Mahadiscom / Mseb / Msedcl — very high bill and employees not entertaining my complaint

Address:#201 , Clementine apts ,, , नियर आल्फान्सो चर्च, Thane, Maharashtra, 401202
Website:wss.mahadiscom.in/wss/wss

I have received a very high bill which amounts to rs 28000!! I have been paying around 2500 even though the meter status is faulty and have been complaining about it since more than six months at the mseb office at vasai west and also online but no reply and my several mails have been unanswered. How can i get a month bill of rs 6500 as i am the only lady at home and my son works at call center and he is not at home mostly to use so much electricity. Also the monthly bill of 6500 if divided by 28000 for so much months its still high i am not able to afford such a high bill and cannot pay such a big amount of rs 28000 because of your negligence!! My meter has been faulty for many months and suddenly your are giving me a high bill of 28000. Please look into this and resolve this matter as i will not be able to pay or afford such a high bill when there is not so much consumption. I have complaint last year also about high bill but still this matter is not solved and now you give me such a high bill. My nieghbours receive around 1000 to 1500 bill with family of 4. I have not consumed 2310 units for 4 months its very high unit for two people in the house. I dont have so much money to pay as the bill is very very high and i dont think i have consumed so much units the meter is faulty and your workers only change it when they want too. I have been telling them to change since more than a year. I also dont know if there is a meter theft as my neighbors get low bill around 1500 rs. And the mseb guys at vasai west near krishna complex are not ready to entertain or listen to complaints and their only solution is pay the high bill.. Please look into this matter.
Was this information helpful?
No (0)
Yes (0)
Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahadiscom / MSEB / MSEDCL
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    4130
    Pending
    0
    Resolved
    504
    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Mahadiscom / MSEB / MSEDCL contact information