Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Sir,
My complaint is regarding wrongly charged bill since 24 months by Maharashtra State Electricity Board. Actually since the new Meter is been implemented. Suddenly after that, my bill is doubled and even though I have reduced my consumption substantially, bill amount is in the same range.
I have complained couple of time regarding this in the regional office, but as expected nobody even visited to check the meter. I have tried all the ways to resolve this issue, but the problem is still there. My all required details are given below.

Kamlesh Patankar
F203 B1 Kohinoor Estate,
12 Mula Road, Khadki,
Pune - 411 003
Consumer No.:[protected]

Worst site of http://billing.mahadiscom.in/swift.php for Online bill payment and every time we are unable to log in getting below error -
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Network Access Message: The page cannot be displayed

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Try the following:
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Technical Information (for support personnel)
Error Code 1460: Timeout
Background: The gateway could not receive a timely response from the website you are trying to access, a DNS server, or another gateway server. This might indicate that the network is congested or that the website is experiencing technical difficulties.
Date: 4/27/2011 9:40:03 AM
Server: mahwebsense.mah.ttsl.com
Source: Firewall

mahadiscom.com
Poor website. Never works properly.
Billing is very slow and it also never works. Bill uploads are late on site.
You get your hard copy and after a week you find it on net.
Says your log in pass is incorrect, when it's damn correct.

Poor and worst customer satisfaction.

All these govt ****** are out there...!! All corrupt. ****** !!!

Respected Sirs
This is Arvind Eknath Pandit, residing at Vishnu Kunj kesar baug,L.T Road .Near Station ,Mulund (east) Mumbai-81.i hereby request officer to separate electricity meter of me and my relative Mrs.Jayashree Godbole.
This meter was combined by MSEB officers 4-5 years back, but at that time Mrs.Jayashree Godbole was not staying in Mumbai so it was not affecting me. but now a days she permanently shifted to her Mumbai house where she have started using electricity due to which whatever usage she will do directly will be added to my commercial bill which is unfair, I don’t want to bear any expenses on her behalf. As we have some family disputes.
This is my humble request to the officer to come at above mentioned residence and do the separation of electricity meter as soon as possible.

Yours faithfully

Arvind E Pandit

[protected]

Dear Sir,

I have given the written compliant against meter reading. Our monthly meter reading is coming approx 200 unit which is not correct no one is staying at home in day time. But my bill is coming aroun 1000 per month.

I went to eletricity office but they are saying your bill is correct without any varification. Kindly look into the matter and do the needful.

Regards
Sundeep Kabra
[protected]
Kharghar Navi Mumbai

Yesterday morning there was a sudden surge in voltage in our H building in Viola Co op hsg society, Warje, Pune 52. Due to this sudden very high voltage there is damage to the electronic equipments/appliances like LCD TV, Tata Sky instrument, Sony Home Theatre, Air conditioner, Fridge and the lamps in house. The voltage surge was very high and all these appliances are damages and out of order. The tube lights fitted in staircase of each floor got heavily damaged and the chokes got burned.

We have informed the matter to MSEB for necessary corrective and preventive actions. I request concern authorities to look into the matter immediately and evaluate the losses cause due to damage of these equipments. Also request you to kindly compensate the losses urgently.

Since this is a safety issue and could cause a fatal accident, concern officers must investigate the matter urgently.
Regards,
Mahale S S
[protected]
Viola Society, Warje, Pune 52.

Sir/ Mam,
My consumer No.[protected] and billing unit no. 0329/Bhingari.SUBDN/PH.nO.27452585. Having residence at H.27, Village-Targhar, Post-Ulwa, Taluka- Panvel, Raigad.
Had made written complents 4 months ago to Bhingari Office regarding low & continuous fluctuation in voltage. But no action has been taken in this regards. I also follow up the sectional engineer Mr. Kumawat in this regards, then he told me that he has submitted proposal to Mr. Mahale who is seating at Bhingari Office of separate the Transformer for the village apart from the commercial users which are using same Transformer at present.
I humbaly request to do the needfull
thanking you

Hemant Mhatre [protected]

<IF it is read and acted by MSEB complaint officers>
MSEB has not improved yet in spite of bifurcating in two companies. The officers and the employees are still in British Rule. It can be ascertained from my experience. I am (Dinesh Bhonde) resident of Sai Apartments, 18 Khare town Dharmpeth Nagpur. MSEB Consumer number[protected] meter in name of Mohini Constructions, Nagpur (I tried to change the meter in my name but the procedure is so bloody, it kills you. A consumer asking meter in his name, the MSEB does not give. This is the only organization which is barring customers not to do good things for the company.)

