Mahadiscom / MSEB / MSEDCL Complaints & Reviews

We understand some people take wasooli seriously. But while doing that we also need to follow the rules.

My bill payment was delayed for 2 months and the representative came at my house to disconnect electricity. I as understand, 15 days of notice should be given to consumer. This was really bad treatment for me and my family.

They keep threatening for disconnection. I paid later on. But this is not the way to treat consumer and making our own rules.

Thanks,
Tushar niras

Hi sir,

This is with regards to the above subject. I have received copy of light bill for july 18 as 490 rs. However, the bill previous reading and current reading reflecting as 3124 i. E. Last months only. So kindly requesting to please look into this issue. And also if faulty meter is there so kindly requesting you to please look into this matter to change the meter.

My energy bill for the month of june 2018 is shown as inr 14, 000 plus with a consumption of 1000 plus units of electricity this
Consumer #[protected]
My consumption over the last year has rarely exceeded 300 units so the consumption is 3 times the normal which is impossible. I have logged complaints[protected] but no action has been taken please fix this organization which imposes arbitrary charges on consumers.

Sir, i applied for new meter connection and give all document i pay the quotation ammount of rs. 1112/- dated 01 august 2018 & get the consumer no.[protected] which can applied on 22 may 2018 application no. Is 14336637. So whenever i go to your office they say tha t meter are not available i need the connection very urgently & most important so i request you to what is the problem of shortage & when i got the meter

Dear Sir,

My consumer no. is[protected], 4578 CHAWANI S/DN., i got bill of 3690 rs for the March-2018 Month for total 388 unit.
Before this i was paying regulary bill which was coming approximately for 27 units sicnce last 1 year and meter status was showing faulty on bill, for this i gave complaint twice in last year but suddenly the meter status corrected in march-2018 to Normal from Faulty and i was charged for the units reading difference from last year to march 2018.
I was paying my bill regularly still i was given bill for 3690 rs i paid the same and gave application to correct and adjust the amount in subsequent month bill for the amount which is extra charged to me.
But i am not gettinng any solution and corrective action from the electricity board department people, every time they give different answers to me and my father, 2 times inspection of the meter is also done for the same but still there is no correction in the bill.
I am so frustrated of their irresponsible behaviour, and want to know the legal way to deal with them, pls. show me path forward for the same.
I am attaching the sample bills of the faulty meter status and normal with excess bill.
I gave complaint on their website https://wss.mahadiscom.in also but there is no action.
This is the most sad reality of india that in year 2018 also we are strugling for such silly things and have to visit goverment offices where people full of negative attitude are sitting.
Pls. do the needful

Regards,
Dheeraj Pandey
[protected] / [protected]

I need urgent electricity meter they are not giving meter from april 2018 till they want some extra money but i can't pay bcz of financial problem.
Sub division office uruli devachi, saswad road pune. My cosumer no.[protected] billing unit 0817 my application date 4th april 2018 and i also paid the msedcl amount. My receipt no. Nsbi[protected], please help us.

To, mahadiscom
Dhankawdi_sub station pune
Ref : consumer account number[protected] subject : complaint regarding excess electricity bill
Dear sir,
I would like to complaint regarding my electricity bill i have received my electric bill for rs. 2630/- for the month of june-2018 the bills appears to be inflated as i know that our consumption electricity is not so high as to warrant such a high bill, it seems to be extremely high for my level o[censored]sage. Me and my wife only two persons are there, since lst two years i have never ever exceeded maximun usage charges of rs 1000/- per month. I am writing this letter to you since i have lodged complaints many times on toll free number and i have approached dhankawdi sub station (4637) sub division.in spite of many complaints there is no reply from their side no one is taking any action on the same please help me as i am in big trouble i cannot pay such huge amount i appreciate if this matter of excess billing is resolved at the earliest. Waiting for your immediate action, plz help & rescue as no one is even responding to my complaints. Thanking you,
Atul amit
[protected]

Respected Sir/ Madam

Myself, above mentioned consumer, wish to bring into your kind notice that bill of Consumer No:[protected] for the month June 2018 Rs. 440/- was paid twice unknowingly via PayTM ID [protected] (15/06/2018)
and Freecharge ID:FCEA[protected]/06/2018). I have informed about this already on your Toll Free number. Even then needful action has not been taken and the extra paid amount has not been adjusted in this July months bill.

