Mahadiscom / MSEB / MSEDCL Complaints & Reviews

My running shop is closed since july 2017. Since last 3 bills, i am getting electricity bills amounting around rs.600-700 for a closed shop. Last 2 bills i have complained but all in vain. As a good citizen i paid bills expecting favorable reply. Recently i have received new bill with rs.650. My customer no.[protected] and name is vikas hanumanmal surana. Please get it resolved as they are not responding for the same. The technician from mseb came in the month of august and took photo of meter reading which was 65 units and now at present it is 69 as per the bill but i am charged for 40 units.

Dear sir / madam,

This is to inform you that in our society building we are facing major power fluctuation problem since last 1 month. Due to this problem many of people electrical appliances are not working now. Now this problem is increasing day by day and it may cause major problem in near future. I request you to look into this problem seriously and try to solve the same as early as possible.

Our building is located at following address,
Riddhi siddhi building,
Star colony, manpada road,
Nr. Ashapura mandir,
Dombivali (East)

Dear sir,
My consumer no.[protected]
I had submitted a complaint in jan 17 about malfunctioning of the meter to your dahanukar colony office.

I was told that your meter is from rolex company and we do not have meters to replace.
A reminder was submitted in august.

Meter needs to be rectified / replaced.

I submitted complaint on your mobile app twice for which you had given...

In last one week,
Power supply has been cut daily for 3 hours on an average, out of which 3 days for more than 6-10 hours and that too mostly at night which is more annoying.
This problem should be solved or people are getting very annoyed worth this power outage.
And because it is happening mostly aur night time it's more annoying.
These very long power cuts in suburban city near mumbai also creates bad image and dissatisfaction.

महावितरण, बिल वितरण विभाग
बाणेर- बालेवाडी-औंध

विषय - वीज बिल वेळेत न येणे बाबत .
महोदय -
रेग्यूलस सहकारी गृहरचना संस्था मर्यादित, बालेवाडी -४५, आमच्या या सोसायटीत व बाणेर-बालेवाडà¥�...⇄ परिसरात महावितरण कडून येणारी विजेची बिले हि वेळेत येत नाहीत व आम्हाला दंड भरावा लागत आहे . आमच्या सोसायटी मध्ये १६० सदनिका व मीटर आहेत . सोसायटीचे १४ इतर मीटर आहेत .
सर्वाना येणारी बिले हि पहिली असलेली सूचक तारखेच्या दिवशी किंवा एक दिवस आधी मिळत आहेत. गेली ५-६ महिन्यापासून हा त्रास होत आहे . अनेक वेळा तोंडी किंवा फोन करून तक्रार निवारण विभागाकडे तक्रार केली आहे . तरी पण कोणताही प्रतिसाद मिळाला गेला नाही. आम्ही वेळेवर बिल येत नसल्यामुळे आम्हाला सवलत माफ करावी किंवा दंड आकारण्यात जावु नये, नाहीतर वेळेत बिल मिळावेत हि विनंती.
- सोबत सोसायटी मधील सर्व सभासदांचे मीटर क्रमांक व सोसायटीचे मीटर क्रमांकची यादी जोडत आहोत .
- मागील केलेली तक्रार औंध बिल वितरण विभाग दिनांक २०/०६/२०१७ व इन वर्ड नंबर - २३१७
- प्रत्येक वेळेला तक्रार केली आहे. तरीही आम्हाला लाईट बिले येत नाहीत .
- * मध्यवर्ती ग्राहक सेवा केंद्राकडे केलेल्या तक्रारी
- १ ) ५३७५९१६ = फ़ेब्रुबवरी
- २) ६५५७२२४= २३ जून २०१७
- ३) ६८१३३६० = १९ जुलै २०१७
- ४ ) २९ जुलै २०१७ रोजी तक्रार नंबर दिला नाही
- ५) ७००५०८४ = १६ ऑगस्ट २०१७
- प्रत्येक वेळेला तक्रार व विनंती करूनही लाईट बिल मिळत नाहीत .

कळावे आपला विश्वस्त .

