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Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Updated: May 26, 2026

Complaints 4154

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So far, so good. Mahadiscom / MSEB / MSEDCL is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mahadiscom / MSEB / MSEDCL will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Flat No. 102, Ruhi, Piot No. 14, Sector - 02, Taloja, Phase 1, Panvel, Raigad, Maharashtra, 410208

Consumer no.[protected]
Pc - m3
Billing unit 0329
Respected sir/madam
I would like to say that i had received my electric electric bill with high amount of rs. 6790/= normally it is 1000 to 2000 per month. I went to taloja msedc office, he told me to go to vengary, panvel. Then i went to there and they also told me to go to taloja. Sir i now i hope less no one reply properly so i request you to please accept my request and do the need full.

Thanking you

Your fathfully
Ravi ranjan kumar
Flat 102, ruhi, plot 14, sector 02
Taloja phase 1, panvel,
Maharashtra 410208

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R

Rajput7720

from Nashik, Maharashtra

Aug 9, 2019

Mukhyamantri saur krushi pumpche quotation amount bharle asun pemnant dakvat nahi solar pump ale ajun pemnant recipet panahe

Rajput7720's reply, Aug 2, 2019

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Address: Acropolis Housing Society, Sr. No 108/3B, 6075/6076, Kalewadi, Vijaynagar, Sant Nirankari Bhavan Road. Pune-17., Pune, Maharashtra, 411017

One of our building "b" is of 12 floors consisting of 2 lifts, right in front of both the lifts
1) electric meters box is mounted 2) point from where power to lift is provided.
As per fire brigade safety standards this is not allowed.
Can you please justify how this building has obtained completion certificate from pcmc corporation?
Who will be responsible in case of any mishap due to these discrepancies?
What corrective actions are you going to take to prevent the above?
Address: acropolis housing society, sr. No 108/3b, 6075/6076, kalewadi, vijaynagar, sant nirankari bhavan road. Pune-17. Requesting you to look into this on priority.

Warm regards

Jagdish aswani
(For acropolis society)
[protected]

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Aug 06, 2019

Updated by Devendra Sankpal One of our building "B" is of 12 floors consisting of 2 lifts, right in front of both the lifts
1) electric meters box is mounted 2) point from where power to lift is provided.
As per fire brigade safety standards this is not allowed.
Can you please justify how this building has obtained completion certificate from PCMC corporation?
Who will be responsible in case of any mishap due to these discrepancies?
What corrective actions are you going to take to prevent the above?
Address: Acropolis Housing Society, Sr. No 108/3B, 6075/6076, Kalewadi, Vijaynagar, Sant Nirankari Bhavan Road. Pune-17. Requesting you to look into this on priority.

Warm Regards

Jagdish Aswani
(For Acropolis Society)
[protected]
[protected]@gmail.com

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D

dandapani manda

from Mumbai, Maharashtra

Aug 9, 2019

Dear Sar,
Mera mitar no[protected] mera name smt Laxmi l sikakolu, mera mitar ka bill bahut zada ata he me main office me complete diya par koi sunta nahi, is liya idr complete diya,
Please sar mera complete dhayn dijiya

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Address: Mahrala Goan, Thane, Maharashtra, 421301

Hello, Rinku jeswani.. vastu nagari chawl. No 4/9 BH .indian p. Pump Kamba 421301
.. consumer no ..[protected]
May .. 16800 bill, June . 22600 .., July .. 24730 ... I have one phase meter .. I tried to complaint to Titwale office division 1 last two month I visit office but no reply... dhruve sir and patil sir but they ignore my bills... if government staff doing like this so what do poor people... please solve this bill issue

+1 videos

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Address: A 301 gagan galaxy, Gangadham chowk, Pune, Maharashtra, 411037

My name is manoj thakkar consumer number[protected] has received high bill due to meter reading faulty
It seems meter to be checked. May be issue for 3 months i think
So kindly need to check whether the meter reading are taken correctly, waiting for quick reply.
Request to reimburse additional money paid
Thanking u
[protected]
[protected]

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Girsh Deshpande

from Wani, Maharashtra

Aug 6, 2019

Consumer No.[protected]
Billing Unit :- 4295 Amravati U.I S/DN
Name Of Consumer:- Girish Deshpande

Had paid online dated 26/4/2019 of Rs. 6030 but same amount wrongly posted on Security Deposit account.

