MagicBricks — Online Financial fraud

I was looking for a pg/hostel on magicbricks. then I found the pg named "Tulipstays in Powai Hiranandani on MagicBricks" the name of the owner is Vi[ul Jain and the address of the PG is "Hiranandani, Powai, Maharashtra 400076" and then I received a message from the Magicbricks in which the no . the Vipul Jain was given that is [protected].
So I called them regarding all the details of the Pg. then they sent me the details on WhatsApp. Also, they sent me the QR code for the advance payment of 3000 Rs as visiting charges and that was completely refundable. So I made a payment then they said wait we will generate your visiting slip.
But after some time they said that there is an issue on the site so they have to show the full payment and told me to pay more 6000 am Rs. He also share his aadhar card and his partners aadhar aadhar card also to gain the trust. He kept manipulating over the call. By the time I realized what was happening, my 37000 Rs was transferred from my account. I had a police chowki nearby and went there for help. The police officer had a word with him but still, he kept asking to transfer more 10001 rs and he will refund all 47000Rs back immediately. Later I told them to cancel the deal they said your refund will not be given to you until you make a full payment so they said if you don't make full payment then your amount will be in a pending state for 6 months on the magicbricks portal. I want my compensation from Magicbricks.

I even called magicbricks explaining the issue, and the customer support executive said, we don't verify the account owner details, we just see whether the images posted are as per the criteria or not. If that is the case, they mark the property as verified.

Being a real estate platform, and money involved, it is of high priority to verify the owner account as well through Aadhar card/pan card details of the person.

IWANT MY COMPENSATION BACK FROM THE COMPANY
Was this information helpful?
No (0)
Yes (0)
MagicBricks customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MagicBricks
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    480
    Pending
    0
    Resolved
    18
    MagicBricks Phone
    +91 120 663 6348
    +91 124 486 9300
    MagicBricks Address
    Times Center (Digital Content Production Facility), FC - 6, (Ground Floor), Sector 16 A, Film City, Noida, Uttar Pradesh, India - 201301
    View all MagicBricks contact information