अभिजीत चौगुले ८४८५८४४४८८
व्यवस्थापक
रेग्यूलस सहकारी गृहरचना संस्था मर्यादित,
बालेवाडी -४५

C rly emp. Cons.co. Op. Scty. Ltd thane, runs departmental store's in the premises of c. Rly, near thane station. There is no supply of electricity since 2 pm of 16.9.2017. Manager of society made complain on phone no[protected] they gave complaint no.186. Till now electricity supply not being restored though 48 hrs has been passed. Heavy loss of goods i. E. Ice cream, cold drinks and other perishable items occurred. Consumer no.[protected] billng unit 4727 meter no [protected] pc 2/19/7215//0100/4727582.

Dear sir,
Consumer no.[protected], bill unit 4140.
Date of possession - december 2014. Till february 2017 the bill was zero as no body was using the flat. Suddenly the bill amount has gone upto rs 20000/- for faulty meter reasons and no usage of electricity.
Last month complaint was given still no reaction from msedcl. Again the same amount again this month also.

Sudhir sabnis

Hello sir/madam,

My consumer no :[protected]
On monthly bill the name : mohd mumtaz

The above mentioned name has some spelling correction as follows,

Mumtaj ansari

Please need to make correction in the mahadiscom data, so that on monthly bill it should appear correclty.
I need this change because this is one of the required document for the issuing passport.

Please guide/help me for doing the name spell change on monthly bill.

Thanks & regards
Mumtaj ansari
[protected]

Consumer account no[protected] bill unit no 4173 pc 05/lt amount rs 15, 440/- of shri dhanwant harichandra daiphode paid on 03.09.2017 through mobikwik vide transaction id successfully.
However, the same is shows as pending on your site
Copy of payment and snapshot of bill payment is attached for information.

It is kindly requested to update the same on site please.

Hi
I had applied to MSEDCL For new electric connection vide App.No.10532833 dated 18th July 2017 along with all the necessary document, viz. 1. My Aadhar Card 2. Affidavit from the owner & 3. Light Bill of adjacent consumer of MSEB.
I was told that I will get call on my registered number for Deposit of connection fees but despite of my several visits they have turned for the connection. Now its about to complete (2)months of application & I have neither received any call or letter from them.

please look into the matter & resolve it

Regard

Nameera Mariyam

Consumer no. :[protected]
consumer name : Mateshree Textiles
Address : E-92/5/5, M.I.D.C., AKKALKOT ROAD, SOLAPUR
We are having Towel manufacturing unit at the above address . From last one week there is lot of problem of voltage fluctuation & Power failure every day 10 to 15 times a day. Due to this we are facing our Production losses & ther is risk of damaging of our manufacturing machine i.e. Rappier Shuttleless Auto Looms. Our Request is to resolve the problem on immediate bases & urgent bases.

Hi all officials,

My name shazad, live in 1bhk residential flat with my wife (Both working)
Bill issuing name is abdulkuma fakarudin sheikhlat
Address: s. No#77/2/1, flat#, kokane nagar - 411017
Contact #: [protected]

Mseb consumer number is[protected], billing unit: 4635/ chinchwad sub div/ pimpri division

Sub: concern on incorrect charged electric bill (Apr to aug-17)
Complained in national consumer helpline. Complain number: 422303
Grievance has been registered in pgprtl portal: registration number is govmh/e/2017/02344

Issue:

Concerns: issue raised multiple times to mseb pcmc (Thergaon office) contact person: girase madam-[protected], inappropriate response from the incharge officer

1: after several requests, the meter testing was in process, they just disconnected our meter without informing us and then i was forced to pay 11210/- to get the meter connected back on 24th jun

2: post which we constantly followed up on it, the old meter was replaced with a new meter.in the meantime we now received another bill with 31, 150/-. While we went to report it, this lady girase says the meter looks fine and they will not do anything about it.
Am surprised to see the response, we are a two member family both out for work entire week how can we consume 30000/- plus costing units?

3: finally now they agreed to do a meter test for the 2nd time of the same old meter, which according to them is ok. The meseb team is not ready to agree to the fact that the meter is faulty and we should be getting a wave off, or we should be rightly charged basis our past records.

