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magicpin Complaints & Reviews

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Updated: Oct 30, 2025
Complaints 328
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37
Unresolved
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magicpin reviews & complaints page 6

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S
Shinu456
Apr 1, 2022
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I ordered a food through magicpin today order was chicken biryani! And found a dead cockroach inside that! And still no action is taking against that and still no refund! my order I'd no - #33325456
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    A
    anshuman769
    from BHUBANESWAR, Odisha
    Mar 31, 2022
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    Website: magicpin.in

    I ordered from wow momo through delivery[protected] Its been 90 mins but the order has not been delivered. the cs is also not responding and the rider's phone is switched off.
    magicpin customer support has been notified about the posted complaint.
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      P
      Prafulla Mandal
      Mar 30, 2022
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      Address: Wow momo, Cuttack

      Successfully payment done but the wow momo shop not received any order from Magicpin. Payment successfully done through Paytm.
      So not received what we ordered through Magicpin.
      +3 photos
      magicpin customer support has been notified about the posted complaint.
      Mar 30, 2022
      Updated by Prafulla Mandal
      Not resolved yet
      Refund asap
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        A
        Ashishbxx
        from New delhi, Delhi
        Mar 26, 2022
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        Refund against my cancellation of order I ordered food from Abha momos through Magic pin and the driver called me and told me that the light that the location was incorrect and he asked me to send the current location on his WhatsApp I did the same but after 10 minutes driver called me and said that he is cancelling my order or I can collect from the restaurant itself after after that I contacted the restaurant and the restaurant staff told me that your order has been sent from there but I didn’t get any food after that I called the driver and he blocked my contact number so that I couldn’t ask him any questions about this the driver was a total scam and I didn’t get the food and not the refund I request everyone to not trust companies like magic pen for pre-payment as I did but didn’t get anything in return I request you all that I should be heard and get the refund as soon as possible
        magicpin customer support has been notified about the posted complaint.
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          S
          Shinu123
          from Mumbai, Maharashtra
          Mar 25, 2022
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          Website: Magicpin.com

          Recently I ordered my food through magicpin app! Order date was 24 March 2022 and my order I'd is= #32567468 from Kung Food my order food was chicken lollipop which consists of 8 pieces and I received only 4! Also without chutney and everything! I received incomplete food and still the company is not refunding me instead they are always sending coupons and cheats us!
          +1 photos
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            M
            Mohit Dhuwa
            Mar 25, 2022
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            Address: Ola electric , tamilnadu

            Where is my scooter, Scoter boked sept2021, full pymnt 21jan2022, dispatch date 16feb22 & insurance done 16feb 22. my insurance 1 & half month expire but registration not start, who pay my expire insurance, Complained mny times, lots of reference no[protected] & tkt no ola ticket[protected] [protected]
            [protected]Till 2day scoter nt rcvd. After spend 1&half month Even no registration start No appropriate respnse frm costumer support, i[censored] not listen my problem i think i should take legal action
            Scoter id OET-[protected]-FQB426
            Made a mistake bying frm ola
            magicpin customer support has been notified about the posted complaint.
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              H
              Harsha V
              Mar 23, 2022
              Resolved
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              Resolved

              On march 23rd order was placed with order via magicpin application and payment of INR 136 was deducted from account but neither the food got delivered nor the amount refunded.
              +1 photos
              Mar 23, 2022
              Complaint marked as Resolved 
              thank you refund is done
              magicpin customer support has been notified about the posted complaint.
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                D
                Deep@1000
                from DELHI, Delhi
                Mar 15, 2022
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                Address: 77/2 hari nagar ashram

                My money is deducted from account but my order didn't placed. Help me to refund my money ASAP
                +1 photos
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                  A
                  Ayushman Chatterjee
                  from Kolkata, West Bengal
                  Mar 14, 2022
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                  Sir, yesterday night atcabout 9.30 p.m my wife booked few items through you at azooba biryani centre, jadavpur but the unfortunate episode is one delivery boy namely Suman Malik ( phone No- [protected]) of Shadowfax came to my house with a wrong item which my wife not booked, so as she refused to take the same, the said delivery man behaved very roughtly and roughfly and pressurised and insisting her to received the wrong item but she refused and after hot discussion he left without giving delivery but inspite of non delivery he falsely posted "delivered" on the wall.
                  Sir being an Advocate I know that is an offence which is punishable and I surely take action against the same.
                  Therefore on the above mentioned circumstances I request you to take appropriate action against the wrongdoer.
                  Hope you will not hesitate to take the appropriate action.
                  Thanking you.
                  Please give the feedback on my email I.D. [protected]@gmail.co and/or my WhatsApp No - [protected]
                  magicpin customer support has been notified about the posted complaint.
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                    O
                    OM UTTARKAR
                    Mar 5, 2022
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                    I have make payment through magicpin Hotel silver seven By mistake on BAR BILL also but Hotel is accepting magicpin payment ONLY ON FOOD BILL.. My TOTAL BILL was RS2218 and in that FOOD BILL was of RS1428...BAR BILL was RS790...
                    I have paid RS790 seprately after i paid 2218 through magicpin.
                    magicpin customer support has been notified about the posted complaint.
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                      S
                      sai kumar upari
                      Feb 25, 2022
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                      Yesterday i ordered paneer masala the delivery was nt delivered
                      +1 photos
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                        P
                        Pampa Bhattacharjee
                        from Khardaha, West Bengal
                        Feb 23, 2022
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                        Payment failed but My Money Deducted from my Bank Account

