Mahanagar Gas Complaints & Reviews

Address: Mumbai City, Maharashtra, 400102

Dear sir/madam
This is regarding my gas bill of this month sep 2019 which is too high as compared that of what i have been receiving all the previous months... Which is rs 1472.. M shocked as i was out of city for a week.. Till now i always got bill around 300 to 400 rs.. Why is the sudden shoot up in the bill plz do the needful n rectify my bill asap

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M

monarkshah

from Mumbai, Maharashtra

Sep 24, 2019

Reading is not proper in bill. We are 5 people where bill should not come around 2600 rs

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Address: 906 Birchwood Raheja Willows, Akurli Road, Kandivali East Mumbai, 400101

I had been chasing mahanagar gas since last six months to correct the bill. But they have simply not responded. What a pathetic attitude

My meter reader is 332 and billed for a reading of 382. I have sent sms with meter reading, lodged complaints with image of meter reading but they refuse to take notice.

Bp (Business partner) [protected]ca (Contract account[protected]

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Address: Thane, Maharashtra, 421503

I had visited with my friend on 31 august with auto rickshaw... There was a pump of mahnagar gas of badlapur... All traffic's happen but no one is there to fill the gas we had asked another pump person he told no one is there to fill the gas in our auto rickshaw

There was huge traffic but no one is there to listen our complaint

Plz take necessary action against badlapur pump

This is my number
[protected]

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Address: Kalpavriksha Bldg, Vile Parle East, Mum-57, Mumbai City, Maharashtra, 400057

Ca no :[protected]

Dear team,
I have paid the bill due of inr 1928/-, on the 6-aug-19, via paytm. (Trxn receipt order no. [protected], operator ref no[protected].

However the payment of the same, doesn't seem to reflect at your end, although the said amount has been debited from my credit card account.

Sorry for the inconvenience

Rgds

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Address: C/601, Linkview CHS, I.C. Colony, CrossRd. No.4, Borivali - West., 400103

Sir /madam,

My mgl consumer no. And other details are given below

Name - benzon julius rodricks
Ca no.[protected]
Bp no. - [protected]
Inv. No. - dom/08/19-20/12138677
Bill date - 06/08/2019
Bill for - august 2019
Due date - 26/08/2019
Amount - rs. 602/- before due date
Amount - rs. 702/- after due date

I would like to bring to your kind...

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Address: BKC COMPLEX, BANDRA E MUMBAI, Mumbai City, Maharashtra, 400074

I paid rs6635/- on 13/03/2019 thro kotak bank chq to mahanagar gas as connection and deposit for procuring gas pipe line connection for domestic purpose. Its almost 5 months no connection given nor money refunded. Made several calls but not received positive response req:4297498. Bp [protected] in the name of pooja vinod sachdev. Every time we call they make false promises stating our rep will visit you or call you but it never happened. Please...

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Address: Royal park flat no 001 building no A11 Ambernath east, 421501

@mahanagargas
Dear team,

My bp no is [protected]. Name sandeep gawade. I have been following up with customer care from last 3 month for refund of deposit amount given for installation of meter as i am no more interested in taking the gas service from you where there is lack of customer centric approach.
Every month i called at the beggining of the month to give my money back. Answer is "your refund is under process...

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To
Managing director,
Mahanagar gas ltd.
Dear team,

My bp no is [protected]. Name sandeep gawade. I have been following up with customer care of mahanager gas from last 3 month for refund of deposit amount given for installation of meter as i am no more interested in taking the gas service from you where there is lack of customer centric approach.
Every month i called at the beggining of the month to give my money back. Answer is "your refund is under process & will be given at end of month. It is mental agony created by your staff.
I need urgent solutions to my complaints with full refund.
I am comman man fighting for my right i. E my hard earned money.

Thanks & regards
Sandeep gawade.[protected].

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Address: A102, PRATIK CHSL, KUSUMAGRAJ MARG, THANE 400607, 400607

Website: mahanagar gas ltd

Sir,
In my earlier mails, i requested mgl to cancel this connection & asked to simply inform me 'full & final' payment so that disconnection becomes hassle-free.in response to this, mgl informed me the 'full & final' amount.
I remitted 'full & final amount' immediately & was expecting mgl's action of disconnection.
But no action has been taken. No information on it & mgl has simply continued to raise bills!
This will be an unending affair!!!
Does mgl not have coordination at their end? Instructions to stop billing should have gone to billing department after my full & final payment! Also instruction should have gone to the operational team to disconnect with advice to me.
I do not wish to pay charges or bills any further under these circumstances.
Will you please instruct for disconnect the supply asap.

