MagicBricks — promised service not delivered

Address:	401107
Website:	www.magicbricks.com

I had purchased 'Tenant Connect' services for my property (Property ID[protected]. This was recommended by your agent Mr Jasvinder Singh. As per the details of this service I would be connected with 5 tenant immediately and a RM would be assigned to do all the necessary detailing to the tenants before planning a site visit.

I bought this service on September 25th and till date not even a single tenant has been provided to me by the RM. Validity period of 21 days for this service is over long back.

I would request you to look into this lapse and let me know what can be done in my case. I am away for a business tour for two months, until 31st December. One option is that you can give this tenant service again to me in the 1st week of January (with a good RM assigned) or else I would request for a refund so that I can buy services from some other portal.

I am raising this complaint because not even 1% of promised service was delivered to me.