing to which apparently it cannot be done. I then asked him for a few leads of people who are looking for property in the same area and he says that Magicbricks doesn't have that data. That's a real shame Magicbricks. I also requested for my money to be refunded but after a few calls to them they finally helped me with a support email to which I have sent screenshots of the payment email from that first associate who was trying his luck in scamming me more than what I already have got scammed for. After putting my efforts in drafting that email with screenshots as proof (as suggested by one of the associates) I got an auto replied email. I mean is this how your support team works? I am writing up on social media after being fed up constantly asking Magicbricks for my refund! I feel this was a waste of my time and money so far. Also your competitor 99acres got my number from your website, posted a free ad of my property and I have at least 15 and more leads from them!
I don't want your services because you have taken my money for absolutely nothing! I would like my money back! Was this information helpful? |
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