Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Mrs/Mr Vandana & Satyanaryana Devarkonda
Consumer No[protected]

We have recd bill -[protected] dated 30.05.18 for Rs.14780 for 1142 Unit.
Again recd bill -[protected] dated 29.06.18 for Rs.6890 for 657 Unit (Present Reading & last reading same)

My Average unit as (Apr-452, Mar-378, Feb-271, Jan-272)

Request to rectify the meter and give corrected bill for the above.

Hi,

Last year October, I got new connection and installed 3 phase meter. From that months onwards i am getting very high bill but last three months has confirmed that 3 phase meter is Faulty as i got bill of 7000+ INR and i dont have AC at home. For last month, we were not in house for 25 days still got bill as 3500 INR.
I have already raise two request in the past, which is still not been looked into.

Name: Shikha rajiv maji
Consumer number :[protected]

Regards
Rajiv

I am Dipti Dolas. My consumer no. is[protected]/4643. My meter was disconnected. I have paid all dues at the time of scheme declared by msedcl and since then I've paying monthly bill regularly. The meter is not reconnected but without meter bill is generated. There is no use of the electricity as the flat is closed.
Kindly look into the matter and reconnect my meter and charge minimum charges.

CONSUMER NO.:[protected]

UNIT 4464/VIRAR WEST S/DN./VIRAR
due eheavy rain our main electric light wire gets spots and fire the wire.from last twodays we are calling on there on numbers but they are not coming for repair.they only says it will take time but how much they are not saying.we are without electricity from last two days.

plz take to this board

There is no light at my home since last night. My all neighbor is having light at their home. But there is no light at my home. Initially I wait for few hour, but still there is no light.
My Consumer No.[protected].
My address is as below
B/204, Aavishkar cooperative housing society limited.
Opp. Bhagyashree Gas Agency. Masoli. Dahanu road. Pin -401602.

Our consumer number is[protected], frequently there are electricity issues in our area sector 23 seawoods navi mumbai ..whenever we try to call customer service they are not aware about the issues.

I feel shame on mseb mahavitran service, customer care just logs complaints and everytime give us various complaint numbers ..they dont even know when and for what the complaint was logged previously . Hopeless system used by mseb

Its 4.35 AM in the night and there is no lights since 2 hours ..

I dont know if this description helps also dnt trust this mseb ..still writing to awake u people because we are awake ..

Also the seniors are unavaialble to talk and it seems they are in happy sleep and does not want any disturbance as they dont care for customers..

I have seen the customer service rating here as 1% but sorry to say it should be 0%..

So basically the MSEB did not generate a bill for three months and suddenly sent a bill of 20k. as the unit usage increases the charge per unit increases. this has led to the generation of such a bill. every time we went to ask about the bill they would say it will come to your place or you will receive a message bit nothing. and all out of nowhere they a Rs.20k bill.

प्रति
मा.सर
महाराष्ट्र राज्य इलेक्ट्रिसिटी डिस्ट्रिबुशन कंपनी

वरील विषयास आंनुसरून तक्रार करतो की आमचे चालू रीडिंग हे 862 आहे तसेच मागील रीडिंग 854 होते . तरी सुद्धा बिललावर 912 यूनिट असे रीडिंग देण्यात आले आहे. सतत विनती करून सुद्धा योग्य तो प्रतिसाद मिळाला नाही तरी आपण आमच्या तक्रारिकडे लक्ष द्यावे ही विनती
मीटर क्रमांक ०५०००८२५२२२
ग्राहक क्रमांक १४३१७१६००२०६
गाव पाडाळणे तालुका अकोले
वीज वितरण कंपनी कोतुळ

I have received High Electricity bill for approximately 4 months. When I realised in the first month, I contacted Mahadiscom's customer care and raised a complain over the phone for high bill. However no heed was paid to it. The second bill that I received also was very high. Hence I visited my jurisdiction office and gave a request in writing for replacement of meter and changes in the assumptive bill that was raised. Its been another 2 months, however neither the meter has been replaced, nor the charges have been rectified. Whenever i call customer care/ complaints team, they always say that they will assign this complaint on priority. However no solution is provided. During my visit I had spoken with the officer on duty and obtained the phone number of the person who will be replacing the meter and rectifying the bill. When i call him, he asks to see him personally. But is not ready to replace the meter or rectify the bills. It seems they need bribe,

I am highly disappointed with your services. consumer#[protected]. I always pay my bill before due date but this is 2nd time in one week that I am not having electricity at my home. The light goes of in the morning around 8:00am till night 12:30PM.

