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Mahanagar Gas Complaints & Reviews

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Updated: Jan 2, 2026
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Mahanagar Gas reviews & complaints page 17

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R
Rachna Mewada
Aug 31, 2020
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Address: Kandivali mugu

Disconnect line
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    K
    kulkarnind7
    Aug 25, 2020
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    Address: Pune

    It is surprising to note that, still today BP number is not generated. I have paid Rs.500/-online & the amount debited from my bank account. I called them several time but not single call answered. So I mailed them but unfortunately there mail box was also full. On 14/07/2020 Company mailed me that, your application is under process & our team will contact you shortly. After this I mailed them on 19th, 25th, 30th & 31st July 2020 & August 5th & 11th 2020. I have already cleared there all queries. But sorry to inform you that, I have not received gas connection. Thanking you. N.D.Kulkarni, Celll
    Cell No. [protected]. Mail :[protected]@rediffmail.com
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      R
      Rajudeshmukh
      Jul 21, 2020
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      I have paid mgl bill no.[protected] on 07/07/20 & rs. 947.00 have been deducted from my bob account under transaction description[protected]/l2133_mgl/techprocess. Here it should be noted that the bill amount is not 947.00 whereas it is 1065.00
      The mgl says that they have not received any amount for said bp no. Then what happened to rs. 947.00 deducted from my account?. What is the status of that?
      Please do needful to refund rs. 947.00 to me or give me status of the amount deducted from my account.
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        M
        Mohammed Sheraz
        May 27, 2020
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        Faulty gas meter

        Address: Yari Road ,Versova , Andheri west, mumbai -61

        Mahanagar gas consumer number:[protected]

        Dear sir/ madam,

        I, mr. Shahnawaz khan, write in response to the telephonic conversation i had with mr. Avinash on 16th may 2020 regarding concerns with the above mentioned account.

        I believe that the bill i received from your end reflects a much higher bill amount than the actual consumption. I wish to dispute this bill for the following reasons:br...
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        B
        Bhima Subrahmanyam
        May 6, 2020
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        Dear sir/madam
        Sub=bp [protected]
        Ca=[protected]
        Reading remains at 00110 since[protected]
        The current bill is charged without verifying the correct metre reading (115).
        This is uncalled for because of the following:
        1. The gas is not under consumption since[protected]. We are away from home for a very long period. We are still out of navi mumbai.
        2. Metre reading of 00110 is intimated to you on[protected]
        And again on[protected].
        3. The metre reading of 00110 is again communicated to you by email on[protected] in response to your mail.
        4. The total consumption remained at 00110 and it is only 3
        Excess bill was sent to me in the past also. I was made to pay excess amount for not using.
        Pl ensure to send the corrected bill for three units, for prompt payment
        Thanks and regards
        Mrs manikyamba b.
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          G
          gopal krishna chawla
          May 3, 2020
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          CA[protected]
          Bill Group MW020604
          BP [protected]
          Due Date 26.3.2020
          Amount Paid 703/- on16.3.2020 in cash
          at KHAR Colony S O 400052
          Inv SL[protected]
          Bill no[protected]

          please confirm the receipt of payment
          May 03, 2020
          Updated by gopal krishna chawla
          i am getting messages from mahanagar gas to pay the above amount which i have lready paid, details are given in my complaint
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            H
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            Address: Jay Kadambari Building,Mulund-East,Mumbai-81

            On 13 February 2020, I had filed a complaint at Mulund-East branch of Mahanagar Gas Limited.Till date no action is taken on that complaint.The Docket number for the same is 4858620.I request you to look after this matter urgently or I may have to take legal actions against your company.
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              H
              Hemalisumeria
              from Powai, Maharashtra
              Mar 31, 2020
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              Address: Goregaon west, Mumbai City, Maharashtra, 400104

              I had complaint as i was getting very high bill several times. First i did meter check in the month of october where it was informed my meter is fine. Than too i used to get high bill. Later again i complained and asked to do complete check where issue was found and rectified. (With no recommendation from your end)

              Now since issue was there why should i pay such high bill. Since several months i had already paid such high amount with no fault of mine. While complaining several times why did agent didnt inform me to go for complete check up. When technician who came for meter check why didnt he noticed there is something wrong?

              I also visited your bandra office which was again of no use?

              When i already paid such high amount to yll with no mistake of mine why should i pay now after rectification?
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                P
                Pravin Suresh Pate
                Mar 15, 2020
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                unused unit charges refund / late payment fee

                Address: Anand Sadan CHS, Belapur Navi Mumbai, Mumbai City, Maharashtra, 400614

                Kindly bring your notice that, i am a subscriber of the mgl, bearing ca:[protected]; bp: [protected].
                I would like to highlight following problems faced.

