Mahadiscom / MSEB / MSEDCL Complaints & Reviews

My consumer number is:[protected]
Billing unit : 0477 : SINNAR-II (R) SUBDN
Meter was changed in September 2021.
In September 2021 meter reading was 5 and after that OCT, NOV, DEC, JAN there was an average reading of 68 units and bill amount 500/- I complained repeatedly on the MSEB app but the complaint gets closed without any action.
I stay in Pune and my mother only stays in my hometown. After visiting the MSEB office and requesting them to collect the reading properly, FEB 2022 they collected the reading.
It was 154 units total and if we minus the previous 5 units reading in September 2021, it becomes 149 units.
Now, for OCT, NOV, DEC and JAN meter reading was average 68 units and bills are paid so total 68+ 68 + 68 + 68 + 5 = 277 units bill is already paid and meter reading taken in FEB 2022 was itself 154 units. And the bill generated for FEB 2022 is now 1170/- for 149 units in total and previous average reading is not reduced from the bill.
This is complete fraud from MSEB and this has been happening every month. How can we pay such an incorrect bill?
Kindly please help me generate a proper bill for Feb 2022 month.

My address is in Pune Camp, Center Street. It so happened that today i.e. 7th Mar 2022 MSEB employee from JJ Garden section without informing disconnected the connection of entire building.
Repeated request to section engineer felt on deaf ears. Infact section engineer is not having knowledge of even checking the status of pending or paid bill and falsely insisted that the bill was unpaid even after sending over the proofs of paid bill. At one point she even threatened me further action as regards the connection.
Employees in the office refused to even check the paid bills and entertain any complaint as regards the disconnection.
We are forced to stay in the dark because of error on the part of MSEB people and their high handedness towards the consumers.
For past some months there is continuous threat from MSEB as regards disconnection of meter on very next day of the due date even when excess amount is charged for delay in payment.
These threats are to consumers who more or less pay bill mostly on time or a day here or there whereas the consumers who really default are not targeted by MSEB. there are 4 to 5 employees who do the rounds threatening the consumers as regards the bill payment and their language is as though they are dealing with terrorist.
Really ashamed to see pathetic service and high handedness by the MSEB.
Would request the board to take appropriate action against the section engineer lest I would be forced to take the matter judicially.

Consumer Nos. in the Bldg are as follows
[protected]
[protected]
[protected]

A harassed Consumer

T2203072013010740530909
This is the transaction id for the payment
ICIa217872b60e245c6ab9ff730f5acd6ec
This is the collect id for the payment
The payment has deducted but not reflected in mahavitran app
Date 07/03/2022
Time 08:30 pm

Respected authority,
I paid my electricity bill for Feb 2022 via Phone PE through QR code of rupees 2260 on yesterday. Amount deducted from my bank account and still the status is not updated yet. Kindly help me .

Dear Mahadiscom Team,

Its very hectic experience im facing during this pandemic,

I want you to notice my problem with sincere manner,

I have applied application of name change in electricity bill for two time, my second application id is 31173714 and my consumer number is[protected],
this application was applied on 18.4.2021 and still my status is showing application received, due...

Respected authority,
I paid my electricity bill for Feb 2022 through ICICI Bank of rupees 330 vide transaction number[protected]. But not received by Mahavitaran MSEB. Transition was made on Authorize app by Mahavitran. Bank told me that TPSL Government is gateway of Mahavitran.
Amount deducted from my bank account.
Please give me a justice. Enquire details about this transition.

Respected sir,
I am very hearted by your wireman, his name is Pathan as he said. He threatened my son. He misbehaved and abused to my son in my absence. He spoked very rudely and abused when my son asked about his uniform and ID. He cut my electricity power due to amount due rs.830/- it was ok to cut electricity power but how any one can abused. He was like recovery agent.
It's my humbly request to you please see into this matter and take appropriate action regarding his misbehavior.
Thank you.
Consumer number:[protected]
Mobile number:- [protected].
Your faithfully
Makoilal Vishwakarma.
Ahmednagar, Maharashtra.

Please note that we have vacated the flat on 17th December, 2021 and the meter is not in use since then.

I visited the concerned area field office ( Vasant Vihar, Thane west) on 18th December 2021 to submit application for vacant flat and meter not in use but the same was refused by your field staff and in turn advised to paste a tag of “ Flat vacated, Meter not in use”. Accordingly, the said tag was pasted on meter as per your field office ( Vasant Vihar, Thane west).

A complaint was lodged vide ID no:[protected] for issue of minimum charges bill as the meter is not in use through APP.

