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Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Updated: May 26, 2026
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Mahadiscom / MSEB / MSEDCL reviews & complaints page 84

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R
Ratan_Thakur
from Bengaluru, Karnataka
Aug 18, 2019
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Address: Flat-103, , Rose-4, Enkay Garden, Phase-1, Wavanje, Taloja MIDC-410208, Maharashtra, Raigad, Maharashtra, 410208

Dear sir,
I have a 1rk flat rose-4, flat 103, in enkay garden, phase-1, wavanje village, taloja midc and we have mseb meter installed consumer number[protected]. We keep getting high bill since last 1 year and we have kept paying. We have been getting bills for amount 1270, 1710, 1253 etc. We dont use this much electicity. I feel some one from near by flat has connected his line with our wiring, so he gets free electricity and we get more bill due to his consumption also.
This has been hapenning in rose (1-5) building. There are 16 flats in a bulding, but the building has 4 to 8 meters. All the flats without meter are connecting the flat wire directly to the main line or connect their flat line to some other flats wiring and getting the free electricity for their flats. And since other users who have a meter gets more bill for some time and then stops paying the bills and mseb takes their meter away. This flat person starts taking power from main line or gets his line connected to some other flats meter there by using free electicity. All these alterations are done by local electricians and charge rs. 1000/- for doing the alterations (To put the line in some other meter).
Requesting mseb officials to launch drive to check all flats that dont have mseb meter and using free electricity and investigate the line of the flats who are getting more bill as some one could have connected their line to this flats line and getting free electricity. Please put heavy fine on the flats who are doing electricity theft. So they dont do this kind of malpractice going ahead and honest flat residents who are paying high bills get relief from high bill and get bill for what they really consume.
Thanks,
Ratan thakur
Ph: [protected].
Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
Since few months the electricity bill has been increased tremendously. Meter is recording too much n bill has increased more than thrice.
I doubt that the Meyer is faulty n recording high.
Kindly check the Meyer to settle the isuue
I am resident of badlapur east, tulsi aarambh. Here I am facing continuous power cut at least 20 times a day ...And when I try to call in MSEDCL office of kharavai east they are not even picking calls also ...
R/sir,
Due to internet failure payment deducted from bank and bill transaction not complete . Transaction details given below.
Consumer No.[protected]/4169/3/20190813/01
Reference No.[protected]
Bank ID:ICICI
Transaction Amount:- Rs.640.00
Date Of transaction :[protected]:28:36
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    Sameer_Shinde
    from Mumbai, Maharashtra
    Aug 19, 2019
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    Address: Nerul, Mumbai City, Maharashtra, 400706

    Dear sir,

    My energy bill for June month having July 01 due date paid twice mistakenly for consumer no[protected] Nerul Sub division 4642 MSEDCL website.

    Date- 17/06/2019 PGI REF NO-BBPSBD01KAAPI40K

    Date- 01/07/2019 PGI REF NO[protected]

    need adjustment in bill or refund.

    Please do the needful.

    Thanks and regards,
    Dhanaji Shinde
    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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      supriya rane
      from Mumbai, Maharashtra
      Aug 17, 2019
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      Address: Nahur east, Mumbai City, Maharashtra, 400042

      Hi myself amit walve i have mseb service at my place and y consumer no is[protected]. I have been receiving high bill since last one year despite of having very low electricity usage. I had registered complaints before many times regarding this but no action has been taken yet. It seems mseb doesn't care about their customers problems...
      Kindly resolve this issue asap
      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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        M
        Madhukar4687
        from Bhusawal, Maharashtra
        Aug 16, 2019
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        Address: SOMESHWAR SUB-DN., Pune, Maharashtra, 412103

        Msedcl consumer no:[protected]
        Ramchandra gopala pawar
        G. No.67 wadgaon, tal-baramati, dist-pune 412103

