MagicBricks — wrong information posted for purchased advt., no modification after request, no communication | |||||
I purchased gold advertisement pack to advertise my flat for rental from magicbricks (Rs. 1, 875/-) on 04/12/18. Magicbricks activated my ad immediately. When i checked it, i was surprised to find wrong information in the ad (Rental prices/deposit/photos o[censored]ncleaned flat - which were taken without my information and before i purchased the ad package). I communicated this to be modified while the magicbricks executive called me on the subsequent days. The executive also agreed to arrange for fresh photo shoot for uploading the right photos of (Cleaned condition) flat. The promised shoot is still not arranged, old photos still remain on the ad - decreasing the appeal value of my flat, worse - it is nearly impossible to communicate to them. Today i called their cc number ([protected]) several times, only i could get through once, i was kept on hold for more than 55 minutes - finally i disconnected. This is absolutely ridiculous service. I am getting a bad publicity for my flat through magicbricks. I want to get the full refund of my ad package i purchased. Was this information helpful? | |||||
MagicBricks customer support has been notified about the posted complaint. | |||||
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