MagicBricks — Not giving service after purchase package

I had paid 4, 999 to Magi bricks as Gold package where they promise me to give Local Relationship manager and Prime membership in their application. But still after 13 Dyas Not getting their services. Sales person Not picking Calls After once payment done. I had complaint lots of time direct to magic bricks but there not solving my problem and just give me hope that our senior team will call back but never Got call. There Follow Up team just call me and tell me that will call you soon back but never any senior team call me or contact me.