Thanks,

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Address: Kulgaon Badlapur, Talathi office, opposite Kaka Gole foundation., Thane, Maharashtra, 421503

It's been days that the engineer and workers have dug within our premises, and have not covered the dugged part.
We run a nursery school and children have twisted their legs, due to rains and incomplete work from the mahanagar gas officials.
Parents are complaining however mr salvi from mahanagar gas says work is being done daily, however no sign of any of the workers.
This is causing so much of difficulty to us, please look into it on urgent basis.

Candida teacher. (Badlapur)
Little angel nursury
[protected]

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Jul 20, 2019

Updated by Ashish Abhyankar Still no update from mahanagar Gas, very slow work.

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Address: G-33 Block, Bandra-Kurla Complex, Bandra (East) MumbI, Mumbai City, Maharashtra, 400 051

As consumer of mahanager gas, i would like to bring it to your notice the late bill payment charge is very high. for a consumer whose bill is 400 to 500 rs. a charge of 100 rs per month as penalty works out to be 240 to 300% pa. this is very high penalty for late bill payment even tough sometimes we receive bill late in the first place.
Further, cheque processing takes so long that we end up penalize for late payment of bill.
for...

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Address: [email protected]; [email protected]

Please note I come to this residence in CBD Belapur(which is locked) once in few months and although have taken a gas connection have not installed any gas unit for cooking purposes. Am shocked to see in the latest bill of May19, a billing amount of RS 2, 826.50, which includes consumption charges of Rs 2, 386.34 (84 units).
Till last month it was never showing any consumption.
Please look into the same urgently and arrange for revised billing.

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Jun 06, 2019

Updated by Shhobhavinod I am also enclosing the current meter reading for your reference which will also prove that I am not consuming any gas at this residence, kindly look into this urgently and favor me with a revised bill.

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Address: Mumbai City, Maharashtra

Sir. L mr pravin gangji malde is mgl costumer. From last two months i received the bill (Late) on the due date only. We are sinior citizens and it is difficult for us to pay the bill on the same day. We have to run to the post office leaving our important work. So please look into the matter and arrange to post the bill as early as possible. Thanking you...

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M

Margaritha

from Mumbai, Maharashtra

May 28, 2019

I need to lock the meter temporarily for three months. Please call me on [protected] or [protected] before you come to do the job as the flat is locked. I will call you again when I will need to unlock the same. I do not want the gas metre unlocked in the house when the place is not being used. Thanking you

ca:210000045856 bill for may - Comment #3444535 - Image #0

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Address: Andheri East, Mumbai City, Maharashtra, 400059

Hello sir/ma'am,
This is with reference to the bill generated date on 11/05/2019 for the subject ca no in the name of satra diwaribein khimjisutra.

The bill amount is generated as rs. 2492 which is incorrect and extremely high than the actual usage. As our previous bill amount used to be rs.1500 approx. You may also refer previous readings & usage details for better understanding of my concern. Please have the same corrected at the earliest.
Request you to look after our complain as soon as possible.
Thank you.

Regards,
Devika satra

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Address: Mumbai City, Maharashtra, 400049

I am a sr. Citizen staying in juhu vile parle west. Our housing society already has mahanagar gas connection. I had recently applied for a new gas connection for my flat, and i filled up the form online and got application number wg/o/51261/2019. However i could not make online payment as i am not computer savvy and even then i tried to pay online half a dozen times. But every time i was asked to give consumer number for making payment. I do not have consumer number, but only the above application number, but the system doesn't accept the payment with application number.in this connection i requested your customer support to help me.in reply they asked me to make payment by cheque.in response i sent by speed post ref no: en17993534in ivr :[protected], my cheque for rs.6635=00 on the saraswat bank - juhu church branch, bearing no. 068924 dated 10.4.2019. However my account is not yet debited for the payment made as above. I then visited juhu post office to find out if my speed post was delivered to you. The post officer checked in my presence by tracking the speed post delivery website and found that the consignment no. En[protected]in was delivered to your receipt section in bandra east on 12th april 2019. Accordingly i emailed to your customer support, but i am still waiting for reply.
Kindly check and please let me know how to proceed further in the matter.
Regards, ashok mehta

