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Mahanagar Gas Complaints & Reviews

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Updated: Jan 2, 2026
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Mahanagar Gas reviews & complaints page 18

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Z
Zeesha
from Mumbai, Maharashtra
Oct 12, 2019
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Address: Marol , Andheri east., Mumbai City, Maharashtra, 400059

As we have complained long back to mahanagar gas for the shifting of the pipe meter so we didn’t got any response from mahanagar again we complained on 3rd oct then again 6th oct they are just telling the technician will come after 7 days it will take 7 days but since it has been more than 13 days nobody is taking any initiative i’m really upset with the way they’re treating, as i want you’ll take some action further. We are paying the money we are not making them do it free it was emergency and our one work is still unleft other wise i’ll take the decision to do it by myself only if anything goes wrong then i’m not the one responsible and i’ll give the complaint to the fire brigade regarding this work, this acknowledgment i’ll be showing to them because you people are not giving any response to me, my father has also given the complaint few days back but still no response very pathetic service!! My dad has spoken to *priyanka wade* she was sleeping while talking to my dad and she was not answering him properly and asking him the questions.
Cng gas pump operator take extra money than bill
I think manager also involved with the staf I request her to take action on staff but he rejected the request
The managers Name is Gaurav Choube
All staff are arrogant, in pump primise air for tyre are chagebal .
Staff do not copret wit commen men
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    K
    Kokila Vinod chande
    from Mumbai, Maharashtra
    Oct 7, 2019
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    Address: B-73, Shriram apartment, above pooja nursing home, near Apna bazar, Mulund West., Mumbai City, Maharashtra, 400080
    Website: www.mahanagargas.com

    Ca number[protected]
    On our gas pipeline outside the house there is a bee hive (Honey bee home).
    So i request you to make arrangements to remove it from the pipeline as it might damage our mahanagar gas pipeline.
    Request you to take immediate action on our complain as it is dangerous. Its a kind request to make arrangement to remove it as soon as possible.
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      P
      Pranay96
      from Mumbai, Maharashtra
      Oct 6, 2019
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      Address: In front of Anand Dige madhyavarti gardan,near kanchi banglow, Shree krishna nagar, aptewadi , badlapur east, Thane, Maharashtra, 421503

      Whole rode is damaged due to mahanagar gharguti gas line installation process. Road was in very good condition before. But 4 months back mahanagar gharguti gas line was installed in this road. Road is not fixed yet. Installation of gas lines has left huge pits on the road.
      This road has been in this condition since over 4 months now. It appears to be worse than the surface of the moon. We people in this area are facing lot of trouble while walking or driving on this road. It is highly dangerous for bike drivers.
      I paid 2892/-
      for CA:[protected]
      Not received any acknowledgment for the same
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        R
        rmnair786
        Sep 19, 2019
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        Address: Govandi Road, & Deonar near bus depot, Mumbai City, Maharashtra, 400043

        Out let at govandi road, as well as one at deonar, karkare refused to fill gas saying company fitted cars cannot be filled.
        What is the reason for this.
        Others were freely being served
        Regards
        R. M. Nair
        [protected]
        Received a reply auto reply, i presume.
        It is unheard of in grievance redressal of rejecting the complaint because it is short.
        Size of the complaint determines response to it.
        Complaint is simple mahanager gas refused gas filling, as the cng gas tank in our car is company fitted.
        No logic
        Look into it and resolve
        R. M. Nair
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          S
          Simranjeet Thorat
          Sep 17, 2019
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          Address: 400708

          Sir /madam,

          My mgl consumer no. And other details are given below

          Name - sarbjeet kaur matharu
          Ca no[protected]
          Bp no. - [protected]
          Meter no.[protected]
          Bill date - 06/08/2019
          Bill for - july 2019
          Due date - 23/07/2019

          Amount - rs. 613/- before due date
          Amount - rs. 713/- after due date

          Old complain docket number:- 4458180 & status of open request-docket no:[protected]Misc matter) they said payment has been tracked and credited to mgl. Now they are asking for 100rs fine from previous bill in this month bill. I have already paid the bill no:[protected] of rs 670/- on 16th may 2019. Now i got the bill is overdue unpaid of rs 100 fine. Today i gave complaint on phone they said they will refund rs 100 in next month. But, still i am receiving reminders to pay my bill and now you have also charged fine of rs. 100. Recently i have called thrice and new complaint no is 4592470.

