MagicBricks — sell property not displayed even after paying fees

Address:Visakhapatnam, Andhra Pradesh, 530002
Website:magicbricks.com

Paid for two gold packages for display of two properties.
Id:32650929 paid rs.1875 after 50% discount gold package on 21/02/2018.
Id:32686925 paid rs.3700 gold package on 22/02/2018.
Only id:32686925 is activated on web.
All refresh procedures were done with the live instructions from magicbricks.
Magicbricks claims that due to refresh problem only one property is activated for display.
They refused to activate the second property and also refused to return the money.
If both gold packages are attached for one property then it should be displayed for 120+120 = 240 days.
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