Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Consumer account no[protected] bill unit no 4173 pc 05/lt amount rs 15, 440/- of shri dhanwant harichandra daiphode paid on 03.09.2017 through mobikwik vide transaction id successfully.
However, the same is shows as pending on your site
Copy of payment and snapshot of bill payment is attached for information.

It is kindly requested to update the same on site please.

Hi
I had applied to MSEDCL For new electric connection vide App.No.10532833 dated 18th July 2017 along with all the necessary document, viz. 1. My Aadhar Card 2. Affidavit from the owner & 3. Light Bill of adjacent consumer of MSEB.
I was told that I will get call on my registered number for Deposit of connection fees but despite of my several visits they have turned for the connection. Now its about to complete (2)months of application & I have neither received any call or letter from them.

please look into the matter & resolve it

Regard

Nameera Mariyam

Consumer no. :[protected]
consumer name : Mateshree Textiles
Address : E-92/5/5, M.I.D.C., AKKALKOT ROAD, SOLAPUR
We are having Towel manufacturing unit at the above address . From last one week there is lot of problem of voltage fluctuation & Power failure every day 10 to 15 times a day. Due to this we are facing our Production losses & ther is risk of damaging of our manufacturing machine i.e. Rappier Shuttleless Auto Looms. Our Request is to resolve the problem on immediate bases & urgent bases.

Hi all officials,

My name shazad, live in 1bhk residential flat with my wife (Both working)
Bill issuing name is abdulkuma fakarudin sheikhlat
Address: s. No#77/2/1, flat#, kokane nagar - 411017
Contact #: [protected]

Mseb consumer number is[protected], billing unit: 4635/ chinchwad sub div/ pimpri division

Sub: concern on incorrect charged electric bill (Apr to aug-17)
Complained in national consumer helpline. Complain number: 422303
Grievance has been registered in pgprtl portal: registration number is govmh/e/2017/02344

Issue:

Concerns: issue raised multiple times to mseb pcmc (Thergaon office) contact person: girase madam-[protected], inappropriate response from the incharge officer

1: after several requests, the meter testing was in process, they just disconnected our meter without informing us and then i was forced to pay 11210/- to get the meter connected back on 24th jun

2: post which we constantly followed up on it, the old meter was replaced with a new meter.in the meantime we now received another bill with 31, 150/-. While we went to report it, this lady girase says the meter looks fine and they will not do anything about it.
Am surprised to see the response, we are a two member family both out for work entire week how can we consume 30000/- plus costing units?

3: finally now they agreed to do a meter test for the 2nd time of the same old meter, which according to them is ok. The meseb team is not ready to agree to the fact that the meter is faulty and we should be getting a wave off, or we should be rightly charged basis our past records.

After all the pain we took to rectify the issue, now the we get a final answer from the mseb team saying “meter ok” and we need to pay 32, 230/- including the late fees for all this while.

This is really sad to know our govt employee instead of sorting/helping us with our concerns they only show tantrums and rude to resolve or help us. Need your urgent attention to this issue.

We are working employees and cannot leave our offices to physically go multiple times to these offices which keep shifting many times in a year.

Awaiting a response on what needs to be action is required on this. Hoping that while we raise this issue, our meter will not get disconnected again by the mseb team. Kindly make a note of our concerns.

Below is the bill history:

1: mar 2017
Consumption: 46 units
Bill amount: 570

2: apr 2017
Consumption: 1361
Bill amount: 11210
Bill paid on 17-apr-2017: 570

3: may 2017
Consumption: 22 units
Bill amount: 50
Bill paid on 24-june: 11540

4: june 2017
Consumption: 17 units
Bill amount: 50
Bill paid on 6-july-2017: 50

5: july 2017
Consumption: 2318 units
Bill amount: 31550

Regards,
Shazad
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— forwarded message —
From: mohammed shazad
To: [protected]@mercindia.org.in, [protected]@mahadiscom.in, [protected]@mahadiscom.in, [protected]@gov.in, [protected]@mercombudsman.org.in, cbawankule.[protected]@gmail.com
Cc:
Bcc:
Date: sat, 9 sep 2017 15:05:55 +0530
Subject: important urgent attention: higher electricity bill 32230
Hi all officials,

My name shazad, live in 1bhk residential flat with my wife (Both working)
Bill issuing name is abdulkuma fakarudin sheikhlat
Address: s. No#77/2/1, flat#, kokane nagar - 411017
Contact #: [protected]

Mseb consumer number is[protected], billing unit: 4635/ chinchwad sub div/ pimpri division

Sub: concern on incorrect charged electric bill (Apr to aug-17)
Complained in national consumer helpline. Complain number: 422303
Grievance has been registered in pgprtl portal: registration number is govmh/e/2017/02344

Issue:

Concerns: issue raised multiple times to mseb pcmc (Thergaon office) contact person: girase madam-[protected], inappropriate response from the incharge officer

1: after several requests, the meter testing was in process, they just disconnected our meter without informing us and then i was forced to pay 11210/- to get the meter connected back on 24th jun

2: post which we constantly followed up on it, the old meter was replaced with a new meter.in the meantime we now received another bill with 31, 150/-. While we went to report it, this lady girase says the meter looks fine and they will not do anything about it.
Am surprised to see the response, we are a two member family both out for work entire week how can we consume 30000/- plus costing units?

