Mahadiscom / Mseb / Msedcl — forcing consumers to pay wrongly charged bills

Address:

Old power house, masoli, dahanu road, Thane, Maharashtra, 401602

Respected sir,

i'm jayesh n. Patel son of naginbhai b. Patel, from dahanu road, having energy connection in the name of my father naginbhai b. Patel with mseb consumer id.[protected].
to support our honorable pm shri narendra modi vision and your efforts in solar energy we decided to go for it in june & installed the same at our dahanu road residence. We took all necessary permission from dahanu mseb and after getting ok certificate we started our solar production.
in the month of august mseb send us bill which includes only consumption of energy and not included production of energy by us. I told them repeatedly to deduct production of energy from consumption of energy but mr. Kanse official person from mseb not ready to listen and keep sending only consumption unit bill.
after 1 month kanse says that consumption meter is faulty (Actually they doesn't know solar meter reading) & keep sending average bill 266 units. I asked them you've given us green signal after testing everything and we started production. Now meter is faulty this is not our fault our solar production meter is ok & it show production o[censored]nit properly
(June. 1.03 kwh
July. 128.80 kwh
August. 250.45 kwh
September. 221.96 kwh
October. 334.23 kwh
November. 143.41 kwh (At 4.35 pm. November 14th 2019).
Why don't you (Mseb) deduct our production unit from your average unit. On november 5th they replaced their faulty meter.
i've submitted 4 complaints in mseb customer care after 4 months all of them are still pending it shows assigned and not closed yet. Recently i called them they says your complaints forwarded to palghar.
mr. Kanse from dahanu mseb is not ready to listen anything & behave rudely contineously arguing and harassing, forcing us to pay wrong bill. And not ready to accept his fault.
now you tell me why we should pay wrongly charged bill which shows only consumption o[censored]nits and not deducted solar production unit. What's the use of solar energy if mseb official like mr. Kanse not ready to accept his fault and keep sending wrongly charged bills.
recently on 7th december, saturday mseb sent us notice and given us 15 days to pay bill otherwise they will cut our power connection.
all the copies attached in attachment folder please check that.
i here by request you to look into this matter and give me your final verdict as soon as possible. Because of this type of officials people will afraid to install solar panels, they set very bad impressions in the mind of consumers. So take necessary action against them immediately.

thanking you.