Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Customer no.[protected]
Billing unit. 4746
Maharashtra state electricity distribution company.

My bill date was 27 feb 2018 but as i was out of town i made the payment on 2 march 2018 with late payment charges..

But i was surprised to know that the local electricity board employees have disconnected my power connection without any notice.

As per act if they want to disconnect the connection, they have to give atleast 15 days notice.

But in my case no such notice has been served also when i called them for reconnection, their answers were very rude & dictating.

In this regard pls note that as a customer we always ensure to pay our bill on time, if sometimes the payment is delayed we also pay late payment charges. But electricity board employees treat us as regular & willful defaulters & resort to illegal disconnection without notice. This practice is rampant in billing unit 4746. This is causing lot of mental agony to customer. Request strict action against the involved employees & ensure that they don't act like dictator & di illegal things.

Regards

Dear sir, i have already told to the sub devision this matter but they did not help me, my costomer number is[protected] billing unit is-0680. Sir i have paid 1820rs twice its deducted for only two months their after they give me bill they cheat my 1300 plus rs so please investigate the matter and paralyse the company for cheating with costomers.

Dear sir/ma'am,

Consumer no:[protected], 4676, 3

An application for correction in address. Request you to correct the address as indicated below:

Address need to be corrected as below:

Raeesa shaikh
E wing, flat no.002, vivant chs, lodha splendora, g. B. Road, bhayenderpada, thane west-400615.

As electricity bill is an important document for the proof of address and bill payment but sir still we have only one time bill received from your agency.
We have bill payment charges pay online but original biil is important.

Dear sir
I am from malegaon district (Nasik). I had applied for new connection for my factory project in june'18. Since then my connection is not completed till now. On inquiry i had been told that new meters are not available at malegaon but this non availability of meters is from last 4 months. My entire project is ready but is not able to start without power and my fixed costs are increasing day by day. I had taken huge bank loans and my interest cost is on. Please take this matter as early as possible as i am missing market opportunities. Thanking you

My home of consumer number[protected] in panvel is vacant and nobody is staying there. I was getting minimum bill for zero consumption and i was paying the same. But in february 2018, there was a fire near meter area and most of the meters were burnt. Those were not replaced for almost 10 months. For these 10 months, i received the bill of 200 units per month.
Now the meter is replaced in august 2018 and it is showing zero consumption again since nobody is staying there.
I request you to reverse this additional bill of 200 units per month and give me the fresh bill of minimum charges every month.
I will pay it immediately.
Sincerely yours

Ref. Consumber no.[protected]
Bill no.[protected]

We were out of town for last 4 days. We came back last night and found out that our electricity connection was disconnected. The bill payment due date is today i. E.[protected]. So we went to the main kothrud office and there somebody asked us to pay rs. 236. We paid. Then they asked us to pay 1970 rs for the bill. We paid them rs 3000.00 check.

We need to know why our electricity was cutoff on[protected] and bill payment was due on date[protected].

Dear, sir/madam
I, col paresh chandra paul (Retd) r/o 404, amber, nyati empire, kharadi, pune-411014, have submitted application for replacement of my faulty meter (Consumer no[protected], billing unit-4746, wadgaonsheri sub division, pune, maharashtra) with the assistant engineer, msedcl, kharadi, pune on 12 aug 2017.

No action to replace the existing faulty meter has been taken so far. I have visted/contacted the office of assistant engineer, kharadi, pune on several occasions. However, every time they having been telling that 3 phase meters are not available with them. It's just unconvincing that there was no availability of 3 phase meters with assistant engineer, kharadi for last 1 year and 7 months.

I am paying excessive amounts every month as flat rate is being charged.

You are requested to look into the matter and arrange to replace the said meter at an earlier date.

Regards
Col paresh chandra paul

Ref:
Consumer no. :[protected]
Billing unit: 4598 :ganesh khind sub-dn.
Tariff/category: 092 /lt i res 3-phase
Pc/mr/route sequence/dtc: 7 /[protected] /4598186

The address of msedcl bill of above consumer number (Name: ajay arun shirodkar) is wrongly mentioned as
"nda road near ramnagar bavdhan tal mulshi pune 412111"

Please correct the above address as follows :- br...

