Mahanagar Gas Complaints &amp; Reviews

Address: In front of Anand Dige madhyavarti gardan,near kanchi banglow, Shree krishna nagar, aptewadi , badlapur east, Thane, Maharashtra, 421503

Whole rode is damaged due to mahanagar gharguti gas line installation process. Road was in very good condition before. But 4 months back mahanagar gharguti gas line was installed in this road. Road is not fixed yet. Installation of gas lines has left huge pits on the road.
This road has been in this condition since over 4 months now. It appears to be worse than the surface of the moon. We people in this area are facing lot of trouble while walking or driving on this road. It is highly dangerous for bike drivers.

+3 photos

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D

Daksha Suvarna

from Mumbai, Maharashtra

Oct 23, 2019

I paid 2892/-
for CA:[protected]
Not received any acknowledgment for the same

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Address: Govandi Road, & Deonar near bus depot, Mumbai City, Maharashtra, 400043

Out let at govandi road, as well as one at deonar, karkare refused to fill gas saying company fitted cars cannot be filled.
What is the reason for this.
Others were freely being served
Regards
R. M. Nair
[protected]
Received a reply auto reply, i presume.
It is unheard of in grievance redressal of rejecting the complaint because it is short.
Size of the complaint determines response to it.
Complaint is simple mahanager gas refused gas filling, as the cng gas tank in our car is company fitted.
No logic
Look into it and resolve
R. M. Nair

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Address: 400708

Sir /madam,

My mgl consumer no. And other details are given below

Name - sarbjeet kaur matharu
Ca no[protected]
Bp no. - [protected]
Meter no.[protected]
Bill date - 06/08/2019
Bill for - july 2019
Due date - 23/07/2019

Amount - rs. 613/- before due date
Amount - rs. 713/- after due date

Old complain docket number:- 4458180 & status of open request-docket no:[protected]Misc matter) they said payment has been tracked and credited to mgl. Now they are asking for 100rs fine from previous bill in this month bill. I have already paid the bill no:[protected] of rs 670/- on 16th may 2019. Now i got the bill is overdue unpaid of rs 100 fine. Today i gave complaint on phone they said they will refund rs 100 in next month. But, still i am receiving reminders to pay my bill and now you have also charged fine of rs. 100. Recently i have called thrice and new complaint no is 4592470.

Request you to please consider adjust and rectify late fee charge in next bill

Warm regards

Sarbjeet kaur matharu

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Divya Pramod

from Badlapur, Maharashtra

Sep 17, 2019

I stay in badlapu east, mohan palms, i paid the amount in february this year, till today i didnt get connection, and your department is saying my name is not in the list, what kind of joke is this. Please do something or i shall go to consumer court.i live in

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Address: Mumbai City, Maharashtra, 400102

Dear sir/madam
This is regarding my gas bill of this month sep 2019 which is too high as compared that of what i have been receiving all the previous months... Which is rs 1472.. M shocked as i was out of city for a week.. Till now i always got bill around 300 to 400 rs.. Why is the sudden shoot up in the bill plz do the needful n rectify my bill asap

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monarkshah

from Mumbai, Maharashtra

Sep 24, 2019

Reading is not proper in bill. We are 5 people where bill should not come around 2600 rs

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Address: 906 Birchwood Raheja Willows, Akurli Road, Kandivali East Mumbai, 400101

I had been chasing mahanagar gas since last six months to correct the bill. But they have simply not responded. What a pathetic attitude

My meter reader is 332 and billed for a reading of 382. I have sent sms with meter reading, lodged complaints with image of meter reading but they refuse to take notice.

Bp (Business partner) [protected]ca (Contract account[protected]

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Address: Thane, Maharashtra, 421503

I had visited with my friend on 31 august with auto rickshaw... There was a pump of mahnagar gas of badlapur... All traffic's happen but no one is there to fill the gas we had asked another pump person he told no one is there to fill the gas in our auto rickshaw

There was huge traffic but no one is there to listen our complaint

Plz take necessary action against badlapur pump

This is my number
[protected]

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Address: Kalpavriksha Bldg, Vile Parle East, Mum-57, Mumbai City, Maharashtra, 400057

Ca no :[protected]

Dear team,
I have paid the bill due of inr 1928/-, on the 6-aug-19, via paytm. (Trxn receipt order no. [protected], operator ref no[protected].