May 07, 2019

Updated by Philomena Society I am a Sr. Citizen staying in Juhu Vile Parle West.our housing society already has Mahanagar gas HP connection. As I am using gas cylinders, I had recently applied for a new gas connection for my flat, and I filled up the form online and got application number WG/O/51261/2019. However I could not make online payment as I am not computer savvy and even then i tried to pay online half a dozen times. But every time I was asked to give consumer number for making payment. I do not have consumer number, but only the above application number, but the system doesn't accept the payment with application number. In this connection I requested MGL customer support to help me. In reply they asked me to make payment by cheque. In response I sent by speed post Ref no: EN17993534IN IVR :[protected], my cheque for Rs.6635=00 on The Saraswat Bank - Juhu Church branch, bearing no. 068924 dated 10.4.2019. However my account is not yet debited for the payment made as above.I then visited Juhu Post Office to find out if my Speed Post was delivered to MGL. The post officer checked in my presence by tracking the speed post delivery website and found that the consignment no. EN[protected]IN was delivered to MGL receipt section in Bandra East on 12th April 2019. Accordingly I emailed to their customer support, but I am still waiting for their reply.
Kindly check and please let me know how to proceed further in the matter.
Regards, Ashok Mehta

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A

abhi.yours

from Mumbai, Maharashtra

Jun 26, 2019

Nobody coming at home to take the metre reading and send us the high bill directly.

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R

rashmi satam

from Noida, Uttar Pradesh

Jul 8, 2019

Last 2 days there is no gas available in Shivshruti kurla Nehru nagar locality

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Address: 101 Yogi Heritage, 12 Happy Home Society, Jaywant Sawant Marg, Dahisar West, Mumbai City, Maharashtra, 400068

Sir,
My ca no is[protected]
Bp no [protected]

I says that current bill dt 05.04.2019 is sent for rs 5827.

I am confused to see my gas reading nos.in two months is 168 whereas normally in two months reading comes 30 units approx. You can see the same from past gas consumption history from installation of gas pipe line at my residence.

I had given complaint on consumer service on 15.04.2019. Technician had visited today ie 06.05.2019. On checking the meter he informed that the meter is faulty. He informed me that meter will be replace in next 8 days.

Such high bill of rs 5827 is not any fault from our side.

I hereby request you to kindly send me the fresh bill which is about rs 700 to 800 that i receive. And accordingly i can pay the same.

Else i had to think of shifting my gas supply connection with hp connection in my home as it is very cheap & normal charges.

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Name : Dilip R. Khatate.
BP No. [protected],
Date of Bill[protected].
I had dropped my cheque No. 029852 dated[protected] for Rs. 1235/- drawn on Income Tax Co. Op. Bank Ltd., Mumbai. The cheque was dropped in Axis Bank, Marine Line Branch, Mumbai on[protected]. Due date for Payment was[protected]. A message was received on[protected] my mobile phone no. [protected] that payment was not received and penalty of Rs. 1435/- to be paid. On[protected] a message was received on my mobile "Thank you for your payment towards MGL gas bill dues for Rs. 1235 is received and credited to your account.
On 26-27 message was received "You have defaulted on the dues payble to MGLPNG against CA[protected]. Make payment of Rs. 1435 urgently to avoid disconnection. What happened to my cheque 029852 which was dropped in Axis Bank on[protected]. I had dropped my cheque well in time and in case it was misplaced/missing in your custody it is not my fault. Why should I be penalised for making payment on time. Kindly inform

Apr 30, 2019

Updated by deelip khatate Name : Dilip R. Khatate.
BP No. [protected],
Date of Bill[protected].
I had dropped my cheque No. 029852 dated[protected] for Rs. 1235/- drawn on Income Tax Co. Op. Bank Ltd., Mumbai. The cheque was dropped in Axis Bank, Marine Line Branch, Mumbai on[protected]. Due date for Payment was[protected]. A message was received on[protected] my mobile phone no. [protected] that payment was not received and penalty of Rs. 1435/- to be paid. On[protected] a message was received on my mobile "Thank you for your payment towards MGL gas bill dues for Rs. 1235 is received and credited to your account.
On 26-27 message was received "You have defaulted on the dues payble to MGLPNG against CA[protected]. Make payment of Rs. 1435 urgently to avoid disconnection. What happened to my cheque 029852 which was dropped in Axis Bank on[protected]. I had dropped my cheque well in time and in case it was misplaced/missing in your custody it is not my fault. Why should I be penalised for making payment on time. Kindly inform

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 30, 2019

Hi, regret the inconvenience caused. We are here to help! Please DM us your contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

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Address: Mumbai City, Maharashtra, 400106

Causing inconvenience by digging and creating hazardous situation to the general public at sector 16a nerul. Firstly of all want to check whether the public in our area is interested for gas. If there is no demand then why creating digging? Secondly want to check whether approval was taken from concerned authorities for digging well maintained roads. For whom or whose benefit or interest such measures were taken if the public is not in demand.

