Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Due to cyclone since no electricity available in our area, so we stopped our production, who is responsible for our loss in 5 days. Nobody take responsibility, continuously calling to area Engineer. Two phase connection available and 3 not.We tried to register complaint so many times verbally and telephonic.
CUSTOMER NO[protected]
Date of issue- 12 June 2019 till date

To whomsoever it may concern,

I Jackie Harish Damania residing at Virar west.

Meter number[protected].
Billing unit - 4464/Virar west S/DN./Virar O&M.

My complaint start from June 2018 where we did not receive electricity bill and we as consumer proactively went to electricity department complaining on same, on checking it was identified that there was some wrong payment done against our meter number

To our surprisingit was also identified that our meter is not functional from September 2017 and we are only getting avg units bills per month.

We gave letter in written asking for replacement of meter since it was not functioning, till date no resolution. We are being charged avg units from September 2017 till date.

Every month we get bills as per convenience of Maha vitran, we have even got electricity bills worth RS 1 lakh twice, we go to your office near Virar west and then simultaneously your office at global city for revision which is done every month and then we end up either paying high amount or less amount.

Some feedback about staff at electricity dept

Mr Bhoir (Sits at global city offfcie) - He has only 1 answer to all the queries, answer is meter would be replaced soon that's it, we have been hearing since last 1 year.

Mr Umesh Kadam(Sits at global city office) - He is Mr ananonymous coz I have seen him only once at his place and rest of the time either he is on visit or out for work, probably the most busiest man in Maha vitran .

Mr Mahale (Sits at Virar electricity office) - He is the one who listens to problem and tries to give solution but is limited since doesn't have support from higher people.

I have to write this in very disgraceful manner is because we have been visiting your office every month for bill revision and meter replacement but no solution till date.

Can we have an answer towards the meter replacement and probably some better staff working at Electricity office rather then telling consumers running to and fro who actually wants to genuinely pay for use.

Expecting an answer.

Regards
Jackie Damania
[protected]

Dear Team,
This is second time i am raising my issue, same thing happened Year ago, No action been taken Place,
https://wss.mahadiscom.in/wss/wss-Once in a year always raise high bills, to correct it i run behind the mahadiscom team 1 month then they reduce to half, after wasting my time, Leave & efforts.

They do once in a year.
Request to see my 1 year history & do the needful

I am from gagalani nagar, amravati 444602 Maharashtra, facing power cut issue since 10:00pm to still time . We all colony of Gagalani nagar is trying to contact with local division office, bt they are switch off there phone for no disturbance. They are only doing time pass with consumers, this is happen just becz there head boss that is Mr. Bele Incharge for local division for Gagalani nagar is doing chill and doing timepass with consumers ..! Need to take strickt action against this complaint

Thank you ..!!
Hitesh Taywade
Gagalani nagar, Wadali naka
Amravati 444602

Dear Team,

We have received electricity bill for very high amount in the month of June ‘19 than the usual/regular bill.
We have not increased usage of electricity then how the bill amount increases 8 times more than previous bill amount !!

Kindly check & revert asap.

Consumer No :[protected]
Previous bill amount : 490.00
Current bill amount : 3760.00

Thanks & Regards,
Sweta Shah

I have received a bill of RS 4400 for the month of May 19, which includes arrear of Rs 1890 for April.But I have made the payment for may through paytm and it is also reflecting in your site under the payment history tab..in mobile wallet section.I need to know why it is getting added in my may bill.
My consumer number[protected]
Shri Hamid Khan
My payment date for April is 16.5.2019
Transaction I'd [protected]

Sir,

Want to bring it to your kind notice that the supply of electricity in my home was breakdown from last 4 days. we have registered online complaint on 13/6/2019. Complaint No.[protected]. We have communicated with your service People but they are not responding to our call .
The break­down of the electric supply is causing a lot of inconvenience and trouble to us.

We request you to kindly look into this matter immediately. Your immediate action in this regards is highly appreciated.

Consumer Details as under

Shailesh D. Patel
Consumer No[protected]

Dear Team,
this is to bring to your notice that we are facing issue of bill amount since 2 months. previously my bill value was under Rs 25000/- last month it was Rs 35000/- and this month it is 41890/- would request you to please have a meter check and let me know the reason for increase in same. as i doubt that some thing wrong may be happened.

Hi,

Consumer Number :[protected]

I am getting a very excess bill that is above Rs. 3000/- since few months.The bill appears to be inflated as I know for certain that our consumption of electricity is not so high as to warrantsuch a high bill.
I request you to please look in this matter seriously and send your person to check weather somebody is doing theftof electricity from our meter or the meter is faulty. Please inform us the reason why am I getting so much excess bill and when are you going to send your person to check our meter.I appreciate if this matter o[censored]nfair excess billing is resolved at the earliest.Waiting for your immediate action.Thanking you.