Requested to kindly reimburse the to my account.

Thanx & Regards

S

Sids1271

from Pune, Maharashtra

Aug 9, 2019

Rs 3310 bill payment done by me on 23rd July as my auto debit failed to pay before due date .
The current bill now is showing 4890 instead of 1580 . Kindly help me to pay this amount

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Address: Wakad, Pune, Maharashtra, 411057

There is no electricity supply from 3rd aug, 19 early morning till now in wakad gaothan area. The mseb helpline no. [protected] is not responding. The citizens are facing problems due to this power cut & no response is seen from mseb office ignoring calls past 2 days. There was water logging but the situation is improved. Hope for positive response.

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Address: Arihant Center, Shilphata, Khopoli, Raigad, Maharashtra, 410203

My tenant of shop have not paid the electric bill (Approx. Rupees three thousand only... Rs 3000/-) for few months till may 2019 (May be 3-4 months), so msedcl department of bu 4140-khopoli-410203 division disconnected the electric supply (For this no objection) for the shop having consumer nr.[protected]. So after vacating the shop in may 2019, we paid the his pending electric bill and also penalty of disconnection to
Re-connect the electric supply.
Now it is 06 august 2019, still the connection is not done after visiting the msedcl-4140- khopoli division several time and also called the office for several time.
The incharge or wiremen of the 4140 khopoli division are neither responding to my visit and complaint.
Due to their ignorance i have lost 2-3 tenant for my shop. When will this irresponsible and lazy department of msedcl department 4140 khopoli will wake up.

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Aug 24, 2019

Updated by pankajchaudhari_nere Mahadiscom / Mseb / Msedcl — no electric supply since 2 months and 5 days - consumer nr.[protected]bu 4140 khopoli
... After complaining it is almost 20 days... still complaint not attained.

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I have taken a 3-phase connection for plot no. Rm-115 at butibori industrial area in residential zone. However, there is no. Electricity of 3-phase connection during last 2- days. Accordingly a complaint has been lodged at local msedcl butibori office in complaint register. However, no action has been initiated. The details of connection is as follows
1) consumer no.[protected]phase connection)
2) bu - 0562
3) name - sanjay. S. Lautawar (Cell no.[protected])
Considering the above fact, it is requested to resolve the said issue at an earliest.

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Aug 06, 2019

Updated by sanjaylautawar Requested to resolve the said issue at an earliest.

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Address: plot on 4 block no 4 vivek colony sambhaji ngar road jalgaon, Jalgaon, Maharashtra, 425001

My register mobile no is [protected]

Sir today from 6 am power failure in my house. Our neighbour has power. Yesterday also we face power failure from 1 pm to 8.30 pm. My kid is studying10 th standard he prilim exam is under process.

My small kid is studying in 4 th standad & his prilim exam is going on.

Please check my complaints on your toll free no
Please help us. '

Every time is is happening please lo0k into the matter & resolve the matter immediately

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P

pickacho

from Jalgaon, Maharashtra

Aug 6, 2019

Sir with our observing my problem you told it wil resolve in several day instead of several hours.

what is the use of complaint please explain.

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Address: Anandnagar , Dombivli ( w ), 421202

Dear Sir,
I stay in Dombivli west and my consumer no. is [protected], Meter no [protected] . This house is closed since 9 years and no energy utilisation is there since that time. But since six months we are getting the bills ranging from Rs 370 - 450 every month which had been already given in writing to Anandnagar, Dombivli west office by personal visit. When it was informed that meter is faulty & no reading is visible at all on meter, we are unable to understand on what basis bills of Rs 370 - 450 are being charged for this connection . It is Anandnagar's offce personnels duty to get that meter replaced and then send bills of Rs 50 - 100 as minimum bill because house is still closed.