After numerous calls to customer care I still haven't received the reason why my flat is having power and not other 216 flats. Can someone justify this?

How can this be possible that the whole society is having electricity and it is just our flat that is having this cut. I need explanation on this? This is highly not acceptable.

PS: Our bill amount has suddenly gone up from 450 monthly to 1200 monthly. How is that possible??? We are hardly at home.

We need some immediate action on this.

To whoever is reading this

Frequent power cuts in naigaon east, tivri gaon are common now a days and the government is least bothered. We are facing untimely power failure and even the mahadiscom helpline numbers are not working to bring this to their notice. 18pp2003435 never connects. Its a request to find the cause of the issue and get it resolved as it is hinderance in the growth of the town. Please note that all consumers should be treated equal and should be given same priority. It is only naigaon east people who are suffering maximum duration of power failure along with highest frequency. Awaiting response with respect to same.

Sir i had tried to pay bill of msedcl of rs310 but my first attempt to pay bill is failed
Tr. I d mk [protected] 29/06/2018 time
10.27
After five minutes later i will try second attempt to pay bill
Tr. I d. Mk [protected] 29/06/2018
Time 10.33
But this also failed from my a/c rs 310
Had debited two times
Hence i had debited rs 620. I had complaint to mobikiwik customer help they said two days before that they reverse the payment but still i have not received the payment

Service wire wounding in tree branch in front of my house i have already complaint registered in duttawadi office a in registered but yet not replay your serviceman it to dengerous too for people and it is also to difficult to manage after accident an your service if the tree is collapse your service wire broken and inconvience for you and your consumer address mention in below
Poll no-ss 56
138, satyasai society duttawadi
Nagpur-440023.

Dear sir,
I am wiring this letter on the behalf of getting higher bill amount due to new meter.i think something is going to be wrong .our bill is rs.2450 and we had not used many units of electricity in our daily use. I kindly request you to immediately look in this matter and will take reacti on it.our meter no.is [protected]

Yours faithfully

My consumer number is[protected] and the meter has been faulty since august 2017. The mseb says they don't have three phase meter to replace and the bills are averaged out from summer - exorbitantly high - 2000 per month and i have been paying this since september 2017. Please help

I have also raised complaint on call - and the complaint number is 8398596 mseb complaint number - baner mseb office is assigned this complaint

Consumer no:[protected]
Bill no.[protected]
Billing unit: 4344
Durge house, near ambedkar square, ashti
Meter no.: 4344
The billing for the month june18 is rs 3400/-, which is totally wrong billing. The meter is defective and needs to be replaced immediately. Also, request to do average billing for the month and adjust balance amount in next one/two months.
Thanks.
Ashok sangidwar
For & on behalf of ashokrao durge

Hello Sir/Madam,

My Consumer No :[protected]
On monthly bill the name : Shri PANKAJ PANDHARINATH CHOUDHARI

The above mentioned name has some spelling correction as follows,

Shri PANKAJ PANDHARINATH CHAUDHARI
SHILPHATA-KHOPOLI

Please need to make correction in the MAHADISCOM data, so that on monthly bill it should appear correctly.

Please guide/help me for doing the name spell change on monthly bill.

Rupali sawant - maple woodz, gate 861/1&2. Wagholi bakori road pune.

Consumer number:[protected]
Bu 0817.

My flat is locked for more than an year, till feb, 2018 i use to pay the bill online in a range of rs 50 to maximum rs 100, if you notice i am been writing to mahadiscom on regular basis for past three months to address this issue, they have not even bothered to reply back, by now i am sure they must have disconnected my line at my house. I dont stay in pune as due to my husbands transfer keep on traveling.
Need to take action against mahadiscom for not even reverting back on email. We talk about india going digital, some government agencies mentality will never change.

Haldya waigao feeder in samudrapur mankar transformer in sawrkheda is not a proper mentain various time his line phase is not available and not give line in line sedul timeing his not properly jumpering and cabeling not available circuit kit cat not properly ludgs daily line is breaking my arigation not properly i request you my form in savarkheda village

Consumer no.[protected] bill no. [protected] dt 20/6/18
Billing unit: 4732/iswar ngar s/dn/bhandup
Meter no.: [protected]
The billing for the month june18 is rs 12580/-, which is totally wrong billing. The meter is defective and needs to be replaced immediately. Also, request to do average billing for the month and adjust balance amount in next one/two months.
Thanks.
Jayant agrawal
For & on behalf of mk badrinarayan