MagicBricks — Negligence and high handed service by Magicbricks that has caused mental agony to me and to the public and put me in loss | |||||
I subscribed to a DELIGHT PACT (Rs 1300) of Magicbricks on May 21, 2016 for renting my property. I was asked to provide the address of the property and that they would do the needful to put it up for rent. In about 10 days I realized that I was getting calls from a WRONG LOCATION. My property was (and is even today) shown at a WRONG LOCATION ON THE MAP. ( Sarvodaya Nagar at Bhandup instead of Sarvodaya Nagar at Jogeshwari East) despite my having provided a detailed address. Correcting the map location from my end was not allowed. So I called them to do the needful. After a lot of back and forth, I was told that after 10 days, no corrections were allowed as the "system" does not support them. My request to talk to seniors was tactfully side tracked. So I kept getting wrong calls to my and to the caller's irritation and loss of my and their time and money. In August Ms Gargi from Magicbricks called requesting me to renew the subscription and promised to do the correction in location. I ended up paying another Rs 1300 for which they issued an Invoice bearing a wrong name, despite my having warned them of the error. My request to correct the name on the invoice has yielded no results. Moreover, the renewal provided no correction in location of my property. Despite several E Mails and phone calls, even today the property remains marked at wrong location thus giving me and the public no value but only loss of revenue and time and mental agony from wrong calls. I was foolishly wrong to have expected good service from a TIMES GROUP Co. More than 40 years ago, my Grandpa told me to be very careful when dealing with Dehliwallas and I thought he was being over imaginative ! I cannot help but remember his words with deep regret as they have come true time and again. Unfortunate but true. Jai Hind ! Was this information helpful? | |||||
MagicBricks customer support has been notified about the posted complaint. | |||||
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