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Mahanagar Gas Complaints & Reviews

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Updated: Apr 22, 2026
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Mahanagar Gas reviews & complaints page 13

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K
Kinjel
from Mumbai, Maharashtra
Feb 10, 2021
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MGL Docket NO - 4268226

We have been following up with MGL for last four years for PNG Gas connection in our premises. We have visited their MGL Building in Bandra Kurla Complex, from where we were sent to their service center at BKC (family court). We tried to submit the application and the registration form with fees there but the staff directed us to go to their Tardeo office. At their Tardeo office we were informed that MGL marketing officer would visit us and complete the registration process. but no one has turned up. We had also contacted their online dept and were visited by Mr Kamble who said that since our application is offline he cannot accept our request. We have been in touch with their call center (Mr Chandan Mahane / Ms Shweta many more) and they assure a call back which never comes. The only call back that we receive is a feddback to rate their call. Also when we requested the contact details of the nodal officer Mr Rishi Kumar and Mr Elaviya, they refused also the number available on the website doesnot exists. We have a gas box installed in our building premises, the only thing MGL had to do was extend the pipeline. A new customer wanting PNG connection is struggling for last four years, the dilemma is what after getting the connection????
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    A
    abrahamaj
    from Mumbai, Maharashtra
    Feb 6, 2021
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    Address: B3/19:1-2 Sector 3, Vashi

    Dear Sir,
    MY BP [protected]
    CA[protected]
    My Gas bill is being debited from my bank. W here as on 4/1/2021 I have made a payment of Rs.1208/- vide Instrument No 3299758 online against the bill. The bill amount was already deducted from the bank.

    Since this is an extra amount kindly add this amount in the deposit amount or adjust in the next bills

    Thank you

    Yours Sincerely

    A J Abraham
    [protected]
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      M
      Manisha Panjwani
      from Thāne, Maharashtra
      Feb 5, 2021
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      Address: Hiranandani EState Thane West

      Hi, from the day one no one is coming for reading and I m getting zero bill, also while connecting, person asked me for money for gas pipe where I suppose its free of cost upto 1.5mtrs, and My pipe distance was not even 1 mtr..No one is responding mail regarding bill its worst service
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        S
        Sangeeta Fakare
        from Mumbai, Maharashtra
        Feb 4, 2021
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        Address: 501-C, Om Siddhi, Sector-8, Charkop, Kandivali West , Mumbai- 47

        Complaint regarding Mahanagar Gas Bill . January 2021 we received almost double bill Rs 1958/- though we are using Mahnagar...
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          M
          mangeshsharma31578724
          Feb 4, 2021
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          RESPECTED HIGHER AUTHORITIES OF MAHANAGAR GAS AND VIGILANCE DEPARTMENT

          My Name is Dilip Swaminath Kori

          I m labour working for MGL Gas Pipe Line since 15 years Experience with my labour associate labours

          Now I m working in Worli Area under AIC Santosh Jagtab [protected]
          And TPI Third Party Agent Murli Kamble [protected]

          There are many points to Put Enquiry Against AIC SANTOSH JAGTAB AND MURLI KAMBLE TPI AGENT

          Santosh Jagtab is Currently Handling Worli Area and Colaba Area of MGL ...he is taking disadvantages of his Post

          Since he got Area Of Worli Slow Progress is Started he is not trying to give results fast and not trying to complete project fast

          My Name is Dilip and I m also having two labour with me and I had got Worli area and got 2 Building Rico Darshan

          AIC Santosh Jagtab had taken training in Don Bosco of two labour and asked them 1 question and failed them in training and they had given right answer still he had failed them ..

          We have practical experience from last 15 years since we have not our Own company and working for Labours contact from MGL with TPI...and such type of AIC is doing unfair with Labour of MGL

          we want special Enquiry Against Santosh Jagtab AIC Worli and want meeting with Vigilance Officer of MGL so we can elaborate face to face

          And have number of points to loose his job ...I have number of MGL Contractor who ready for invest but not interested to Work under AIC Santosh JAGTAB Dur to his Arrogance Behaviour

          He had given badwords also to us from our mother and sister because we are North Indians Uttar Pradesh Labour

          And also one point he is keeping TPI For every Project Murli Kamble who had worked for MGL as Project manager earlier and he had resigned his job

          We want investigation against AIC SANTOSH JAGTAB AND MURLI KAMBLE TPI

          I m esclating this issue to CM Of Maharashtra
          Chief minister of Maharashtra
          Sir Uddav Thackeray
          [protected]@maharashtra.gov.in

          I m providing their number also and with photo

          Murli Kamble Agent working for Percentage
          Mobile [protected]

