Mahanagar Gas Complaints & Reviews

To Whomsoever it may concern,

I find this to be a very cheap act by mahanagar gas ltd

i'm a MGL consumer CA nos =[protected]
My mobile nos is [protected]

You have mentioned in the last bill sent to me that i have consumed 23 SCM
if this is the fact then, this is how the calculation has to be
23
*25.46
[protected][protected]--
=585.58
[protected][protected]--
then you add 13.50% VAT which = 79.0533

585.58
+ 79.0533
==========
= 664.6333

but you billed me RS 676.00, FYI (i have already paid this amount ).

But you have increased the amount thinking customers are blind and won't check
so this actually is alarming. It truly means that you have been robbing people like me for years now
am i right ?
i will check my past bills and if i find this is a very common practice that MGL is following i will go to the next level .

see what you have billed me for oct 2020

Thank you
Regards
Nitesh P Thakkar

I was getting high amount of bill in November month. Always i get bill around 1000 rupees but in this bill amount get 2465. Please Provide the correct bill

CA no:[protected]
BP no:- [protected]

We see the gas bill for month of October 2020 has come high from the past months.

Please check and advise.

CA:[protected]

Please Note: we tried reaching customer care numbers but no response.

Hello Team,

This is to complain that we have received incorrect billing and wrong units have been charged against our bill dated 24th August 2020 on an Average we used to get 30 to 50 units per month but suddenly in the month of August got the Unit charges of 176 unit and bill amounting to Rs 6341 . We have raised complaints in customer care ample number of times and also sent multiple emails since 28th August but no action is taken and help is provided. We truly believe the charges are incorrectly charged due to lockdown and incorrect amounts have been levied on us instead of charging an average unit and amount.

Hence we request to look into this matter seriously and help us with reversal on billing amount so as a customer we can pay our actual consumption utility bills..

Enclosed the bills for reference

Complaint No : 5045829
BP No : [protected]
CA No :[protected]
Customer name : Bharati Chopra

Data as per Bill Generated

Months Units Per Month Amount In Rs
Aug[protected]
Oct[protected]
Dec[protected]
Feb[protected]
Apr[protected]
Jun-20 31 918
Aug[protected]
Oct[protected]

I have receved bill of 3 times more than my usual billing of the past 1 year in November 2020. What is the reason for this high bill of Rs.924 against an average bill of 325/- for the last 1 year. Please look into the high bill received for November 2020

Meter Reading Very Fast so Plz request you to changed the meter as soon as possible.

Mahanagar gas Consumer number[protected]
Bill is shown as 525/- which I have already paid via MobiKwik on 12 November. Operator ID transaction Reference number MK0100ao4wlx is attached here . MK0100ao4wlx
Please revert urgently.
Regards,
Mumtaz Lalani

Mahanagar gas Consumer number[protected]
Bill is shown as 525/- which I have already paid via MobiKwik on 12 November. Operator ID transaction Reference number MK0010ao4wlx is attached here . MK0100ao4wlx
Please revert urgently.
Regards,
Mumtaz Lalani

C A no[protected]
B P no [protected]
METER no [protected]
NAME RIPAL GOVARDHAN PARMAR
Address. 201 E SANDHYA SUCHIDHAM, FILMCITY ROAD, MALAD EAST MUMBAI 400097
BIll of Rs 3500/ consumption of 102 scm is billed.
bill date 20/11/2020
Please correct the bill and advice immediately.
mobile [protected]
Email [protected]@yahoo.com

Due to Covid-19 i was in my native place and when i saw the cheque date was already overdue.

cheque no : 250651

My address is :
Jagannath s padhy
plot no c/4 g-1
mohan puram
kansai sec
ambernath, maharashtra 421501.

Kindly requesting you to re-issue the dividend cheque.

Over bill issued for the month of October 2020.kindly check the bill copies for further information & do the needful.

Moloy Bhoumik
6:34 PM (5 minutes ago)
to vigilance

Dear Sir/Ma'am,

It's been over 6 weeks now when I had requested for the name change application online by providing all relevant documents required to process.
I'm compelled to write to you because I'm not getting neither any satisfactory response other than system generated email nor any resolution from
your Customer Support Service team.

I'm hoping to get a resolution from your end at the earliest by taking necessary action on the lapses against the concerned department.

Note: For your reference I'm attaching the chain of emails exchanged in the recent past.

[protected]@mahanagargas.com
Oct 21, 2020, 5:55 PM

to me

Dear Mr. BHOLANATH

Use this OTP 925912 to verify your details for Name Transfer.

This OTP is valid till 60 minute .

Regards,
Web Administator,
Mahanagar Gas Ltd.

