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Mahadiscom / MSEB / MSEDCL reviews & complaints page 116

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C
csmnair
from Vasai-Virar, Maharashtra
Sep 2, 2018
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Address: Thane, Maharashtra
Website: mahadiscom

Sir, iam staying in regency villa, b wing, room no.104 havingelectric consumer no.[protected] coming under 4697/vasai road west. I received the bill dated 24/8/2018 for rs.2030/= (Last month reading taken on 21/8/18 15.17.35 previous bill reading 4819 current bill reading 5080 consumption 261 units. Since i was on a visit to america alongwith my daughter the flat locked for a period from 8/5/2018 to 10/8/2018 night which you confirm from my neighbours and housing society secretary. From the consumption chart aalso you can see the difference. If required i can produce my visa exit/entry as well as secretarys letter. Within 10 days the consumption wont reaach such a unit. Hence i request you to kindly arrange to make a remedial aaction and correct bill may be issued to me for such a fair aaction i will be thankful to you.
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    agarwalsurbhi17
    from Pune, Maharashtra
    Aug 31, 2018
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    Address: 411057
    Website: wss.mahadiscom.in/wss/wss

    Hello,
    This is to inform you that we were regularly paying our electricity bill and always reading were 100 units each month . But the bill generated for July 2018 was for 3462 units was Rs 21, 700. When we complained in MSEB office they told the meter was not working properly due to which this type of problem happened.
    Without informing us about the issue and they directly changed the meter. We are facing huge problem and there is power cut off from past two days.
    This is totally unfair to us we have paid the money for now !!
    Please see to the photos attached as reference and help us to get our money back .

    Surbhi Agarwal
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      T
      Trapson
      from Mumbai, Maharashtra
      Aug 31, 2018
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      Address: 401201

      Incident Happening from Past Month - Jul 2018
      consumer Number[protected]
      Electricity is having High Voltage problem which has Damaged Home appliance . This is happening from Past Month - Jul . No Attention is paid by Local Engineers .
      Electricity is cut at any time and On ask there is no response
      MSEB Staff attitude and response is very late or No response
      This has been causing issues to day to day Survival as we cannot fill up Water Motors, Food gets spoiled easily, Small Kid cannot sleep in night
      We expect mseb staff to be cooperative and provide solution to the problem
      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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        S
        sudhakar2512
        from Delhi, Delhi
        Aug 31, 2018
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        Address: 411033
        Website: wss.mahadiscom.in

        My electricity bill sent by board is not correct, I have consumed only 37 Units and bill value is INR 540. Last month I used 40 units and bill value was approx INR 240-270 only.

        I tried checking on https://wss.mahadiscom.in company website whereas it is not working, complaint cannot be logged on website.

        Consumer No:[protected]
        Sub Div: 4636, Sanghvi Sub Div

        Kindly resolve and contact [protected]
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          S
          Siddhi surve
          from Mumbai, Maharashtra
          Aug 30, 2018
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          Address: Thane, Maharashtra
          Website: MSEB virar east

          Dear sir

          My name is sameer surve my consumer no[protected] virar east nana nani park office division 401305 last 2 year my home meter faulty, complaint register around 2 year mseb nana nani park office but not respond any officer every month new reason
          My home allredy close not use energy but bill every month high currently my meter line cut but bill high no reversal, still not fitting new meter, I am still in Mumbai location every month go virar office waste my time allredy loss my money allredy call mseb head office [protected] / mr mahajan [protected] but not any person proper answer please soul my problem send me reversal bill & fiting new meter

          Sameer surve
          [protected]
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            V
            Varsha Mahadeshwar
            from Mumbai, Maharashtra
            Aug 29, 2018
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            Address: Thane, Maharashtra, 421202

            Respected sir/madam,

            My consumer no :[protected]
            On monthly bill the name : varsha kisan mahadeshwar
            Address: om shakti chawl, 1/1, nr. Sai gajanan chawl, sarovar nagar. Pin code -421202

            The above mentioned name & address has some words correction, due to which my bill is submitting to others home instead of my address, therefore need to update old database as follows,

            New database :
            Name : varsha kisan mahadeshwar
            Address: 1/1, om shiv shakti chawl, sarovar nagar, kumbharkhan pada, nr. Sai gajanan chawl, dombivali west pin code -421202

            Please contact on following if any query.