          Santosh Jagtab MGL AIC
          [protected]

          We Want investigation Against Santosh Jagtab AIC and Murli Kamble TPI

          And I m Providing my contact number for communication with MGL
          Dilip Kori
          [protected]
          [protected]
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            P
            PPZ
            from Pune, Maharashtra
            Feb 3, 2021
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            Security deposit refund not received

            Address: B2/203, The Rutu Estate, Off Ghodbunder Road, Thane (W) 400607, Maharashtra state

            Dear Sir / Madam,

            I am PNG customer; details are as under:

            Name: Pravin Pandharinath Zope
            BP: [protected]
            CA:[protected]
            Address where connection was given:

            B2/203, The Rutu Estate,
            Off Ghodbunder Road,
            Thane (W) 400607
            Maharashtra state

            I had requested to permanently disconnect my PNG connection and I was informed by email on March 18,...
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            D
            deepti rakesh patil
            from Mumbai, Maharashtra
            Feb 1, 2021
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            Address: A 501 , Sagarmata Building Charkop, Kandivali - west, Mumbai - 400067.

            Complaint regarding Mahanagar Gas Bill . January 2021 we received almost double bill Rs 1753/- though we are using Mahnagar gas pipeline from more than 2 years and always we received bill around 800 to 850. but this time we got very high bill. so i am requesting you to please look into it and solve the issue.

            I hope necessary action will be taken and excess adjusted in the next bill.
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              S
              Shraddha1204
              Jan 31, 2021
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              Address: Flat No. 1204, Swayambhu Gaondevi Building, Asara Colony, Chinchpada road, Borivali East Mumbai 400066

              Dear Team,

              This complaint is about Mahanagar Gas Ltd. As we are not staying at register home and not using pipeline Gas from last 9 months but you are still charging on assumption.

              This complaint already informed to customer care and Also mailed to [protected]@mahanagargas.com but still no use. Every month we are receiving bill around Rs.700/- which is not nominal charges, and why should we
              pay.

              Please check and Stop charging on assumption.

              Here my details below

              Customer name :- Smita Prakash Kadam
              CA :[protected]
              BP :- [protected]

              Regards,
              Smita Kadam
              [protected]
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                D
                Dilipkori
                from Mumbai, Maharashtra
                Jan 28, 2021
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                RESPECTED HIGHER AUTHORITIES OF MAHANAGAR GAS AND VIGILANCE DEPARTMENT

                My Name is Dilip Swaminath Kori

                I m labour working for MGL Gas Pipe Line since 15 years Experience with my labour associate labours

                Now I m working in Worli Area under AIC Santosh Jagtab [protected]
                And TPI Third Party Agent Murli Kamble [protected]

                There are many points to Put Enquiry Against AIC SANTOSH JAGTAB AND MURLI KAMBLE TPI AGENT

                Santosh Jagtab is Currently Handling Worli Area and Colaba Area of MGL ...he is taking disadvantages of his Post

                Since he got Area Of Worli Slow Progress is Started he is not trying to give results fast and not trying to complete project fast

                My Name is Dilip and I m also having two labour with me and I had got Worli area and got 2 Building Rico Darshan

                AIC Santosh Jagtab had taken training in Don Bosco of two labour and asked them 1 question and failed them in training and they had given right answer still he had failed them ..

                We have practical experience from last 15 years since we have not our Own company and working for Labours contact from MGL with TPI...and such type of AIC is doing unfair with Labour of MGL

                we want special Enquiry Against Santosh Jagtab AIC Worli and want meeting with Vigilance Officer of MGL so we can elaborate face to face

                And have number of points to loose his job ...I have number of MGL Contractor who ready for invest but not interested to Work under AIC Santosh JAGTAB Dur to his Arrogance Behaviour

                He had given badwords also to us from our mother and sister because we are North Indians Uttar Pradesh Labour

                And also one point he is keeping TPI For every Project Murli Kamble who had worked for MGL as Project manager earlier and he had resigned his job

                We want investigation against AIC SANTOSH JAGTAB AND MURLI KAMBLE TPI

                I m esclating this issue to CM Of Maharashtra
                Chief minister of Maharashtra
                Sir Uddav Thackeray
                [protected]@maharashtra.gov.in

                I m providing their number also and with photo

                Murli Kamble Agent working for Percentage
                Mobile [protected]

                Santosh Jagtab MGL AIC
                [protected]

                We Want investigation Against Santosh Jagtab AIC and Murli Kamble TPI

                And I m Providing my contact number for communication with MGL
                Dilip Kori
                [protected]
                [protected]
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                  N
                  Naik Vanita
                  from Mumbai, Maharashtra
                  Jan 27, 2021
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                  We have been using Mahanagar gas pipeline for more than a year and we always get a bill of around 1000 rs. This time we got a bill of 3608. I'm sure we are being charged extra. Request you to please look into it.