                A) mgl gas meter no. [protected] was faulty since two months bill was generated with wrong unit (Extra unit) that was nov 2019 total unit 88 and bill amount inr 2979/- (Two thousand nine hundred seventy nine). This bill was paid as per payment period.
                B) i have...
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                S
                SrinathN121
                Mar 3, 2020
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                Address: SCHOOL, MIRA ROAD, MUMBAI 401107, Thane, Maharashtra, 401107

                We have been using mahanagar gas after shifting to new home. Initially we were getting low bills but after 2 3 months, we are getting bill of more than 1000 every month. I visited the office but they would not take the complaint. Typical babu attitude by these lazy people. Every month i get bill for more than 1000 even though we are out of station. Meter reading is not done properly.
                Fake commitment...

                contact number :-[protected]/[protected]

                BPO No-[protected]
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                  J
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                  Address: Plot A714, khairne midc, opp parimeet hotel,mahape navi mumbai 400709, Mumbai City, Maharashtra, 400709

                  Few persons arrived posing as mahanagar gas representatives in december 2019 & excavated the entire place in front of the plot # a714. When local plot owners asked them to stop their work being improper process, they promised immediate bcc after lines shall be laid down & testing is completed. Its more than 2 months, they never came back nor reply to the message nor attend the call. Photos & documents shall be shared with competent authority for necessary action (If any).
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                    K
                    kailash bhandari
                    from Mumbai, Maharashtra
                    Jan 12, 2020
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                    Address: C-2 / 404, Grand Square CHS Ltd. B/H- Rutu Enclave, NR. Talathi Office, OFF-Anand Nagar Signal, G.B. Road, Thane-400615., 400615

                    C a no.[protected], b p no. [protected],
                    Name: kailash daulat singh bhandari

                    Mobile no: [protected]

                    Payments made through online transaction amount rs.704.00 via debit card xx8897 at mahanagar47405 on[protected]:13:55:09.

                    Amount debited to my account but confirmation message was not received, instead i received the message "server encountered an internal error and unable to process your request'
                    I had paid advance money of Rs.1000 by cheque against my bill, CA no.[protected] on 14th Jan 2020 at Axis bank Dombivli east branch (MGL collection center).I have not received payment receipt. It is showing due amount against my consumer no. Photo attached having banks stamp.
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                      Y
                      Yunus Dange
                      from Mumbai, Maharashtra
                      Nov 12, 2019
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                      Address: Thane, Maharashtra, 401107

                      My average bill of every month from the time i have taken mahanagar gas connection is between rs.1600 - rs. 2000
                      But my my oct, 2019 bill is rs.8000 which is not at all expectable. There can't be any logical explanation for this much increase.
                      I have connected with all there touch points but no one seems to give any solution or even a bifurcation for this bill and even threatening to pay this or else they will cut the connection which is not at all exceptable.
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                        R
                        Ravindra Adagale
                        from Mumbai, Maharashtra
                        Nov 12, 2019
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                        mgl mulund office complaint

                        Address: Bldg No.171/5685, kannamwar Nagar no.1, vikhroli East, Mumbai - 400083, Mumbai City, Maharashtra, 400083

                        Hello team,

                        I am raju shivram adagale residing at bldg no.171, flat no.5685, kannamwar nagar no.1, vikhroli (East),
                        Mumbai - 400083.
                        I have visited with my brother ravindra adagale to mulund mgl office on wednesday, 30th october 2019
                        For new png connection. We met mr. Prakash jadhav (Mobile no.[protected] / [protected]) who is
                        Responsible for new connection in vikhroli area. He gave me one yellow...
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                        A
                        abooresh
                        from Mumbai, Maharashtra
                        Oct 30, 2019
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                        Address: Thane, Maharashtra

                        I had complained (Docket numbers 4659620 and 4662178) that i received october 2019 bill amounting to rs.724/- which is exhorbitant. My last months bills were rs.241/- (First bill);rs.284 and rs.286/- for apr; june and august 2019 respectively. A technician came day before yesterday and declared that there is no leakage and also the meter is fine. And also charged rs.540/-for the visit. But my issue has remained unresolved. How can my meter jump so much suddenly specially since after servicing was done although i told him ours is a new connection but the serviceman said it’s for the entire building. Kindly resolve my issue at the earliest since my consumption is much much lower than the bill amount i received.
                        Meter installed a month back but no one came to connect it with stove . Almost 45 days over ...Thus us Thane vartak nagar area

                        The person who installed the meter took 500 from us and told us he will come to connect it to stove but now 45 days r over and no one has come up

                        Mobile no [protected]
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                          S
                          Sharyu Ashish BAGADE
                          from Mumbai, Maharashtra
                          Oct 28, 2019
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                          new customer my meter 1 day show 1 unit/day ie.per day 27 rupees charges