After all the pain we took to rectify the issue, now the we get a final answer from the mseb team saying “meter ok” and we need to pay 32, 230/- including the late fees for all this while.

This is really sad to know our govt employee instead of sorting/helping us with our concerns they only show tantrums and rude to resolve or help us. Need your urgent attention to this issue.

We are working employees and cannot leave our offices to physically go multiple times to these offices which keep shifting many times in a year.

Awaiting a response on what needs to be action is required on this. Hoping that while we raise this issue, our meter will not get disconnected again by the mseb team. Kindly make a note of our concerns.

Below is the bill history:

1: mar 2017
Consumption: 46 units
Bill amount: 570

2: apr 2017
Consumption: 1361
Bill amount: 11210
Bill paid on 17-apr-2017: 570

3: may 2017
Consumption: 22 units
Bill amount: 50
Bill paid on 24-june: 11540

4: june 2017
Consumption: 17 units
Bill amount: 50
Bill paid on 6-july-2017: 50

5: july 2017
Consumption: 2318 units
Bill amount: 31550

Regards,
Shazad
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— forwarded message —
From: mohammed shazad
To: [protected]@mercindia.org.in, [protected]@mahadiscom.in, [protected]@mahadiscom.in, [protected]@gov.in, [protected]@mercombudsman.org.in, cbawankule.[protected]@gmail.com
Cc:
Bcc:
Date: sat, 9 sep 2017 15:05:55 +0530
Subject: important urgent attention: higher electricity bill 32230
Hi all officials,

My name shazad, live in 1bhk residential flat with my wife (Both working)
Bill issuing name is abdulkuma fakarudin sheikhlat
Address: s. No#77/2/1, flat#, kokane nagar - 411017
Contact #: [protected]

Mseb consumer number is[protected], billing unit: 4635/ chinchwad sub div/ pimpri division

Sub: concern on incorrect charged electric bill (Apr to aug-17)
Complained in national consumer helpline. Complain number: 422303
Grievance has been registered in pgprtl portal: registration number is govmh/e/2017/02344

Issue:

Concerns: issue raised multiple times to mseb pcmc (Thergaon office) contact person: girase madam-[protected], inappropriate response from the incharge officer

1: after several requests, the meter testing was in process, they just disconnected our meter without informing us and then i was forced to pay 11210/- to get the meter connected back on 24th jun

2: post which we constantly followed up on it, the old meter was replaced with a new meter.in the meantime we now received another bill with 31, 150/-. While we went to report it, this lady girase says the meter looks fine and they will not do anything about it.
Am surprised to see the response, we are a two member family both out for work entire week how can we consume 30000/- plus costing units?

3: finally now they agreed to do a meter test for the 2nd time of the same old meter, which according to them is ok. The meseb team is not ready to agree to the fact that the meter is faulty and we should be getting a wave off, or we should be rightly charged basis our past records.

After all the pain we took to rectify the issue, now the we get a final answer from the mseb team saying “meter ok” and we need to pay 32, 230/- including the late fees for all this while.

This is really sad to know our govt employee instead of sorting/helping us with our concerns they only show tantrums and rude to resolve or help us. Need your urgent attention to this issue.

We are working employees and cannot leave our offices to physically go multiple times to these offices which keep shifting many times in a year.

Awaiting a response on what needs to be action is required on this. Hoping that while we raise this issue, our meter will not get disconnected again by the mseb team. Kindly make a note of our concerns.

Below is the bill history:

1: mar 2017
Consumption: 46 units
Bill amount: 570

2: apr 2017
Consumption: 1361
Bill amount: 11210
Bill paid on 17-apr-2017: 570

3: may 2017
Consumption: 22 units
Bill amount: 50
Bill paid on 24-june: 11540

4: june 2017
Consumption: 17 units
Bill amount: 50
Bill paid on 6-july-2017: 50

5: july 2017
Consumption: 2318 units
Bill amount: 31550

Regards,
Shazad
[protected]

Dear sir,

This is an a normal citizens of india staying in dapodi 411012, pune maharashtra,

Sir this is to bring you all in notice as a normal citizens we are getting harres by your mseb sub division dapodi after raising so many complaint of power getting disconnected again and again we are not getting solutions daily their is concerned of power getting disconnected sir we need a favour to solve a issue.

