Claimed

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

www.mahadiscom.in

1

Updated: Dec 23, 2025

Complaints 4153

Resolved

507

Unresolved

3646

So far, so good. Mahadiscom / MSEB / MSEDCL is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mahadiscom / MSEB / MSEDCL will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Mahadiscom / MSEB / MSEDCL

Having problems with Mahadiscom / MSEB / MSEDCL?

File a complaint and get it resolved by Mahadiscom / MSEB / MSEDCL customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Government Organizations

Mahadiscom / MSEB / MSEDCL

Mahadiscom / MSEB / MSEDCL reviews & complaints page 81

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Arihant Center, Shilphata, Khopoli, Raigad, Maharashtra, 410203

My tenant of shop have not paid the electric bill (Approx. Rupees three thousand only... Rs 3000/-) for few months till may 2019 (May be 3-4 months), so msedcl department of bu 4140-khopoli-410203 division disconnected the electric supply (For this no objection) for the shop having consumer nr.[protected]. So after vacating the shop in may 2019, we paid the his pending electric bill and also penalty of disconnection to
Re-connect the electric supply.
Now it is 06 august 2019, still the connection is not done after visiting the msedcl-4140- khopoli division several time and also called the office for several time.
The incharge or wiremen of the 4140 khopoli division are neither responding to my visit and complaint.
Due to their ignorance i have lost 2-3 tenant for my shop. When will this irresponsible and lazy department of msedcl department 4140 khopoli will wake up.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Aug 24, 2019

Updated by pankajchaudhari_nere Mahadiscom / Mseb / Msedcl — no electric supply since 2 months and 5 days - consumer nr.[protected]bu 4140 khopoli
... After complaining it is almost 20 days... still complaint not attained.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have taken a 3-phase connection for plot no. Rm-115 at butibori industrial area in residential zone. However, there is no. Electricity of 3-phase connection during last 2- days. Accordingly a complaint has been lodged at local msedcl butibori office in complaint register. However, no action has been initiated. The details of connection is as follows
1) consumer no.[protected]phase connection)
2) bu - 0562
3) name - sanjay. S. Lautawar (Cell no.[protected])
Considering the above fact, it is requested to resolve the said issue at an earliest.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Aug 06, 2019

Updated by sanjaylautawar Requested to resolve the said issue at an earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: plot on 4 block no 4 vivek colony sambhaji ngar road jalgaon, Jalgaon, Maharashtra, 425001

My register mobile no is [protected]

Sir today from 6 am power failure in my house. Our neighbour has power. Yesterday also we face power failure from 1 pm to 8.30 pm. My kid is studying10 th standard he prilim exam is under process.

My small kid is studying in 4 th standad & his prilim exam is going on.

Please check my complaints on your toll free no
Please help us. '

Every time is is happening please lo0k into the matter & resolve the matter immediately

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

View replies

P

pickacho

from Jalgaon, Maharashtra

Aug 6, 2019

Sir with our observing my problem you told it wil resolve in several day instead of several hours.

what is the use of complaint please explain.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Anandnagar , Dombivli ( w ), 421202

Dear Sir,
I stay in Dombivli west and my consumer no. is [protected], Meter no [protected] . This house is closed since 9 years and no energy utilisation is there since that time. But since six months we are getting the bills ranging from Rs 370 - 450 every month which had been already given in writing to Anandnagar, Dombivli west office by personal visit. When it was informed that meter is faulty & no reading is visible at all on meter, we are unable to understand on what basis bills of Rs 370 - 450 are being charged for this connection . It is Anandnagar's offce personnels duty to get that meter replaced and then send bills of Rs 50 - 100 as minimum bill because house is still closed.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Raigad, Maharashtra, 400702

I am ratnakumar gharat from dronagiri sector 47, vian chs ltd, from last two months we are facing frequent power cut problem at sector 47 and 50, the power cut is13 to 15 hours daily, and we all societies in these sector are getting very tired of this situation. We complaining too many times in mseb but there is no result. So i request you please take action as soon as possible. Thanks