                          Address: 203, DIVYA RESIDENCY,BEHIND KIRTI POLICE HOUSING SOCIETY, MOHPADA ROAD, KATRAP-SHIRGAON,, BADLAPUR (E), DIST. THANE PIN 421503, 421503

                          Dear sir, I have just Install mahanagar gas meter on 26 October but, meter reading run very fast As within 1/2 day pass it shows. .889 (red digits )previous my hp LPG gas cylinder I used for 60 -65 days (one cylinder price 496 Rs), as my family only 3 members but mahanagar gas meter newly meter running very fast so 1 unit/day i.e. 27 rupees per day bill generated as LPG cylinder cost 496 rupees so for nearly 60 day used496/60= 8.25 rupees...
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                          Nirav Vadher
                          from Pune, Maharashtra
                          Oct 28, 2019
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                          Address: A 603 Pooja Park Nr Vinay Nagar Plesent Park Mira Road 401107, Thane, Maharashtra, 401107

                          My concern is that we have received the bill of 2873 for last two generated bill.. As of today we were in our village since last 15 days and if we hadn't use then why such this over bill is? Pls find out and do the needful. I have already complaint in customer care and the docket number is 4667240.. I have observed lots of times but didn't complaint but now this is very serious and you have to do the needful as soon as possible.. Because our consumption was very low and bill amount is very high..
                          +1 photos
                          As we are in the process of renovating our flat interiors, we would like to shift the MGL meter 2 inches from the place where it has been installed already and want its copper piping to Hob redone, Please go through this and let me know.
                          it doesn't matter if you use the gas connection or not, they by default charge at 0.5 SCMD for bimonthly cycles which is 61 days, so even if you use less Gas the minimum chargeable bill from Mahanagar gas is always 30 SCM which translates to RS 26.08 (SLAB 1) * 30 = RS 783 Gas consumption charge excluding VAT which is 13.50%.

                          So next time you want to go away somewhere, you need to contact Mahanagar Gas and give them a letter stating it so that you will not be available at your residence. they will then not send you any bills. contact customer care where you have to submit your letter
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                            S
                            Sampat Pillai
                            from Mumbai, Maharashtra
                            Oct 24, 2019
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                            Address: B144, Twin Towers, Prabhadevi Mumbai, Mumbai City, Maharashtra, 400025

                            Your area sup nikki shaikh [protected] has been delaying connection to my flat b144, twin towers prabhadevi. He started with saying if my person is that side then he will come! Is this how mgl operates? This was mid september. After lots request, he did send a person around 5th but didn't do the work as he had no tools. After repeated follow ups, last week he sends a person at 615pm despite clearly indicating about working hrs in the society. Finally, yesterday someone was to come by 12 noon. Since then until now, i must have called him 50 times but he does not pick up at all. Stringent actions to be taken with such lethargic people. Trust mgl will take a note and resolve my issue immediately..
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                              Tushar Gudhka
                              from Mumbai, Maharashtra
                              Oct 23, 2019
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                              Respected sir,
                              I am resident of Sachin society, Thane east. This is to bring to your notice that few weeks ago laying of gas pipe line work was undertaken in our society which was completed last week after covering the dig meant to lay pipe line. All the debris was picked up yesterday. But it was not picked up properly and with untimely rains whole walking path has become messy. Also the mud for next building was dropped near our building's gate and then loaded onto the truck. Even this debris were not cleared properly due to which it is causing inconvenience to walk.

                              Our respected prime minister Shri. Narendra Modi is appealing to keep our surrounding clean and Mahanagar Gas Limited being one of the topmost company in the gas distribution market, I hope you will make the necessary arrangements to clean this mess at the earliest and contribute to the honorable prime minister's appeal to keep the surrounding clean and also fulfill your responsibility towards your customers by providing them the best service.

                              Photos the said area are attached with this mail for your further reference.

                              Thank-you,
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                                Mr Panchal99
                                from Mumbai, Maharashtra
                                Oct 19, 2019
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                                Address: Bhandup w, Mumbai City, Maharashtra, 400078

                                Dear sir, i am here bp no [protected], kindly open attachment, the amount of gas bill is so much high bill for oct 19. I have paid previous bill too. Through daily running investigation part & graph scale compare of my previous bill & this latest bill oct 19 is very 3 times higher than previous graph scale, consumption of investigation is normal daily routine as same previous all graph scale bills, so how can suddenly this much units raised higher 3 times den previous bills. I have been attached in attachment all the payments of previous bill details kindly have a see, sir i request you to investigate in this matter & help & support me to. Bp no [protected], ca no[protected].
                                +2 photos
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