[protected]@mahanagargas.com
Attachments
Oct 21, 2020, 5:56 PM

to me

Dear Mr. BHOLANATH

We have received your application for Name transfer request for PNG Connection. Your application is attached herewith for your reference.

Business Partner Number (BP): [protected]

After successful verification of your application, you will receive a payment link to pay the Transfer Charge* of Rs. 413 (Transfer Charge: Rs 350 + 18% GST) on your registered email & mobile number.
You can track your application using the application No. TF[protected] from the below link.

Click Here

For any other assistance, you may please dial our helpline numbers 1917 / 26594500 / 61564500 or you may also write at [protected]@mahanagargas.com.

Thanking You,

With Regards,
Mahanagar Gas Ltd.

*Note: Transfer Charge is not applicable in case of demise of registered Customer
Attachments area

Moloy Bhoumik
Attachments
Nov 30, 2020, 4:34 PM (6 days ago)

to Mahanagar, mglinfo

Subject :

This email is in reference to the details mentioned in the subject line. Additionally, I've attached the supporting documents to enable the process of name transfer at the earliest.

Dear Sir/Ma'am,

It's been over 5 weeks since initiating the request for name transfer(21st October 2020) & haven't got any updates or seen any progress.
I want to understand the reason for the unnecessary delay on your end after submitting the supporting documents required to complete the
process of name transfer.

Kindly let me know if there is any discrepancy delaying the process for name transfer which can be rectified immediately at my end.

Note: The details mentioned below is the email I received on the request initiated.

[protected]@mahanagargas.com
Attachments
Oct 21, 2020, 5:56 PM

to me

Dear Mr. BHOLANATH

We have received your application for a Name transfer request for PNG Connection. Your application is attached herewith for your reference.

Business Partner Number (BP): [protected]

After successful verification of your application, you will receive a payment link to pay the Transfer Charge* of Rs. 413 (Transfer Charge: Rs 350 + 18% GST) on your registered email & mobile number.
You can track your application using the application No. TF[protected] from the below link.

Click Here

For any other assistance, you may please dial our helpline numbers 1917 / 26594500 / 61564500 or you may also write at [protected]@mahanagargas.com.

Thanking You,

With Regards,
Mahanagar Gas Ltd.

*Note: Transfer Charge is not applicable in case of demise of registered Customer

Bill received is double the amount of regular bill also consumption showing more than double for the month ? Dont understand how

pl clarify on priority

CA[protected] bill for Nov 20 - BP no-[protected]

Bill received is double the amount of regular bill also consumption showing more than double for the month ? Dont understand how

pl clarify on priority

MGL CA No[protected]. -- the bill for November, 2020 dated 27.11.2020 is received and the same is for Rs.1, 995/- an all time high monthly bill in the last 15 years. The normal billing is around Rs.600. The previous reading taken on 27.9.20 and the two months actual reading is taken on 27.11.20 and the consumption is 68 SCM.

I request MGL to immediately look into my consumption pattern in the last so many years and have the meter and pipes checked and rectify the bill.

My name is K V Rao and I can be contacted on [protected]

This is to bring to your attention to the matter that my gas bill was issued for Rs3, 540.- for the month of Oct and Nov. 2019.
My normal usage of gas is not over the by monthly rate of Rs.1000.-

You are requested to recheck the meter reading and advise why the usage is charged in excess of 3 months usage level.

Please rectify any mistake happened and credit the excess charge to my account with you.

CA :[protected]

Gas is switched off suddenly, Kindly visit and resolve the issue immediately

The average bill for the past several months has been around Rs 400 for two months.
The recent Bill just delivered demands Rs 851

This is double the amount for a two months bill. There are just 2 senior citizens in the house with occasional guests visiting.

Is the meter running fast?

Please get the installation checked and rectify the error if any.

Customer details: Abdul Sattar F-46 ManikMoti, Sarla CHS, Panch Marg, Off Yari Road, Versova, Mumbai: 400061

CA :[protected]

Same usage of gas as for last so many months and years but gas bill is just more than double this time. It is Rs. 3848 which is extremely high for a family of 4 cooking only food as we have aquaguard for drinking water and electric heater for hot water. This is unacceptable and please explain these exorbitantly high charges.

Dear Team,

Would like to understand, how can the bill generated are costing high in terms of amounts.

1) Unit - 21 Month - Aug, Amount 622/-
2) Unit - 21 Month - Jun, Amount 622/-
3) Unit - 21 Month - Apr, Amount 643/-

The above are example of months, the current month of Bill for Oct 2020 has amount of Rs 2050 and unpaid dues of previous bill Rs 1255/-. Total amount is Rs 3583/-...

I fail to understand the calculation, and the increase of amounts.

Request your support.

MGL consumer - CA No.[protected].

Warm Regards
Sunil Rao