        Dear sir/madam,
        I have been applied for 3phase/4wire electrical supply connection to msedcl for agriculture land water pump. Accordingly they been sanctioned the same, but they have given single phase supply connection. Due this i have not installed water pump and motor and energy meter also.
        However msedcl authorities sending high bill amount of rs.40390 without use of single unit till date.
        Request to concerned authorities to look into this matter seriously and please do the needful.
        Thanks & regards
        Madhukar ramchandra pawar
        Flat no. B/1, swaraswati complex,
        Sn.211/12, malwadi, hadapsar,
        Pune. 411028.
        Mob-[protected]
        Email: [protected]@gmail.com
        Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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          Kiran Salegaonkar
          from Mumbai, Maharashtra
          Aug 16, 2019
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          Address: Ram Nagar Lane no.3 near Mayur Nagari Pimple Gurav, Pune, Maharashtra, 411061

          I am google pay app to pay monthly electrical bill using bharat pay portal.
          I have paid rs.990 for july 2019 bill and again i received notification for bill payment of rs.1010, i have paid the amount considering bill for august 2019 month but when i again cross checked, that was bill for july 2019.
          I request you to kindly check the issue and refund my extra paid money of rs.1010 otherwise adjust the amount in current month bill as per your convenience.

          Please find the attached screenshot for consumer no and bill payment details.

          Thanks in advance
          Kiran salegaonkar
          [protected]
          Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
          Aug 16, 2019
          Updated by Kiran Salegaonkar
          I am using Google pay app to pay monthly electrical bill using Bharat pay portal.
          I have paid Rs.990 for July 2019 bill and again I received notification for bill payment of RS.1010, I have paid the amount considering bill for August 2019 Month but when I again cross checked, that was bill for July 2019.
          I request you to kindly check the issue and refund my extra paid money of RS.1010 otherwise adjust the amount in current month bill as per your convenience.

          Please find the attached screenshot for consumer no and bill payment details.

          Thanks in advance
          Kiran Salegaonkar
          [protected]

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            Ganesh Ghorpade
            from Mumbai, Maharashtra
            Aug 16, 2019
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            Address: pisavli, kalayn-e, Thane, Maharashtra

            Im ganesh nanasaheb ghorpade
            Consumer number[protected] b. U. 4169
            My bill paid to 10/07/2019 amt. 870/-
            This bill google pay qr code scan online paid, transition id[protected]
            But this bill amt. Not submit on your system
            I have money cut out of my bank a/c.
            Even if the amt. Is credited to your a/c, should be credited to my bill.
            Plz help me.
            I waiting to your email
            Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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              P
              pradip kashid
              from Mumbai, Maharashtra
              Aug 16, 2019
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              Address: GAVDEVI FILTERPADA AREY RD POST NITIE POWAI MUMBAI BHANDUP 400087, Mumbai City, Maharashtra, 400087

              Consumer number:[protected]
              Bu/circle code:4732 - ishwar nagar s/dn
              Name:mr. Vasant vithoba kashid

              Meter is burnt and we have not used any single unit of electricity. Still i am getting average bill. Mseb staff is not able understand the complaint. They just say you to pay the bill irrespective your using the electricity or not.
              Below complaints i have registered
              Date :08 mar 2019 03:49:01 pm
              [protected] complaint - meter not functioning (No display)

              Date :17 apr 2019 10:05:34 am
              [protected] complaint - meter burnt assigned

              So please make my bill zero and replace the meter.
              Mseb portal not allow me to escalate the complaint, saying "selected
              Service request already present for consumer number"
              Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                A
                azizvenus
                from Vasai-Virar, Maharashtra
                Aug 15, 2019
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                Address: 415101

                Dear sir/madam,
                My consumer number is[protected], sub division 6190 malkapur. I have my resort business in amba, malkapur. From last 8 days i don't have light. The local wireman suggested me to change the service wire, thus i bought all the material and on calling him back he sent the private wireman to join the connection and i had to pay for it. It was his duty to do it but dint do it, also the live wire has come down from the poll, on calling him he is not coming & showing different reasons.
                My business is not working for the above reason as i have no light from 8 days.
                Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                  S
                  snerkar.nerkar
                  Aug 12, 2019
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                  Address: Mulund East Hari-OM Nagar, 400081

                  Dear mseb dept,

                  I got bill for this month which is way higher than usual month bill (Almost 3 times than the last month). Reason is showing meter faulty. Can you please check the meter urgently and fix it to avoid unnecessary charges to me and correct my bill as well for this month. I could not register a complaint from mseb official web site as it is not working.

