Mahadiscom / Mseb / Msedcl — Non availability of 3 phase supply

Address:Nagpur, Maharashtra

Dear sir/madam,

My consumer no. Is[protected] and having lt connection in power grid repeater station located at 400 kv substation koradi.

Due to 3 phase underground cable cut we are not getting a 3phase power supply. Fault location already located and has been informed to local electricity office at koradi we want a complaint id for the same as the there is power shut down since last night dtd 1.8.2016 and still issue has not been resolved.

Regards
Vivek sori
Mobile no. :[protected]
Dy. Manager, power grid (Nagpur)
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Date: 15th August, 2016

M. Dhanraj,
A 101, Sahyadri, Sector 2,
Vasant Nagri, Vasai (East),
Pin 401208.
Mob: [protected]

The Officer-in-Charge,
MSEDCL,
Palghar Dist.

Respected Sir/s,

Sub: Maintenance in the surrounding area of Transformer.

We are staying in Vasant Nagri, Sector 2, Vasai (East) consists of 14 buildings and having one Transformer, for the past 17 years. Every day we face electricity problem due to fault in transformer which supply to these buildings / societies without any intimation. The functioning is same as earlier or sometime worse. It is understood from some of our members of that your staffs connected to maintenance department were not maintaining the surroundings of transformer and insisting that the power cut is due to transformer fault and also due to the grass, plants grow frequently and afraid to go inside the area any time. Why this is happening? It is because the maintenance department is not properly doing the work. It is the duty of staff connected to maintenance department and the efficiency is not kept in their work from time to time. The fenced area around transformer is belonging to MSEDCL and hence this is purely a dangerous place having high voltage.

Every year before monsoon and also on Fridays and any other day convenient to your staff do their work properly in the past and this year onwards I hear from some of the members that we have to pay Rs. 2000.00 each from 14 societies i.e. Rs.28000.00 for this work. I do not know the conspiracy behind this. Since there is something wrong in this and I bring this to your notice for an immediate action and eradicate in the grass root level and request your staff to clear the place to enable them to work properly in that place without and fear. I have personally seen some of the area where transformer installed are not cleaned properly under these circumstances the staffs are not working on regular basis.

As I understand in most of the places where transformer is kept the place cannot be concreted and the cables are covered with soil for easy replacement as and when required. Existing place again unloading huge quantity of soil or rabbit will not solve any problem and even on that grass will grow. To avoid all these things request your maintenance department should do their work frequently on time bound basis. I am bringing this to your kind understanding and for some result.

With the above reality in mind I request your earliest action in this regard will be highly appreciated.

A reply is awaited.

Thanking you,
Yours faithfully,

M. Dhanraj

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