In this regard I earnestly request your kind self to take necessary action and adjust the extra paid amount in this month or next month bill.
You are also requested to inform me about the action taken by your esteemed office please.

Required bill and receipts attached
herewith.

Thanking You

Maharashtra State Electricity Distribution Co. Ltd.


Billing Unit 4670:DWARKA Bill of Supply JUL-18
For:
S/DN.


Consumer [protected] Old Consumer R-
No:
No: 4100


Consumer SHRI. LALJI PURUSHOTTAM PATIL
Name:


R/H 79, RAJAT PARK
Address LAXMI NAGAR
AMBAD, NASHIK

422006

* For any queries on this bill please contact MSEDCL Call
Center:[protected]/[protected]/1912.

PC/MR/Route 5/11-0640 Tariff Category LT I
01 Res 1-
Sequence -2250
Phase

DTC : 4670640 Conn. 2 Duty 51
Load KW

Sanct. 2 Supply 02-Jun-
Pole No: 000000 Date
Load KW 03

Meter No. Current Previous MF Unit Adj. Total
Reading Reading Unit


02171944 12581 12496 01 85 0 85

#Error


Security Deposit

Arrears: 74.85 Held: 405.15 Demanded: 0.00


Bill of Supply for 1 Month(s) GSTIN of MSEDCL 27AA ECM2933K1ZB

HSN code 27160000 Receipts considered up-to 21-JUL-18
Meter Status: NORMAL
Revised Tariff applicable wef 01-Apr-2018/FCA RATE(Rs.):0.55/

Scan this QR Code with BHIM App for UPI
Payment

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Bill Date: 26-JUL-18
Bill Period: 12-JUN-18 to 12-JUL-18

Rs. Ps.

Due Date: 16-AUG-18 1, 390.00

If Paid by this Date: 04-AUG-18 1, 390.00

If Paid After this Date : 16-AUG-18 1, 400.00

*The above amount is being rounded up

Rs. Ps.

Fixed Charges 65.00

Energy Charges 260.95

Electricity Duty 70.78

Wheeling Charges 100.30

F.A.C. 16.15

Additional Supply Charges 0.00

Tax on Sale 0.00

Previous Bill Credit 0.00

Current Interest 0.00

Capacitor Penalty 0.00

Other Charges 0.00

Total 513.18

Net Arrears 876.65

Adjustments 0.00

Interest Arrears 0.00

Total Arrears 876.65

Net Bill Amount 1, 389.83

Rounded Bill 1, 390.00

Last Receipt Date 27-JUN-18

Last Receipt Amount 830.00


DPC: 6.41
After this date: 16-AUG-18 Pay 1, 400.00
Prompt Payment Discount: Rs.4.42, if bill is paid on or before 04-AUG-18

* For queries related to your online payment transactions, please contact [protected]@mahadiscom.in Any unauthorised changes made in this bill will lead to non-acceptance of the bill.


Billing 4670 Consumer [protected] PC: 5 Tariff: 01
Unit: No:


Instructions for Cheque payment:

* Cheque should be a/c payee only.
* Cheque should be payable in name of 'MSEDCL', and issued by local bank.
* Please attach bill with the Cheque and do not staple them.
* Post dated cheque will be not accepted

Rs. Ps.
Due Date: 16-AUG-18 1, 390.00
If Paid by this Date: 04-AUG-18 1, 390.00
If Paid After this Date : 16-AUG-18 1, 400.00

Billing 4670 Consumer [protected] PC: 5 Tariff: 01 Rs. Ps.
Unit: No: Due Date: 16-AUG-18 1, 390.00
If Paid by this Date: 04-AUG-18 1, 390.00
If Paid After this Date : 16-AUG-18 1, 400.00

Dear sir
On 24 th july 2018. Online payment has been done amount of rs 890/- has been debited to my account but receipt has not been received.
Name ganesh oswal
Consumer no[protected]
Transaction otp-986706
Union bank
Rupee card
Pl. Look in to the matter as i have received the msg pay till 31 st july 2018 or else there will be a disconnection.
Billing unit 4606 /markrt yad sub-dn/padmavati pune

My no
[protected] [protected]@gmail.com

Dear team,

I had paid bill on 25 july 2018. "otp is 098950 for txn of inr 1650.00 at msedcl on card ending 0451. Valid till 22:46:22. Do not share otp for security reasons."