                  Appreciate your quick help here as dont want to pay unnecessary approximate bill which is 3 times the usual bill.
                  Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                  Sep 22, 2019
                  Updated by snerkar.nerkar
                  Hello I have not heard anything about my cmplaint on Faulty meter replacement yet and it is still pending since almost 2 Months+ Now.

                  Appreciate if someone could raise this again with Concerned department to get the right attention for to replace FAULTY Meter earliest.

                  Consumer NO :[protected]
                  Meter Number :- [protected]
                  Sep 22, 2019
                  Updated by snerkar.nerkar
                  Complaint Lodged with MSEB Department and COmplaint Number is
                  Request ID [[protected]]

                  Consumer NO :[protected]
                  Meter Number :- [protected]
                  Sep 22, 2019
                  Updated by snerkar.nerkar
                  Business Unit Number is 4705 - NEELAM NAGAR S/DN Mulund East Mumbai.
                  Oct 16, 2019
                  Updated by snerkar.nerkar
                  Hello Customer Care Dept,

                  MSEB Neelam Nagar Mulund (East) Mumbai



                  I would like to lodge a complaint for High bill.



                  Last 3 Months I am getting Electric bill stating Faulty Meter for my Flat in Hari-OM nagar which is not occupied and empty (Tenant left on 15th June and vacant since then till 1st Oct). Attached are bills and Society letter for the same.



                  The bill charged is 1850 Rs per month for July, August and September (Dont know how MSEB come to this magic figure).



                  Faulty Meter was replaced on 28th September by MSEB technician and following documents were submitted as attached.



                  Latest bill received in Oct Month shows last meter reading taken on 6th Oct and Meter is FAULTY.



                  I would like to ask MSEB department


                  1.On what basis I have been charged bill for 1850 Rs for 3 Months (July, August and September)
                  2.Has MSEB has taken a note of SPOT INSPECTION REPORT submitted by Sr Technitian Mr. Girish Talvekar. Report as attached to adjust the bill amount. MSEB cant charge blindly for FAULTY meter.
                  3.Why Septmeber Month bill which is received in Oct shows Meter Faulty which is working now. Will there be any adjustments in bill amount which I already paid in last 2 months.
                  .

                  Oct 16, 2019
                  Updated by snerkar.nerkar
                  Request ID raised with MSEB

                  [protected]
                  [protected]

                  PLease help to follow-up with requests raised online.
                  महोदय
                  मी बाळकृष्ण परांडे ग्राहक न – ०७७५१०११६४९९, हनुमान नगर, मनमाड विनंती करतो कि मागील काही महिन्या पूर्वी माझे मीटर विज बिल थकीत असल्यामुळे कोणतीही पूर्व सूचना न देता काढून नेले आहे. त्या बाबत मी विचारणा केली असता सांगण्यात आले कि बिल बाकी आहे म्हणून, पण त्याअगोदर मी बिल चुकीचे येत आहे याची ५ ते ६ वेळा तक्रार केली असून आज पर्यंत कोणतीही कार्यवाही केली नाही. श्री. काकड साहेबांना तक्रार केल्यावर ते म्हणाले कि वायरमन ला सोबत नेऊन मीटर चे रिडींग घ्या. पण श्री. मांडावे व श्री. पवार यांना फोन केला असता त्यांनी फोन घेतला नाही.
                  आता मी काय करू हे सांगावे. कारण मी आजारी असतो मी तुमच्या कार्यालय वर चक्कर मारू शकत नाही.आणि मी काही गुन्हा केला नाही. उलट माझेच जास्तीचे पैसे तुमच्या कार्यालय कडे जमा आहे.माझी मागणी रास्त आहे त्यामुळे माझे चुकीचे बिल दुरुस्त करून द्यावे, म्हणजे मला ते भरून वीज पुरवठा सुरळीत करता येईल.
                  या पत्रा द्वारे लवकरात लवकर कार्यवाही होईल अशी अपेक्षा करतो .
                  Chetan Parande, Manmad
                  Mob.- [protected]
                  Hello I have not heard anything about my cmplaint on Faulty meter replacement yet and it is still pending since almost 2 Months+ Now.