However the payment of the same, doesn't seem to reflect at your end, although the said amount has been debited from my credit card account.

Sorry for the inconvenience

Rgds

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Address: C/601, Linkview CHS, I.C. Colony, CrossRd. No.4, Borivali - West., 400103

Sir /madam,

My mgl consumer no. And other details are given below

Name - benzon julius rodricks
Ca no.[protected]
Bp no. - [protected]
Inv. No. - dom/08/19-20/12138677
Bill date - 06/08/2019
Bill for - august 2019
Due date - 26/08/2019
Amount - rs. 602/- before due date
Amount - rs. 702/- after due date

I would like to bring to your kind...

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Address: BKC COMPLEX, BANDRA E MUMBAI, Mumbai City, Maharashtra, 400074

I paid rs6635/- on 13/03/2019 thro kotak bank chq to mahanagar gas as connection and deposit for procuring gas pipe line connection for domestic purpose. Its almost 5 months no connection given nor money refunded. Made several calls but not received positive response req:4297498. Bp [protected] in the name of pooja vinod sachdev. Every time we call they make false promises stating our rep will visit you or call you but it never happened. Please...

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Address: Royal park flat no 001 building no A11 Ambernath east, 421501

@mahanagargas
Dear team,

My bp no is [protected]. Name sandeep gawade. I have been following up with customer care from last 3 month for refund of deposit amount given for installation of meter as i am no more interested in taking the gas service from you where there is lack of customer centric approach.
Every month i called at the beggining of the month to give my money back. Answer is "your refund is under process...

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To
Managing director,
Mahanagar gas ltd.
Dear team,

My bp no is [protected]. Name sandeep gawade. I have been following up with customer care of mahanager gas from last 3 month for refund of deposit amount given for installation of meter as i am no more interested in taking the gas service from you where there is lack of customer centric approach.
Every month i called at the beggining of the month to give my money back. Answer is "your refund is under process & will be given at end of month. It is mental agony created by your staff.
I need urgent solutions to my complaints with full refund.
I am comman man fighting for my right i. E my hard earned money.

Thanks & regards
Sandeep gawade.[protected].

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Address: A102, PRATIK CHSL, KUSUMAGRAJ MARG, THANE 400607, 400607

Website: mahanagar gas ltd

Sir,
In my earlier mails, i requested mgl to cancel this connection & asked to simply inform me 'full & final' payment so that disconnection becomes hassle-free.in response to this, mgl informed me the 'full & final' amount.
I remitted 'full & final amount' immediately & was expecting mgl's action of disconnection.
But no action has been taken. No information on it & mgl has simply continued to raise bills!
This will be an unending affair!!!
Does mgl not have coordination at their end? Instructions to stop billing should have gone to billing department after my full & final payment! Also instruction should have gone to the operational team to disconnect with advice to me.
I do not wish to pay charges or bills any further under these circumstances.
Will you please instruct for disconnect the supply asap.

Thanks,

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Address: Kulgaon Badlapur, Talathi office, opposite Kaka Gole foundation., Thane, Maharashtra, 421503

It's been days that the engineer and workers have dug within our premises, and have not covered the dugged part.
We run a nursery school and children have twisted their legs, due to rains and incomplete work from the mahanagar gas officials.
Parents are complaining however mr salvi from mahanagar gas says work is being done daily, however no sign of any of the workers.
This is causing so much of difficulty to us, please look into it on urgent basis.

Candida teacher. (Badlapur)
Little angel nursury
[protected]

+4 photos

Jul 20, 2019

Updated by Ashish Abhyankar Still no update from mahanagar Gas, very slow work.

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Address: G-33 Block, Bandra-Kurla Complex, Bandra (East) MumbI, Mumbai City, Maharashtra, 400 051

As consumer of mahanager gas, i would like to bring it to your notice the late bill payment charge is very high. for a consumer whose bill is 400 to 500 rs. a charge of 100 rs per month as penalty works out to be 240 to 300% pa. this is very high penalty for late bill payment even tough sometimes we receive bill late in the first place.
Further, cheque processing takes so long that we end up penalize for late payment of bill.
for...

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Address: [email protected]; [email protected]

Please note I come to this residence in CBD Belapur(which is locked) once in few months and although have taken a gas connection have not installed any gas unit for cooking purposes. Am shocked to see in the latest bill of May19, a billing amount of RS 2, 826.50, which includes consumption charges of Rs 2, 386.34 (84 units).
Till last month it was never showing any consumption.
Please look into the same urgently and arrange for revised billing.

