Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Respected sir,

I am archit momaya, consumer no:[protected]. I paid bill with amount 2210. From my kotak bank account.

My account got debited. But error came transaction failed from mseb app. With bank reference number:[protected].
I have noted complaint at your customers care with complaint number:[protected]
Kindly do the needful action

My meter was burnt. After i got it replaced, the bill received to me shows 5000 meter reading every month which is absolutely incorrect. Upon application came to know that the average bill should 2150. Upon further investigation the meter was expected to be replaced and updated in system but the same is not updated. I visited office for 50 time but there is no responsible person present. I don't know how to get my issue resolved.

Subject - excessive electricity charges

Respected sir,

I am staying at m 103 celestial city phase - 1 premise, it is situated at ravet near ravet police station.

Need to highlight that i am receiving excessive electricity charges from past 4 to 5 months.
My electric meter (M103) is constantly reporting high reading while there is no any additional equipment or appliances added/used in my flat.

Sir, appreciate if you could please help take a look at problem as i am paying more electricity bill every month.

If required please take inspection of my flat.

With regards
Kriahna rai
M103 celestial city phase 1, ravet, pune-412101.
Mobile[protected]

It has been 3 months since i have raised new connection request. I have been following up with phursungi-pune office person, customer care over phone and even on email, but still after multiple visits and calls they are not acting.

1) why it is getting late to get a new connection?
2) they have been saying that i will get connection in 2 days since last 1 month.

Consumer no.[protected]
As i mentioned you in my earlier complaint that this msedcl company just fooling the customers and making fraud with crores of customers. There is no such procedure where they can check the proper functioning of their meter.
Whatever the meter checking they are doing it is as per their norms and actually it just fooling the customers in the name of meter checking.
They don't have any proper device which can examine whether the electric meter functionality is genuine. It is just making fool of customer and making money by such fraud activity.

I want you to take proper action to stop this fraud.

Thanking you.
Prakash g. Panikcer
National vice-president
(For indian press association)
+91 [protected]

This is a complaint & request to credit amount of rs 1317.67 incorrectly charged in bill of sept 2019 (Bill no [protected]). Pl see attached applications submitted to kothrud sub div & web application made. The matter is explained in detail in attachments.
Kindly credit the excessively charged amount to the consumer account as soon as possible. We wait for your response & doing needful.

Thanks & with best regards.

Ravi pingle

Phone - +91 [protected]
E mail - ravi. [protected]@gmail.com

Consumer no.[protected]
Even after making continues follow up with my complaint and your consistent follow up still the msedcl company is not taking proper action towards it's fraud activity. For fooling the customers they are not doing any proper calibration for their faulty meter. There is no such proper test to examine whether their digital meter giving proper readings. They also know this fact and therefore they are doing such fraud intentionally. On the name of meter test they just fooling the customers. It's not only my issue but it is faced by everyone, because even they also know that after using advance equipment having lower electricity consumption still their meter showing higher readings. But these msedcl people just shutting their mouth by giving irrelevant reason that they had used that much electricity or there is a fault in the equipment or there might be the current leakage in the wiring system of the house. So they have set the number of excuses to lower the voice of the customers.
I am asking you why they are not giving proper solutions to the customers after making number of complaints. The reason is clear that they are doing these intentionally to earn money by making frauds. Even i paid the bill of rs. 5270/- unnecessary.
I want you to take proper action to stop this fraud.

Thanking you.
Prakash g. Panikcer
National vice-president
(For indian press association)
+91 [protected]

Dear Sir,

We having MSEB Consumer No[protected] under BU 0515 Dhule Area. Sir In The Month Of August 2019 we had received False & Incorrect reading Bill of Rs 10630/- with 1093 units. Our Average Consumption since last 5 years has been 100 to 150 units, moreover the above bill generated was Irrelevant & incorrect with Previous Month Readings. We have Lodge Complaint on Toll Free No 1912 on 24 September 2019 but till date Complaint has not been Resolved. We Also Visited To Dhule MSEB office & Submitted Written Complaint about Excessive bill on 23 October but till date Compalint has not been Resolved.

We request To Look Into The Matter & Kindly Resolve our Grievance As Early As Possible.

Respected Sir / Madam

My Name is Motilal Chaudhari

This is Consumer Number
[protected]

Billing Unit 4755

Address

D-204 Phase 2 2ndflr sayoghPark HendrePada Badlapur West 421503

I had given earlier many Complaint of Meter Problem due to high amount of Bill generating in our Area

I had Esclated many Complaint but no resolution...

Respected Sir / Madam

My Name is Dharmavati Chaudhary

This is Consumer Number
[protected]

Billing Unit 4755

Address

103 C wing Krishna Darshan, Samarth Nagar 421503

I had given earlier many Complaint of Meter Problem due to high amount of Bill generating in our Area

I had Esclated many Complaint but no resolution from Higher...