                        My payment is successful which is confirmed by Google pay but magicpin shows no response and ultimately payment declined. The money is already debited from my account.
                        Please refund my money...
                        +1 photos
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                        M
                        Miss Taneja
                        Feb 21, 2022
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                        The delivery guy who just delivered my order named NAVIN ARORA was rude af and refused to deliver the order to the doorstep. Somehow at last, he did came but he is behaviour wasn't appreciated.
                        magicpin customer support has been notified about the posted complaint.
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                          S
                          Subbudu
                          Feb 15, 2022
                          Resolved
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                          Resolved

                          Address: 152,5th main, sector-7,Near axis bank, HSR Layout, Bangalore

                          I had Ordered Chicken Noodles x 1 and Paneer Noodles x 2 but received Fried Rice and Gobi... Even after connecting with Support Helpdesk there is no proper response nor replacement or refund
                          Order I'd : 27403284
                          +3 photos
                          Feb 19, 2022
                          Complaint marked as Resolved 
                          I have received an refund and appolige from Magicpin Coustom Helpdesk
                          magicpin customer support has been notified about the posted complaint.
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                            P
                            Poojanoop
                            Feb 15, 2022
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                            Hi,
                            My name is Pooja Singh.
                            I placed an order on Magic Pin on 12th Feb 2022 and the payment was done.
                            When the rider came with the order amount Rs 241 but when my family member took the order the rider told to pay for order as it was on COD basis so my family member gave him a note of Rs 500 but the rider told he dont have the change and will bring change by deliverying a order in nearby house.
                            later on he just fled with Rs 500 and never reverted back.
                            Tried to call him several time but didnt picked up the call.
                            Sometimes his phone was busy also but till date he didnt picked up the call.
                            When complained in Magic pin they just refunded the order amount i.e Rs 214 and give giving some voucher of Rs 200 aplicable for one week,
                            i am not ok with this as no proper action is being taken i want atleast the full amount to be refunded of Rs 500 and some action to be take against the rider.
                            magicpin customer support has been notified about the posted complaint.
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                              U
                              Utsav 007
                              from Kolkata, West Bengal
                              Feb 14, 2022
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                              It took my money from Gpay
                              And then the dilevery boy was assigned but he did not dilever the food to my house nor did he picked up the phone instead blocking it
                              I tried contacting Support but it's useless
                              It doesn't even respond

                              It very rude behaviour from the app and the delivery partner

                              Order ID#27918916
                              magicpin customer support has been notified about the posted complaint.
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                                Priyankaa Verma
                                Feb 4, 2022
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                                I have scratched a voucher of Rs.200 by mistake..I want my money back
                                magicpin customer support has been notified about the posted complaint.
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                                  G
                                  Gautam Vermaa
                                  from Delhi, Delhi
                                  Feb 2, 2022
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                                  Address: C-146, Naraina Industrial Area, 110028

                                  Hi
                                  This is Gautam. I ordered for the very first time today from magicpin but due to an urgency, I had to cancel the order but my refund hasn't been initiated and I haven't been notified for the same. Order ID - #26342890

                                  There is no customer care number available and no support in the application.
                                  Kindly assist me further.
                                  Contact Details:
                                  Name - Gautam
                                  Phone - +91-[protected]
                                  magicpin customer support has been notified about the posted complaint.
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                                    R
                                    Riya chari
                                    from Mumbai, Maharashtra
                                    Jan 30, 2022
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                                    My order was cancelled by the delivery person and i m not getting any refund messages . Customer service is not picking up the call.
                                    magicpin customer support has been notified about the posted complaint.
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                                      Saba unisa
                                      from Hyderabad, Andhra Pradesh
                                      Jan 30, 2022
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                                      Address: Hyderabad

                                      I have ordered my food from magic pin but they are not showing transaction id in my app but i have already done a payment and am still waiting from last 3 hours for food in a hope that food will come to my home is am fool or what
                                      magicpin customer support has been notified about the posted complaint.
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