Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Dear sir / madam,

My consumer no[protected]
I have given new mesb connection on
March march 10, 2018 application no. 13052936

But we have not received the corrected bill every months
& not collect the monthly reading
Already we complaint three time
* complaint[protected] dt. 15 march 2019
* complaint[protected] dt. 06 oct 2019
* complaint[protected] dt. 13 oct 2019.

We have received the bill in sept 2019 rs. 26100.00
All 15-19 moths reading mentioned in sept 2019 bill.

Therefor mesb charges the unit in high rate
I request to you kindly calculate the reading monthly average reading form
Date of service provided.
Less our paid amount
Dt. receipt no. amount
14.3.2019 0408364 390.0011/02/2019 0407387 390.0014.01.2019 0406485 1170.0015.10.2018 0390754 680.00
Thanks & regards,
Shankar[protected]

Meter reading of my small office was taken after a gap of more than 11.5 months. Even when my office was almost closed in last 4 months, the consumption being shown is 10066 units and meter reading as 18788.
Even the meter reading taken on 10th of october 2019 is 8957.3 only.
Against an average billing of 165 units per months, i have been sent a ridiculous bill of rs.100400/=.

Even though it appears to be a clear case of faulty meter reading taken by the staff of mahadiscom, kharadi, pune office of mahadiscom is neither ready to admit their mistake nor prepared to recheck the meter reading or check if the meter is faulty. They are forcing me to first pay the amount and then only they would check the meter.

Respected sir,

I agree i have not paid a bill for 2 consecutive months, which is my mistake, but your person in my absence came to my residence, cut off the meter, inspite of my wife saying, she is paying in one hour, he cut off and talked in a very humiliating way with her, which is against the modesty of women's, i need to lodge a police complaint against people, kindly make your senior yo look into the same

I have made a payment towards the bill on 19 sep 2019, the payment was made through mobikwik wallet, and the payment was made successfully (Operator ref no. Mk01008jares).

Even after making the payment and it is not reflecting with mseb i have sent email as well however no response from there.

Reg mobile number [protected]
Order id mk[protected]

My consumer no is[protected], staying in kamothe navi mumbai. I am facing power disruption since 1:00am of 8th oct2019. I tried all customer care no but unable to concerned officer.
Till the writing this complaint power supply was not restored in our building and even our area.
It very pathetic that power not restored to normalancy even after 14 hrs of blackout.
Request to pls look into the matter at earliest and ensure power supply to be restored for all.
Regards,

I would like to bring to your notice that the number for enquiring about electricity in sector 35 (Contact number:[protected] never picks up the phone even after several attempts. This is not once or twice, but several times. It is the responsibility of the person in charge to communicate the time required for restoring back the electricity, especially during the night. But the above number is never responding. The other numbers for other sectors in kamothe pick up their phones, but they have no idea about the other sectors and know only about their sectors.

My consumer no. Is[protected]. The connection is in the name of sudesh marutirao rokade. Address b - 23, pradnyangad appartment, off sinhgad road pune
Billing unit - 4612/peshwe park sub-dn/parvati
The flat is generally not occupied, because, we stay there occasionally when we come to pune. On 30th september 2019, when i went to the house, i found there was no power in my flat. When i checked at incoming supply, a wire was found to be disconnected. I got the wire connected from an electrician, because, it was not a sealed connection.
Next day morning (1st october) i went to pay the bill, which was rs.2200/-. I deposited rs.3000/- at @10 am & obtained receipt.
When i came back home in the evening, again i found the power was off, when i asked to check, i found my energy meter was not in place. When i checked with security guard, i was informed, that, meter was removed by msedcl at about 12.30 pm.
I do not understand, how & why msedcl should remove the meter after the bill was paid. There is no notice given. Next day when i went to enquire, i was told, 2nd october being holiday, nothing can be done.
I do agree that bill was overdue till 30th september, but, when the bill was paid, why was the disconnection needed. The payment receipt enclosed.
I urge to reinstall the meter.

We, the residents of building savariya residence near abhiyanta colony pipeline road savedi ahmednagar 414003

Would like to draw your kind attention towards the street lights is not working in our locality. Since last 2 months.
Kindly pay attention to our locality it is very very important to have street lights in our colony

I had raises name change request[protected] on mscb portal on 8th july 2019 and it has been assigned status for last 3 months.

After request seeing my request in assined/ received status i called customer care and executive informed me it will take 2 billing cycles to approve. I waited for 2 billing cycles that is july and august and started calling them whenever i get chance but always get reply from them that it will change in next billing cycle for last 3 months and providing wrong information in very arrogant way.

I called mseb call center on 28 sep 2019 and the executive told me that she will follow up with sub division office the get it resolve asap.

Then no repose after 6 days i again call on 4th oct 2019. (Today).

I called them 4 times on this day,

1st time executive shouted at me and unwillingly disconnected call.

2nd time i called again routine inquiry the were telling me wait for one more billing cycle then i asked to transfer call to senior executive after hesitation they transfer the call to senior execitive called monika, first she informed me same thing and disconnected the call unwillingly.

3rd time i called it went to mumbai mseb call center as i informed by neha kumbhar and after same rutine enquiry i asked them to transfer the call to senior executive then they routed my call on floor to 2-3 executive and after forcing them from me they transfer call to neha kumbhar and she told me that she will call to sub division office and arrange call back within an 1 hour at 1.10 pm and disconnected call. I waited for their call back till 3.00 pm and called again 4th time.

After same rutine enquiry they were telling me this ia not name change request, it is correction in name hence i have to visit sub division office and fill form and produce document there.