          Request you to please consider adjust and rectify late fee charge in next bill

          Warm regards

          Sarbjeet kaur matharu
          I stay in badlapu east, mohan palms, i paid the amount in february this year, till today i didnt get connection, and your department is saying my name is not in the list, what kind of joke is this. Please do something or i shall go to consumer court.i live in
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            N
            naush s
            from Mumbai, Maharashtra
            Sep 15, 2019
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            Address: Mumbai City, Maharashtra, 400102

            Dear sir/madam
            This is regarding my gas bill of this month sep 2019 which is too high as compared that of what i have been receiving all the previous months... Which is rs 1472.. M shocked as i was out of city for a week.. Till now i always got bill around 300 to 400 rs.. Why is the sudden shoot up in the bill plz do the needful n rectify my bill asap
            Reading is not proper in bill. We are 5 people where bill should not come around 2600 rs
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              S
              Sharad Somani
              from Mumbai, Maharashtra
              Sep 2, 2019
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              Address: 906 Birchwood Raheja Willows, Akurli Road, Kandivali East Mumbai, 400101

              I had been chasing mahanagar gas since last six months to correct the bill. But they have simply not responded. What a pathetic attitude

              My meter reader is 332 and billed for a reading of 382. I have sent sms with meter reading, lodged complaints with image of meter reading but they refuse to take notice.

              Bp (Business partner) [protected]ca (Contract account[protected]
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                D
                Dilipkori
                from Mumbai, Maharashtra
                Sep 2, 2019
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                Address: Thane, Maharashtra, 421503

                I had visited with my friend on 31 august with auto rickshaw... There was a pump of mahnagar gas of badlapur... All traffic's happen but no one is there to fill the gas we had asked another pump person he told no one is there to fill the gas in our auto rickshaw

                There was huge traffic but no one is there to listen our complaint

                Plz take necessary action against badlapur pump

                This is my number
                [protected]
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                  M
                  mithun badal
                  from Delhi, Delhi
                  Aug 30, 2019
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                  Address: Kalpavriksha Bldg, Vile Parle East, Mum-57, Mumbai City, Maharashtra, 400057

                  Ca no :[protected]

                  Dear team,
                  I have paid the bill due of inr 1928/-, on the 6-aug-19, via paytm. (Trxn receipt order no. [protected], operator ref no[protected].

                  However the payment of the same, doesn't seem to reflect at your end, although the said amount has been debited from my credit card account.

                  Sorry for the inconvenience

                  Rgds
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                    B
                    Benzon
                    from Mumbai, Maharashtra
                    Aug 28, 2019
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                    late receipt of current month bill

                    Address: C/601, Linkview CHS, I.C. Colony, CrossRd. No.4, Borivali - West., 400103

                    Sir /madam,

                    My mgl consumer no. And other details are given below

                    Name - benzon julius rodricks
                    Ca no.[protected]
                    Bp no. - [protected]
                    Inv. No. - dom/08/19-20/12138677
                    Bill date - 06/08/2019
                    Bill for - august 2019
                    Due date - 26/08/2019
                    Amount - rs. 602/- before due date
                    Amount - rs. 702/- after due date

                    I would like to bring to your kind...
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                    N
                    Narayanc
                    from Mumbai, Maharashtra
                    Aug 6, 2019
                    Feb 15, 2025
                    This thread was updated on Feb 15, 2025
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                    not received refund for gas pipeline connection

                    Address: BKC COMPLEX, BANDRA E MUMBAI, Mumbai City, Maharashtra, 400074

                    I paid rs6635/- on 13/03/2019 thro kotak bank chq to mahanagar gas as connection and deposit for procuring gas pipe line connection for domestic purpose. Its almost 5 months no connection given nor money refunded. Made several calls but not received positive response req:4297498. Bp [protected] in the name of pooja vinod sachdev. Every time we call they make false promises stating our rep will visit you or call you but it never happened. Please...
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                    M
                    Manisha Gawade
                    from Mumbai, Maharashtra
                    Jul 28, 2019
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                    non receipt of deposit refund amount