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Address: Raigad, Maharashtra, 400702

I am ratnakumar gharat from dronagiri sector 47, vian chs ltd, from last two months we are facing frequent power cut problem at sector 47 and 50, the power cut is13 to 15 hours daily, and we all societies in these sector are getting very tired of this situation. We complaining too many times in mseb but there is no result. So i request you please take action as soon as possible. Thanks

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Address: A503, Shrushti heights, behind wisdom school, shrinagar, dehuroad, pune, Pune, Maharashtra, 412101

We are facing electricity issue in our society from yesterday night. Due to this we are facing water issue as water motor not working, also there are many senior citizens are facing problems as lift is not in operation due to electricity. Loosing contacts with family nd friends as mobile battery also lost. Please assist asap. One more thing students are also there n exams are going on nowadays.

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laarun2003

from Mumbai, Maharashtra

Aug 5, 2019

Electricity bill from last three months is more than doubled.

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Address: Mahavitaran, vasai station, Thane, Maharashtra, 401208

Need an explanation as the why the bill is charged high even though less usage in july month.
May being the higher usage moth all over the year still my bill is not high as much as in july where the is low usage.
Also the unit consumed in july is half the time than the unit consumed in may.
Still the bill for july is rs 5300.
I have already raised a complaint and its been 5days no response yet.

Also have requested for paper bill 6maths back still no response, even thought the ticket shoes resolved.
Please assist in regards to this

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M

Mane mayur

from Pune, Maharashtra

Aug 5, 2019

Please remove service wire witch is attach on my window wall . its very danger for my family.

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Address: 6 B wing-101, Green Acres, Mumbai City, Maharashtra, 410206

Complaint 1:

Three times in this year 2019, self went to substation which is located at bhingari (Panvel, pincode 410206) regarding faulty meter which is clearly mentioned in the bill. There was no action taken. Because of faulty meter i am getting inflated bill every month.

Complaint 2:
Frequent electricity disconnection in my area. There is no limit in disconnecting electricity.

Name: vishal karthik

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P

Parag Bhoyar

from Noida, Uttar Pradesh

Aug 5, 2019

NP/2/45/1 poll no

J

jeevanbokade

from Pune, Maharashtra

Aug 5, 2019

Date: 29 july 2019
consumer number:[protected]
description:
power supply not available since morning. voltage fluctuation since 8 day. no response from the local mseb office even after calls. its nearly 8 hours being no power supply.

We request you to kindly resolve the problem at the earliest.

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Address: Chikhli, Pune, Maharashtra, 411062

Street light near our building is not working properly it is so from last 2-3 weeks. It keeps on keeping on and off when it is turned on in the evening. Due to this, it is causing inconvenience. Kindly take the corrective action as soon as possible.

Area: gharkul vasahat, chikhli, pune

Location : near swapnasakar co. Op. Housing
Society (A-13), chikhli, pune-411062.

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T

Treat beach resort

from Mumbai, Maharashtra

Aug 5, 2019

To,
Exe.Elec. Engineer,
Dahanu division.

This is to inform you that lot of power failure in this month.Last 4 days there is no power supply in our area.As we are running a resort a lot of problems have created.We are having HT Line consumer no[protected]. I urge you to resolve the issue as soon as possible.

H

Hotelom annapurna

from Delhi, Delhi

Aug 5, 2019

Having guires against old reading after faulty meter replacement cons no[protected] its residential meter

G

Gayatri Shirsat

from Delhi, Delhi

Aug 5, 2019

We in ours Row house not having light since last two days. No one has visited yet. I request you to kindly send electrician on urgent basis. If not we will take strict action against you. No one pics the customer care phone also. What system u have if it dont work.

