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Mahanagar Gas Complaints & Reviews

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Last updated Feb 14, 2024
Complaints 698
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Mahanagar Gas
Customer Service Contacts

Mahanagar Gas Phone Numbers

Toll free
1-800-229944
314
93
Phone
+91 22 2401 2400
203
73
Fax
+91 22 2654 0092

Mahanagar Gas Website

Mahanagar Gas Head Office Address

G-33 Block, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

Mahanagar Gas reviews & complaints page 18

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R
Rajos
from Mumbai, Maharashtra
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not re tarred sector 16a nerul roads even after weeks of digging

Address:Mumbai City, Maharashtra, 400106

Causing inconvenience by digging and creating hazardous situation to the general public at sector 16a nerul. Firstly of all want to check whether the public in our area is interested for gas. If there is no demand then why creating digging? Secondly want to check whether approval was taken from concerned authorities for digging well maintained roads. For whom or whose benefit or interest such measures were taken if the public is not in demand....
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S
sandgas
from Mumbai, Maharashtra
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excessive gas bills

Address:B1302 SHAILESH TOWER SECTOR 19-A NERUL, Mumbai City, Maharashtra, 400706

We are getting highly inflated bills of mahanagar gas since last few months.
While our bill used to be appx rs300 earlier, now it comes as rs 900 /rs 2100 every alternate month.
Complaining to the company, they send some thirdparty person who threatens that "if there is no meter fault we have to pay rs 650."
Then some doubtful assessmentof meter is done which is very shady and then the representative declares meter is...
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Swapnil shinde123
from Jaipur, Rajasthan
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png

Address:Gate no. 3, H-WING New Gitanjali Co-operative Housing Society, next to Rd Number 3, Panchsheel Co-operative Housing Society, Raheja Twp, Malad East, Mumbai, Maharashtra 400097, 400097

Dear team,

I was applied for png connection 4 month back but still it is not done.

I have already paid all my registration fees in october 2018.

Various time i called customer care but same response from there end, (Next 24 hrs our person will call you) but almost 15 day over no call from mahanagar gas.

Few days back i have received mail from customer support with their regular...
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S
suprim c pandit
from Mumbai, Maharashtra
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excess bill amount

Address:E-1/10,B-9 Shivneri Apt , Sector-8 Nerul Navi Mumbai 400706, Mumbai City, Maharashtra, 400706

Dear sir/madam,
I am mr. Chandrakant y pandit, having complaint about the excess amt of bill payment actually from last 3 to 4 month we are not using gas. We have kept your gas connection close instead of that bill amt is coming high and also i have inform u that your connection will remain close from 26/02/2019 to may 2019. So please see in this matter...
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T
tirathraj
from Mumbai, Maharashtra
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non installation gas connections etc

Address:Thane, Maharashtra, 421503
Website:Mahanagargas company

Bcompany has promised that gas connection will be provided within six months but after lapse of one year no action has been taken till date. If company not able to provide gas connections then the amount paid to be returned with interest without any further delay. Kindly do the needful email of gas company is [protected]@mahanagargas.com and phone number are [protected] & [protected] no. [protected] gas connection not installed though the amount...
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Natarajan Narayanaswamy
from Mumbai, Maharashtra
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wrong demand

Address:Mumbai City, Maharashtra, 400022

My name is natarajan narayanswamy, flat no.23, plot no.276, tata bldg., mumbai 22. My flat is normally not occupied by me or anyone. My reading in black is 17 and it is the same for several years. My ca no. Is[protected]
Bill group : mc010807 bp: [protected]. Meter no. 40016099. I was demanded a bill of rs. 118/- for dec.18. I just made payment of rs.1, 000/- against the said bill by cheque no. 000034 vide pmc bank fort branch for...
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T
tirathraj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non installation of gas connections etc

Address:Thane, Maharashtra, 421503

Sir we 09 resident of meryvilla nr Samarth school Badlapur east have filled the applications in the month of Dec 2017 alongwith the amount of rs 6635/-. The connections not installed so far. Number of emails were sent having docket no. 4136269 and reminder thereon besides talked with customer care executives but reason for not installing connections not reported till date. Kindly look into the matter and instructions if any may please be...
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I don't know how these guys have been given the task to supply gas services to the city people. I have received extremely high and baseless gas consumption bills for no reason. My consumption is less and yet the company has been sending a bill with very high charges. When i reported this to mahanagar gas, they asked me to get the meter checked and told me that there is a compulsory charge of 600 rupees for checking the meter. Inspite of being...
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S
sb24
from Mumbai, Maharashtra
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no gas connection installed

Address:Mumbai City, Maharashtra, 400071

Applied for domestic gas connection in february 2015. The same has nor been installed as on today's date of 16th jan 2019 almost 4 years post application. I have complained repeatedly under complaint no. 2325600 only to be assured that i will get a call in the next 24-48 hours with a solution to my complaint. No such calls have been received by me from mahanagar gas and there is no solution being offered.

I need my gas connection...
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R
Robin 9892
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charging excessive bill

Address:421503

This is with reference to the bill generated dated 1/11/2018 for the subject ca no in the name of mahesh shankar potdar.