Hi Team,

In spite of multiple followups with MSEB Chakan subdivision(4700) my residential single phase electricity bill is getting charged as per 3 phase meter connection.
My electricity meter is single phase then why MSEB is charging me for 3 phase connection??
I am paying this additional 3 phase charges from many years, I have logged online complaint in Jan-2019 but no resolution yet. (Complaint no.[protected],...

Consumer no.[protected]

As i am making complaint on regular basis regarding my wrong meter reading, still it is unresolved. By the time my electricity bill comes as high as rs. 5270/- which i paid yesterday. These msedcl just charging me the huge amount of bill but not giving me proper solution for this problem. I asked them everytime about the details of the consumption that how it's calculated but they failed to provide me the proper explanation as they themselves know very well that it is fault of these meter only that showing hugh electricity consumption. But they are not accepting it. Because it will close down their fraud business.
Even your reminders are also not making any difference to them. They really don't bother about your reminders. So i am requesting you to take strong action against such organization and the consumer from their exploitation.

Thanking you.
Prakash g. Panikcer
National vice-president
(For indian press association)
+91 [protected]

My parents who are senior citizens staying at kondhwa. They are being charged 3000rs bill from last 3months. When our usual bill amount doesn't ever exceed 600 to 800rs.
We have submitted the complaint still the same issue. They are not even changing the metre even after serveral visits and complaint
Consumer no.[protected]
Sub division -4610

My name is sanjaykumar jain from i last 3months i got average and high bill.. I talk many times with local mseb engineer but he don't have time from last 3monts.. It is very difficult to talk with government employees..
They will give me an average bill of 282 units.. Per month i now the bill value is 7340rs..
My consumer number is[protected] for 1st meter
2 meter :[protected] with this nete they give me last 2monts average and high bill

महोदय
मी रामदास भिकाजी घाडी
साहेब माझे घरगुती विज बिल आकारणी मागील जी सहा बिले आहेत त्या पेक्षा कितीतरी जास्तापटीने मारले आहे आणि
मी एक मध्यमवर्गीय कुटुंबात राहत...

Today 14/11/2019, the employee of mseb without intimation had cut our power supply and our neighbours bill accepted at the time when you employee is cutting the power supply but did'nt accepted our bill amount and gone after cutting the power supply. Also, at the time of reconnection charges i paid 200/- and he did'nt gave me the remaining amount when i asked for remaining amount he said that he thought i've gone & he can keep my remaining amount without any record or receipt.

As i had complaint earlier regarding the faulty meter reading and after making long follow up with msedcl, the engineer mr. Rathod from panvel office suggested to check my meter with parallel meter whether it's giving any difference in reading. They installed this parallel meter on 11th november 2019. As i am daily checking reading i found that after installing two meter my daily consumption is coming at 6 units per day even after using geyser for 10 minutes. So how the single meter was showing the reading of 9 to 10 units per day previously without using geyser? After installing parallel meter the load gets distributed properly and giving the proper reading where single meter unable to bare such load and because of this showing excess reading than actual.

These new digital meter don't have the capacity to work properly on heavy load. And because of this customers have to bare such heavy bill amount.

I want to know from the msedcl, the proper functioning of these new digital meters. How it's functions and on what basis it's gives reading? Also before installing this meter what are the test and inspection it's going through. And also what it's capacity of ic?

Dear sir!
We are compelled to write this letter as we have been facing frequent power cut off issues almost every 2 to 3 day interval from past several months. Since other areas have no issues except ours due to broken, loose wires that got disconnected. We have lodged formal complaints time to time but department doesn't seem to be serious on its permanent solution they just come over & temporarily joins the wire that got broken again after few hours. You are requested to kindly look into the matter. Your early action will be appreciated. My address is alim abdul hamid munshi, h. No 3271 /72 near ingmar printers dhati chowk, ahmednagar, maharashtra. 414001. (Mobile [protected])

Dear sir,

Myself priya nadar, i am currently residing in a rented apartment in koparkhairane as a tennant. Electricity bill from july i am getting extensively high as compare to previous month viz. Rs. 80. I usually do not stay there for long house is vacant since august, got the bill at around 1550, 880, 2550 rs.in last 4 months.. I think there is some sort of mistake while taking a reading. Or there is theft going on.

Kindly look in to the same and resolve the issue. I am also attaching my bill for your ready reference.

My details are as below,

Connection information
Consumer number[protected] bu 4753 koparkhairene s/dn.
Name of owner mrs/mr. Ruchita r mohite/rajendra m connection type lt
Address

Hi,

We are being charged for a faulty meter and it is displayed in the bill as faulty. Yet, they have not changed the meter and we have complained via their app but for the past 1 week, there has been no solution to it, no emails, no calls, noting.

We do not live there yet this is happening. If meter is faulty, it is their responsibility to get it changed to a functional one.