However, again a complaint is lodged vide ID no:[protected] on 26th January, 2022 through online app to issue revised bill with minimum charges as I got the average bill of Rs 3860 with “Faulty” status for the month of January 2022.

Also complained to their customer care on 28th January 2022 with 8 reminders.

Also complained to their Director of Vigilance on 31st January 2022 with 8 reminders.

No action from any one as on now.

Consumer no:[protected]

Yogesh Chandra

M;[protected]

We have regular power cuts on daily basis and its unscheduled. Today is 10th day when we have No power since 5am. When we report on the MSEB phone no.[protected] about power failure then the reason they tell are cable fault, wire got stick together, load on cable and any reason as per their choice. This is not taken seriously and no resolution to solve the issue permenantly. Please take some action to stop harrasing consumer.

I have taken 40HP load for my company but mseb not provided proper voltage and voltage fluctuations with not 24 hours current availability, and charged high bill,
Also I lost in business due to power issues.

Name : Narayan Vithu Kamble.
Consumer No.[protected]
Billing Unit : 4641 : Airoli sub division.

Previous reading Not shown and total reading billed.
As per January 2022 bill Current reading of that month was 73 which is ignored in the bill for February 2022.
150 units billed extra under unknown head "Samayojit Unit"

I request to revers the mistakes and provide the correct bill.

Consumer no.[protected]
billing unit : 4641 : Airoli Sub division

Wrong amount charged under head "OTHER CHARGES" Rs. 13, 024.00.
Please reverse the amount I have already paid to avoid disconnection Or let me know the reason for this charges.

Cons No[protected]
I have been trying to pay my MSEDCL bill but am not able to. An additional charge for a meter was levied which I have paid but still not able to pay energy bill. Please help.

1271 was deducted on 4th February 2022 and was not received by MSEDCL.

Already filed an online complaint and also offline complaint after visiting eshwar nagar, Bhandup West electricity office. But nothing has been done so far.it is already 3 weeks after the offline complaint and 5 weeks for online complaint.
Consumer number [protected]

Sir/Madam,
I Rajendra S Vekhande, residing at Gone Nagar, Shahapur.
My consumer number is - [protected]
My electricity meter is not working since last 10 months. Every month i am paying Rs. 1130/- as a electricity charges. This amount is very huge as consider the our electricity uses. i have given the written complaint & also met to Mr. Johsi of MSEB shahpur, 2/3 times but still my problem is not addressed yet.

I am fed up with the services of MSEB.

We are not getting the single meter, officials are saying the meter is not available but new construction building which is made in front of our home got 24 new meters?
MSEB has meters to give builders but not us?

Request to you kindly look as earliest as i cant bare this amount more.

Thanks & Regards,
Rajendra
Mob - [protected]

Consumer no[protected]
I received my bill for JANUARY for Rupees 3160.00 which is absolutely incorrect last whole month nobody was living here the flat was completely vacant and empty still I received a bill of 3160.
Last month I paid a bill of around 3000.

I am surprised that how come I can recieve such high bill for using Two fans, two tubelight and a refrigerator. The meter reading is incorrect please stop sending average bill.

I want this amout to be reduced and send me a revised bill.

Hi,

My consumer No. of[protected] and BU is: 0884

I have made bill payment of Rs. 68770/- on 12th Feb at 09:56 and got a confirmation from ICICI bank. Payment was made via MSEB mobile app selecting UPI payment mode where Beneficiary UPI address was tpsl.[protected]@icici and my UPI address was also of ICICI bank.

Beneficiary: TPSLGovernment
Account: XXXXXXXX3230
Date and Time: 12/02/2022 09:56:33
Transaction RRN:[protected]

Being both Beneficiary and my bank is ICICI bank, amount of transaction got debited but not credited. I checked with ICICI bank and they confirmed the payment successfully debited.

MSEB bill department personal are not well equipped with online transaction and just keep checking where they received money from bill desk (TPSLGovernment).

There is no clue where money got stucked and I am helpless here.

Tried checking at TPSL but there customer service phone no is shutdown.

Help needed to track down or reverse the payment.

Today (14-Feb-2022) there is no power since morning 9 AM and it’s been almost 12 hrs. This is quite often observed in our area. ( Dehu and nearby) please take necessary action to bring back power supply in a constant manner.

I had paid Rs. 1150 electricity bill for the month of December 2021, through the UPI on 13th January 2022 at 01:04 pm. Although the payment has been deducted from my account, the money has not been credited to Mahadiscom's bank account yet.

UPI Transaction id[protected]
Money sent to - tpsl.[protected]@icici

Please refund my money to my bank account from which the money has been sent to TPSL or to UPI ID 'shripad.[protected]@oksbi'