Yours faithfully,
Rashmi Vishwakarma

Respected sir/Madam,
MY METER REF;[protected] BU 4595.
I have tried to submit the hard copy of the complaint to MSEDL River residency office at Chikhali pimpri chinchwad area.They have provided one cell number of Mr.Dengale ([protected]) and asked us to call that person and hard copy of complaint has not been accepted at office.Mr.Dengale simply visited without any instrument and just by visualization predicted that the meter is absolutely correct and no problem with the meter.Need the utmost support from MSEDL concerned agency to get the meter checked as we are getting minimum Rs.1200/- month and we highly suspect the meter faultiness...Thanks and regards LCShastri

This is to bring to your kind notice that it's been 8 Months since the application for new connection for electricity supply been made but till now there is no progress. It's becoming very difficult for us to stay without electricity . We are continuously visiting your sub divisional office at Lanja and divisional office at Ratnagiri, also doing telephonic follow-up but we have been only hearing that it will be done soon but in vain.

Regards
Umesh matkar
Son of Sulochana matkar
[protected]

Hi I'm living in Manjari budruk Gopal Patti deepak nagar. There is no electricity only at my home in my area since 13 June 2019 and almost 24 hours crossed. I gave online complain, I visited to MSEB office situated at hadapsar. I called more than 30 times to online complain forum but don't seeing any action towards my complain. I'm frustrated now.
I gave online complain, firstly they were saying you've not paid your bill however I paid 4400/-that means they are not maintaining their data properly. I did provide all the details about how did I make the payment. I personally visited to office they didn't pay attention towards me and were not polite while talking.
There is some problem from pole and I'm trying to cantact them again and again.
Employees are saying I'm coming in a hour coming in 15 minutes but it's been more than 24 hours no one visited here

This complaint is related to MSEDCL power supply in Vasai Municipal Industrial Estate.The issue we have been facing is, there is no on- time information provided by MSEDCL towards power outage. Few incidents which have caused huge losses to my factory are as follows:
17th February : Power cut from 11.45am - 5.15pm
No information given. The reason for outage was repair / change of the transformer in one of the plots in our...

Today there is no light in virar from 11am to 6pm again it came at 8pm and again went off at 9pm and still, as this is going on for past 2-3 days mseb don't care to give a reply to consumer's complaints and the customer care guys don't even have any update why about power failure in any specific area, and just don't pay bill and than see how these guys will coming barking at your home to disconnect your connection, mseb don't give a f#ck about consumer's complaints, is there anybody who can listen to us and take a strict action against these [censored] mseb and it's employee's.

I am Manoj R Dusad, Residency of Wakipada, Naigaon East, Palghar. consume number :[protected] unit number : - 4359.
we are suffering Power cut problem from last 21 hrs in our area but dint seen any action by Mahavitaran person, more then 1000+ complaints are raised for this problem but no action.
and i like to say you one more thing that in my are we have 3 phase of power cable and we are connected in Phase 2, from past 3 month we are observing that phase 1 and phase 3, never having power cut problem, but in phase 2, everyday at least 3-4 times of power cut.

so, sir please look into this matter and your vaulable time to us

Thank you !

regards
Manoj R Dusad

Want to bring it to your kind notice that the supply of electricity in our locality is breakdown from 10 hours today. The frequent break­down of the electric supply is causing a lot of inconvenience and trouble to the residents.The studies of the children are suffering as they are unable to study at night especially during their examination.

We request you to kindly look into this matter immediately and ensure that there are no breakdowns in future

The power goes very frequently and almost daily, they are not paying any heed to the quality supply. For petty reasons the electric supply is disrupted bringing lot of inconvenience to all the residents and business establishments in Vasai East. Twice my refrigerator got spoiled and once my LED TV. Due to power fluctuations. They need proper maintenance of the power house and also upgrade the system. Very dissapointed with this kind of pathetic service. In this modern day of technology still they persist with old infrastructure as if they are doing some obligation on consumers. Or they feel they render these services for free.

Dear Sir/ Madam

I have log a complain for Theft in our building from last 3 month no action has been taken, I have call so may time to customer support, email the details and contacted local area office to take the action but there is no respond for the same.

Complaint ID:[protected].

Request you to do the needful to help or society.

Thank You

I am residing at Virar east. Yesterday whole night electricity was not there; might be reason is rain.. But rain poured only for 30-45 mints.. But then also electricity not came and finally it came after 10 hours.. And today there is no sign of rain or no wind issue nothing. Then also from 10 electricity is not there.. It come for 5 mints then again power cut for 1 hour... I don't understand what you are guys are doing so late. And if there is issue then why you start for 5 minutes.. What is reason behind power cut.. And why you are doing power cut at night. Or you guys having in Colebaration with Inverter company... Really guys frustrating time...

Hello, I Am Vivek Pathak Living At Virar East. Due To Rain There Are power Cuts At night. But even when it's not rainy there are major power cuts at night which makes the living of a being very horrible. Because people come home after there daily work schedule and after reaching home they suffer such a horrific experience. Please do something for it ASAP. Because electricity has become a basic necessity and if it's not fulfilled a normal human being will be angry on it.