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: A503, Shrushti heights, behind wisdom school, shrinagar, dehuroad, pune, Pune, Maharashtra, 412101

We are facing electricity issue in our society from yesterday night. Due to this we are facing water issue as water motor not working, also there are many senior citizens are facing problems as lift is not in operation due to electricity. Loosing contacts with family nd friends as mobile battery also lost. Please assist asap. One more thing students are also there n exams are going on nowadays.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

View replies

L

laarun2003

from Mumbai, Maharashtra

Aug 5, 2019

Electricity bill from last three months is more than doubled.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Tulaja bhawani colony,garudkar socity,ghavate vasti ,Manjari,PUNE-412307, Pune, Maharashtra, 412307

To,
The sub engineer,
Maharashtra state electricity board,
Pune

Subject: electricity supply.
Respected sir,
We are totally 15 residing in our locality. We are facing a severe problem of growing instances of power failure for the last three days in our locality.
In our locality there are many students who are preparing for their upcoming exams as well as for other final examinations....

Helpful

1 other people found this review helpful

1 found this helpful

Address: Mahavitaran, vasai station, Thane, Maharashtra, 401208

Need an explanation as the why the bill is charged high even though less usage in july month.
May being the higher usage moth all over the year still my bill is not high as much as in july where the is low usage.
Also the unit consumed in july is half the time than the unit consumed in may.
Still the bill for july is rs 5300.
I have already raised a complaint and its been 5days no response yet.

Also have requested for paper bill 6maths back still no response, even thought the ticket shoes resolved.
Please assist in regards to this

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

View replies

M

Mane mayur

from Pune, Maharashtra

Aug 5, 2019

Please remove service wire witch is attach on my window wall . its very danger for my family.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 6 B wing-101, Green Acres, Mumbai City, Maharashtra, 410206

Complaint 1:

Three times in this year 2019, self went to substation which is located at bhingari (Panvel, pincode 410206) regarding faulty meter which is clearly mentioned in the bill. There was no action taken. Because of faulty meter i am getting inflated bill every month.

Complaint 2:
Frequent electricity disconnection in my area. There is no limit in disconnecting electricity.

Name: vishal karthik

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

View replies

P

Parag Bhoyar

from Noida, Uttar Pradesh

Aug 5, 2019

NP/2/45/1 poll no

J

jeevanbokade

from Pune, Maharashtra

Aug 5, 2019

Date: 29 july 2019
consumer number:[protected]
description:
power supply not available since morning. voltage fluctuation since 8 day. no response from the local mseb office even after calls. its nearly 8 hours being no power supply.

We request you to kindly resolve the problem at the earliest.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chikhli, Pune, Maharashtra, 411062

Street light near our building is not working properly it is so from last 2-3 weeks. It keeps on keeping on and off when it is turned on in the evening. Due to this, it is causing inconvenience. Kindly take the corrective action as soon as possible.

Area: gharkul vasahat, chikhli, pune

Location : near swapnasakar co. Op. Housing
Society (A-13), chikhli, pune-411062.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

View replies

T

Treat beach resort

from Mumbai, Maharashtra

Aug 5, 2019

To,
Exe.Elec. Engineer,
Dahanu division.

This is to inform you that lot of power failure in this month.Last 4 days there is no power supply in our area.As we are running a resort a lot of problems have created.We are having HT Line consumer no[protected]. I urge you to resolve the issue as soon as possible.

