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magicpin
Samast Technologies Pvt. Ltd.
Customer satisfaction rating: 7%
Submit a Complaint
124
COMPLAINTS
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magicpin Customer Care

Samast Technologies Pvt. Ltd.

Website:
TwitterFacebookLinkedInYoutube
Address
Plot - 379 & 380, Sector - 29
Gurugram
Gurgaon District
Haryana
India - 122001
Landmarks:Near IFFCO Chowk Metro Station

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
32
down
25

Additional info

Anshoo Sharma, Brij Bhushan
Founders 

Bengaluru
152,5th main, sector-7,Near axis bank,
HSR Layout, Bengaluru

Pune
4 Lavendar, Runwal Srushti, Opp Mauli Petrol Pump, Behind
Manhatten Near Talwalkar Gym, Baner, Pune, Maharashtra 411045

Mumbai

Trade Square, 404, A Wing, Next to Fab Hotels, Sakinaka,
Andheri East, Mumbai – 400072



View More Information...

Customer satisfaction rating
7%
Complaints
124
Pending
2
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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magicpin Complaints & Reviews

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Magicpin — refund amount fraud

 Punith Basavaraju on Jan 26, 2019
I took voucher but merchant didn't accept and hence i cancelled but the amount which i paid through credit card is refunded...
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Magicpin — cheating customers in the name of offers

 Avinash658 on Jan 19, 2019
I have bought a voucher today for 200 by using my points. But it was showing as 50% off so i need to pay only 100 rps. That...
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Magicpin — account suspended for fake reason

 Nitin6190 on Dec 29, 2018
My mobile no ([protected]) i am not able to buy any vouchers of any store i am having money in my magicpin wallet then to i...
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 Hairos Salon on Dec 26, 2018
Dear Concern,

We have contacted magic pin a month ago .After giving my business details .The services got activated but till today i m following up with magic pin how to redeem the service as owner .i am receiving auto messages from magic pin about client loss almost after two three days .received few complaining calls from customers as well.As a new venture i really cant afford negative publicity .I have called many time to your people shavaing, Deepak.saumaya to deactivate my services till the time service training is done.but no result.
Now i m requesting to close magic pin for my salon.

expecting prompt response asap.
I referred to my friend and he claim his first bill successfully but I didn't get my referral amount .also, pending amount deducted in my profile.
Mt referal friend name is rushi dhumal.

I paid for voucher but i did't get the voucher i want my refend or voucher with in a hour

I purchased a voucher from magicpin for waffle fever. The vendor didnt know how to redeem the voucher and he asked me to redeem the voucher. Now when I wrote to magicpin there was no response from them. They dont even bother to reply for the emails.
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     blezz on Dec 24, 2018
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      Magicpin — I can't redeem my magicpin wallet..

       Shankar Baraguru on Dec 21, 2018
      My mobile no [protected].I am not able to buy any vouchers of any store i am having money in my magicpin Wallet then to i am...
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      Magicpin — fraud during voucher purchase

       amrendra12 on Dec 20, 2018
      I tried to purchase amazon coupons from magic pin, as they offered 100 rupees discount on purchase of 1000 rupees coupon after...
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      Magicpin — duped me for rs 11, 300 [Resolved]

       Kapil Agarwal on Dec 19, 2018
      Hi team,
      I purchased vouchers worth 14000 from magicpin paying through my paytm and magicpin wallet. But the vendor...
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      Magicpin — unable to purchase vouchers and also money deducted from account is not getting refunded

       Jenil Bafna on Nov 20, 2018
      Magicpin - [protected]@gmail.com

      I've tried to make purchase of vouchers using the magicpin points earned and...
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      Magicpin — fraud app

       Goutham Podila on Nov 18, 2018
      I paid 900 for buying an voucher through debit card, transaction failed and my money is transferred to magic pin wallet instead...
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      Magicpin — wrong voucher code given

       shriram0994 on Oct 24, 2018
      I have purchase worth rs 1000 amazon vouchour from magicpin. My registered mobile number is [protected],
      I have paid...
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       Rishi Singha on Oct 16, 2018
      Hi all,

      I made a payment for three pvr coupons costs 1500, 750 using magicpin wallet and 750 from phonepay upi. But never received any coupons and nor refund.

      I realised now, this definitely a fraud company. They will ask you to make half of the payment on your own and hal[censored]sing magicpin wallet to buy a voucher. And then this way they will get the amount from people and you will never get any vouchers.

      Thanks,
      Rishi


      voucher not received
      I bought a vocher for which money got deducted but voucher not issued i purchased a voucher from mithaas noida sector 76
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        Magicpin — I have purchased 3 coupan out of 3 received only 2

         dbamukesh on Oct 13, 2018
        Hi support,

        I have ordered 3 magic pin coupan out of 3 only 2 recieved, but amount has been deducted 900 each...
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        Magicpin — processing period of claim

         HitmanSD on Oct 3, 2018
        I am a magic pin user. I referred my many friends for the magic pin app that i can recieve more money as per t&c. But, i was...
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        Magicpin — not able to buy voucher

         tanvi duggal on Sep 28, 2018
        Being a very loyal and old user of magicpin, i am highly disappointed to say that the app is extremely non customer friendly......
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         Kunal parekh 15 on Sep 24, 2018
        I am not able to buy any vouchers of any store i am having money in my magicpin Wallet then to i am not able tu buy any vouchers i am using magicpin from long time but this problem has come recently so plz take some quick action i want tu use my wallet money they r telling that u have misuse your account besides t&c but i have not done anything wrong so plz it is my humble request tu u take some action against this problem immediately 🙏🏻


        I can
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          Magicpin — payment made but vouchers not yet received

           Bhadhra Raam on Sep 17, 2018
          Sir/Ma'am

          Date: 17th September 2018

          Yesterday I bought 6 big bazaar coupons worth ₹500 each...
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           Ruchit10 on Jun 3, 2018
          I booked a deal on magicpin on 23rd may but as the vendor declined to accept the offer, i got it refunded from the magicpin. They refunded me the amount as their wallet points.
          I requested them to transfer the points into my bank account. They instantly deducted my wallet points but the amount has still not been transffered into my bank account.
          The company does not provide any customer care helpline number, even after raising so my requests on their helpdesk, they are not responsive at all.
          Kindly look into this matter, because i may not be the one who is getting cheated from such a company.
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            Magicpin — not able to redeem voucher

             darshana paliwal on Mar 19, 2018
            I am not able to redeem vouchers for shoppers stop when i have balance in account.the quantity button is disabled .
            br...
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            Magicpin — breach of privacy, by posting my pictures on google search

             Aman Kaher on Mar 6, 2018
            How can Magicpin post my pictures without my permission, i have made the privacy setting as "only me" even then i am able...
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