However, today i got sms regarding amout has deducted without otp "thank you for using debit card ending 0451 for rs.1670.00 in mumbai at dcsimsebelec on[protected]:08:17:40 avl bal: rs.12875.49".

Refund amount on priority basis.
Revert this compliant as soon as possible.

We have not received above detailed bill for the month of june 2018, however, this fact came to our notice from the bill for the month of july 2018 the amount was recovered through ecs. Our monthly consumption of power ranged between from 100 units to less than 200units as per last 2years records. However bill for the month june ‘18 was for 674 units that to without meter reading support. This is totally injustice with us. It is therefore, need to be rectified by the company. (Rr vibhute)

In the recent past i have registered 3 complaints through mahavitaran android app regarding wrong billing. Not one was resolved while status of 2 complaints are showing as closed.
Last month also meter reading was not correct which i had report through mahavitarans app. I also tried to submit the correct meter reading through mahavitarans app., but it is not functioning.
Due to this my power consumption for this month is going higher side.
Hope the issue will be addressed and resolved.
Consumer #[protected]

Regards,
Sanith.

Hello

Myself susanta dasgupta
Consumer number is[protected]
Sub division - mulshi

Since last 6 months we are facing continuously light issues and even voltage issues. Everyday we are launching complaints to mseb tollfree customer care number i, e [protected]
Every time there executives are saying your problem will get resolve soon but till date i am facing same issues again and again.
I am facing different issues are as follows:

1) unnecessary powers cut everyday

2) voltage issues motors are not working

3) no water bcoz motor will not run without electricity

4) every month bill is a huge amount some month i get bill of 5000 or sometimes 8000 as well

5) no response from our sub division in mulshi

6) no response from there senior engineer mr. Harsh kulkarni

7) using of bad words which we should not use from mr. Harsh kulkarni (Senior assistant engineer)

8) no response from our area light man me. Parkhe

9) no action taken after giving 3 times written complaints to our sub division from me. Harsh kulkarni

10) least bothered to solve the customer problems

Entire area is facing these issues everyday. After giving continuous complaints from everyone they are least bothered to resolve the problems we have finally launched a case in consumer court against maeb and also mr. Harsh kulkarni and mr. Parkhe (Lightman).

Consumer case number - 825670

And also we have file this case to central government and state government board of electricity department.

Very soon a legal action will be taken against mseb.

Regards
S dasgupta
[protected]

My toll free complaint no.[protected]/07/2018 10:50 am

Meter reading incorrect july 2018 show this bill currently unit 6070 but actually at this time 6043 so more unit add this bill. I am waiting for your responsely coperation.

4252 - panchavati - nashik
[protected] consumer no
Patil vanita pandharinath
Mobile no - [protected]
Mail id - [protected]@rediffmail.com

To the manager
Msedcl
Khardi, shahpur
Mahavitaran

Sub ; complaint against receiving high electricity bill msedcl consumer no[protected]

Dear sir,
This is to register a complain regarding very high bill received by me for our house at highland park khardi since past 11 months.
Please note as a good law-abiding consumer i have been paying my electricity bills in advance however the bills received from msedel have been escalating every month since last one year which is my grave concern.
I would like to bring on record that, our house is locked since last one year. We have visited our place only twice during this period for 4 hours each, just to clean our place. Based on this we should have received only minimum unit billing, but the electricity bills have been very high. Refer annexure.
You can check our average bill over the last 12 years it has been in the range of rupees 40 to 70/- per month and we have been paying it in advance lumpsum for the whole year which can be verified from your records and should also indicates our consumption pattern.
This sudden rise in our electricity bills is unreasonable, not justified, arbitrary and is not acceptable.
I have paid our current month bill as a good consumer under protest and lodging this complain.
I am requesting you to look into my complain and send us the reconciled and rectified bill immediately as there is something grossly wrong failing this i would have to take other remedial measures as deem fit.
Thanking you in anticipation and hoping to hear from you soon.
Regards
Vinay parab
Nisarg highland park
Plot322/323, belapada,
Khardi 421601