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Jun 06, 2019

Updated by Shhobhavinod I am also enclosing the current meter reading for your reference which will also prove that I am not consuming any gas at this residence, kindly look into this urgently and favor me with a revised bill.

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Address: Mumbai City, Maharashtra

Sir. L mr pravin gangji malde is mgl costumer. From last two months i received the bill (Late) on the due date only. We are sinior citizens and it is difficult for us to pay the bill on the same day. We have to run to the post office leaving our important work. So please look into the matter and arrange to post the bill as early as possible. Thanking you...

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M

Margaritha

from Mumbai, Maharashtra

May 28, 2019

I need to lock the meter temporarily for three months. Please call me on [protected] or [protected] before you come to do the job as the flat is locked. I will call you again when I will need to unlock the same. I do not want the gas metre unlocked in the house when the place is not being used. Thanking you

ca:210000045856 bill for may - Comment #3444535 - Image #0

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Address: Andheri East, Mumbai City, Maharashtra, 400059

Hello sir/ma'am,
This is with reference to the bill generated date on 11/05/2019 for the subject ca no in the name of satra diwaribein khimjisutra.

The bill amount is generated as rs. 2492 which is incorrect and extremely high than the actual usage. As our previous bill amount used to be rs.1500 approx. You may also refer previous readings & usage details for better understanding of my concern. Please have the same corrected at the earliest.
Request you to look after our complain as soon as possible.
Thank you.

Regards,
Devika satra

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Address: Mumbai City, Maharashtra, 400049

I am a sr. Citizen staying in juhu vile parle west. Our housing society already has mahanagar gas connection. I had recently applied for a new gas connection for my flat, and i filled up the form online and got application number wg/o/51261/2019. However i could not make online payment as i am not computer savvy and even then i tried to pay online half a dozen times. But every time i was asked to give consumer number for making payment. I do not have consumer number, but only the above application number, but the system doesn't accept the payment with application number.in this connection i requested your customer support to help me.in reply they asked me to make payment by cheque.in response i sent by speed post ref no: en17993534in ivr :[protected], my cheque for rs.6635=00 on the saraswat bank - juhu church branch, bearing no. 068924 dated 10.4.2019. However my account is not yet debited for the payment made as above. I then visited juhu post office to find out if my speed post was delivered to you. The post officer checked in my presence by tracking the speed post delivery website and found that the consignment no. En[protected]in was delivered to your receipt section in bandra east on 12th april 2019. Accordingly i emailed to your customer support, but i am still waiting for reply.
Kindly check and please let me know how to proceed further in the matter.
Regards, ashok mehta

May 07, 2019

Updated by Philomena Society I am a Sr. Citizen staying in Juhu Vile Parle West.our housing society already has Mahanagar gas HP connection. As I am using gas cylinders, I had recently applied for a new gas connection for my flat, and I filled up the form online and got application number WG/O/51261/2019. However I could not make online payment as I am not computer savvy and even then i tried to pay online half a dozen times. But every time I was asked to give consumer number for making payment. I do not have consumer number, but only the above application number, but the system doesn't accept the payment with application number. In this connection I requested MGL customer support to help me. In reply they asked me to make payment by cheque. In response I sent by speed post Ref no: EN17993534IN IVR :[protected], my cheque for Rs.6635=00 on The Saraswat Bank - Juhu Church branch, bearing no. 068924 dated 10.4.2019. However my account is not yet debited for the payment made as above.I then visited Juhu Post Office to find out if my Speed Post was delivered to MGL. The post officer checked in my presence by tracking the speed post delivery website and found that the consignment no. EN[protected]IN was delivered to MGL receipt section in Bandra East on 12th April 2019. Accordingly I emailed to their customer support, but I am still waiting for their reply.
Kindly check and please let me know how to proceed further in the matter.
Regards, Ashok Mehta

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A

abhi.yours

from Mumbai, Maharashtra

Jun 26, 2019

Nobody coming at home to take the metre reading and send us the high bill directly.

R

rashmi satam

from Noida, Uttar Pradesh

Jul 8, 2019

Last 2 days there is no gas available in Shivshruti kurla Nehru nagar locality

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