The bill amount is generated as 1037 which is incorrect and extremely high than the actual usage. You may also refer previous readings & usage details for better understanding of my concern. Please have the same corrected at the earliest....
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S
samshre
from Mumbai, Maharashtra
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higher billing for the month of dec'18

I am an existing customer of mgl. I received mgl bill for the month of dec’18 for rs. 28, 699/- which is very huge & not acceptable at all. My previous bills were for the month of aug’18 & oct’18 of rs. 222/- & rs. 1321/- respectively. My ca no. Is[protected]. Request to look into this and help in getting the issue solved & please send rectified bill for this month, dec’18....
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J
j p thakkar
from Mumbai, Maharashtra
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natural gas pipe line

Address:Gondia, Maharashtra, 400065
Website:www.mahanagar gas ltd

Shivneri nagri niwara parishad, zone ii, gen. A. K. Vaidya marg, goregaon (East), mumbai - 400 065, flat purchasers are not getting natural gas due to hurdles obstructions by trustees of nagri niwara parishad, shivneri nagri niwara parishad is regd. Soc.in the year[protected] makhija and yagnesh dhuri are working in mahanagar gas ltd. Are wrongfully failed to provide natural gas pipe line to the said society...
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R
Rakesh Raman Chawla
from Mumbai, Maharashtra
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irrelevant threat letter of disconnection.. cont/210000157044/18-19/rn19347

Address:400101

"we hereby serve this notice inviting you to provide us an opportunity to allow us to take the meter reading. If you fail to comply within 7 days from the date of this notice, your connection shall be liable for disconnection without any further notice."

Please note that your letter. Was lying in your office for 4 days before being posted after 4 days,
Taking away the 4 days out of your 7 days notice.

However...
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S
Sava Musib
from Kolkata, West Bengal
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billing on assumption

Address:400051

I have already ecs payment of mahanagar gas (Pipe gas) domestic bill payment through my bank (Icici bank, thakur village branch) for many years.
Since we do not stay for a long time and visit for two months in a year our consumption of gas is almost nil in every month excepting one/two months in a year. Normally it works to rs.50 to 75 monthly because of minimum charges. Our ecs limit is rs.300.
Due to adopting assessed meter...
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G
Girish Pande
from Mumbai, Maharashtra
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mahanagar gas excessive billing

Address:Mumbai City, Maharashtra
Website:Mahanagargas

Ca no[protected] incorrect bill amount generated

Hi,

This is with reference to the bill generated dated 1/11/2018 for the subject ca no in the name of mahesh shankar potdar.

The bill amount is generated as 1037 which is incorrect and extremely high than the actual usage. You may also refer previous readings & usage details for better understanding of my concern. Please have the same corrected...
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A
Alexander K.V
from Mumbai, Maharashtra
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my payment not considered in the bill received today.

Address:Mumbai City, Maharashtra, 400089
Website:vigilance@mahanagar gas.com

My name — k. V. Alexander
Bp — [protected]
Ecs was through dena bank ghatkopar (E). On migration to nach the payment from the bank was not received by you. On intimation. I paid the the amount of 303 rupees,. By neft through canara bank, amar mahal, chembur, 400089 on 10/12/18. Having not received any bill from you. Today on 18/12/18 i received the bill demanding 410.32 rs as arrears of payment even though i had paid rs 303...
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S
sriv73
from Mumbai, Maharashtra
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connection not given after 3 months of application

Address:400706

Application no. SG/516919/1819
Prospect no. MKTRE006
Application form was submitted on 08/09/2018 along with all documents and cheque for connection.
Till date there has been no response from the MGL. Tried calling customer service too but no one picks up the call. We can only hear the music in between the voice saying 'please wait while we transfer your call'. It is not always possible to go and enquire at the office....
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M
mangesh5691
from Mumbai, Maharashtra
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excess meter reading

Address:400068
Website:www.mahanagargas.com

This is to inform you that my ca no[protected] and meter no [protected] for which i have been receiving excess billing since last three months. It came in my notice when we were out for last three months for 10/15 days but the billing cycle has remained the same.

So i hereby request you to depute someone to check the meter immediately. I hope you will consider my appeal and do the needful at the earlist.

Regards.br...
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M
Manoher Rohira
from Mumbai, Maharashtra
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new connection of mgl

Website:[email protected]

I have applied for new connection in july-18. I have been issued tax invoice [protected] on 9.8.2018. More than 100 days have passed but no reply. I submitted original flat maintenance at the time application & lady satisfied herself. Then i submit these details regarding residential address at grant road to staff of mr. Madan sir. He is very cooperative. This week again my wife received call from one more person on address matter. It seems...
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D
Deepak Tewani
from Mumbai, Maharashtra
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gas pipeline installation pending since 3 months

Address:400068
Website:www.mahanagargas.com

Hi,

I had applied for a new gas connection for my new apartment. The gas pipeline already exists in the society and needs to be extended one floor into my house. It has been 100 days since i have raised the request and made the payment. But i am still awaiting connection or any response from mahanagar gas.

I have raised 3-4 complaints on the mahanagar gas helpline but no revert from them.

I am...
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