                  CA number:[protected]

                  I hope necessary action will be taken and excess adjusted in the next bill.
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                    A
                    Akshaykrsharma
                    from Mumbai, Maharashtra
                    Jan 23, 2021
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                    Address: Bhakti Park, Wadala East, Mumbai

                    I receive bill for Rs. 3054/- for a month. We are a family of two adults and two children. How can we get this much bill. Before pipeline our monthly usage was max of one gas cylinder. Slowing slowing it's now became triple of what we use to pay earlier.

                    Please see to it the revert
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                      V
                      Vaibhav y
                      Jan 23, 2021
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                      No action taken for wrong billing.
                      Notices have been passed for disconnection after going through such a bad situation of Lockdown . continues harrasment is done to me and my family for wrong billing .inspite of knowing the fact that we are having a covid patient the tele caller are Continously harrasing for money .even after we requested to submit a proper Bill we are ready to pay, the telecaller are just harrasing us.if MGL is supporting such a wrong activity of the telecaller, then we would wish to Lodge a compliant on such people.
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                        S
                        Samir Hemani
                        Jan 21, 2021
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                        Address: 72,PUSHPAK APARTMENT, 31 ALTAMOUNT ROAD

                        MGL contractor has abandoned the pipeline installation in our building halfway after collecting money. Pipe gasline not installed since last 5 years on one excuse or other.
                        Pushpak Apartment
                        31 Altamount Road
                        Mumbai 400026
                        Tel:[protected]
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                          SuvarnaPawar
                          from Mumbai, Maharashtra
                          Jan 20, 2021
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                          Address: B-12 , Sangali Vaibhav Chs. Natwar Nagar Road No 05 Jogeshwari (E)d No

                          Regularly we received gas bill amount like 500 to 700 but this months we received 1981/-
                          it has been over charge
                          plz check n revert.
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                            Swati Rokde
                            from Mumbai, Maharashtra
                            Jan 20, 2021
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                            Address: Hill Crest 5 Blg 601, Mullabaugh, Manpada, Godbunder Road

                            Bill send at one stretch of rs 9000 please check

                            Ca no[protected]
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                              M
                              Manasi Gode
                              from Mumbai, Maharashtra
                              Jan 20, 2021
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                              Our bill normally used to come up to 700-800 but now it has directly raised to 2500...Please look into this before due date (25.01.21).
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                                Vishaka Ram
                                from Mumbai, Maharashtra
                                Jan 19, 2021
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                                Sir I've received a bill in month of feb on 23/02/2020 a sum of Rs. 114 & I have paid that bill.. but due to these pandemic we have not received yet any bill.. I've send all the details below :
                                CA:[protected]
                                BP: [protected]
                                Meter reading :395
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                                  Mayank Barvadiya
                                  from Mumbai, Maharashtra
                                  Jan 16, 2021
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                                  Over charged gas bill

                                  Dear Sir/Madam,

                                  This to bring you notice to my MGL Bill
                                  C.a number[protected]
                                  Amount for month- Rs 2538
                                  Till now my bill amount is not exceeded more than Rs- 630.
                                  I am not using my gas for any other purpose than cooking. I don't have any geyser connection. I am sure this is mistake from your end.
                                  Kindly rectify as soon as possible.
                                  Till that time I will not be able to pay my amount.br...
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                                  Neeshant Savla
                                  from Bengaluru, Karnataka
                                  Jan 15, 2021
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                                  Address: Neeshaht Savla , D 62, Kalpataru Yashodhan, Opp Fire Brigade , SV Road , Andheri West , Mumbai 58

                                  Sir,

                                  We have purchased new flat at Yashodhan society based in Andheri West. It has been a nightmare for all the members in the society to follow up with the MGL person to get our gas connection. They are unresponsive and always delaying despite commitments. Some members have shifted to the society in July and still they have not got any response from MGL.

                                  Request you to escalate our case so that we get the connection swiftly.
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                                    स्वप्निल मोरे
                                    from Thane, Maharashtra
                                    Jan 14, 2021
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                                    Address: Aban park,manorama nagar road,thane west-607

                                    CA =[protected]

                                    Even after paying bills of the months August & September, next 3 months bill came out of Rupees 5577. MGL is saying that my undue amount is rupees 3743.18.On calculations they have sent me such a high bill? Please do the needful regarding this. Below i am uploading paid bills of the aug & sep month.

                                    -yours truly
                                    Swapnil N More (On behalf of Nandkumar B More)
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