3: finally now they agreed to do a meter test for the 2nd time of the same old meter, which according to them is ok. The meseb team is not ready to agree to the fact that the meter is faulty and we should be getting a wave off, or we should be rightly charged basis our past records.

After all the pain we took to rectify the issue, now the we get a final answer from the mseb team saying “meter ok” and we need to pay 32, 230/- including the late fees for all this while.

This is really sad to know our govt employee instead of sorting/helping us with our concerns they only show tantrums and rude to resolve or help us. Need your urgent attention to this issue.

We are working employees and cannot leave our offices to physically go multiple times to these offices which keep shifting many times in a year.

Awaiting a response on what needs to be action is required on this. Hoping that while we raise this issue, our meter will not get disconnected again by the mseb team. Kindly make a note of our concerns.

Below is the bill history:

1: mar 2017
Consumption: 46 units
Bill amount: 570

2: apr 2017
Consumption: 1361
Bill amount: 11210
Bill paid on 17-apr-2017: 570

3: may 2017
Consumption: 22 units
Bill amount: 50
Bill paid on 24-june: 11540

4: june 2017
Consumption: 17 units
Bill amount: 50
Bill paid on 6-july-2017: 50

5: july 2017
Consumption: 2318 units
Bill amount: 31550

Regards,
Shazad
[protected]

Dear sir,

This is an a normal citizens of india staying in dapodi 411012, pune maharashtra,

Sir this is to bring you all in notice as a normal citizens we are getting harres by your mseb sub division dapodi after raising so many complaint of power getting disconnected again and again we are not getting solutions daily their is concerned of power getting disconnected sir we need a favour to solve a issue.

Consumer no :[protected]
Consumer name : naima anwar shaikh
Mobile no : [protected]

Regards
Faisal shaikh

From
S S Dhawale
At Post Ajivali, Tal Rajapur, Dist. Ratnagiri

To
MAHAVITARAN
4763 : RAJAPUR II S/DN.

Inflated Electricity bill
Meter No. 07819334
Consumer No.[protected]
Dear Sir,
For your kind information I am copies of bills for the last six months and it will be found that the average bill was Pachal division
Yours
Santosh Shantaram Dhawale...

My consumer no is[protected]. I am getting the previous reading and current reading same as 2074 for the last 3 months. And the units consumed as 97 which we never used. There is constant power supply cut in the society and still charging so much units unnecesssarily.

this month they have charged me double units and received a huge bill amount.

I have already logged complaint via custumer care and they told they will call me back its about 3 months but no resolution.

One strange thing i noticed today. The bill which i received at home had meter reading photo on it.It was showing 61, 134 .I don't know if the meter was reseted by the technician.

Ref: consumer no.[protected],
Name: kashinath ragha rathod

Reg: excess billing in jun and july 2017 of rs. 91590/- & rs. 20710/-

Dear sir,
I am quite shocked to receive the electricity bill amounting rs. 91590/- & rs. 20710/- against electricity consumption, for the last two months at my residence.
It is just not possible for me to have used so much of electricity in the last two months, more so because we are 4 person in family & we all working in farm whole day, we have 4 light, 1 tv, 1 freez and other home appliances at home. Our last 3 month electricity consumption was avg 55 unit.
There seems a mistake in noting down the initial reading of the last month; it is mentioned different instead of correct which was the final reading of the month preceding last month, as such, there is a mistake of 5000 units in the bill.
Please rectify this mistake so that i can pay the actual amount. Thanking you in anticipation,

Yours faithfully
Kashinath rathod

Dear sir/madam,
I am liyakat akbar sayyad. My consumer no. Is[protected]. Add is shop no.6 gat no.2335 kanhaiya arked khandave nagar wagholi - 412207.
This is very bad service of your person which is very slow. The person come with electricity bill after due date of bill submission. Some time he didn't come. So i request to you please improve your service & work in wagholi area.

From two days there is no supply of electricity in afternoon time. I have complaint on toll free number they have provided me complaint no.
But when the problem is not resolved i again call on toll free number the person is have no update for any question. Even he is saying call after some time. They don't have any responsibility against complaint issue. There system is down and can't update for electric failure. Disha provided me the complaint no. And avinash pawar told me system is down so we can't reply.in 2 hr their system is down. Still no call from them and no electric supply.

Dear sir,
My consumer no. Is[protected] as i have checked today my meter reading and get to know that its been raised by last week from 641 to 2272, difference is about to 1631. Even its not stable all the time by last to last week its about 1317. As when i complain in the last to last month the reading where stable and again its been fluctuating. Requesting you to please look into this matter as its been a great problem for us as not utilizing energy and need to pay high rate.

