Mahadiscom / MSEB / MSEDCL Complaints & Reviews

I have been without electricity since 26/7/2020 (4 days passed).

I have already raised two complaints[protected] &[protected], but of no use...because : If I raise a complainant via the app, it gets resolved without resuming the power supply .

* nobody ever looks into it or even tries to resolve it (just close the complaint as it is filed)...

* I try to follow up on the complainant by call, but can never get through to an operator...

*The most [censored] and hopeless service.

* All the modes of escalation and complaints are blocked, which makes it very difficult for a consumer to report a fault or raise a concern about the service.

As a consumer, I never fail to pay my bills then why should I not get the service that I pay for??????

Why do I need to follow up so many times????

Why do I need to beg????

Every month I have to report a loss of power supply (check the history of the complainant)...

How can I work from home?????
How to survive in this covid situation?????
I am forced to go out.. everyday as can't store food in the fridge...

Will you all compensate for the loss of my pay for all these days?????

Consumer number:[protected].
complainant ref:[protected]

In July 2020 I got a bill for Rs. 22, 490/- calculated for 2591 units . However the bill should be divided into 4 months from 11th March to 11th July 2020 and if you divide the billing per month should be Rs.5630/15 and for 4 months it will be Rs. 22, 520/60. I made payments of Rs. 10, 580/- during lockdown and after deducting the net amount payable should be Rs.11, 940/60. Accordingly rectify the bill and send me a fresh bill

I had paid my electricity bill of July month on 30/07/2020 through online payment of amount rs 1450. That time amount of 1450 rs was deducted from my boi bank account but transactions failed and some error occurred. Now payment of July month is not showing on the official website of msedcl, not in bill history and payment history. Please refund the deducted amount

R/sir,
My self jay narendra mane consumer number[protected] stating that i m paying regular bill for every month and my bill is 600 to 680. But in the month of july 20 my bill came 18570 which is very high and not correct.
As am working in railway protection force as a member of force i m requesting u that please correct my energy bill for the month of july 20.
Consider my complaint please.

Customer ID[protected]
Name- Zaindudden Dhuliyawala
Respected sir,
My name is Sandeep francis shelke
Leaving on rent on this billing address
Due to rent aggriment i able to pay electricity bill.
Last two month june and july 2020 eletricity bill is very very high..
Its comes 2480 Rs in June month. Which is i am not paid. Total bill on july2020 is 4360 Rs.
Main point is MSEB Electricity bill not given to mi.. near about 1200Rs. To 1500Rs i pay bill every month... why company apply extra bill charges without any information about eletricity unit uses

Complaint registered but no response from last month. Have forwarded complaint again on 29th july as july month bill has come with no correction.

Please refer complaint received against the below service request no.

Re: Service Request[protected] has been registered successfully

Also please check mail from the below mail I'd.

[protected]@gmail.com
Consumer No[protected], Billing Unit No 4795 to the the following.

[protected]@mahadiscom.in
[protected]@mahadiscom.in
[protected]@mahadiscom.in
[protected]@mahadiscom.in

Regards
Ramesh Pillai
[protected]

Dear sir,,

My consumer on[protected] and my average consumption since last 3 years 190 units per month.in this lockdown, i have paid for following units;

Feb2020-59units
March-170 units
April - 139 units
May-139 units
June - 987 units
July 227 units

We are unable to pay this huge amount

Consumer no[protected]

Mahavitran electiricity board for excess billing of rs. 20, 380.

The amount is exorbitantly high, the same wasnt informed by the board. The average bill every month is rs. 2000/- and we had already payed all bills till june 20.

Request you to investigate the matter and nullify the excess amount charged.