In March 2011, I did not receive electricity bills. Perhaps not send by MSEB. Because they do not have any proof of sending it to me. I always pay bill online by transferring money by net banking. As I did not receive the bill I could not pay it.The last date of the bill was 16th March 2011 and later it was to be paid with some fine. On 23rd evening I received the phone call from my wife that our power is cut. I left my important office work and rushed home and then to MSEB office. I came to know that my bill was some Rs 803 and not paid by 16th March, therefore power is cut. I asked him how my power is cut without intimating me by phone, sms, email or orally, But the poor chap did not have answer. He asked me to pay the bill by cheque. I went to home brought the cheque and gave him. He said he wouldl send the persons to connect the wire. The class four employees whom we call linemen were chatting and sharing tobacco occupying all chairs in office ( Shankar Nagar Power House Office) spreading their legs. I asked them to come but they did not. I went home after half an hour I rang to Executive Engineer. Then these persons come after 2 hours and connected my wire. We were in dark for 4 hours, I had to suspend all my pre assignments. The questions arise--
1) The bill it self mentions that, you have to pay Rs 803 after due date instead of 790.- means Late Fee
2) The MSEB should intimate if they have any such rule to cut the power after 7 days of due date without informing the customer.WE will challenge in the court
3) Who has given MSEB class 4 employee right to cut the power, break the seals and remove the grip?
4)How the customers can be put to trouble without intimating them of non payment of bills and the power cut.
5) The MSEB officers I feel understand recent technology as they have provided facility of online bill payment. Why they do not inform the customers of non payment and the action that would be taken by SMS, Letter, Phone Call or email

I suppose there is no such a rule, The local employees are doing such things for earning bribe and threatening customers
Te MSEB officers concern with this, I request to start the inquiry and punish the culprits.

Dear Sir/Madam,
It has been observed that from past few months our electricity bill is higher than our consumption. We have even filed a complaint in Maharashtra state electricity office ,Pune in the month of December 2010 but have not received anything from them.
Request you to look into this matter.

Thanking You,
Namrata

Dear Sir/Madam,

I am facing the problem of mental harashment from MSEB rep Mr Jaybhaye Jr Engineer,as the team under him is not taking physical meter readings and put always either meter not working or no initial or final meter readings in the bill which results in excessive bill and no one bother for the same.

Can you help me to resolve in the same please?

Even after payment of Electricity Bill My connection was cut yesterday. This has happened twice. I make the payments through online only. but i think there is some problem with the online bill collection centre and the recovery department. beause of this we the CUSTOMER are suffring. If they are providing the online facility then proper co-ordination between their department shuld be there. Why we shuold run behind them for MSEDCL's internal co-ordination.

My details are as follows.
Name--- Shankarappa Jane
Customer No.[protected]
Area Code---4795
Area---- Kharghar
emailID-- [protected]@yahoo.com

I am Avinash Patwari.. I stay in lane no8. , Madhuban society,old sangavi, pune 411027.. yestesrday on 20th march,a all of a sudden voltage increased and smoke came out from my LCD.. After that it is just dead..Can anyone help me .. Can I file complain or demand for compensation from mseb.. if yes.. how so.. my email id is.. [protected]@gmail.com

HI ,

MY COMPLAINT IS REGARDING MY MOTHER PESION THAT WAS SUPPOSED TO START A LONG BACK , BUT STILL NOT STARTED YET.