            Regards,

            Varsha mahadeshwar
            Mob.[protected] / [protected]
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              S
              Suhas Yende
              from Mumbai, Maharashtra
              Aug 29, 2018
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              Address: Pune, Maharashtra, 412307
              Website: www.mahadiscom.in

              Dear team,

              Hill bill consumer no.[protected]

              Please note that for the above mentioned consumer no unit consumption is showing unit 100 from january 2018 to august 2018.

              I have filed several compliants but till date i have not received resolution.

              Also i have visited manjri section office, there i meet to vikram sir, i have shown all the bill from january to august also i have given xerox of august month light bill.

              After this also mseb is charging wrong bill to me.
              Kindly provide resolution to solve this issue.
              I have already paid january and february month bill which is wrong unit consumption is wrong.

              The above mentioned flat is not occupied from oct 2016. Only one 5star fridge is consuming electricity.

              Kindly resolve this issue asap.

              Regards,
              Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
              Respected,

              We are resident of brij vihar, nagre nagar, pathardi phata, Nasik. We are facing constant power fluctuation due yo which our TV and refrigerator had a major breakdown and now it's inrepairble.

              It' has been going very frequent. Please do help us in this

              Looking forward for your quick response.

              Binoy
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                H
                HN Singh
                from Mumbai, Maharashtra
                Aug 29, 2018
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                Address: 412101

                Please refer shantai classic maske wasti road, ravet, pune. Consumef no[protected], gautam hari naraayan singh. Transformer is not ok to give supy to tbe building as stated by your team. Fluctuation has damaged many appliances, life is defficult and this is harashment on the part of mseb, pune. Please awake for the needful... We r paying money.
                Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                  P
                  Purushottam Atre
                  Aug 29, 2018
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                  Address: 411052

                  Atre purushottam rangnath
                  44/31 pracheeti nav sahyadri society, pune 411052
                  Consumer no.[protected] warge div 4614

                  I had given an application of non use from 21 july 2018 to 8 jan 2019 as i am in usa.in early july. And also paid some deposit.in spite of the application, i am getting regular bills of average consumption although my residence is locked from[protected].
                  Please bill me as non-use, minimum amount. Please confirm that i am billed non use and not the regular "meter locked" average bill.
                  Thanks
                  - atre p. R.
                  Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                    I
                    Inder Manchandia
                    from Mumbai, Maharashtra
                    Aug 28, 2018
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                    Address: Thane, Maharashtra
                    Website: wss.mahadiscom.in/wss/wss

                    Pls note that msedcl have issued online electricity bill dated 19aug 2018 in which the current & previous meter reading of the bill is the same (14784), yet they have mentioned units consumed for the month as 329. Also i received an sms on[protected] stating that units consumed are 163. I visited personally to their office in vrindavan society thane, but was advised to come back after 2 days.
                    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                      S
                      sai satyam homes
                      from Mumbai, Maharashtra
                      Aug 28, 2018
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                      Address: 421301
                      Website: WWW.MAHADISCOM.IN

                      Dear sir,

                      We just wanted to inform you that from last 3 months we have received approximate unit bill i. E.4000 unit in a month from msedcl. No one person come and visit personally to take meter reading from last 3 months.. We have already submitted complaint against the same in your office with complaint no.1214 dtd.25.07.2018. But yet not received any positive response. Again we received same type of bill. Request you to please look into this matter & do the needful asap.

                      Regards,
                      Sai satyam developers
                      Umbarde
                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                      The units are showing more as usual..
                      The metre is running very fast..
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                        V
                        Vinay Vijaykumar
                        from Thane, Maharashtra
                        Aug 27, 2018
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                        Resolved

                        Address: Thane, Maharashtra, 400615

                        I made a UPI bill payment through Mahavitaran App. The transaction failed, but amount was debited.

