Mahanagar Gas Complaints & Reviews

I have received 2546 as my October month gas bill. I am being charged 80 units directly to this month instead of dividing it in 8 months and due to that my slab rates have changed. I am being charged almost 900₹ more because of the difference in slab rates. I have duly paid bills during the lockdown. The meter reading was taken after 8’months so the extra units consumed than the bills charged on assumption for 8 months should also be divided by 8 months and not charged to one month alone. This is absolutely ridiculous to charge the customer higher slab rates because we were in lockdown. Paying 900₹ more because of higher slab rates is totally exploiting us as consumers. Please look into this matter asap. There may be many consumers facing this. It is absolutely wrong to charge us higher slab rates as the units are accumulated over a period of 8 months and not just one month.
My CA number is[protected]
Location- Mulund west Mumbai
Bill id no.[protected]

Hi sir,

Please find the below our mahangar gas limited number and we have received bill of 5075/- for two months. This is the highest bill we received through out our life from mahangar gas.

Please look into this matter asap

Dear sir/mam,
Good day

With reference to subject please be informed we have received bill of rs.1241 without gas supply connection. Gas pipeline is connected but gas supply is not yet started. Our meter reading is also showing 0.

Please advise on what basis the bill is being charged.

We will not be paying the said bill. Request to kindly waive off same & provide the correct bill with minimum...

I am Mr.Kalidin Yadav writing this complaint to stop the gas pipeline connection at my home.I want Remove the gas pipeline connection from the window because of my house renovation. My work is pending due to this. And I am requesting to remove it as soon as possible and I don't need this gas pipeline connection again . Thank you.

Disconnect line

It is surprising to note that, still today BP number is not generated. I have paid Rs.500/-online & the amount debited from my bank account. I called them several time but not single call answered. So I mailed them but unfortunately there mail box was also full. On 14/07/2020 Company mailed me that, your application is under process & our team will contact you shortly. After this I mailed them on 19th, 25th, 30th & 31st July 2020 & August 5th & 11th 2020. I have already cleared there all queries. But sorry to inform you that, I have not received gas connection. Thanking you. N.D.Kulkarni, Celll
Cell No. [protected]. Mail :[protected]@rediffmail.com

I have paid mgl bill no.[protected] on 07/07/20 & rs. 947.00 have been deducted from my bob account under transaction description[protected]/l2133_mgl/techprocess. Here it should be noted that the bill amount is not 947.00 whereas it is 1065.00
The mgl says that they have not received any amount for said bp no. Then what happened to rs. 947.00 deducted from my account?. What is the status of that?
Please do needful to refund rs. 947.00 to me or give me status of the amount deducted from my account.

Mahanagar gas consumer number:[protected]

Dear sir/ madam,

I, mr. Shahnawaz khan, write in response to the telephonic conversation i had with mr. Avinash on 16th may 2020 regarding concerns with the above mentioned account.

I believe that the bill i received from your end reflects a much higher bill amount than the actual consumption. I wish to dispute this bill for the following reasons:br...

Dear sir/madam
Sub=bp [protected]
Ca=[protected]
Reading remains at 00110 since[protected]
The current bill is charged without verifying the correct metre reading (115).
This is uncalled for because of the following:
1. The gas is not under consumption since[protected]. We are away from home for a very long period. We are still out of navi mumbai.
2. Metre reading of 00110 is intimated to you on[protected]
And again on[protected].
3. The metre reading of 00110 is again communicated to you by email on[protected] in response to your mail.
4. The total consumption remained at 00110 and it is only 3
Excess bill was sent to me in the past also. I was made to pay excess amount for not using.
Pl ensure to send the corrected bill for three units, for prompt payment
Thanks and regards
Mrs manikyamba b.

CA[protected]
Bill Group MW020604
BP [protected]
Due Date 26.3.2020
Amount Paid 703/- on16.3.2020 in cash
at KHAR Colony S O 400052
Inv SL[protected]
Bill no[protected]

please confirm the receipt of payment

On 13 February 2020, I had filed a complaint at Mulund-East branch of Mahanagar Gas Limited.Till date no action is taken on that complaint.The Docket number for the same is 4858620.I request you to look after this matter urgently or I may have to take legal actions against your company.