H

Hotelom annapurna

from Delhi, Delhi

Aug 5, 2019

Having guires against old reading after faulty meter replacement cons no[protected] its residential meter

G

Gayatri Shirsat

from Delhi, Delhi

Aug 5, 2019

We in ours Row house not having light since last two days. No one has visited yet. I request you to kindly send electrician on urgent basis. If not we will take strict action against you. No one pics the customer care phone also. What system u have if it dont work.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

We are facing frequent power cuts in 390, guruwar peth, pune 411042 area. This needs to be looked into on priority and mseb should ensure good quality of service. If you need to understand this problem look at the history of complaints raised in last one and half year.
Till now no action has been taken to resolve the actual issue and only temporary fix is made to resume power supply.
If this issue is because of load shedding then at least inform about timing to consumer. On mahadiscom website, we checked and found that no load shedding activity was planned in this area still we face so frequent power cuts.
Being consumer it is our right to get good quality of service.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Aug 07, 2019

Updated by Abhishek S Shah Power failure again from 6:30 pm in 390 Guruwar Peth area. It's been around 3-4 hours now. Extremely poor quality of service. No planned load shedding activity still so untimely power cuts. Please resolve this issue it is violating consumer's right to good quality of service.

Oct 02, 2019

Updated by Abhishek S Shah Power failure in 390, Guruwar Peth area from last 2 hours.Still frequent power cuts happening in 390 Guruwar Peth area. Mseb customer care pune is also not working and call is automatically rejected. When called to one of the official Mr Santosh whose number was provided by Mseb Customer care, he said that some cable work is going on and not sure when the suppy will resume. This is the kind of service they are providing to customer. They make customer suffer by such unplanned power cuts. This has became very normal in Guruwar peth area and some strict action needs to be taken to improve the quality of service.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Umbrella Factory compound, Near 3rd petrol pump, Jawahar Road, Dahanu Raod (East),, Thane, Maharashtra, 401602

The consumer no is[protected]. We are running a small scale factory in dahanu road. Few years back due to load shedding the mseb has provided industrial fedder for industries in our locality, now at regular intervals there is power cut, due to which huge loss & wastage. Many a time comlpaint at local mseb office is done over a phone, but not strict action is taken. During rainy season we are facing power cut many many times. We are rethinking as an how to run a industry. Plz, look into this matter at your eariest.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sunrise city apartment Saibaba nagar lane no 10 opposite abu bakar masjid kondhwa khurd pune, 411048

Dear sir we the residents of sunrise city apartment lane no 10 saibaba nagar opposite abubakar masjid kondhwa khurd pune are requesting you to kindly send the repair person as the electricity of our building is cut off since morning. We are trying on the phone number but no kne is receiving our call. Pls do the needful urgently. Dr. Anwar shaikh [protected]

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 244/2/2/A1 Hanuman Nagar, Plot No 44, Patanadevi Road, Chalisgaon (Jalgaon) MH.424101, Jalgaon, Maharashtra, 424101

Hello sir/ madam

My consumer no[protected]
On monthly bill the name dhnyneshwar bhiku rathore
The above name has spelling correction as follows
Dnyaneshwar bhiu rathod
Please need to make correction in the mahadiscom data, so that on monthly bill it should appear correctly.
I need this change because this is one of the issuing passport.
Please help me for doing the name spell change on monthly bill.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Aug 02, 2019

Updated by DB Rathod Please conform my compliant states

View replies

R

Rohit Sawalakhe

from Pune, Maharashtra

Aug 2, 2019

Light is not available from last night, I was checked all internal faults, but their is nothing, I think faults is from pole.
Please reply fast

A

aashlesha pathak

from Pune, Maharashtra

Aug 2, 2019

It's been almost an hour now and there is no electricity in Sahakar Nagar, Gajanan Dham area. Last lane, plot no 14.
It's been raining since 7 in the evening though there was electricity and now there isn't. Please take a look into this matter

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gevrai, 431504

Bill kami Marne .grahak no.[protected]/4796, old redding-218, ranking redding, -474, 18/07/2019. Rs.2050/.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Latur, Maharashtra, 413512

The portal is for online payments to strengthen and support program of digitization and convenience in good governance. The portal is used for payment online of the bills and consumer complaints.
The website is not working there by the payment of bills is held up by all those who have been making payment online.
The issue has been raised on twitter handle with the cmd office and even minister being public representative in the government.
This is the maximum a ordinary citizen of the country and consumer of the public utility service can do.
The issue is neither responded nor yet addressed.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Aug 02, 2019

Updated by srmaluca It is difficult to raise issues.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: 2, Deshmukh Nagar, Kapse Mala, Behind Sinnar College Sinnar, Dist, Nashik, Maharashtra, 422103

I am sunil b. Ingale (Consumer no:[protected], bu:-5452) living at sinnar dist nashik. My electicity diplay not visbale and so i get average bill from last one year.
I got light bill 61 units for month june and july 2019. Actually my use of light matching with avarage bill given to me so please update my light bill to lower side.
Also replace my electicity meter.