I have got excess electric bill
Name ; vitthal kamalapur
Consumer no ;[protected]
Meter no: [protected]
Amount : rs 6440

For my consumer number[protected] named gajanan magan bhavsar light bill came on higher side my shop is been closed from last 6-7 months till bill comes around 1240/- i had already paid previous bills

Units for april and may 2020, have been taken as constant whereas the entire units consumed has been put for the month of june. This has lead to high number o[censored]nits in the fourth slab charges (100rs per unit) and leading to a faulty bill.

Total units consumed by me are 2529 units. And the entire amount has been put for the month of june, leading to a bill of 27800.

The units should be averaged out between three months, as no units were taken for april and may.

Please rectify this asap, as i've been charged a fine also now.

I have paid my all bills till june 2020 online. Today received july bill and i shocked it was rs.5860. Kindly investigate.

Dear Team,

First of all Thank you so much for giving us best service in this pandemic situation.

I had registered complaint regarding high bill charge for the month of July 2020 .
I am tring your 24*7 customer care no, but after 3 min it's automatically disconnected.
Request you to provide current status of my complaint.

Details-
Consumer Name- Namdev Devare
Consumer no[protected]
Complaint no[protected]

I have received huge amount of bill without being used from past 3 months. i have shifted to another home. Minimal usage at my current address though i have received bill amounting 5050rs.
plz rectify the mistake in your system.

_ consumer number :[protected]
_ name:- shri zuzer j topiwala
_ sub division - 4607 - fire brigade sub dn.

tnz hope it resolves as soon as possible
submitting the meter pic below

This is regarding msedcl roha office.
Whenever we have a faulty meter and inform msedcl regarding the same, we are told to pay rs. 3000/- as a deposit/meter replacement charges. No receiipt or any other paper is provided in writing regarding money paid. Everytime we need to provide rs. 3000/- as a deposit for new meter.

We would like to know whether this deposit/charges is taken everytime as a process. Then what happens to our earlier deposit paid to msedcl. As per our knowlegde, deposit is always refunded or carried forward. Also, no proof is provided to the consumer for money paid. Unless money is paid to the electrician, meter is not replaced.

Request your help to let us know, whether this is the approved process of deposit and what happens to earlier deposit and why no receipt is given once the money is paid.

Regards,

Hi team,
Cosumer number[protected]
I am staying from past 40+ years, i havent received a light bill more than 500-600 rs in past these years.
I am paying online bills from past 3 months due to covid-19.
Suddenly i found the light bill amount as 3200 rs.
How is this possible?
We are using same equipment, same amount of people staying at home so how can the bill shoot up to this level?
Can anybody please revert back on this.

The bill to be paid in july 2020 vide bill no.[protected] for customer no.[protected] for the flat no c-802, dew drops, alandi road, vishrantwadi, pune-411015 is exorbitantly high.
Please corrected bill may be send immediately, so that i can pay.

Consumer number:[protected]

I was charged rs 1, 480 in june on assumed consumption basis, i. E. Without meter reading. I do not stay at these premises. So, the consumption should be nil or just 1 unit etc.

When meter was read in july 2020, the difference in actual reading between march and july 2020, was found to be 1 unit.

Even then i have been billed rs 160 for july 2020 without considering the credit of rs 1, 480 due to me for the payment made in june 2020.

I need to be given credit of rs 1, 480 immediately and the amount chargeable for 1 unit of consumption should be adjusted against it.

We have paid all the bills upto june. enclosed receipt for your ref.

Meter display reading is not shown in the bill and it is too high as compared

to previous readings. For April to june it is 223 units & for july it is 1971.

So please send corrected bill as this is not acceptable to us.

consumer no:[protected]

prashant SADAVARTE

Hi team,
Every month we received light bill around 700-800 & also our usage of light is under 100 bu per month. Suddenly in this month bill showing 876 bu usage & hence the light bill is extremely higher than the regular one i. E 6090. I have paid bill every month also during this lockdown period. Which is not seems to be taken under consideration. Which doesn't make any sense. Please take necessary action & correct the amount

I am also uploading all the screen shot of generated bill along with proof of paid bill amount.