Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Dear sir,

I have several time complaint online and help of call center and also visit several time to badlapur west office to change my meter but no action taken as no display on meter still then last 2 month they are generating the high bill without any proof, i dont know on what basis the are generating the bills, no one ready to listen, kindly suggest us

Thanks
Rajeev kumar
Badlapur west

Hello Team,
I am Sanjeevkumar Deshpande, consumer no. - [protected] / 4405 (Meter no.[protected]. I am receiving bills with wrong meter reading. The actual meter reading is 2. I do not stay in my flat and also filled up the form for not using the flat. I have escalated twice in Kharvai at Badlapur (East) office. They confirmed that the reading should be 2 and it is typing mistake . Attaching all the documents signed by your staff. Attaching an excel file that shows the details about it. The meter reading should be '2' and bill amount should be 'Rs. 67' after reduction of extra payments done by me. Kindly take the necessary actions so that the mistakes will not repeat henceforth. Hope this will be done on priority basis as errors are in 5 months bill and your staff promised twice that it will not repeated henceforth.

Consumer no[protected]

To,
Mahadiscom
Dhankawdi_sub station pune
Ref : consumsubject : complaint regarding high bllling/ meter reading is high

Dear sir,

This month our bill has come of 2620 rs which is quite high than our normal monthly bill of 400 to 600 rs monthly. Our monthly unit consumption from past 4 yrs is around 100 to 120 units but this month it has come as 320 unit which is not possible and correct. There could be a issue with meter which is needs to be check and replace if needed. Request you to look in the problem asap and provide a solution.

P. S similar issue with our neighbour as well in same buliding which indicates definately some problem with meters

Thanks if any one can help.

Sir,

I am a jawan of Indian Army and residing in pune (S No 64, Kawade Mala, near Sopan Baug) on rented residence consumer No[protected]Billing Unit 4610 St Marry sub Dn.

In the month of May 2018, Actual meter reading on ground as on 05 June 2018 was 9548, howerver MSEDCL sent bill with current reading as on 28 May 2018 was 9607 and to pay Rs 1750. When I approached the pool gate office they ameded the amount to Rs 1190 and I paid it.

In the month of Jun 2018 they sent the bill with Rs 750/- without deducting the amount of May 2018 adjusted. When I approached office they amended the amount to 390/- and I paid it.

In the month of Jul 2018 they sent bill with Rs 880/- with out deducting the amount of June 2018 adjusted. Also the meter reading is shown as previous and current reading as 9632 and unit as 129 with meter status as locked. whereas the meter is placed outside house and clearly visible.

Sir, Kindly issued immediate instructions to refund the amount excess collected by rectifying observations.

Thanking you. With warm regards

Viswanathan CT
Mob - [protected]

To, mahadiscom
Subject : complaint regarding unauthorized electricity bill
Consumer no[protected] name - pratibha rameshwar totala
Billing unit - 4578
Bill amount - rs.3, 580/-
Dear sir
I am shocked to receive the electricity bill from you for the - flat no a-11: 108 green heights: beed by pass: satara, aurangabad as it is totally unauthorized and same is deserves to be withdrawal because since the date of purchase of the said flat and till today nobody resides there. So how we received the said electricity bill, which totally fraud?
That their is no such consumption of electricity till now. As no one resides their so it is impossible to come electricity bill of the said flat.
Hence, withdraw your electricity bill as soon as possible
Revert this compliant as soon as possible.
Hope the issue will be addressed and resolved
Regards
Rameshwar totala

We understand some people take wasooli seriously. But while doing that we also need to follow the rules.

My bill payment was delayed for 2 months and the representative came at my house to disconnect electricity. I as understand, 15 days of notice should be given to consumer. This was really bad treatment for me and my family.

They keep threatening for disconnection. I paid later on. But this is not the way to treat consumer and making our own rules.

Thanks,
Tushar niras

Hi sir,

This is with regards to the above subject. I have received copy of light bill for july 18 as 490 rs. However, the bill previous reading and current reading reflecting as 3124 i. E. Last months only. So kindly requesting to please look into this issue. And also if faulty meter is there so kindly requesting you to please look into this matter to change the meter.

My energy bill for the month of june 2018 is shown as inr 14, 000 plus with a consumption of 1000 plus units of electricity this
Consumer #[protected]
My consumption over the last year has rarely exceeded 300 units so the consumption is 3 times the normal which is impossible. I have logged complaints[protected] but no action has been taken please fix this organization which imposes arbitrary charges on consumers.