                    Address: Royal park flat no 001 building no A11 Ambernath east, 421501

                    @mahanagargas
                    Dear team,

                    My bp no is [protected]. Name sandeep gawade. I have been following up with customer care from last 3 month for refund of deposit amount given for installation of meter as i am no more interested in taking the gas service from you where there is lack of customer centric approach.
                    Every month i called at the beggining of the month to give my money back. Answer is "your refund is under process...
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                    S
                    Sandeep76313783
                    from Mumbai, Maharashtra
                    Jul 28, 2019
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                    To
                    Managing director,
                    Mahanagar gas ltd.
                    Dear team,

                    My bp no is [protected]. Name sandeep gawade. I have been following up with customer care of mahanager gas from last 3 month for refund of deposit amount given for installation of meter as i am no more interested in taking the gas service from you where there is lack of customer centric approach.
                    Every month i called at the beggining of the month to give my money back. Answer is "your refund is under process & will be given at end of month. It is mental agony created by your staff.
                    I need urgent solutions to my complaints with full refund.
                    I am comman man fighting for my right i. E my hard earned money.

                    Thanks & regards
                    Sandeep gawade.[protected].
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                      R
                      Ravi Nagarkar
                      Jul 18, 2019
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                      Address: A102, PRATIK CHSL, KUSUMAGRAJ MARG, THANE 400607, 400607
                      Website: mahanagar gas ltd

                      Sir,
                      In my earlier mails, i requested mgl to cancel this connection & asked to simply inform me 'full & final' payment so that disconnection becomes hassle-free.in response to this, mgl informed me the 'full & final' amount.
                      I remitted 'full & final amount' immediately & was expecting mgl's action of disconnection.
                      But no action has been taken. No information on it & mgl has simply continued to raise bills!
                      This will be an unending affair!!!
                      Does mgl not have coordination at their end? Instructions to stop billing should have gone to billing department after my full & final payment! Also instruction should have gone to the operational team to disconnect with advice to me.
                      I do not wish to pay charges or bills any further under these circumstances.
                      Will you please instruct for disconnect the supply asap.

                      Thanks,
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                        A
                        Ashish Abhyankar
                        from Mumbai, Maharashtra
                        Jul 8, 2019
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                        Address: Kulgaon Badlapur, Talathi office, opposite Kaka Gole foundation., Thane, Maharashtra, 421503

                        It's been days that the engineer and workers have dug within our premises, and have not covered the dugged part.
                        We run a nursery school and children have twisted their legs, due to rains and incomplete work from the mahanagar gas officials.
                        Parents are complaining however mr salvi from mahanagar gas says work is being done daily, however no sign of any of the workers.
                        This is causing so much of difficulty to us, please look into it on urgent basis.

                        Candida teacher. (Badlapur)
                        Little angel nursury
                        [protected]
                        Jul 20, 2019
                        Updated by Ashish Abhyankar
                        Still no update from mahanagar Gas, very slow work.
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                          A
                          Abhay.k
                          from Mumbai, Maharashtra
                          Jun 10, 2019
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                          late bill payment charges very high.

                          Address: G-33 Block, Bandra-Kurla Complex, Bandra (East) MumbI, Mumbai City, Maharashtra, 400 051

                          As consumer of mahanager gas, i would like to bring it to your notice the late bill payment charge is very high. for a consumer whose bill is 400 to 500 rs. a charge of 100 rs per month as penalty works out to be 240 to 300% pa. this is very high penalty for late bill payment even tough sometimes we receive bill late in the first place.
                          Further, cheque processing takes so long that we end up penalize for late payment of bill.
                          for...
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                          S
                          Shhobhavinod
                          Jun 6, 2019
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                          Address: [email protected]; [email protected]

                          Please note I come to this residence in CBD Belapur(which is locked) once in few months and although have taken a gas connection have not installed any gas unit for cooking purposes. Am shocked to see in the latest bill of May19, a billing amount of RS 2, 826.50, which includes consumption charges of Rs 2, 386.34 (84 units).
                          Till last month it was never showing any consumption.
                          Please look into the same urgently and arrange for revised billing.
                          Jun 06, 2019
                          Updated by Shhobhavinod
                          I am also enclosing the current meter reading for your reference which will also prove that I am not consuming any gas at this residence, kindly look into this urgently and favor me with a revised bill.