Dear sir/madam,
For past 4-5 months i have been experiencing high electricity bill costs, in-spite of regular or low usage. Within this period a complaint was placed to the regional mseb branch office, that looks into the where-about of the electricity consumption of my area. Even after this action the issue hasn't been resolved.
Details:
Area: warje, pune
Average monthly consumption: 150-180 units
Current reflection: 261 units [off and on for past many months]

Kindly look into the matter and do the needful.

Thanks and regards,
Ritu rao

Hi,
My name is sachin shinde, my msedcl meter consumer number is[protected], my address is plot no 105, surve no 124/1a/3/2, siddhi green park, phursungi, pune. My meter is installed on 21/1/2019 and operational sinse 14/2/2019. I can see meter display is not working continuosly. It shows reading only if heavy load such as fan is running.

Please replace meter with correctly working meter.

Thanks,
Sachin shinde

Heavy billing done by msedcl since october 2018. First, meter was faulty, after replacement of meter, bills got even higher. New meter checking done, no problem, but bills too high, please help. Msedcl consumer no. :[protected], meter in name of : raghuram chityala, tenant on rent name :yuvraj pawar, mobile : [protected], email :yuvi. [protected]@gmail.com

My consumer no is[protected] mr kirtikar. I am being charged rs[protected] monthly since last 10 months and nobody is taking my written complaints at kalyan branch near tata power area. Due to this i called up on 1912 and raised my first complaint / request in sept 18 but its was resolved in the month nov.18 as per online status.in stead resolved status high bill of around rs 2000 every month continued reason being i had given my second complaint or request to resolve the same in dec.18 but no solution till (Feb 19) now. When i called back to follow up the same on several times call center people only used to say in process. Finally when i shouted they provided me name & contact of the person who was dealing with my query. When i called him up (Mr gawali on [protected]) on 19.02.19 person picked up and asked me to message him complaint details and my address (And said wait for few days) which was done on same time. Very next day when i called up he was very rude and he said i have to pay rs 236 to recheck the meter and said do not call him or bother him. If had to pay to have my meter rechecked what msedcl is for, just for charging high bill or provide faulty meters. If its not company fault then why i was not treated promptly by the complaint assigned person? Why should i suffer just because people in kalyan east branch are really careless. My actual bill was coming around rs 500 monthly and due stupid people at site i have paid almost rs 18000/- during these months[protected] p. M). I request msedcl to look into this and resolve my query asap and refund or adjust my all extra paid amount immediately. I can not pay more than what i use. I have same electrical things at home from day one & i don't use ac, washing machine or geezer.

Hi team,

I have raised online request for Faulty meter & Change of name with all necessary documents uploaded on May, Jun, Aug 2018 but i have not received any response on it as its showing assigned state for long time. I have asked customer service about it. They told me to go to main office to ask specific authority person which is not in my area. Then i went to this office to inquiry they simply told me that you don't have to come here go to office in your area without checking their system. Then i went to office in my area to inquiry they asked me what documents i uploaded & they need hard copy. I showed them printouts of my complaints acknowledgment. But they did't help me without docs. So whats the use of online complaints i have raise with uploaded docs? Please solve this issue on priority.

complaint no:
[protected]
[protected]
[protected]

Thanks,
Mahesh K

My consumer no.[protected]
Bu-4018/kolhapur
I have requested local msedcl office regarding change of my faulty meter since 6-7 months. My unit consumption is not much as charged in bills. So i have requested regarding this matter but still i have not received meter.
So i request you look into the matter at the earliest.

Thanking you.

Regards,
Ramesh puranik

Hello

I have paid bill of 500rs on 1/02/2019 through google pay. Today while checking through google pay i found that it was telling you have unpaid bill of 510 so i paid it today through paytm.

Please check and let me know whether it is adjusted in coming month bill or whether it is refunded back to my account.

Thanks and regards
Nithish bs

I anil kashinath dhande, consumer no.[protected]. The above electric connection is "permanently disconnected" on[protected] and the meter is also removed on the same date, but the electricity bill comes continuesly even after removing it. We also complained in the mahavitaran office but no action is taken till now. So please help me for the above mentioned problem.