Then i asked whether the online process i am following is correct or wrong but she doesn't answered instead repeatedly telling me to visit sub division office then i asked her to redirect call to senior executive as my issue ia not resolved. Then unwillingly she transfer call to monika senior executive and the most arrogant person i saw in my life. Instead of listen to me she started shouting at me that i am calling repetitively and harrasing them and told to visit sub division office and cut the call when i denied she told me to do whatever i have to do.

Is this we are expecting from mseb customer care. If it was private company customer executive then won't behave like this. It ia really hearting.

Hope you will take right action.

Consumer name = prasad rajgonda patil
My consumer #[protected]
Correct route # x8/35/6828/0780/4636972
Mobile # [protected]

I have not yet received electricity bill from date of connection. It's more than 5 months and nobody comes to take my meter reading. I have visited msedcl-sangvi subdivision pune office, they said route number needs to be updated and they have asked for neighbours light bill i have submitted that as well.

Visited the msedcl-sangvi subdivision pune office more than 3 times and submitted the required details and documents but still i have not received correct light bill.

Customer no.[protected]/ billing unit - 4714 ghodegaon sub division manchar

Meter no. [protected]

This is in reference to the complaints registered at msedcl ghodegaon on the subject repeatedly but unfortunately till today complaint is not attended. I would like to bring to your kind attention that the said house is in used only for 2 - 3 days in a month & rest of the time it is closed.

Please change the energy meter at earliest.

I have applied for name chnage of my connection after possesion of my flat from builder.

I have also uploaded all the required documents on the site.

The process is pending since last 4 months and no body has contacted my from mseb.
After repeated follow up on phone and inperson the process is yet to be completed.

My consumer no. :[protected]
Name change request no. :[protected]
Application id: 20553349

We are located at wadki nala. Daily power cut minimum4-5 times. Small company cannot survive like this. No response from the mesb office located here. Lineman also says he is not doing it purposely but there is no resolution for last 6 months. We have raised it so many times. We also raised complaint in mahavitarn app but they subject line found changed. Next time i took screenshot but that compaint went missing in the list. Pls look into the matter urgently.
Here lineman name: nitin more [protected]
Mseb officer: mr. Algikar

My consumer no.[protected] & meter no. [protected].
I have complain regarding over excess amount billing every month, though i m regular & particular bill payer still i am getting bill amounting rs. 2500/- & above every month which is excess as per my electrical use. My meter is domestic meter whereby i am using it for 2 tube lights, 2 fans & 1 tv. My house have sufficient lights at day so no need of switching on lights whole day, only after evening only we are using lights.

I am paying regularly on time so how come you are showing pending amount in this bill no. Ggn [protected] which is 5920/- for the month which is over over excess as per my capacity.
Kindly do the needful & minimize my regular bill amount, you are sending excess
Sandhya nagle

Hi my name is ashok jadhav. My average electric bill is around rs 2500 to rs 2700 per month and this time i got a bill of rs 11740 this was shocking, we didn't pay last month bill but in this month we got triple month of bill this time. We went to mseb office but they told to complain first online then only they will take action on it. Even their is problem in rating.

Cons no.[protected]
Rec'd. High amt bills of our bill, this is my native home bill. Since last 4 months my father (Age 64) visiting msed office with actual reading certified by msed electrician & then the bill amt reduced by officers. All this process took 3 to 4 hours as well as msed office is 4 km away from my village. When we ask officers abt wrong meter reading, they simply answer, they are pvt contractor we don't know abt them. Pls see age of people requesting you..

In wagholi area i am holding a flat whose power supply is getting cut frenquently and its having fluctuations in supply also., due to which we are not able to work from home since we are a it guyies

Please take a action and implement on it so get a good service from mseb department

.
Below are details of mseb
Wagholi light bill — cusumer number –[protected]
Billing unit 0817 hadapsar unit

Mrs vrushali narsale
201 prestige park near raisono college wagholi.
Pune maharastra india.

Contact [protected]
[protected]

[protected]@gmail.com
[protected]@gmail.com

Respected,

We have meter reading and billing issue from long time.

Meter reader person put wrong reading, don't know from where he gets those reading. Even after informing him he is not taking his ownership.

In aug month we get 10 units bill and this month 20 units, but consumption is 56 and 49 respectively.
To prove this i have taken picture in my mobile after meter reading sms from mscb. Attaching recent reading image for reference. Reading in sms 1097 reading in image 1172.

This is very frustrating situation for us, we do regular complaint about service but no one work on them. We did online complaint offline complaint but nothing happening. If you don't want to do any action then why you fool people by providing customer support.

My consumer number is[protected].

Hope this issue will resolve in this forum.

Savarkar colony no 2 vishrambhag
Taluka-miraj district-sangli

We don't have street light
Our homes in darkness. Please

Please light the street. At night it was difficult for our family to go. Due to being very dark. There are lights on the left side but there are no lights in front of our three lands
Please sir. It's my request to you. Please solved problem

Consumer no.[protected]
Bill supply for sep-2019
Bill shows total unit=12064
Current reading =281, *adj. Unit=11783 *adj. Unit reading is f. R before meter replace. Exact difference of reading not added in this bill
Previous month old meter reading f. R=11705
So, difference of old meter reading upto new meter replace
Is[protected]=078 units.
Bill should be =281+78 (Adj. Unit).=359 unit.
This unit consume for 2 month.
So each month bill unit should be =179.5 unit
But current bill unit come for two month is 12064 unit
Billing ammount = 186110/-

Please correct this bill so i can pay as early as possible
Enclosing photo copy of old meter reading before replace with new meter, previous bill copy