Mahanagar Gas Complaints & Reviews

Our scy new roop mahal chs located at mumbai pin 400016 mahim west senapati bapat road. We are trying to get piped natural gas connection for the last ten years. We have visited bandra kurla complex office several times/ written to them several times but so far we did not get gas connection. Our prospectus no. [protected] docket no.2316888. For the last 10 years we are getting replies from mahanagar 1) bmc is not giving permission 2) there...

I have made payment of 295.64 through HDFC PAYZAPP on 9 june 2017 to mahanagar gas limited . Reference no. :[protected].
The money was debited from account but mahanagar gas limited didn't received the amount.
I called hdfc payzapp and they have confirmed the transaction was successful from there end with Transaction id MVISA[protected]A89C10.
I have called 10 to 15 times but every time mahanagar gave me different complaint...

Dear team,

Please check attached mail where i have done the payment for mgl connection in apr’2017.. However the same has not been done yet for my flat no. 17f (Ruby-1).

I need urgent intervention on this else i will escalate to higher management. It’s been 1 year since i have done payment to mgl but no-one has attended the same. Is it really acceptable?

1. Bp : [protected]
2. Request...

Yesterday around 9 pm on 27 th mar 2018 suddenly very loud beep sound started coming from the meter of (Mahanagar gas). I was constantly ringing the service care as well as emergency phone numbers but no body could explain as to why the beep sound is coming from the meter. Even after 15 hours their is no response from mahanagar gas dept. Can anybody help me?...

Respected sir/madam,
I resident of satyam shivam sundaram complex, katrap, badlapur (E) want to bring your kind attention that your company technicians installed gas pipeline connection from my flat open terrace without any consent from myself nor from my family members or society. The gas pipeline is active and is connected to flat above my resident flat.
The above fact has been informed teliphonically to your technicians...

Connection is pending from 2012.
Docket no.: is [protected]
Please note that from 17th october 2012 the connection is pending.
Every time when we call helpline the blame is put on bmc.
I would like to bring to your notice that all the buildings in balgovindas road has got the mahanagar gas connection, so why should there be any issue about our society. Please note down the address below.

Aloke sengupta...

I am located in flat no t 1/1201 skp chs ltd. Sec 12 kharghar. I have paid 3 months back total amount for gas connection to ur company. However the gas connection not yet made operative. I visited ur kharghar office & also repeatedly call ur office executive but till today i am not getting proper response from ur company. Pl look into my matter & commission the gas connection......

My bp no. Is [protected]. The bill of dec'17 was paid on[protected] before the due date. Yet after paying the complete bill the extra charges are added to bill of feb'18, extra rs.1118 including the due fine is added to bill of feb'18. I assume such a mistake are pretty much humiliating for "mahanagar gas limited".
I there by request the concerned authorities to look after the matter and necessary action as soon as possible.
I...

My bp number is [protected]. From last 6 months my meter reading was stable, suddenly for the month of december and january, it has gone high like anything.
I had paid maximum 300/- since last 6 months, but this time for the month of december and january, i have received a bill of 3427/-. When i called the customer care, they say that they will not even file my complaint on this issue. And i have to pay this amount. This is seriously...

Dear sir

we are newly install cng kit on my jupiter scooter last month we daily refill CNG GAS on daily basis around 1.2kg to max..1.3 kg but today we refill gas your centre address is hind cng filling station, kalyan bhiwandi bypass naka kalyan road, near tata showroom, pimpalgaon kalyan ... my cng kit is install only 1.600gm so how he will refill 2 kg and given 88 rs ... his invoice no is 9714 dt.16.2.2018 time around 2to...

Dear manager,
Our society supreme willows co-op. Hsg. Society is located at charkop village, kandivali (W), mumbai-400067. There are total 114 members in the society out of which 100 members had applied for piped gas connection & made full payment in sep 2017. The gas pipes have been already installed & meter installation work also started in november 2017. However suddenly the technicians left the meter installation work in flats...

I have applied for a new gas connection at my residence on 14th feb 2016 and till date have not received the connection. Every time i call the customer care helpline they provide only future dates for making the connection but no connection is done till date. My call records, complaint history and dates given by company is clearly recorded in their system. Last date given to me was 30th nov 2017 but this was of no use again. My bp no. Is...

I am located in flat no e 402 prithavi park chs (Lokmat building) sec. 30 sanpada
Gas pipe is already laid 3/4 months back and it is ready for commissioning. We have paid 3 months back complete fees. However the gas connection not yet made operative? I visited your office in turbhe, but no appropriate reply
Kindly let us know the reason and requested to commission the gas supply as soon as possible and the house connection operative...

Dear manager,

We have a similar problem like the one reported by manish on 09-dec-2017. We have made full payment in sep 2017. We have also raised a complaint through mahanagar gas custome care. Complaint # 3466911 raised on 24-oct-2017. I have also sent multiple emails with no revert till date.

We had engineers come to our place. However they mention that we are reviewing it and they never come back. Also there...

2 years back i paid them deposit of 6200 rupees for piped gas after one year they installed the pipes but are yet to install the meter inspite of innumerable phone calls the keep making excuses then assurances and are yet to install the meter as a senior citizen i am finding it very difficult to handle this i request your help and guidance thankyou...

This is with reference to your letter ref: mgl/dn/rrm/mc/2017-18/sy/00278 dated[protected] received by me on 07.06.2017, i mr nandkishore j joshi would like to inform you that i have never received any intimation from your end regarding the faulty/defective meter since last 10 years. I feel the company should have informed me immediately at the time only when you noticed my meter is defective & had it replaced, but it did not happened and...

Very bad service

Got a bill amount which was more than twice, hence we raised a complaint after discussing with the mgl service people for leakage /meter checking. As per the mgl the request would have resolved within 7 days, but no 1 showed up for more than a month inspite of repeated reminders (More than 25) to be precise

After 35 days contractor visited and detected leakage and fixed it after paying some fee,...

Hi i want to compliant that today some of your technical people came to our building for repairing and forgot to connect my gas connection again i called many times to customer care they don't even know how to take complaint they haven't take my address and had send technicians to other place please make proper customer care service and train technician how to finish their work some times your customer care calls not connect fast plz do something...

My request no. 3498358

Bp no. [protected]

Actually i will be travelling out of mumbai for sometime by 30th of this month so requested mahanagar gas authority person who are installing gas in our society to install mine one before 30th november, but they are saying that there is a delay in getting gas metre so they are unable to do installation. So, i personally given a request to arrange a metre and your personal...

Bp:[protected], ca;[protected]

From: ashok sharma [mailto:[protected]@rusanpharma.com]
Sent: tuesday, october 31, 2017 5:38 pm
To: '[protected]@mahanagargas.com'
Subject: fw: bp:[protected], ca;[protected] request letter to mgl to reverse the charges

Dear sir/madam
Pls find below mail /letter sent to mgl on 22.08.17 for temporary disconnection of gas supply and also requested to reverse the...