MagicBricks — Packers and Movers service - Refund

Address:

Chennai

I booked for packers and movers service in the month of May (shifting date 3rd June) and paid ₹500 as advance amount(below is the screenshot).

However, magicbricks team failed to provide me the service on time and there were lot of chaos within the team (very inefficient team) due to which the service was cancelled on 3rd June 2023. The RM assigned to me was Mr. Nagendra (mobile - +91 [protected]). The person who contacted me and initialized this booking claims to be Ms. Sneha (mobile - +91 [protected]).

On 3rd Jun, Nagendra said he has cancelled the service and a refund would be given within 8-10 working days. I haven’t received any refund yet.
Upon calling Nagendra, he says he has left the organization. Ms. Sneha is not responsive since 3rd June.

This kind of negligence and fraudulent activity from magicbricks side isn’t acceptable.