Sir
My consumer no :[protected]
On monthly bill the name : kailash c belwal
Address: flat no. 4 om sai apt viratnagar p p marg virar west 401303
I have been receiving inflated bill. I am shocked that i am receiving every months bill more than 1000 rupees. However despite of having load shading and all power cuts in area continuously i am literally shocked that how i am getting that much of bill. I confirmed with my neighbors.
The meter reading is saying faulty. So i have been charged on 150 units randomly.
Again for the month of february i have been charged for 150 units despite of not consuming even half of that power. Even though i have made payment for current month kindly check my meter as bill shows meter has faulty status.
I hope you will resolve it as soon as possible.

My consumer number is[protected], adress plot no. 6 south city, cidco mahanagar ii, waluj, aurangabad.
The connection is in the name of my son shri. Ketan godbole
We have installed a 5 kw roof top solar in march 2018. The net meter was installed by msedcl, waluj, gramain.
Even after 8 to 10 months of installation, the net meter is not tagged with msedcl system.
We are getting energy bills showing fictitious readings of consumption. I have lodged written complaints & have taken acknowledgement from the assistant enginner.
As on date we have surplus generation of 750 units over & above our consumtion, inspite of that on 14/02/2019, we have received energy bill of rs.13930/-
Is it not a harassment? Whether govt. Of maharashtra want to promote generation of renewable energy or want to discourage the initiative in this regard.
The complaint letters are not replied to.
I hope my this on line communication result into a positive result.

Hi team,

I am vijaykumar shelake consumer id[protected]. On my electricity bill
My address appearing wrongly.

I have been trying to correct my address since sept 2018 as i already raised online request for same[protected] request - address correction) but i have not received any response on it as its showing assigned state.

Please solve this issue on priority.

Thanks,
Vijaykumar shelake

With reference to my previous letter dated november 13, 2018, i am very sorry to state that even after 3 months nothing has moved an inch and my hopes of getting an electrical connection have faded away because of corrupt officials and a system that provides help to people who are ready to grease the palms of these corrupt officials. I have decided that i will not pay any “bribe” and will not give a single paisa. Details of my plot are as follows: plot # 5 in dehene, shahapur
I was contacted on 22/11/2018 by mr. Avinash katankar sdo msedcl mobile # [protected] asking me to send him all the documents related to this case and to meet him in his office at shahapur. Subsequently i arranged for an appointment and met mr. Avinash katankar sdo msedcl in his office on 10/12/2018. Mr. Avinash katankar sdo msedcl promised me that within 3 days my electrical connection would be provided. Today is 19/02/2019 and nothing has been done even after all the reminders on the telephone and whatsapp.
I have a few brief words to each one of you and please do not misunderstand my honest submission, which if it remains in me will see the end of me.
1. Shri. Sanjeev kumar, chairman & managing director, msedcl prakashgad,
It is obvious that mr. Avinash katankar sdo msedcl who is your personnel and that he is the one who has been delaying giving me the electrical connection to my farm. It is crystal clear that this man wants his palms to be greased and that’s the reason he is playing a game with me. Please sir i humbly request you to take immediate action and root out corruption.
2. Office of the electricity ombudsman (Mumbai), maharashtra electricity regulatory commission.
Thanks for your letter no. Electombd/guidance/gen 2018/402 dated 26/11/2018 addressed to the executive engineer, msedcl, o &m rural division kalyan for “taking appropriate action and giving guidance to the applicant for redressal of his grievance” if you don’t mind me saying, it’s very easy to write a few lines and pass on the burden to somebody else. I have not heard from the executive engineer, msedcl, o &m rural division kalyan up to date.
3. Maharashtra cm office, 6 th floor, main building, mantralaya, mumbai 400032
Your letter dated 28/11/2018 too has not helped me one bit or otherwise the electrical connection would have been given to me. You had asked me to spell out details about the corruption that was happening regarding the sanctions for an electrical connection and for which i gave you all the details about the actual picture along with names, contact numbers etc.
Kindly look into the matter.
Thanking you in anticipation and hoping to hear from you at the earliest.
Yours truly,

Ronald dsouza
Cc: maharashtra cm office, 6 th floor, main building, mantralaya, mumbai 400032 (Tel:[protected] token id: dist/zpth/2018 dated[protected]”email: [protected]@maharashtra.gov.in