Mahadiscom / MSEB / MSEDCL Complaints & Reviews

For a long time I have been complaining on mahadiscom customer care about frequent power failures in our area but there is never proper response given by any. Today twice power supply failed in our area but there is no such issue for the nearby areas. There is never a proper communication made by MSEB about power failure outages or their resolutions.

We Have Been experiencing Frequent voltage fluctuations in our locality leading to disruptions in household appliances like the refrigerator and tv as they are not working, we get our electricity from pole No. GF5/8 and we please expect you to put pressure on MSEB Nagpur to solve the problem as soon as possible...
Thank You

Too many power cuts even after paying huge amount of electricity bills. Even if there is a little pour of rain, electricity is going for 2-3 hours, especially at night. Please do something about it

Consumer number is[protected] residing in warje Atul nagar. From last 3 days light is interrupted in the night at various timings. Is it due to demand surges or it is due to election is announced. I doubt it’s bcoz of election bcoz last 4 years summer is there.

[protected]
Address: Ulwe, Navi Mumbai Raigrh

Twice made the payment online for the name change application and also submitted legal documents Index 2 receipt & From X, but still name has not changed the application more than two times. What else they needed I don't understand.

Bills Generated even after Permanant Disconnection of Power Meter Consumer No. Consumer no.[protected]

What is the MO behind such activities done by MSEDL

I have a 1rk vacant flat, i have been paying my bills regularly I did not notice my electricity was disconnected until nov 2023, upon making an online complaint my connection was restored and I received a bill of 34620/- in feb 2024 which is highly impossible its a vacant flat, for the last few years my bills shows only 1 unit on meter reading and I am getting nominal bills of 130 apprx every month, all of sudden the bill recieved high bill, I have made multiple visit at uruli kanchan office and made online complaints as well but not getting any help

Before due date they disconnected electricity and removed our meter after that I call customer care call they don't give satisfy solution even staff vary bad they doesn't an idea about office working time and live connection how many time after convert into td connections .Live consumer can't pay recontion bill after paid they will send technical team to connect meter. more than 40 hour time waist but result big zero solution zero. I am new owner of this flat that why I can't get technical last waring because of documents updating. But before due date they disconnected and now don't give any kind of response so please 🙏 as soon as possible reconnect our electricity.

By mistakely paid bill two time. So kindly please refund our bill amount as soon as possible.

Average bill has been coming for few months, this month we have not used much unit yet still high unit has been used. I have received such a bill, even after giving online complaint and writing a complaint in the office, no one has come to check. On the day when the bill is not paid, everyone comes to the house, if the customer has an issue, no one has come. I request you to get the meter checked as soon as possible and turn on the meter display and give me the bill for my usage. And I will not pay any kind of meter cost, display is the issue, meter is not burning, and complaint close without resolution help me
Consumar no[protected] uni 5118

आम्ही अजून पर्यंत काहीच वीज वापरली नाही तरी सुद्धा बिल 2, 640 आले आहे. अजून चावी सुद्धा मिळाली नाही. कदाचित काही चूक झाली आहे असे वाटते.
कृपया या सर्व बाबतीत जातीने लक्ष घालावे.

