Mahadiscom / Mseb / Msedcl — wrong bill sent by mahavitaran

Address:Raigad, Maharashtra, 410101

Dear sir/madam

As we ere using the electricity of mahavitaran. The amt of billing was nil (0) in the period of june 2018 to september 2018. During these period i had done the enquiry that why the bill is nil for these month that time your officer has told me that there is no problem with it your bill is nil only..., and even during this period i have from last few months the bill was coming in proper way...in last month i have paid the bill amt. Of rs.1060/-. Suddenly in current month how the bill can come amt. Of rs.9520/-.
I have went in office of karjat as well as in neral officers is tells me:-
1. You might have pending bill of previous months even after i have paid all the bills.
2. Your meter may be faulty you give a request to check meter... Before that you have to pay 200/- rs.. For these checking... Then what is work of these employees i don't understand...
3. You check out your wiring at home that is might be faulty...
4. Your nabour or some one might be taking your electricity from your meter... The place were i am staying is not slum or chawl it's is building and everybody have there own meter...
The graph which is showing the consumption of electricity is high in last month... Then how your employees can say that there is a pending bill of previous months.
In neral office one of the officer said that we are sending only average bill... Its not our work to check the reading of meter...
Then once year you worker will come to check our meter and then you will give us huge amt of bill... You is responsible for that...
The employees which they have kept in office they don't have sense to speak with the customers they are giving such a silly answers and arguing with us... They don't have proper answer with them...
Our nabour has a same reading in meter which we have... Then how we have got so much bill...
Below details of history

Up to 06 oct 2017 - paid - rs. 2570/-
Up to 28 dec 2017 - paid - rs. 1720/-
Up to 29 may 2018 - paid - rs. 580/-
June 2018 - rs. 0/-
July 2018 - rs. 0/-
August 2018 - rs. 0/-
Up to 15 sep 2018 - paid - rs. 3520/-
Oct 2018 - rs. 0/-
Nov 2018 - rs. 0/-
Dec 2018 - rs. 0/-
Jan 2019 - rs. 0/-
Feb 2019 - rs. 1070/-
Up to feb 2019 - rs. 1060/-
Suddenly new bill month of
March 2019 - rs. 1060/-
April 2019 - rs. 9520/-. Graph direct up.
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Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
May 09, 2019
Updated by jakbonal
I had Complaint on 23rd April 2019, till date no any reply from MSEB
what a care less people are there, also reminder mail sending every 5th days but no reply.
call centre number not connecting hours and hours.
please find the attach file of mailed.

Complaint comments 

Comments

Fluke reading Billing is made-Since connection, No reading image, Is found On bill without Visiting On meter site
Four complaint's are registered online but still no action is taken.
UAN[protected]
Suhas Anant Purandare
Claim settled
Dispatch date5feb19
Claim id MHBAN[protected]
MEMBER ID.
MHBAN[protected]
When I will get pension amount at pune
Getting delay
Pl sort out and reply me on mail id
[protected]@gmail.com

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