                        Here are the details:

                        Consumer Number:[protected]
                        Transaction Narration: UPI/[protected]/MSEDCL Mobile/[protected]@icici
                        Amount Debited: Rs. 2140/-
                        Date/Time of Transaction: 27-Aug-2018, 07:23 am

                        Request you to please initiate the refund process immediately.
                        Sep 3, 2018
                        Complaint marked as Resolved 
                        The bill amount that got deducted got refunded to me.
                        Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                          P
                          Premlata Manmohan
                          from Mumbai, Maharashtra
                          Aug 26, 2018
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                          Address: Mumbai City, Maharashtra, 401501
                          Website: www.mahadiscom.in/#

                          This is in reference to my consumer number[protected]. I would like to bring to your notice that my billing that has been generated for the past few years, it now has increased further without much usage and the average bill comes to about rs. 570/-. For most months in a year there is nobody staying in the apartment, still the high cost in the electricity bills.
                          I have taken the matter and raised complaints 3-4 times to no avail. I received the same bill again the next month.
                          It may be possible that the meter reading is faulty and i would request you to take stern action.
                          Faulty bills for the past few months. From feb'18 till date no one lives in the apartment, still the bills with high cost.

                          May electricity bill no: ggn: [protected] - amount rs. 560
                          March electricity bill no: ggn: [protected] - amount rs. 540
                          July electricity and june electricity bill: total amount of june and july, rs. 1040
                          Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                          Application no14312349 apply on 21 may 2018 & paid AMT on 4-6-18 still not getting new connection .

                          Required all documents submitted at Naik pada sub division of msedcl office.

                          It almost 3 month to apply .

                          I mail and called but not getting revet from MSEDCL .
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                            A
                            Ashok Walke
                            from Pune, Maharashtra
                            Aug 26, 2018
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                            Dear sir/madam,
                            There is a minor address correction required in my electricity bill.
                            I am requesting you to please correct and update my address as per given below mentioned details.
                            Consumer no. :[protected]
                            Correct address : s. No. 6a/22; laxmi nagar lane no. 2, yashwant kunj 3rd floor, old sangvi pune[protected]
                            Please change the earliest.
                            Contact number : [protected]
                            Thank you
                            Ashok yashwant walke
                            Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                            Consumer Type - LT
                            Consumer number[protected]
                            Billing unit - 4637
                            Used units as per bill - 168
                            Previous month pending - Rs.0
                            Rate - 6.81 per unit
                            Billing amount - Rs.4330.00 (by date 28 August 2018)

                            the calculation for above mentioned details seems incorrect.
                            168 units x 6.81 per unit = 144.08 + GST (it is lesser than Rs.4637/-)
                            Shamika Joshi's reply, Aug 21, 2018
                            Typo correction for last line- 168 units x 6.81 per unit = 1144.08 + GST (it is lesser than Rs.4637/-)
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                              Dr Mahesh W
                              from Noida, Uttar Pradesh
                              Aug 26, 2018
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                              Address: Pune, Maharashtra

                              I have newly purchased the flat in april 2018 and subsequently taken electric connection. My consumer i'd is[protected] bu 4595, bill unit name akurdi sub division. I am regullary getting bill since june 2018.

