Mahadiscom / Mseb / Msedcl — payment made online wrongly debited / request id fail - for refund

Address:

B-302, Rohan Garima, S.B. Road,, Shivajinagar, Pune, Pune, Maharashtra, 411016

Sir,

Ref : customer name - prakash changede
Customer no.[protected]
Billing unit no. 4598
I always make online payment. Also made online payment of rs. 1110/- on 21/03/2020 against march 2020 bill by following all steps as per your online site. However, my bank central bank of india debited rs.1115.76 (Msedcl mumbai mhin) instead of rs.1110/-. Shockingly, your site also displayed that the "request id no.[protected] your payment rs.1110/- for payment transaction id is 0 was fail due to amount mismatch".

Sir, it appears that there may be some software problem at your end. I therefore, request you to please refund me the amount of rs.1115.76 forthwith, so that i can pay the correct amount of rs.1110/- immediately to msedcl.

Thanks in advance.