MagicBricks — Paid for premium package but no response from them.

I had paid for premium package on 28 August and till to date I have not been assigned any relationship manager as mentioned in their website. Unable to contact any of the agents. Bunch of properties are sent in mail and when I click on them to send more details till data I have not got any response.
Even tried telling customer care people who keep calling me to tell benefits of the package but are not helping to solve the main purpose of taking the package.
I am fed up. Expected to have smooth house hunting but it looks like a nightmare.