I also given no of comliant online and submited hard complinat copy to replace my electiciety meter at sinnar office

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: sr no.16/1 tiranga nagar, ambegaon bk, pune 411046, Pune, Maharashtra

I am quite shocked to receive the electricity bill amounting rs. 16460/- against electricity consumption.
It is just not possible for me to have used so much of electricity.

There seems a mistake in noting down the initial reading of the every month.
Please not nobody come for take to reading.

Please rectify this mistake and resolve the problem as soon as possible
Please do the needful

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

View replies

N

navneetrathod

from Mumbai, Maharashtra

Aug 2, 2019

My last three month reading wrong i inform office but not change reading only amount
pl help me
i attached bill & current bill reading& officer report also wrong i received 11951 but actual 11543

P

Prathamesh Dalvi

from Mumbai, Maharashtra

Aug 2, 2019

This is my village electricity bill and nobody can stay their but I pay the bill monthly online. And they show that your last bill is pending but i pay the bill every month so how it's possible. And they showing my current bill amt is rs560 so how it's possible.it happens from last 2month. Pls solve my problem immediately

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Hongkong Bank Building, M.G. Road, Fort, Mumbai-400001., Thane, Maharashtra, 401404

I've been complaining about inflated bill since last 8months,
they didn't bat an eye on it.
Every week 5-6times electricity goes off for an hour or two,
And every week on every friday from morning 8 am to 6pm in evening there is no electricity over there.

Why shall i pay a hefty bill, which i don't consume.??

Only 2 Fans & Fridge is been used over there.

All these details is been conveyed to them(divisional office), they're behaving as dumb and deaf.
My neighbour's who are using TV, AC & Inverters getting bill of 600-800Rs and I'm being charged 2800Rs every month for no cause.

Consumer Complaint Helpline is my only hope for my grievance Attaching the snapshot(and bill) of last six months & and list of service request raised since last 6months of high billing. Consumer Number [protected] - BU - 4162 PALGHAR S/DN.

Regards,
Sayyed

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

View replies

N

narayan tamkar

from Mumbai, Maharashtra

Aug 2, 2019

I have got over bill for one month, i have not used that much of electricity,
so i request u to please check my electri meter. and give me the proper bill.

A

Ajmer shaikh

from Noida, Uttar Pradesh

Aug 2, 2019

Light is gone of my home from yesterday .please come and repair it .

O

Oves Kudchiwala

from Deulgaon Raja, Maharashtra

Aug 2, 2019

The talent of the flat and forcefully taken the flat and now they are using the electricity without meter,

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: SHARWARI "A" BUILDING, FLAT NO.101, 1ST FLOOR, NEAR SUSWAGATAM BAR & RESTAURANT, KAILASH NAGAR, JUNA DOMBIVLI DOMBIVLI (W), DIST. THANE, Thane, Maharashtra, 421202

Hello All,

My Consumer No.[protected]Please check in my building electricity connection all days electricity is failure. one one more issue online view bill last to last month my payment is not minus online view. I have attached Payment Receipt or Onlive till date view bill file. Please solve my problems as soon as possible.

Thanks & Regards,
Geeta Matdev Chouhan
Mob.No.[protected]

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

View replies

P

Prajwal Kamthe Patil

from Yaval, Maharashtra

Aug 2, 2019

I am a civil of kondhwa Budhruk pune. There is insufficient supply of electricity today and just now it's deem electricity.
Kindly make it normal as early as possible.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines