Magicbricks sold be the Til you Sell package. But it is not truly a Till you sell the property but for 1 year. The one year is not immediate but they first do 6 months and then extend another 6 months.
For selling the package, their executive call everyday and explain all features and made me buy it. But when the first six months got over, they did not extend it or made a phone call for extension. They sent a whatsapp message to renew. When you depress the link, it does not get auto-renewed for the next six months as promised. It shows a page to buy a new package.
Calling the regular helpline does not work and their forwarding call disconnects. After multiple attempts, I got assigned a ticket number, but no one calls.
It;s been now 2 weeks that my ad does not get any responses.
Their after sales service for subscription extensions is very poor, as they are not incentivised to honor their contracts.
Totally disappointed. Was this information helpful? |
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