                  Appreciate if someone could raise this again with Concerned department to get the right attention for to replace FAULTY Meter earliest.

                  Consumer NO :[protected]
                  Meter Number :- [protected]
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                    S
                    Seema Parab
                    from Savantvadi, Maharashtra
                    Aug 12, 2019
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                    Address: D2/503 Shivsagar phase 2, Manikbaug, Sinhagad Road, Pune-411051, 411051

                    For the month of june 19 and july 19, i am charged an amount if rs. 1440/- and rs. 2140/- respectively, which is much on a higher side, which is 4 times more than expected which is not a considerable amount. I want mseb to arrange a check or inspection for this.
                    Please try to resolve this problem as we are retired people and cannot afford this.
                    I face this problem many a times, we are out of town even then we are charged more.
                    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                      V
                      vrushasen
                      from Mumbai, Maharashtra
                      Aug 12, 2019
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                      Address: 201, sai srushti apt. sec-35, plot no 51, 410209

                      My consumer no. Is[protected]

                      From past couple of months i am getting extra bill because of faulty meter and mseb is sending extra meter. I tried reaching regional office in kamothe,

                      I can't even register a complaint online using mahadiscom.in or mobile app or customer care number.

                      Not getting what to do now.

                      Please help me on the same

                      Thanks & regards,
                      Vrushasen
                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                      Consumer no[protected] bill pay on 11 jully 2019 on phone pay transaction id p1907111439354680421498 rs 4120 has been done but div dhankawadi office staff talk to me payment has not reacived my bank [union bank of india[] debited to this amount on mscb
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                        Lotan Thorat
                        from Raia, Goa
                        Aug 12, 2019
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                        Address: Plot no 19 Shahu Nagar, Nandurbar, Maharashtra, 425412

                        Hii.. Myself thorat. We have no electricity from last two days. My connection cable is damaged from pole.. I m tring to call to office no one reply.. If i didn't pay bill or late for 8 days my connection will cut. But after paying bills regularly i m facing such problems. How many days i have to spend without electricity.??? What should i do?? When i go to office of the company those people behave with me very rudely.. If l m senior citizen i have no self respect.. Is it called a secure country??
                        Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                          neets22
                          from Nashik, Maharashtra
                          Aug 11, 2019
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                          Address: 25 Prabhat Society, Lane Opp Bank Of Maharashtra Bavdhan, lane no 4, Bavdhan khurd, Pune, Maharashtra, 411021

                          In bavdhan, pune we are facing frequent power breakdowns as many as 4 to 5 in a day since last 5 to 6 months. Our substation is ganesh khind. Frequent voltage fluctuation causes damage to our electric equipment. With pune trying to become a smart city how does the administration justify this attitude towards the basic needs like electricity? It is as if we are living in a village and not in a city like pune. We need a permanent solution. Please take cognizance and solve the problem
                          Neeta pradhan
                          Prabhat society
                          Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                          My phone pay payment transaction id p1907111439354680421498 rs 4120 is succesfully done but mscb assistance talk to mi my payment is not done.im check to my bank but my bank payment has been successfully done
                          Ganesh Shrikhande's reply, Aug 9, 2019
                          Solve this complaint phone pay payment issue
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                            Ishansahu
                            from Delhi, Delhi
                            Aug 10, 2019
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                            Address: Flat no. 202, 364 , madhur apartment ,west Shankar nagar, nagpur, 440010

                            For the month of may - June (12 may to 12june) we were there in the flat for only 4-5 days and the electricity bill came around 4800₹ which is 10 times more than expected.but I thought it was a mistake . But this time the bill came 9230₹ which was hell expensive and was not a considerable amount. I want mseb to arrange a check or inspection for this . Try to solve this as we are students and cannot afford this.
                            Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                              ganesh sahebrao sakat
                              from Panaji, Goa
                              Aug 10, 2019
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                              Address: INDEWADI TQ.JALNA DIST JALNA, Jalna, Maharashtra, 431203

                              Hello sir/madam,

                              My consumer no :[[protected] ]
                              On monthly bill the name : arunabai sahebrao sagar
                              (अरुनाबाई साहेबराव सागर)

                              The above mentioned name has some spelling correction as follows,

                              Arunabai sahebrao sakat
                              (अरुणाबाई साहेबराव सकट)

                              Please need to make correction in the mahadiscom data, so that on monthly bill it should appear correclty.