ग्राहक क्रमांक:[protected]
बिलिंग युनिट :- 4755

Msedcl has been resorting to illegal power cuts in Haware Vrindavan Tower ABD CHS Khanda Colony Sector 9. The residents have been suffering despite paying all their bills on time & situation does not seem to improve. Msedcl imposed a power cut on 13-12-23 from 7 am onwards and power has not yet been restored till now, on 12-12-23 from 4.45 am to 7.15 am, on 8-12-23 from 12.30 pm to 4.00 pm, 1-12-23 from 11.30 pm to 1.30 am, 16-11-23 from 4 pm to 5 pm, 8-10-23 from 7.30 pm to 1.00 am, on 7-9-23 from 7.30 pm to 9 pm and again from 12.30 am midnight till 5 am, on 29-8-23 from 9.30 am to 11 am and again from 1 pm to 5.15 pm, on 19-8-23 from 7.30 am to 8.30 am, 18-8-23 from 6.30 am to 8.15 am, 12-8-23 from 9.50 pm to 10.40 pm, 8-8-23 from 10.30 am to 5 pm, 24-7-23 4.30 pm to 6 pm, 17-7-23 from 5 am to 7 am, 16-7-23 from 11 am to 12 pm, 14-7-23 from 9.15 pm to 10.30 pm, 10-7-23 from 8.15 am to 9 am, 10 am to 11 am, 4-7-23 from 8.30 am to 1.30 pm, 28-6-23 from 12 pm to 5 pm, 16-6-23 from 5.50 pm to 6.30 pm, 7.30 pm to 8.15 pm, 10.30 pm to 11.20 pm, on 14-6-23 from 4 pm to 6 pm, 12-6-23 1.50 pm to 5 pm, 11-6-23 from 7.40 pm till 11.45 pm, 7-6-23 from 7.40 pm till 11.45 pm, on 5-6-23 from 5 am to 5.25 am, 1.50 pm to 2.15 pm, on 4-6-23 from 2.40 am to 3.15 am late-night, on 3-6-23 from 1.40 am to 3 am late-night, on 2-6-23 from 1.40 am to 5 am late-night.
The helpline number[protected] of MSEDCL Khanda Colony is continuously busy as they unplug the receiver during power cuts. Due to these power cuts, residents feel groggy & incapacitated & fall sick as they can't breathe properly due to lack of ventilation and they end up suffocating and sweating excessively resulting in fatalities. Following are the problems faced by the residents:- 1. Residents feel groggy and incapacitated and fall sick and their heart rate increases leading to fatalities.2. Costly vegetables, fruits, milk, batter & other perishables etc stored in the refrigerator get spoilt leading to tremendous losses. 3. Mobile phones conk off due to disruption. MSEDCL has been torturing the residents over the last 32 years despite them paying all their bills regularly and that too well before the due date. Over the years, the population in Khanda Colony has increased tremendously but the transformer capacity has not been increased by MSEDCL due to unknown reasons. When will the existing residents get 24/7 power for 365 days. They have waited patiently for the last 32 years. Mind you, Khanda Colony is located in a city Navi Mumbai with close proximity to the Navi Mumbai international airport and is not a village to bear such brutal power cuts. The residents return home tired and weary from work and EOD there is no power. People are not cattle. It is high time the transformer capacity is increased to cater to all the residents requirements in the locality. The residents appeal to the Honourable Prime Minister and Maharashtra Chief Minister to initiate a CBI enquiry into these power cuts and resolve the issue permanently and provide much needed relief to the residents.

I am Mangesh Pawar consumer number[protected]. I have paid this bill by qr code on 29.10.23. Why does my bill appear pending? of this UPI Reference number is[protected]. Please check and update bill.

The consumer number[protected] for 4733 unit in bhandup east has had. Negative bills since some months. We never received any physical bills too. How can the officials come over and disconnect the meter and take it away without notifying the consumer. Is this the way things work?

I am writing to bring to your attention a serious issue I have been facing for over a year now, with the MSEDCL Board and the officers at the Chalisgaon division. My account number is[protected].

Initially, my electricity meter developed a fault, prompting me to request a new meter. I paid a sum of INR 5000 for the replacement, only to receive another old meter. Within a span of 5 to 6 months, the replaced meter also malfunctioned, leading me to pay another INR 5000 for a new meter. Yet again, I was provided with an old meter. To add to the woes, this meter was not activated for two months during which I received arbitrary bills. When the meter was finally activated on the third month, it calculated all the previous plus current readings, and the arbitrary readings from the inactive period, resulting in an exorbitantly high electricity bill.

This entire experience has been extremely distressing and financially burdening. The apathy and mismanagement displayed by the concerned officials at the Chalisgaon division have caused me and my family undue hardship. It's disheartening to see such a lack of duty and understanding from a reputable organization like MSEDCL. every month my unit consumtion is just 50 unites but because of their lack of efforts i got around 171 unites

I earnestly request an immediate investigation into this matter. I am also seeking a significant reduction in my electricity bill, bringing it down to a reasonable amount of INR 1, 500 to 2, 000. I am willing to provide all necessary documents, meter readings, and payment receipts to validate my claim.

Consumer Number :[protected] Billing Unit 0345

In March 2023, my energy meter goes faulty status which number is [protected].

Kamothe MSEDCL officer suggestion, meters not available at MSEDCL stock and they can replace after 7-8 month when available meter stock. Consumer can purchase from local market and MSEDCL will install it. MSEDCL will pay meter charge Rs. 800 - 900 after installing meter in next bill.

So I have purchased Energy meter @ Rs 2000 from local market which number [protected] and handover to MSEDCL for installation. Then April 2023 installed by them.

Till now, Purchased meter charges (Rs. 800 - 900) is not received and not adjusted in energy bill.

I am writing to formally address the ongoing and frequent power interruptions in Sukhsagar Nagar, Pune. The current state of affairs has reached a critical level, requiring immediate attention.

Our area/colony experiences daily power cuts, often lasting 8 to 10 hours, significantly disrupting our daily routines . As students preparing for campus placements, these outages are impeding our ability to engage in online classes, complete assignments, and prepare for exams.

We urge the Maharashtra State Electricity Distribution Co. Ltd. (MSEDCL) to address this issue urgently and restore a stable power supply to our area. Your prompt response and action are crucial to resolving this pressing concern.

Msedcl has been resorting to illegal power cuts in Haware Vrindavan Tower ABD CHS Khanda Colony Sector 9. The residents have been suffering despite paying all their bills on time & situation does not seem to improve. Msedcl imposed a power cut on 7-9-23 from 7.30 pm to 9 pm and again from 12.30 am midnight onwards and power has not yet been restored, on 29-8-23 from 9.30 am to 11 am and again from 1 pm to 5.15 pm, on 19-8-23 from 7.30 am to 8.30 am, 18-8-23 from 6.30 am to 8.15 am, 12-8-23 from 9.50 pm to 10.40 pm, 8-8-23 from 10.30 am to 5 pm, 24-7-23 4.30 pm to 6 pm, 17-7-23 from 5 am to 7 am, 16-7-23 from 11 am to 12 pm, 14-7-23 from 9.15 pm to 10.30 pm, 10-7-23 from 8.15 am to 9 am, 10 am to 11 am, 4-7-23 from 8.30 am to 1.30 pm, 28-6-23 from 12 pm to 5 pm, 16-6-23 from 5.50 pm to 6.30 pm, 7.30 pm to 8.15 pm, 10.30 pm to 11.20 pm, on 14-6-23 from 4 pm to 6 pm, 12-6-23 1.50 pm to 5 pm, 11-6-23 from 7.40 pm till 11.45 pm, 7-6-23 from 7.40 pm till 11.45 pm, on 5-6-23 from 5 am to 5.25 am, 1.50 pm to 2.15 pm, on 4-6-23 from 2.40 am to 3.15 am late-night, on 3-6-23 from 1.40 am to 3 am late-night, on 2-6-23 from 1.40 am to 5 am late-night.
The helpline number[protected] of MSEDCL Khanda Colony is continuously busy as they unplug the receiver during power cuts. Due to these power cuts, residents feel groggy & incapacitated & fall sick as they can't breathe properly due to lack of ventilation and they end up suffocating and sweating excessively resulting in fatalities. Following are the problems faced by the residents:- 1. Residents feel groggy and incapacitated and fall sick and their heart rate increases leading to fatalities.2. Costly vegetables, fruits, milk, batter & other perishables etc stored in the refrigerator get spoilt leading to tremendous losses. 3. Mobile phones conk off due to disruption. MSEDCL has been torturing the residents over the last 32 years despite them paying all their bills regularly and that too well before the due date. Over the years, the population in Khanda Colony has increased tremendously but the transformer capacity has not been increased by MSEDCL due to unknown reasons. When will the existing residents get 24/7 power for 365 days. They have waited patiently for the last 32 years. Mind you, Khanda Colony is located in a city Navi Mumbai with close proximity to the Navi Mumbai international airport and is not a village to bear such brutal power cuts. The residents return home tired and weary from work and EOD there is no power. People are not cattle. It is high time the transformer capacity is increased to cater to all the residents requirements in the locality. The residents appeal to the Honourable Prime Minister and Maharashtra Chief Minister to initiate a CBI enquiry into these power cuts and resolve the issue permanently and provide much needed relief to the residents.

HI Team,
I have applied for an agriculture connection dated 06 July 2023 consumer no[protected] . But still, I have not got a connection. I came to the Indori sub-division office several times, but I haven’t received a response from them. Please investigate this and please set up the connection as early as possible.

Hema Suhas Natu
19 Adarsha Gokul Society Tarwala Nagar Nashik-422004
4252 Panchavati Division Nashik
MSEB Consumer No[protected]

My power has been cut by lineman, without any notice on 22.08/23. I am not aware about this cut.
When complained about my power failure, i was informed that your bill is pending. This is very unfortunate, because my bill of jully . with 0 units used is mere Rs 120.- only. My next bill generated on 10 August is of Rs 590/- with last date of payment 31 August 2023. It is very clear that mahavitaran has cut my power for mere Rs 120/- pending
For two days there was no power in my flat causing lot of mental harassment to me & my family.
I am planning to lodge a suite in consumer court for this harassment.
Another problem is that the bill paid by Gpay is not reflecting on Mahavitaran app's Payment history.