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                            Usha Malde
                            from Mumbai, Maharashtra
                            May 28, 2019
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                            Address: Mumbai City, Maharashtra

                            Sir. L mr pravin gangji malde is mgl costumer. From last two months i received the bill (Late) on the due date only. We are sinior citizens and it is difficult for us to pay the bill on the same day. We have to run to the post office leaving our important work. So please look into the matter and arrange to post the bill as early as possible. Thanking you...
                            I need to lock the meter temporarily for three months. Please call me on [protected] or [protected] before you come to do the job as the flat is locked. I will call you again when I will need to unlock the same. I do not want the gas metre unlocked in the house when the place is not being used. Thanking you
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                              D
                              devika satra
                              from Mumbai, Maharashtra
                              May 18, 2019
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                              Address: Andheri East, Mumbai City, Maharashtra, 400059

                              Hello sir/ma'am,
                              This is with reference to the bill generated date on 11/05/2019 for the subject ca no in the name of satra diwaribein khimjisutra.

                              The bill amount is generated as rs. 2492 which is incorrect and extremely high than the actual usage. As our previous bill amount used to be rs.1500 approx. You may also refer previous readings & usage details for better understanding of my concern. Please have the same corrected at the earliest.
                              Request you to look after our complain as soon as possible.
                              Thank you.

                              Regards,
                              Devika satra
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                                Philomena Society
                                from Mumbai, Maharashtra
                                May 7, 2019
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                                Address: Mumbai City, Maharashtra, 400049

                                I am a sr. Citizen staying in juhu vile parle west. Our housing society already has mahanagar gas connection. I had recently applied for a new gas connection for my flat, and i filled up the form online and got application number wg/o/51261/2019. However i could not make online payment as i am not computer savvy and even then i tried to pay online half a dozen times. But every time i was asked to give consumer number for making payment. I do not have consumer number, but only the above application number, but the system doesn't accept the payment with application number.in this connection i requested your customer support to help me.in reply they asked me to make payment by cheque.in response i sent by speed post ref no: en17993534in ivr :[protected], my cheque for rs.6635=00 on the saraswat bank - juhu church branch, bearing no. 068924 dated 10.4.2019. However my account is not yet debited for the payment made as above. I then visited juhu post office to find out if my speed post was delivered to you. The post officer checked in my presence by tracking the speed post delivery website and found that the consignment no. En[protected]in was delivered to your receipt section in bandra east on 12th april 2019. Accordingly i emailed to your customer support, but i am still waiting for reply.
                                Kindly check and please let me know how to proceed further in the matter.
                                Regards, ashok mehta
                                May 07, 2019
                                Updated by Philomena Society
                                I am a Sr. Citizen staying in Juhu Vile Parle West.our housing society already has Mahanagar gas HP connection. As I am using gas cylinders, I had recently applied for a new gas connection for my flat, and I filled up the form online and got application number WG/O/51261/2019. However I could not make online payment as I am not computer savvy and even then i tried to pay online half a dozen times. But every time I was asked to give consumer number for making payment. I do not have consumer number, but only the above application number, but the system doesn't accept the payment with application number. In this connection I requested MGL customer support to help me. In reply they asked me to make payment by cheque. In response I sent by speed post Ref no: EN17993534IN IVR :[protected], my cheque for Rs.6635=00 on The Saraswat Bank - Juhu Church branch, bearing no. 068924 dated 10.4.2019. However my account is not yet debited for the payment made as above.I then visited Juhu Post Office to find out if my Speed Post was delivered to MGL. The post officer checked in my presence by tracking the speed post delivery website and found that the consignment no. EN[protected]IN was delivered to MGL receipt section in Bandra East on 12th April 2019. Accordingly I emailed to their customer support, but I am still waiting for their reply.
                                Kindly check and please let me know how to proceed further in the matter.
                                Regards, Ashok Mehta
                                Nobody coming at home to take the metre reading and send us the high bill directly.
                                Last 2 days there is no gas available in Shivshruti kurla Nehru nagar locality
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