Thirdly and most important after one week the sector 16a nerul road is still not repaired having stones and air pollution adding manance to summer heat. Usually such repairing to be done along with re tarring immediately. Who gave authority to keep the roads still not re tarred for more none week.

An explanation along with action of re tarring is expected immediately.

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Address: B1302 SHAILESH TOWER SECTOR 19-A NERUL, Mumbai City, Maharashtra, 400706

We are getting highly inflated bills of mahanagar gas since last few months.
While our bill used to be appx rs300 earlier, now it comes as rs 900 /rs 2100 every alternate month.
Complaining to the company, they send some thirdparty person who threatens that "if there is no meter fault we have to pay rs 650."
Then some doubtful assessmentof meter is done which is very shady and then the representative declares meter is fine, so pay rs 650.
No explanations for, why the bill is inflated for the same household with variations from rs[protected].
Consumer has no say and is just a mute witness to this collusion between the gas company and the third party service maintenance.
I feel the bills are purposefully inflated so that we are forced to get the meter checked and pay the service agency.
Connection details
Bp no: [protected]

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Address: Gate no. 3, H-WING New Gitanjali Co-operative Housing Society, next to Rd Number 3, Panchsheel Co-operative Housing Society, Raheja Twp, Malad East, Mumbai, Maharashtra 400097, 400097

Dear team,

I was applied for png connection 4 month back but still it is not done.

I have already paid all my registration fees in october 2018.

Various time i called customer care but same response from there end, (Next 24 hrs our person will call you) but almost 15 day over no call from mahanagar gas.

Few days back i have received mail from customer support with their regular standard line.

"thank you for giving us an opportunity to serve you and we acknowledge receipt of your e-mail appended below.

Our team will review your concern with due care and update the status to you suitably."

I am very disappointed in the service provided by mgl. They have delayed the installation and made false commitments which is very unexpected of a reputed company such as mgl.

If an immediate action is not taken from your side then i will be compelled to legalize this matter by taking it to the consumer courts.

Refer the below detail for your reference.

Name :- tanaji shankar shinde
Request no :- wg/0/46398/2018
Bp no :- [protected]
Docket no :- 4261512

Swapnil shinde
[protected]

Mahanagar Gas Complaints & Reviews

File a complaint to Mahanagar Gas

Mahanagar Gas reviews & complaints page 18

too high bill

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incorrect bill

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badlapur mahanagar gas pump complaint for not having workers to fill the gas

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bill payment related

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late receipt of current month bill

not received refund for gas pipeline connection

non receipt of deposit refund amount

non refund of deposit amount

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my request for disconnection is being delayed & unnecessary bills being raised

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exterior gas pipe line

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late bill payment charges very high.

I am not residing at this place and yet received a bill for consumption of 84 units

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ca:210000045856 bill for may

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gas excessive billing

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unable to get consumer number

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mahanagar gas excess billing

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missing cheque

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not re tarred sector 16a nerul roads even after weeks of digging

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excessive gas bills

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Mahanagar Gas Complaints & Reviews

File a complaint to Mahanagar Gas

Mahanagar Gas reviews & complaints page 18

too high bill

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incorrect bill

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badlapur mahanagar gas pump complaint for not having workers to fill the gas

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bill payment related

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late receipt of current month bill

not received refund for gas pipeline connection

non receipt of deposit refund amount

non refund of deposit amount

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my request for disconnection is being delayed & unnecessary bills being raised

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exterior gas pipe line

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late bill payment charges very high.

I am not residing at this place and yet received a bill for consumption of 84 units

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ca:210000045856 bill for may

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gas excessive billing

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unable to get consumer number

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mahanagar gas excess billing

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missing cheque

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not re tarred sector 16a nerul roads even after weeks of digging

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excessive gas bills

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