Annexure
Month units
Jun-18 200 live 2, 580.00 0 21-may-18
May-18 200 live 1, 020.00 2, 000.00 21-may-18
Apr-18 200 live 1, 490.00 780 16-apr-18
Mar-18 200 live 780 0 19-jan-18
Feb-18 110 live -710 2, 080.00 19-jan-18
Jan-18 110 live 720 0 24-nov-16
Dec-17 110 live 70 0 24-nov-16
Nov-17 100 live -590 0 24-nov-16
Oct-17 52 live -1, 110.00 0 24-nov-16

Consumer no:[protected]
Rajendra sudhakar kulkarni
H. No.78/5/1 chetan gruh sa waghajai nagar 412206
Bill date: 23-jul-18

— last reading & current reading are same as

Current reading previous reading
8167 8167

Still the consumption shown as 120 units.
Although the bill is negative needs to correct the consumption so that correct bill will be generated. Please look into & support
Request to c

Dear sir, We feel very Pain and sad to inform you, Because of the negligence and deliberate delays of Mahadiscom officers, we have suffered a lot today, the only responsible and only lazy, non -executive and careless officer of Mahadiscom And for this reason, in the end, we are asking in front of you for justice under section 42 (6) of Electricity Act 2003.

The detailed issue is as follows, myself P.M.Dengani Resident of Desaiganj wadsa Dist Gadchiroli Owner of VIshal Rice Mill Kurud with IP connection No[protected] dated Octomber 2006, applied for load Extension in the Existing Rice Industry from 107 Hp – to 199 HP .LT Connection under NON-DDF/CC&RF SCHEME on date 20/12/2017.Along with all necessary documents, certificates required by department within time.

But after a huge gap of about four months Dy. EE MSEDCL. O&M wadsa Sub division forward the estimate copy of load Enhancement to EE MSEDCL. O&M Division .Gadchiroli After this, after deliberately pressing the case file for nearly two months, EE MSEDCL Division Gadchiroli sanctioned estimate by letter no 01915 vide dated 02/6/2018.unfortunately Cheif Engineer (Distribution) passed ordered No -09245 dated 23/4/2018 for stoppage of Non-DDFCC&RF scheme. As a result We were deliberately deprived of this concession & facility .

This is our kind Request with joining hands that under Section 43 (3)of electricity act guilty are liable to punish with a penalty of Rs 1000/- per day . so that In order not to do any such incident or non-responsibility of any such officer in the future. And due to negligence done by the officers, the damage done to us is to be compensated. .

-Purushottam Dengani
VISHAL RICE MILL KURUD
DESAIGANJ WADSA DIST -GADCHIROLI (M.S.)
PIN -441207

Consumer no.[protected] pushpalata a bagul. Electric meter is not working. Written complaint submitted at vashi office on 21/05/2018. As against average monthly bill of rs. 350 to 450 msedcl has sent bii of rs.1000/- msedcl officials stated mtr will b replaced and bills for correct charges shall b sent. Mtr not yet replaced nor correct bills sent. Now i m receiving msgs to make payment of rs. 3200/ otherwise supply will b disconnected. When
I approached the office twice i was told that mtr will b changed. But no action is taken.

I am writing this complaint with regards to the power failure at my place (Consumer #[protected] since last 30 days and my old parents have been following up with your executives since last 10 days for the same continuously and they are just not paying any attention to their calls made daily, neither are they taking any action.

My parents have called ratnagiri msedcl office, they diverted them to aravali office and then from there they were directed to ms. Supriya who is working at kondivare and stays at chiplun. She is just giving one or the other excuses and not paying any attention to this matter. My parents are now residing at my sister place at chiplun for the same.

Is this your service that you provide and harass old people???

I want a strict action on this at an earliest, else direct me to your senior authorities to do the complaint.

Do not hire people who do not want to work and harass your consumers.
I want result at a speedy rate.