MagicBricks — Rs 19000 paid on 7th Dec 21 but Magic Bricks has stopped responding

Address:

Sainik Farms, New Delhi

I have made numerous requests on phone, E-mails, complaint tickets(2215557 and 2218408) and several chats :
I am getting evasive replies on chats and complaint tickets but no resolution has been offered which is a cause of harassment to me after I paid Rs 19000/- to avail their assisted selling services.
Eight days after making the payment, my property is still not listed, no RM has been nominated, no coordination done for photography of property Managers do not attend to calls. What more to say about the pathetic state of management at Magic Bricks.
After every complaint on phone or through tickets, 24hrs to 48 hrs time is sought to bluff and mislead.
I request Magic Bricks to reverse the amount of Rs 19000 immediately as I see no will or drive to take the matter forward for a kick start for which I have been charged.