I had complaint as i was getting very high bill several times. First i did meter check in the month of october where it was informed my meter is fine. Than too i used to get high bill. Later again i complained and asked to do complete check where issue was found and rectified. (With no recommendation from your end)

Now since issue was there why should i pay such high bill. Since several months i had already paid such high amount with no fault of mine. While complaining several times why did agent didnt inform me to go for complete check up. When technician who came for meter check why didnt he noticed there is something wrong?

I also visited your bandra office which was again of no use?

When i already paid such high amount to yll with no mistake of mine why should i pay now after rectification?

Kindly bring your notice that, i am a subscriber of the mgl, bearing ca:[protected]; bp: [protected].
I would like to highlight following problems faced.

A) mgl gas meter no. [protected] was faulty since two months bill was generated with wrong unit (Extra unit) that was nov 2019 total unit 88 and bill amount inr 2979/- (Two thousand nine hundred seventy nine). This bill was paid as per payment period.
B) i have...

We have been using mahanagar gas after shifting to new home. Initially we were getting low bills but after 2 3 months, we are getting bill of more than 1000 every month. I visited the office but they would not take the complaint. Typical babu attitude by these lazy people. Every month i get bill for more than 1000 even though we are out of station. Meter reading is not done properly.

Few persons arrived posing as mahanagar gas representatives in december 2019 & excavated the entire place in front of the plot # a714. When local plot owners asked them to stop their work being improper process, they promised immediate bcc after lines shall be laid down & testing is completed. Its more than 2 months, they never came back nor reply to the message nor attend the call. Photos & documents shall be shared with competent authority for necessary action (If any).

C a no.[protected], b p no. [protected],
Name: kailash daulat singh bhandari

Mobile no: [protected]

Payments made through online transaction amount rs.704.00 via debit card xx8897 at mahanagar47405 on[protected]:13:55:09.

Amount debited to my account but confirmation message was not received, instead i received the message "server encountered an internal error and unable to process your request'

My average bill of every month from the time i have taken mahanagar gas connection is between rs.1600 - rs. 2000
But my my oct, 2019 bill is rs.8000 which is not at all expectable. There can't be any logical explanation for this much increase.
I have connected with all there touch points but no one seems to give any solution or even a bifurcation for this bill and even threatening to pay this or else they will cut the connection which is not at all exceptable.

Hello team,

I am raju shivram adagale residing at bldg no.171, flat no.5685, kannamwar nagar no.1, vikhroli (East),
Mumbai - 400083.
I have visited with my brother ravindra adagale to mulund mgl office on wednesday, 30th october 2019
For new png connection. We met mr. Prakash jadhav (Mobile no.[protected] / [protected]) who is
Responsible for new connection in vikhroli area. He gave me one yellow...

I had complained (Docket numbers 4659620 and 4662178) that i received october 2019 bill amounting to rs.724/- which is exhorbitant. My last months bills were rs.241/- (First bill);rs.284 and rs.286/- for apr; june and august 2019 respectively. A technician came day before yesterday and declared that there is no leakage and also the meter is fine. And also charged rs.540/-for the visit. But my issue has remained unresolved. How can my meter jump so much suddenly specially since after servicing was done although i told him ours is a new connection but the serviceman said it’s for the entire building. Kindly resolve my issue at the earliest since my consumption is much much lower than the bill amount i received.

Dear sir, I have just Install mahanagar gas meter on 26 October but, meter reading run very fast As within 1/2 day pass it shows. .889 (red digits )previous my hp LPG gas cylinder I used for 60 -65 days (one cylinder price 496 Rs), as my family only 3 members but mahanagar gas meter newly meter running very fast so 1 unit/day i.e. 27 rupees per day bill generated as LPG cylinder cost 496 rupees so for nearly 60 day used496/60= 8.25 rupees...