Mahadiscom / Mseb / Msedcl — ggn number a 15 digit number was being sent directly to my mobile.

Kaul Priyanaka

Address:

MSEDCL,Qasba peth Branch,Pune

For go green initiative i logged with 15 digit ggn number on the last printed bill available with me. You sent only 13 digit number. It was not accepted by system. I sent repeated requests but get only 13 digit number repeatedly, the website asks for 15 digit number for logging/enquiry.
Instead of twists & turns can you please send directly 15 digit ggn number from latest bill relating to meter no:[protected] to my registered mobile [protected] or the related email id kaulak.[protected]@rediffmail.com.
This request may be treated as exceptional as i am not able to trace the spot where the 13 digit response number could be fed to achieve the latest ggn. From"view bill"screen ggn number is not recorded. Printed bill dt 25.8.2020 is delivered to my address till writing of this mail.
Please simplify by sending latest ggn number on my mbl [protected].

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Comments

Kaul Priyanaka

Instead of sending the 15 digit GGN number relating to latest bill [printed copy not yet received on my address] they are twisting the issue by sending 13 digit acknowledgement to enquire from a site where the result would be available.From that page no space/place is visible to put this 13 digit & get desired 15 digit GGN Number. My repeated requests/complaint again gets similar responses & issue remains unresolved till date.
Instead of the twists & turns can you please send GGN number relating to latest bill dt 25.08.2020 to my regd mobile [protected] Ot to my regd Mail Id kaulak.[protected]@rediffmai.com.That will expedite my going for "Go green initiative".This GGN number is not available on"View Bill" on your website either.