Consumer no :[protected]
Consumer name : naima anwar shaikh
Mobile no : [protected]

Regards
Faisal shaikh

From
S S Dhawale
At Post Ajivali, Tal Rajapur, Dist. Ratnagiri

To
MAHAVITARAN
4763 : RAJAPUR II S/DN.

Inflated Electricity bill
Meter No. 07819334
Consumer No.[protected]
Dear Sir,
For your kind information I am copies of bills for the last six months and it will be found that the average bill was Pachal division
Yours
Santosh Shantaram Dhawale

My consumer no is[protected]. I am getting the previous reading and current reading same as 2074 for the last 3 months. And the units consumed as 97 which we never used. There is constant power supply cut in the society and still charging so much units unnecesssarily.

this month they have charged me double units and received a huge bill amount.

I have already logged complaint via custumer care and they told they will call me back its about 3 months but no resolution.

One strange thing i noticed today. The bill which i received at home had meter reading photo on it.It was showing 61, 134 .I don't know if the meter was reseted by the technician.

Ref: consumer no.[protected],
Name: kashinath ragha rathod

Reg: excess billing in jun and july 2017 of rs. 91590/- & rs. 20710/-

Dear sir,
I am quite shocked to receive the electricity bill amounting rs. 91590/- & rs. 20710/- against electricity consumption, for the last two months at my residence.
It is just not possible for me to have used so much of electricity in the last two months, more so because we are 4 person in family & we all working in farm whole day, we have 4 light, 1 tv, 1 freez and other home appliances at home. Our last 3 month electricity consumption was avg 55 unit.
There seems a mistake in noting down the initial reading of the last month; it is mentioned different instead of correct which was the final reading of the month preceding last month, as such, there is a mistake of 5000 units in the bill.
Please rectify this mistake so that i can pay the actual amount. Thanking you in anticipation,

Yours faithfully
Kashinath rathod

Dear sir/madam,
I am liyakat akbar sayyad. My consumer no. Is[protected]. Add is shop no.6 gat no.2335 kanhaiya arked khandave nagar wagholi - 412207.
This is very bad service of your person which is very slow. The person come with electricity bill after due date of bill submission. Some time he didn't come. So i request to you please improve your service & work in wagholi area.

From two days there is no supply of electricity in afternoon time. I have complaint on toll free number they have provided me complaint no.
But when the problem is not resolved i again call on toll free number the person is have no update for any question. Even he is saying call after some time. They don't have any responsibility against complaint issue. There system is down and can't update for electric failure. Disha provided me the complaint no. And avinash pawar told me system is down so we can't reply.in 2 hr their system is down. Still no call from them and no electric supply.

Dear sir,
My consumer no. Is[protected] as i have checked today my meter reading and get to know that its been raised by last week from 641 to 2272, difference is about to 1631. Even its not stable all the time by last to last week its about 1317. As when i complain in the last to last month the reading where stable and again its been fluctuating. Requesting you to please look into this matter as its been a great problem for us as not utilizing energy and need to pay high rate.

Sir,

Please be informed that this flat is in my name (Herald and priya saldanha) but meter name is not changed as our builder did not give us the noc earlier.

Kindly refer to my current electricity bill units consumed. We have just 2 tube lights, 2 fans, n 2 cfl bulbs and house is mostly locked during the day. How its possible that electricity consumption is 687 for 50 days?

There is a major issue with electricity consumption of my naigain east 1bhk flat. I have been paying very heavily towards my monthly electricity consumption. Please let me know whom should i contact for this issue and how can you resolve this issue.

I believe its faulty meter and hence please check and replace the meter and refund the excess amount charged int his bill and in our previous bill.

His will be escalated to shri. Sanjeev kumar, chairman & managing director and shri. Abhijit deshpande, director (Operations

Thank you.

Best regards,

Herald saldanha