Mahadiscom / MSEB / MSEDCL Complaints & Reviews

2 laptops were already damaged when the power line outside shorted a month ago.

We submitted a written complaint to the local office immidiately. No response.

The registered a complaint on the mobile application. No response.

Massive voltage fluctuations in the recent 2-3 days. I installed a voltage stabiliser just in case, and the relays inside it are constantly switching due to the fluctuations.

There seems to be no redressal mechanism. I faced a loss of more than 30k due to the damage to my laptops.

Last two months they are increasing my light bill i raised complaint against this but no resolution. They had sent double amount bill this month i m really very disappointed we are middle class person even we don't have this kind o[censored]sage but they are not given any resolution plz so something if possible take action against the mahadishcom electricity billing.

Hi sir/Mam
It has been observed that number of times a power is cut off for no reason but even then nobody is there to help us it is been a very critical condition for us to live without power for 5 hours, Power off by several types no this is been height sso this is not good and good governance request you to kindly forward it to your ministers all looking to it.
Regards,
Dilip Jaiswal

Sir my mseb consumer no is[protected] i had paid online bill dated 13.05.2019 amount rs 6730/- but by mistake i dont know how it deposited under mseb deposit and now they are telling they cannot refund or adjust against bill amount you have to pay again or we will disconnect your connection what should we do ?? we should pay only by cash no digital transaction should do because if mistake done by mseb person they can solve but when it is our misytake they dont refund . is it justice to pay on time all government dues before due date ??

Hi Team,

I called up on toll free number but due to system being down they could not register my complain. I have received an average bill of 2800 in April, May & June. Though my consumption had been same but due to meter reading not taken in month of april, the average bill was issues 1530 (april) + 4080 (May) + 2800 (June).
I am requesting to not charge unnecessary to customer without their faults. There has been similar complain by other society members. Please process refund for high bill charged due to unwanted spike in bills.
My house was close for 5 days in May. And we have hardly used any more units.

MSEB Electric Bill for consumer no[protected] has been surprisingly high in some months in recent times. November'2018 it was Rs1510, April' 2019 it was Rs 1630 & June' 2019 it is Rs 2350
whereas generally the Bill is around Rs 1000. No a/c or high current consuming appliance is used the small 1 BHK room. There is something definitely wrong in metering. A thorough investigation is to be done immediately to ensure correct metering in future and reimbursement of wrong charges.

Hello,

We are receiving light bill of around 3000 to 5000 even though there is no air condition at our place.

Address - Ghodbunder road, waghbil, vijay nagari annex, Building 14, flat 62, Thnane west - 400615

There is definitely something wrong in the meter reading or in the meter itself. Please send someone from your side to check as early as possible since we are already paying this huge bill amount for more than 4 months now.

Regards,
Kirti Menon

Hello, I am teenant- and connection is in name my landlord Mrs madhavi haldankar. This complaint is regarding faulty electricity bill from mahavitran MSEDCL.
I paid bill of RS 610 for the month of May on 8th June but in bill of June 2019 again this is showing pending. For June month bill showing only 63 unit but showing pending 613 inr. I paid through paytm and it was successful transaction. I am attaching photos as proof. Please send...

Respected sir and madam,

We had complaint in Jan 2018 to change our faulty meter. Mseb contractor had change our meter with other meter in April 2019. Since April month we are follow up with local mseb office to do the corrections but till date we didn't find any solution. Please look in to this.

Consumer no.[protected].
Add. B/416, sai kalkai Prasad apt. Nagindaspada opp. Gayatri mandir, nallasopara east 401209 palghar Maharashtra.

The meter reading is blank and mseb contracor for meter reading had put an arbitrary figure and bill amount is 18 560 for Month of May . which we never received in thelast 17 years inspite of complaints it is going to a blind eye . i will not be able to may such high bills because earning is just 70000 per month do we eat food or pay electricity. this has been a case for long time i really dontknow what can be done here

I am living in dombivili (regency estate) from past several months but my electricity bill was never more than 800 rs. From last 2 months my bill is 13000 and 17000 which is very very high considering we only use one light, fan and ac at one time. I registered a complain for the faulty meter but it has been more than 20 days and nobody is attending to it. When i visit the office the staff misbehaves and says wait for 2 months at least, it takes atleast 60-75 days after the complain to check the meter.
The electricity bill is more than the rent we pay and we can't afford it, please help.