Sir,

Please be informed that this flat is in my name (Herald and priya saldanha) but meter name is not changed as our builder did not give us the noc earlier.

Kindly refer to my current electricity bill units consumed. We have just 2 tube lights, 2 fans, n 2 cfl bulbs and house is mostly locked during the day. How its possible that electricity consumption is 687 for 50 days?

There is a major issue with electricity consumption of my naigain east 1bhk flat. I have been paying very heavily towards my monthly electricity consumption. Please let me know whom should i contact for this issue and how can you resolve this issue.

I believe its faulty meter and hence please check and replace the meter and refund the excess amount charged int his bill and in our previous bill.

His will be escalated to shri. Sanjeev kumar, chairman & managing director and shri. Abhijit deshpande, director (Operations

Thank you.

Best regards,

Herald saldanha

Since 25 days there is power failure in Pandav Leng area. There are many newly added inhabitants in this area. Since 09.00 p.m . On 12.09.2017 till now 01.00 a.m.13.09.2017 no power. MSEDCL is useless. Engineers are bogus degree holders. They are curse on earth.
This is everyday problem. How infants will feel. They don't get sleep. October hear is coming up. MSEB engineers should be punished for frequent power failure

My con no[protected].co declare power cut..4 to 9 hours... As per power loss... Our resid area comes under 9 hours opower cut... Our request to govt... Pl check each and every house and catch chori... Levy them penalty. Avoid corruption.. So honest people like us will not suffer... Govt making honest man to corrupt..
Pl... Depute uncorrupt staff and catch these power chori people and help honest people

I am from ahmednagar hear in ahmednagar loadshading is not alloted then also this employes are giving problem to by turn off our lights pople living near by having they lights and when we talk to our mseb office they are telling that loadshading is going on wtf...

If any action is not taken against this then i have many highly contacts
Thanku.

It's utterly ridiculous that you guys cut off the electricity supply every alternate day and that too for so long. On 9th september the electricity was cut off at 12 a. M in the morning and didn't come back till at least next morning 9 a. M. That's almost 9 hours without electricity! Today is 10th september, not even been 24 hours to that incident and the electricity is gone again and we've no idea when is it coming back!!
What the hell is going on?

Consumer #[protected]

My bill for july had current and previous reading as 26370 and 26370 but the total units calculated was 253. When i called your call centre they clarified that they missed to take the reading and that's why average unit of 253 has been billed. Now i got bill for the month of aug.in this bill the preview reading is still 26370 and current reading is 26692 and total unit 322. So i am getting billed twice for the unit 253 which were billed to me in the moth of july and again in month of aug. Unit billed for the month of aug should have been 69 instead of 322.

There is a mistake in the name printed on the bill so please rectify it
Name printed on the bill is mr chanrashekar ashok sawant
Whereas it should be
Mr chandrashekhar ashok sawant. And also change address flat no. 20, vishal tower chs ltd, kolbad road, opp axis bank, thane (W)-400601.

And online payment cannot be done as the system does not recognise ca no.[protected]. Please solve above queries.

Dear sir,

This is to bring to your notice that my electricity billing is coming much higher which is very unexpected and unrealistic. This has been started from last 5 to 6 months and i had complained about the same to the divisional officers virar msedcl.

Kindly note that there is no increase on electricity consumption, it remains same since last couple of years. My average unit consumption during winter is 200 whereas during normal month it is 250-275. And recently i am receiving 415 to 450 consumption unit bills.

I would request you to kindly check and rectify this abnormal increase of billing. I am requesting you to take corrective action and adjust the billing as per earlier consumption trend. I think so msedcl officials are imposing the bills on and average basis.

Also in our society there are other members who are using ac, geasers then also there consumption units are 50-75 how is this possible. Is their consumption getting bifurcated to other bills. Please check all the meters in our society and you will find atleast 2 to 3 flats who are just paying rs. 100 in every month.

Also the person who manages to click the photo of the meters comes late in the month and bill gets generated for 1.07 per month. So the electricity which is been consumed for the next period gets adjusted with the current bills and we have to pay more in the same month since msedcl rates depends upon the usage and it varies with some usage plans.

Thanks & best regards
Chetan tole
Consumer no. :[protected]
Meter no. 00115943
Billing unit : 4706 : virar east s/dn.

I am mrs. Supriya vichare tenant of shop of mr. Kalpesh bhanji jala
Customer id no.[protected] unit no. 4591, made a first payment of electricity bill vide online on dtd.19/07/2017 for rs.1240/- and second payment on 14/08/2017 by chq. No.554872 drawn on saraswat bank vikhroli - west branch.

When i checked my account details i found double payment to msedcl but i am suprise to see that extra paid amount is not adjusted in aug bill. My aug bill is also paid vide online of rs.390/- on dtd. 03/09/2017 vide transaction no.[protected]

Hence when my extra payment will adjusted please let me know

Mrs. Supriya vichare
M [protected] / [protected]
Mail id : [protected]@yahoo.co.in