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We are facing frequent power cuts in 390, guruwar peth, pune 411042 area. This needs to be looked into on priority and mseb should ensure good quality of service. If you need to understand this problem look at the history of complaints raised in last one and half year.
Till now no action has been taken to resolve the actual issue and only temporary fix is made to resume power supply.
If this issue is because of load shedding then at least inform about timing to consumer. On mahadiscom website, we checked and found that no load shedding activity was planned in this area still we face so frequent power cuts.
Being consumer it is our right to get good quality of service.

Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Aug 07, 2019

Updated by Abhishek S Shah Power failure again from 6:30 pm in 390 Guruwar Peth area. It's been around 3-4 hours now. Extremely poor quality of service. No planned load shedding activity still so untimely power cuts. Please resolve this issue it is violating consumer's right to good quality of service.

Oct 02, 2019

Updated by Abhishek S Shah Power failure in 390, Guruwar Peth area from last 2 hours.Still frequent power cuts happening in 390 Guruwar Peth area. Mseb customer care pune is also not working and call is automatically rejected. When called to one of the official Mr Santosh whose number was provided by Mseb Customer care, he said that some cable work is going on and not sure when the suppy will resume. This is the kind of service they are providing to customer. They make customer suffer by such unplanned power cuts. This has became very normal in Guruwar peth area and some strict action needs to be taken to improve the quality of service.

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Address: Umbrella Factory compound, Near 3rd petrol pump, Jawahar Road, Dahanu Raod (East),, Thane, Maharashtra, 401602

The consumer no is[protected]. We are running a small scale factory in dahanu road. Few years back due to load shedding the mseb has provided industrial fedder for industries in our locality, now at regular intervals there is power cut, due to which huge loss & wastage. Many a time comlpaint at local mseb office is done over a phone, but not strict action is taken. During rainy season we are facing power cut many many times. We are rethinking as an how to run a industry. Plz, look into this matter at your eariest.

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Address: Sunrise city apartment Saibaba nagar lane no 10 opposite abu bakar masjid kondhwa khurd pune, 411048

Dear sir we the residents of sunrise city apartment lane no 10 saibaba nagar opposite abubakar masjid kondhwa khurd pune are requesting you to kindly send the repair person as the electricity of our building is cut off since morning. We are trying on the phone number but no kne is receiving our call. Pls do the needful urgently. Dr. Anwar shaikh [protected]

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Address: 244/2/2/A1 Hanuman Nagar, Plot No 44, Patanadevi Road, Chalisgaon (Jalgaon) MH.424101, Jalgaon, Maharashtra, 424101

Hello sir/ madam

My consumer no[protected]
On monthly bill the name dhnyneshwar bhiku rathore
The above name has spelling correction as follows
Dnyaneshwar bhiu rathod
Please need to make correction in the mahadiscom data, so that on monthly bill it should appear correctly.
I need this change because this is one of the issuing passport.
Please help me for doing the name spell change on monthly bill.

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Aug 02, 2019

Updated by DB Rathod Please conform my compliant states

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R

Rohit Sawalakhe

from Pune, Maharashtra

Aug 2, 2019

Light is not available from last night, I was checked all internal faults, but their is nothing, I think faults is from pole.
Please reply fast

A

aashlesha pathak

from Pune, Maharashtra

Aug 2, 2019

It's been almost an hour now and there is no electricity in Sahakar Nagar, Gajanan Dham area. Last lane, plot no 14.
It's been raining since 7 in the evening though there was electricity and now there isn't. Please take a look into this matter

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Address: Gevrai, 431504

Bill kami Marne .grahak no.[protected]/4796, old redding-218, ranking redding, -474, 18/07/2019. Rs.2050/.

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Address: Latur, Maharashtra, 413512

The portal is for online payments to strengthen and support program of digitization and convenience in good governance. The portal is used for payment online of the bills and consumer complaints.
The website is not working there by the payment of bills is held up by all those who have been making payment online.
The issue has been raised on twitter handle with the cmd office and even minister being public representative in the government.
This is the maximum a ordinary citizen of the country and consumer of the public utility service can do.
The issue is neither responded nor yet addressed.

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Aug 02, 2019

Updated by srmaluca It is difficult to raise issues.

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