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magicpin Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 312
Resolved
37
Unresolved
275
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magicpin reviews & complaints page 6

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P
Priyankaa Verma
Feb 4, 2022
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Want refund

I have scratched a voucher of Rs.200 by mistake..I want my money back...
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G
Gautam Vermaa
from Delhi, Delhi
Feb 2, 2022
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Refund Processing

Address:C-146, Naraina Industrial Area, 110028

Hi
This is Gautam. I ordered for the very first time today from magicpin but due to an urgency, I had to cancel the order but my refund hasn't been initiated and I haven't been notified for the same. Order ID - #26342890

There is no customer care number available and no support in the application.
Kindly assist me further.
Contact Details:
Name - Gautam
Phone - +91-[protected]...
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R
Riya chari
from Mumbai, Maharashtra
Jan 30, 2022
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Refund money

My order was cancelled by the delivery person and i m not getting any refund messages . Customer service is not picking up the call....
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S
Saba unisa
from Hyderabad, Andhra Pradesh
Jan 30, 2022
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Lost money

Address:Hyderabad

I have ordered my food from magic pin but they are not showing transaction id in my app but i have already done a payment and am still waiting from last 3 hours for food in a hope that food will come to my home is am fool or what...
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V
Vijay kalkura
from Udupi, Karnataka
Jan 30, 2022
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Photos are being shared in the public

My photos from magic pin account are available in public. I have not given any consent for sharing. I have complained in their site to make my account as private and not to share images to the public, but it is of no use.
Please help in this regard.
Magic pin account details - vijay kalkura...
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D
Dovi
from Delhi, Delhi
Jan 27, 2022
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They canceled my order and dont refund my money

I order a meal from magic pin, and order take 45minutes ...suddenly they canceled my order, and rider couldn't contact you cause number.not reachable, than I called the rider and asked him to go and pic my order thru the restaurant, and I also called in restaurant they agree to ready my order again but rider refuse to take order, he said company canceled your order you complained in the magic pin, and in the app there is no option about the...
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I want my refund as I have cancelled my order on Magicpin. There is no support system of magicpin and I don't have any option to call them for my queries. They are not providing their phone no. on help and support. It is an issue. My order will be refunded or not I am not able to know....
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A
Anku Saini
Jan 20, 2022
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I want refund my amount

I will cancel my order but amount can’t refund...
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K
Kunal Morje
Jan 16, 2022
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Money refund

Ordered from magicpin on 31 December 2021 from restaurant (oh! Its fishy)which accept magicpin pay.when I proceed further for payment money was deducted from my google pay account and order didn't placed on magicpin .
I complained about this on magic pin.they say money will be transferred within 5-7 days .
after this I complained on google pay that "payment is initiated by merchant but didn't received" they asked me to contact...
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B
Bagya_moorthy
Jan 1, 2022
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Wrongly delivered

Address:Wow mom Porur chennai, Erode, Tamil Nadu

I have ordered fried and chocolate momo but received fried rice and chocolate momo...
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S
sumit143143
from Ahmedabad, Gujarat
Dec 31, 2021
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Item missing , late delivery and local outlets tie up

I order from.magicpin but order delivered too late all most 1hr, package was Torn, food was Very tasteless.
Even order item was Missing ..

Very bad experience.
Waste of Time and Money.
Want refund.
Check image in attachement in with order details....
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S
Sayan61717
Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed but My Money Deducted in my Bank Account

I order in Magicpin app But Payment failed but PaytmUPI Show Payment successful So Money debited in my Bank Account.
Please refund my money...
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I visited kabuliwala and paid using magicpay but the order wasn't received but it was debited from my bank account. It showed successful too. I to reduce harassment again ordered using magicpin self pickup. I have lost rs 141. Please see into this....
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P
PranavShah1972
Dec 8, 2021
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Voucher code received, but got redeemed without using it

Voucher not used.. payment done but code not used....
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N
nibedita@001
from kolkata, West Bengal
Dec 6, 2021
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Food ordering from magicpin

Address:https://magicpin.in/

I have ordered a butterscotch crunch cake(690gm) from Café Coffee Day via magicpin website. My order id is 16766057 and I paid 57.67 rupees through Paytm. But suddenly they cancelled the order and also refused to gave us the refund the amount. Please help me with this problem and find the attachment with it....
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2
20BCB013 Mohit bhadula
Dec 5, 2021
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Order not delivered not me but payment got deducted

Address:4/59 Aliganj bk Dutt colony Lodhi road

My payment got dedected but order not delivered yet and also it is showing that order is delivered but I haven't got my order ....
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R
Rishubatra2001
from Ghaziabad, Uttar Pradesh
Dec 3, 2021
Jun 27, 2022
This thread was updated on Jun 27, 2022
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Order not accepted by magicpin but taken my money

Address:101/2Ff Jaipuria enclave kaushambi gzb
Website:Magicpin

I have ordered my food from magic pin but they are not showing transaction id in my app but i have already done a payment and am still waiting from last 3 hours for food in a hope that food will come to my home is am fool or what...
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1
18D4221 PRANADEEP
Dec 3, 2021
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Amount debited but not added in my Account

Address:Hastinapuram,Road no 4,R:2,Hyderabad,500070

Amount Payment through rupay card the take long time i just go back what happen I suddenly notified the amount debited I can’t see order placed all look like same i want my money back please🙏...
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N
Nishkarsh Tyagi
Nov 19, 2021
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No refund for Cancellation of Food order

.....
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Nishkarsh Tyagi
Nov 19, 2021
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Cancellation of Food order

I order some food from this ### app and they cancelled my order without informing and did not refunded my money back..
I advice you all to please not order from this app they also don't provide any CUSTOMER care services...
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