Am MSEB Consumer ( Consumer No[protected], Billing Unit: 3905 Hudkeshwar SDN, Tariff/Category: 092 /LT I Res 3-Phase
PC/MR/Route Sequence/DTC: 8 /[protected] /3671067
Pole No: 000SH1 )
Complaint: Receiving VERY High Electricity Bill since many years. Had complained 07 years, MSEB replaced meter but no change. On repeated requests no solution.
Having active load: 07 W LED bulb 03 Nos, 60 W Fans 02 Nos, 380 Ltr Fridge 01 Nos, 32" LED TV 01 Nos; Average monthly bill Rs[protected].
Not using high power gadgets such as Geyser, AC's, Microwave, Ovens etc.

Am very much sure of Faulty Energy Meter ( L & T Make, Type ER 300P, Sr No: [protected]), same was replaced once 07 years before.

Am physically challenged hence need help & cooperation at earliest,

Requesting MSEB to replace with new calibrated & checked Energy Meter at earliest.

Since 2 months I am complaining about my house light bill, So many time I logged complain also. But still, my problem is not resolved.

I have paid all the bill amount and connection charges.

Here is the list of complaint ID registered with Mahadiscom:
[protected]
[protected]
[protected]

I am totally fedup with Mahadiscom services and their management.

Hi I am writing this as I am tried and sick of this bloody mseb electricity service very Tuesday the is a load shedding of 9 hours I just wanna ask one thing that why only new panvel electricity is being cut and why not of khanda colony and old panvel .Who ever is the head of mseb new panvel needs to know how to work it's a very pathetic and poor service from mseb I wish these shot service goes away and private company like reliance or tata should come in panvel .. Because mseb I don't think u guys deserve to be in panvel.u been giving [censored] service since decade I also wanna know who is the head of men panvel area and just wanna talk with him face to face once poor service mseb and their employees. Pathetic please go to hell or die in gutter but don't work if you guys don't feel like working half of the time they don't recibe our calls so why are we paying them for and giving them the salary let them beg on the street if they wanna work like this..Brainless people working in mseb

The old meter no 7636259, has changed on 2nd March, 2019. The meter readings of changed meter was ended with 4663 on 2 nd of March. The new meter is being installed. However till date the all billing cycles we are received average unit bills. The reading are not as per the newly installed meter. So kindly regularize the bills as per newly installed meter on 2 nd March, 2019
Consumer no :[protected]
BU : 5118
Name : Satish Akade
Mobile : [protected]

Dear Sir/Ma'am

From Thursday onward there is a power cut at my house.

We have given complaint about the power cut issue to call center for about 10 to 15 times but no action is been taken yet.

Today I personally went to MSEB office for give the complaint. The complaint was taken at the front desk as well as sent to the MESB Line men through Whats up application. but no action is been taken yet.

Kindly do the needful for the same.

Thanks with Regards
Rex Mathew

Dear Sir/Madam,

I am staying in taloha phase 1, sector 5, navi mumbai. Regularly we faced electricity cut. Morning afternoon evening night whatever. We paid amount regularly. But we need a good, proper service from your end but still we not get. Our building is dhanashree pearl, a multi story building. But there is each and everything is perfect but electricity is very very poor. Please say your team to do this proper work so that next time we said is happy for your service. We are basically fed up . We all member requested to you to take proper action in this issue. Your person who do not any call reply his no - [protected]. Atlist say what time he solve the issue or anything but when we called his reply like angry type. This is not the way to talk with customer. I am your customer not colig. Anyway please took into this matter

Thanking you
Sourav

Consumer No :[protected]

Its been more than 6 months since our electricity bill is increasing without any change of gadgets and have not been increased to understand justification of increase in bills.

You are requested to check the meter if found falulty and kindly replace the faulty meter immediately.

Moreover past bills shows units consumed for same period of last year and this year shows unexplainable increase in consumption.
Please attend and rectify the mistake at earliest.

VINOD ASRANI - CONSUMER

Dear Team,

I stay at Ng Regency Thane balkum,
Below is my consumer details
Consumer no: [protected]
BU : 4541 Kolshet Urban S/DN.

We have only 3 fans, 3 tube lights, Fridge, Washing machine and 2 bulbs.

We do not have AC at my home.

Since last one year my average bill amount is under 900 to 950

But suddenly from last month onwards we are started getting 6.5k followed by this month amount is 8k which too high as per our consumption.

Request you to please get it checked bcz the amount is beyond my capacityandi could not be able to bare it.

Thanks and Regards,
Kamlesh Jain

Last two months they are increasing my light bill I already raised complaint against this but no resolution. they had sent double amount bill this month I m really very disappointed we are middle class person even we don't have this kind o[censored]sage but they are not given any resolution plz so something if possible take action against them... Screenshot for your reference.