MY FATHER DIED ON 23/09/2007 AND I COMPLETED THE FORMALITIES REQUIRED FOR GETTING PESION BY AROUND 5 /05/2008 . AFTER WAITING FOR 01 YEAR AGAIN I CALLED UP RESPECTIVE MSEB OFFICE IN PARLI VAIJNATH FOR STATUS. BUT GOT THE REPLY AS STILL NOT PROCESSED AS NOMINEE DOCUMENTS WERE PENDING. AGAIN I SUBMITTED THE NOMINEE DOCUMENTS IN MONTH OF JAN 2010 AND STILL WAITING FOR THEIR FOLLOW TO RECEIVE. BUT NOT RECEIVING PROPER RESPONSE FROM ORGANTISATION.

SIR , I WANTED TO KNOW THE EXCAT STATUS OF MY PENSION APPLICATION AND HOW LONG IT WILL TAKE TO PROCESS.

HERE ARE MY FATHER DETAILS.

FATHER'S NAME : S.P.CHOUDHARY
CPF NO : 01421425
DATE OF PENSION APPLICATION : 05/05/2008
MOTHER'S NAME : MRS. MEENA . S. CHOUDHARY
MSEB OFFICE ADDRESS : MAHAGENCO , TPS COLONY PARLI VAIJNATH , PIN 431520

LOOKING FORWARD TO UR REPLY.

Chander Verma
23- Dubey Layout,
Behind Akruti Hospital,
NAGPUR-410208
(M[protected]
[protected]
Email: [protected]@yahoo.com


Ref. No.:CBV/2011/MSEB/582 Date: 5th of March, 2011

THE CHIEF ENGINEER SPEED POST
NAGPUR ZONE,
VIDYUT BHAVAN,
KATOL ROAD,
NAGPUR-440013.

Sub: Fluctuation of power supply during day time in the supply of Pole No.GS-5 of Dubey Layout, Nagpur.

Sir,

Your immediate attention is required to my letter dated[protected] followed by my reminder dated[protected], where in it was reported to the office of Chief Engineer that because of the illegal connections to the welding shops in Dubey Layout area the supply line provided to the residences in the area suffers from heavy fluctuation and causing the appliances to go bed.

It is needless to mention that the fluctuation does cause the failure of the electrical appliances which are very sensitive to the supplied voltage and as a result of fluctuation recently my Fridge and an LCD TV got affected and need lot of money to get it repair.

In the given premises will the MSEB pay me the repairing charges, cost of mental agony and the conveyances which are spent to take the affected units to repairing shop????????

During the period 2005 the then officer got implanted CONDENSERS on the supply line of the Welding Shops and after that the situation had improved, though it was compromising. After that we had been out of Nagpur because of Transfers and now after retirement I have settled here in my house finally but again I am facing the same problem of fluctuation. The issue was referred to Shri S.S. Matte, the area Asst. Engineer about 15 days back but till date no effective action has been taken on my complaint. The very non action of Shri S.S. Matte, Asst. Engineer of Jaital Road Office reflect that wilfully he is not taking any action to set right the cause of fluctuation for the reasons best known to everybody. Nonetheless he has not even bothered to visit these Welding Shops and/or has issued any show cause notice for not implanting the REQUIRED CONDENSERS on their supply line.

However, it is requested that an unaffected, un-fluctuated power supply is customers right and it should be provided to them.

Immediate instructions may please be issued to the Asst. Engineer to take the action and get the fluctuation fix on the stated electric pole supply.

Thanks

Yours truly,


Chander Verma

CC:
1. Shri D.G.Ganwar, Ex.Engineer MSEB, for information and necessary action.
2. Shri S.S Matte, Asst. Engineer, MSEB, Jaitala Road, Nagpur for information and immediate necessary action.

Sir,

REf: Concumer number[protected]
meter Number 00143330
RL 14870

This is to bring to your kind notice that i have made a complaint regarding the incorrect address in my electricity bill and a correction for the same with relevant documents and also certification from the Engineer of the division and submitted thae same on 18th October 2010. since the correction was not done I had again submitted a written complaint on 31st jan 2011 to MSEDCL Nallasopara Central Park office.

The adress is not yet corrected in my bill as a result i am not getting the bill on time .

May I request you to kindly look into the matter and do the needful.