                              The purchased flat is not been used on regular basis so the actual electricity consumption as on day is 5 units only.
                              However, it is for 3rd consecutive month that you are sending me the bill assuming my consumption as 100 units per month. As i stated in my last month complaint that the electricity meter is placed at ground floor and is open for reading 24x7 to anyone. I can't understand why you send the bill without actual reading.
                              This is 3 consecutive time that you have charged me rs. 590. Earlier 2 times i had paid you in excess of actual utilisation of electricity (As only 5 units is used and you had charged me for 200 units)
                              I request you to immediately rectify my bill, else i would approach consumer court for harassment and mental agony. Also i would like to raise concern about the non functioning and inefficiency of the person responsible for noting the meter reading. Why should he be paid the salary from the taxpayers money if he is not doing his duty.
                              I again request you to act immediately.
                              Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                              My customer number is[protected]
                              ..our reading is 51226 ..
                              in the name of SHRI. NAVALMAL SOBHRAJ ..BK.NO. 587, Room No.1 (A) O.T.section Ulhasnagar -421002...
                              Our meter is running very fast.. and the units are showing more from usual.. we had made complain in the light office but we are not getting any response from there...
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                                A
                                Ashish Malvadkar
                                from Mumbai, Maharashtra
                                Aug 25, 2018
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                                Address: Thane, Maharashtra, 421005

                                Hello,

                                I am residing at 1, joshi chawl 4 saikrupa nagar manere gaon road near sst college, ulhasnagar 5 thane maharastra. And in rainy season the electric pole near my house is sparking always now a days. And i am afraid of dangerous situations that will rise because of this. The pole is really very near to my house. And there is so much spark coming from it.

                                Kindly help.
                                Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                                  A
                                  amol palkar
                                  from Mumbai, Maharashtra
                                  Aug 25, 2018
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                                  Address: 443201

                                  Dear sir,
                                  The method of meter readings taking place every month from your company is quite wrong. Your representative who goes to read and read every month, this meter reading is coming out differently and when the actual investigation is complete, the readings are coming differently, so your representative is taking frequent wrong readings. It's been happening for so many months. So, when you file a complaint to the office very often, you fill it with your form only and with only one form, that the bill will be less so, we do not have your office staff to trample your office every month or you do not even pay for it. Therefore, please discontinue your company's workers' wages and avoid fraudulent practices. Otherwise, you have to make your complaint to the customer.
                                  Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                                    Subhas Singh
                                    from Mumbai, Maharashtra
                                    Aug 25, 2018
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                                    Address: Raigad, Maharashtra, 410206

                                    Pls chane of my name my name is subhash singh but print on bill subhash sing
                                    So i request to you change my name
                                    My consumer no. Is[protected]
                                    My address is :-
                                    Subhash singh
                                    Qtr no. 2/b-002 ground floor waje, sr no. - 47 m/s water's edge
                                    Salman khan farm house, qualicon waje viilage
                                    Panvel-410206
                                    I will request to you pls correct my name

                                    Thanking you
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                                      Sbodke
                                      from Mahad, Maharashtra
                                      Aug 25, 2018
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                                      Address: Pune, Maharashtra, 410401

                                      The power of our house gets cut off every now and then, even when the wind blows the power gets cut off.. There is a card on layer formed on the wire. We have registered multiple complaints in our mseb office lonavla from past 2 months, but there is no action at all.. What should we probably do??? Is this not the kind of action which we can solve. We need someone from mseb to come and solve this issue.. How should we make this happen?
                                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                                        Rupesh Pillay
                                        from Pune, Maharashtra
                                        Aug 24, 2018
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                                        Address: Pune, Maharashtra, 411015

                                        Hello,
                                        I am rupesh pillay, resident of ganga niwas, flat no. 403, munjabawasti, dhanori, pune-15, in the month of may '18 the meter got damaged, immediately i registered a complaint by calling mseb customer care (Which is still open) and on the next day went to the mseb area (Dhanori) office to understand the procedure to change the meter, its is very unfortunate that it took 1 month for the technician to come to my house for meter verification. Then l immediately went to mseb area (Dhanori) office and paid the new meter charges (₹1750). It has been 4 months but nothing has happened. Infact i am getting bills (₹4600 for 3 months) from mseb and also i am paying amount to my society for using the common connection.
                                        I don't how much more time it will take to change the meter, i am regularly visiting the office but the behaviour of the staff is so unprofessional & unacceptable.
                                        Please help me resolve the problem.

                                        Thank you in advance!
                                        Rupesh pillay
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