Sir, i applied for new meter connection and give all document i pay the quotation ammount of rs. 1112/- dated 01 august 2018 & get the consumer no.[protected] which can applied on 22 may 2018 application no. Is 14336637. So whenever i go to your office they say tha t meter are not available i need the connection very urgently & most important so i request you to what is the problem of shortage & when i got the meter

Dear Sir,

My consumer no. is[protected], 4578 CHAWANI S/DN., i got bill of 3690 rs for the March-2018 Month for total 388 unit.
Before this i was paying regulary bill which was coming approximately for 27 units sicnce last 1 year and meter status was showing faulty on bill, for this i gave complaint twice in last year but suddenly the meter status corrected in march-2018 to Normal from Faulty and i was charged for the units reading difference from last year to march 2018.
I was paying my bill regularly still i was given bill for 3690 rs i paid the same and gave application to correct and adjust the amount in subsequent month bill for the amount which is extra charged to me.
But i am not gettinng any solution and corrective action from the electricity board department people, every time they give different answers to me and my father, 2 times inspection of the meter is also done for the same but still there is no correction in the bill.
I am so frustrated of their irresponsible behaviour, and want to know the legal way to deal with them, pls. show me path forward for the same.
I am attaching the sample bills of the faulty meter status and normal with excess bill.
I gave complaint on their website https://wss.mahadiscom.in also but there is no action.
This is the most sad reality of india that in year 2018 also we are strugling for such silly things and have to visit goverment offices where people full of negative attitude are sitting.
Pls. do the needful

Regards,
Dheeraj Pandey
[protected] / [protected]

I need urgent electricity meter they are not giving meter from april 2018 till they want some extra money but i can't pay bcz of financial problem.
Sub division office uruli devachi, saswad road pune. My cosumer no.[protected] billing unit 0817 my application date 4th april 2018 and i also paid the msedcl amount. My receipt no. Nsbi[protected], please help us.

To, mahadiscom
Dhankawdi_sub station pune
Ref : consumer account number[protected] subject : complaint regarding excess electricity bill
Dear sir,
I would like to complaint regarding my electricity bill i have received my electric bill for rs. 2630/- for the month of june-2018 the bills appears to be inflated as i know that our consumption electricity is not so high as to warrant such a high bill, it seems to be extremely high for my level o[censored]sage. Me and my wife only two persons are there, since lst two years i have never ever exceeded maximun usage charges of rs 1000/- per month. I am writing this letter to you since i have lodged complaints many times on toll free number and i have approached dhankawdi sub station (4637) sub division.in spite of many complaints there is no reply from their side no one is taking any action on the same please help me as i am in big trouble i cannot pay such huge amount i appreciate if this matter of excess billing is resolved at the earliest. Waiting for your immediate action, plz help & rescue as no one is even responding to my complaints. Thanking you,
Atul amit
[protected]

Respected Sir/ Madam

Myself, above mentioned consumer, wish to bring into your kind notice that bill of Consumer No:[protected] for the month June 2018 Rs. 440/- was paid twice unknowingly via PayTM ID [protected] (15/06/2018)
and Freecharge ID:FCEA[protected]/06/2018). I have informed about this already on your Toll Free number. Even then needful action has not been taken and the extra paid amount has not been adjusted in this July months bill.

In this regard I earnestly request your kind self to take necessary action and adjust the extra paid amount in this month or next month bill.
You are also requested to inform me about the action taken by your esteemed office please.

Required bill and receipts attached
herewith.

Thanking You

Maharashtra State Electricity Distribution Co. Ltd.


Billing Unit 4670:DWARKA Bill of Supply JUL-18
For:
S/DN.


Consumer [protected] Old Consumer R-
No:
No: 4100


Consumer SHRI. LALJI PURUSHOTTAM PATIL
Name:


R/H 79, RAJAT PARK
Address LAXMI NAGAR
AMBAD, NASHIK

422006

* For any queries on this bill please contact MSEDCL Call
Center:[protected]/[protected]/1912.

PC/MR/Route 5/11-0640 Tariff Category LT I
01 Res 1-
Sequence -2250
Phase

DTC : 4670640 Conn. 2 Duty 51
Load KW

Sanct. 2 Supply 02-Jun-
Pole No: 000000 Date
Load KW 03

Meter No. Current Previous MF Unit Adj. Total
Reading Reading Unit


02171944 12581 12496 01 85 0 85

#Error


Security Deposit

Arrears: 74.85 Held: 405.15 Demanded: 0.00


Bill of Supply for 1 Month(s) GSTIN of MSEDCL 27AA ECM2933K1ZB

HSN code 27160000 Receipts considered up-to 21-JUL-18
Meter Status: NORMAL
Revised Tariff applicable wef 01-Apr-2018/FCA RATE(Rs.):0.55/

Scan this QR Code with BHIM App for UPI
Payment

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Bill Date: 26-JUL-18
Bill Period: 12-JUN-18 to 12-JUL-18

Rs. Ps.

Due Date: 16-AUG-18 1, 390.00

If Paid by this Date: 04-AUG-18 1, 390.00

If Paid After this Date : 16-AUG-18 1, 400.00

*The above amount is being rounded up

Rs. Ps.