Thanks
paul Vincent

I ,WALKE N. V. , CUSTOMER LIVING AT MOSHI PRADHIKARAN-PIMPARI SECT-06,PLOT -32, am kindly requesting you regarding disconnection of electric supply to the same area since sunday 4.30pm to till the day.
i was already contacted to all concerned authorities, but it is found that nobody is taking responsibilities for solving the problem, i didnot know why it was happened? whether the persons are sleeping continously for
last two days to till the period
i suffered continously with the same problem, so again i kindly requesting to try to solve the problem and give me the details of further action along with no.
thanking you for considerng me as a customer.

Despite the below e-mail I have not yet received any response from them, I have paid the bill anyways, however I am going to escalate this to the highest level, even after giving them the written application we have to face this non-sense.


[protected]@ho.mahadiscom.in,
[protected]@ho.mahadiscom.in

ccrajendra dasani <rajendra.[protected]@gmail.com>

dateThu, Feb 3, 2011 at 1:52 PM
subjectMistake in current billing cycle
mailed-bygmail.com

hide details Feb 3


Hello Billing Dept,

This is in regards to my Electricity bill generated for 17th Dec - 17th Jan.
I had given a written application to Mr. Deshpande in the month of Nov 2010 mentioning that Our Flat Q-501 Heliconia Magarpatta City
will remain closed for couple of months and our average monthly billing would be less than normal.
My Customer number is[protected]

In this bill I see that I have been charged Rs.260 and the status says FAULTY.
Now there is nothing wrong with the meter and I am ready to pay minimun charges as the units consumed is 0.

Attached is screen shot of the Bill, please make change to the bill in next billing cycle.
This is the only reason I had submitted written application to Billing dept at Hadapsar.

Dear Sir,
I would like to bring your kind attention that miss calculation of my electrical bill from month of august. I had paid the electrical bill of May on 22.06.2010 receipt no. 2326055 and same has enclosed from than onward the next bill received in August the amount on this bill was rupees three thousand four hundred forty against meter reading 885 but in month of July reading was 231 units than how it goes directly so high.
From than onward the bills of coming months were given on that accumulated readings. Now the bill of November month has come on that metre reading is showing 562 unit on does how can the 885 unit comes in month of July. And now the bill has come with rupees six thousand one hundred thirty. I am not able to pay on this bill so please do necessary correction on this regard.

Sr.No Bill of month Unit used in bill Meter reading as shown in bill Amount in rupees
1 May 32 231 310
2 July 129 885 3440
3 August 129 885 3990
4 September 129 885 4550
5 October 516 885 5140
6 November 200 885 6130

Kindly take action on this matter and correct it as soon as possible in upcoming bill.

Customer:[protected]

Dated : 14/02/2010.


TO,
MSEB,
Manager,
Sub: Correction of Misspelled Name.
Sir,
I the under signed would like to bring to your notice that my electricity bill name is to be corrected as it is being misspelled.
Billing unit: 4753/Koperkhairne
Customer No: [protected]
Meter No: [protected]
Name: KISHANSINGH .K.RAJPUT.
Thanks,
Yours Truly,

KISHANSINGH.K.RAJPUT.
Mobile no: [protected]

My customer Number :[protected]
Billing Unit: 4606/ Market Yard SDN
Name : Bari Narendra A.
Address: S. No.662, Chaitraban, Flat 506, UMA Build., Bibwewadi, Pune 411037

I am consumer of Maharashtra State Electricity distribution Co. Ltd. My customer Number :[protected]
I was out of station during July to Dec 2010, hence my usage of electricity at residence was zero.
For all these months from August till December I received bill showing reading faulty & charged for average usage of 71 units costing Rs.280/- every month. To avoid any issues I paid all bills through internet payment.
So I have paid un-necessarily 280 X 5 = Rs. 1400
I have received Jan 2011 correct bill for actual use of 22 units, which I have paid.
Please reverse this amount of money in next month’s bills.
I have written to the emails as adviced on the bill '[protected]@ho.mahadiscom.in'
but never got any responce on the emails.
Request this to be sorted out & need to be considered as advance payment for next bill.