                              Please guide/help me for doing the name spell change on monthly bill.
                              Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                              We rich personal care, kohinoor industrial complex gala no A 18 taloja midc. From 5 august we seen that our meter display is not working so we want to change meter but in office of mseb taloja midc executive engineer not available not any kind of response from office
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                                Shadab dasurkar
                                from Nashik, Maharashtra
                                Aug 9, 2019
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                                Address: A.p kalamabaste, Tal sangmeshwar, Dist ratnagiri, 415610

                                Phansavane kochevdai
                                Tal sangmeshwar
                                Dist ratnagiri
                                There is tranformer failure in phansavane kochevdai due to heavy rain and wind force. We all were calling past 4 days to MR.SHINDE and complaint about it but he not taking any action . And 65 family taking water from that transformers meter but due to this water supply does not work.
                                Please take strict action about this and MR.SHINDE
                                Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                                  leichie
                                  from Mumbai, Maharashtra
                                  Aug 9, 2019
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                                  Address: B-3/602 LOK NISARG, GHATIPADA ROAD, 400080

                                  Ref-c. No.[protected]
                                  Dtc-14/25/9028/1110/3554236
                                  Receipt no.[protected], 21-may-19, rs.6360=00 this is energy bill receipt. But this amount is credited in security deposit pls. You check my security deposit amt.[protected] bill in security amt. Rs.2575=00 and 14-06-19 bill in security deposit amt. Rs.9495=00) this is a your system problem. So pls. Solve the problem urgently. My previous complaint no.[protected] date[protected]
                                  I have attached previous receipt
                                  Best regards
                                  Raju thakkar
                                  ([protected])
                                  Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                                  We noticed a sudden rise almost double of electricity bill . However we are not using any additional appliances recently.
                                  Please check from your side something is wrong here.
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                                    Gaurav Yadav 122
                                    from Mumbai, Maharashtra
                                    Aug 9, 2019
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                                    Address: 400708

                                    Huge electricity bill
                                    Complaint about my electricity bill of @mahadiscom
                                    Consumer number :[protected]
                                    Billing unit 4641 :airoli s/dn
                                    Current consumption 416 unit, are you serious? I am living in flat not running any factory in my house. @dev_fadnavis @cmomaharashtra
                                    On an average any house hold consumption under 100 unit that too in rainy season where you run your fan in 3-4 speed
                                    This is a scam please investigate how come my current consumption : 416 unit, @mahadiscom
                                    Kindly resolve this at the earliest to enable us to pay the bill @pmoindia
                                    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                                      KOMotoVlog
                                      from Mumbai, Maharashtra
                                      Aug 9, 2019
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                                      Address: Shi sai vrundavan app B304, Mumbai City, Maharashtra, 400604

                                      I am from lokmanya nagar thane (W) 400604 the mseb office of this area dont have helpline number and it power cuts at night at 2-3pm we are having whole day for work at night this happend no proper maintaining no service nothing only wating our bills payments and our tax for all thes courpted officers and servents please make any action against this power cut at nights problem otherwise we are going to file case against mseb
                                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                                        J
                                        Jitu76
                                        from Mumbai, Maharashtra
                                        Aug 8, 2019
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                                        Address: 411015

                                        Since many months i have been facing this issue of wrong bills, now i'm out of station and despite major power cuts and no usage i have still received a bill of 670 rs!! It's not the money but the intent and it's happening again and again.
                                        I need a solution or replace this faulty meter and get the situation rectified asap.
                                        I'm seriously contemplating of taking this issue to the greater power if my issue isnot resolved as i have faced a lot of harassment. Kindly see to it that it gets resolved this month only.
                                        Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                                        Your consumer having SNDL Energy account number[protected] has provide the phone number, belongs me. I humbly request you to delete the number, as I am getting call & messages from your side which disturb me.
                                        Please do the needfull and oblige.
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