Fixed Charges 65.00

Energy Charges 260.95

Electricity Duty 70.78

Wheeling Charges 100.30

F.A.C. 16.15

Additional Supply Charges 0.00

Tax on Sale 0.00

Previous Bill Credit 0.00

Current Interest 0.00

Capacitor Penalty 0.00

Other Charges 0.00

Total 513.18

Net Arrears 876.65

Adjustments 0.00

Interest Arrears 0.00

Total Arrears 876.65

Net Bill Amount 1, 389.83

Rounded Bill 1, 390.00

Last Receipt Date 27-JUN-18

Last Receipt Amount 830.00


DPC: 6.41
After this date: 16-AUG-18 Pay 1, 400.00
Prompt Payment Discount: Rs.4.42, if bill is paid on or before 04-AUG-18

* For queries related to your online payment transactions, please contact [protected]@mahadiscom.in Any unauthorised changes made in this bill will lead to non-acceptance of the bill.


Billing 4670 Consumer [protected] PC: 5 Tariff: 01
Unit: No:


Instructions for Cheque payment:

* Cheque should be a/c payee only.
* Cheque should be payable in name of 'MSEDCL', and issued by local bank.
* Please attach bill with the Cheque and do not staple them.
* Post dated cheque will be not accepted

Rs. Ps.
Due Date: 16-AUG-18 1, 390.00
If Paid by this Date: 04-AUG-18 1, 390.00
If Paid After this Date : 16-AUG-18 1, 400.00

Billing 4670 Consumer [protected] PC: 5 Tariff: 01 Rs. Ps.
Unit: No: Due Date: 16-AUG-18 1, 390.00
If Paid by this Date: 04-AUG-18 1, 390.00
If Paid After this Date : 16-AUG-18 1, 400.00

Dear sir
On 24 th july 2018. Online payment has been done amount of rs 890/- has been debited to my account but receipt has not been received.
Name ganesh oswal
Consumer no[protected]
Transaction otp-986706
Union bank
Rupee card
Pl. Look in to the matter as i have received the msg pay till 31 st july 2018 or else there will be a disconnection.
Billing unit 4606 /markrt yad sub-dn/padmavati pune

My no
[protected] [protected]@gmail.com

Dear team,

I had paid bill on 25 july 2018. "otp is 098950 for txn of inr 1650.00 at msedcl on card ending 0451. Valid till 22:46:22. Do not share otp for security reasons."

However, today i got sms regarding amout has deducted without otp "thank you for using debit card ending 0451 for rs.1670.00 in mumbai at dcsimsebelec on[protected]:08:17:40 avl bal: rs.12875.49".

Refund amount on priority basis.
Revert this compliant as soon as possible.

We have not received above detailed bill for the month of june 2018, however, this fact came to our notice from the bill for the month of july 2018 the amount was recovered through ecs. Our monthly consumption of power ranged between from 100 units to less than 200units as per last 2years records. However bill for the month june ‘18 was for 674 units that to without meter reading support. This is totally injustice with us. It is therefore, need to be rectified by the company. (Rr vibhute)

In the recent past i have registered 3 complaints through mahavitaran android app regarding wrong billing. Not one was resolved while status of 2 complaints are showing as closed.
Last month also meter reading was not correct which i had report through mahavitarans app. I also tried to submit the correct meter reading through mahavitarans app., but it is not functioning.
Due to this my power consumption for this month is going higher side.
Hope the issue will be addressed and resolved.
Consumer #[protected]

Regards,
Sanith.

Hello

Myself susanta dasgupta
Consumer number is[protected]
Sub division - mulshi

Since last 6 months we are facing continuously light issues and even voltage issues. Everyday we are launching complaints to mseb tollfree customer care number i, e [protected]
Every time there executives are saying your problem will get resolve soon but till date i am facing same issues again and again.
I am facing different issues are as follows:

1) unnecessary powers cut everyday

2) voltage issues motors are not working

3) no water bcoz motor will not run without electricity

4) every month bill is a huge amount some month i get bill of 5000 or sometimes 8000 as well

5) no response from our sub division in mulshi

6) no response from there senior engineer mr. Harsh kulkarni

7) using of bad words which we should not use from mr. Harsh kulkarni (Senior assistant engineer)

8) no response from our area light man me. Parkhe

9) no action taken after giving 3 times written complaints to our sub division from me. Harsh kulkarni

10) least bothered to solve the customer problems

Entire area is facing these issues everyday. After giving continuous complaints from everyone they are least bothered to resolve the problems we have finally launched a case in consumer court against maeb and also mr. Harsh kulkarni and mr. Parkhe (Lightman).

Consumer case number - 825670

And also we have file this case to central government and state government board of electricity department.

Very soon a legal action will be taken against mseb.

Regards
S dasgupta
[protected]

My toll free complaint no.[protected]/07/2018 10:50 am

Meter reading incorrect july 2018 show this bill currently unit 6070 but actually at this time 6043 so more unit add this bill. I am waiting for your responsely coperation.

4252 - panchavati - nashik
[protected] consumer no
Patil vanita pandharinath
Mobile no - [protected]
Mail id - [protected]@rediffmail.com